Kim the agent did not return emails so after 2 weeks we booked our cruise through another travel…read moreagent. Seems like they didn't want our business.

How would you like it if your travel agent just plain dropped the ball and forgot you?…read more That's exactly what happened with Kelly Hyatt of Welcome Abroad Travel and us. Both Kelly and we invested a good amount of time discussing a potential vacation trip to Mexico. Kelly promised to email us particulars within the next day or in two days at most. About six weeks later, we still have never heard another thing from her. Hopefully she is not terribly sick or passed, but if not, she would hardly inspire us to put our time, money, and more in her hands if she is unwilling or incapable of carrying through. (Yes, we could have called her, but we also wanted to see how reliable this agency is.) We ended up planning the trip ourselves.

Absolutely amazing! We were mid trip when we had a concern with a ticket. I called Johanna and her…read moreand her team were able to fix it within minutes! Her dedication to helping people have a great trip is evident.

We took our first cruise and Johanna was absolutely amazing to work with. Despite the hiccups along…read morethe way due to closed ports and windy weather, she kept everything organized and seamless. She assisted with dinner reservations, entertainment planning, and made sure we always knew our options. She truly made the experience enjoyable and stress-free. We're so grateful for her support and can't wait to work with her again!

Our family have been using Amanda's skill for a few years now. The latest adventure was a 9 day UK…read moretour and then a 3 day Paris / Disney to celebrate my wife's and I 30th Anniversary. From the beginning Amanda has always been responsive to my inquiries, is very patient as I had 20 questions on the different tours and wanted to make sure it was the right one. She has great insights and gave fantastic recommendations. The final UK tour was fantastic, we had a great tour guide, very energetic and she made sure everyone knew where to go and knew where to be. She also made herself available 24/7. There were a lot of moving parts to this trip. And even though we were in a different time zone, Amanda made herself available for us when I had questions or if there was an unexpected schedule change. She never failed to respond to any of my questions. This gave us peace of mind knowing that Amanda was there with answers! The wife and I have always felt that Amanda was our "Personal Travel Agent" because that's how she makes you feel!

Amanda was professional, kind and paid great attention to detail with booking our cruise. She took…read morecare of everything so we didn't have to worry. She printed out our travel documents that were required and even sent us some travel goodies for our trip. Thanks Amanda for such a great experience booking our first cruise!

We're planning a multi-stop trip to Europe, so I wanted some professional assistance in booking the…read moreflights. Laurie Smith was very helpful in finding the best flight options for our trip. She was prompt with followup to our questions & quickly made appropriate suggestions & adjustments to our itinerary. Very helpful service.

I used this travel agency back in 2009. Completely unprofessional employees and absolutely zero…read morehelp to me during an important business trip. This is a mom and pop type of travel agency trying to be a bigger player in the world of corporate travel. They may undercut other agencies on fees, but my experience is that you get the service you pay for. Beware.

They gave me the vaccines I needed…read more They def fear-mongered up the various diseases, even after I explained I was going to urban centers in India and Thailand and wasn't gonna eat street foods or go to the rural areas and get bitten by insects. Price was a bit high for US, but I suppose you're coming here for convenience. Reminder to those in a budget: you can get vaccines internationally at many airports and hospitals (walk in) and pay a cash price that's around 10-30% the US price... the US medical system is kinda a profit machine (vs. public service internationally).

Beware: SUPER Shady business model!! I scheduled appointment with Passport Health for a travel…read moreconsultation. The appointment itself began late due to the provider arriving late. During the visit, I was informed for the first time that recommended vaccines would cost over $400 per vaccine and they do not take insurance...(I should have just gone to Cvs/Walgreens) These prices were not disclosed online, at the time of booking, or prior to the appointment. I declined the vaccines due to the unexpected cost. There was also no indication prior to or during booking that there was a separate $125 consultation fee, nor was I informed that declining vaccines would result in any charge. Passport Health already had my credit card on file due to holding the appointment and stated that I would be charged if I did not proceed with the vaccines. They charged my card a $100 "cancellation fee" for not moving forward with the vaccines. No consultation, guidance, or actionable travel health information was provided during the visit.

Had a great time!' Gary was the best tour ever and had so much helpful information. Best part of…read moreour visit to Virginia city!! Thank you from Tommy!!!

Chollar Mine Tour - A Glimpse into the Golden Age of Virginia City…read more Recommended by locals, I made my way to the Chollar Mine, once the 5th largest mine during the 19th-century Gold Rush era. In its prime, it yielded an overwhelming amount of gold--worth millions of dollars then and easily billions in today's value. Scattered across the grounds are authentic mining tools, giving visitors a sense of the equipment used back in the day. One highlight was the rock smasher, which the staff explained in detail. From the start, John and Gary gave me a warm welcome and patiently answered all my questions. Before we entered the mine, Gary provided a fascinating introduction to its history and operations--explaining how miners worked in 8-hour shifts, the intense conditions they faced underground, and how they coped with the heat from the geothermal groundwater. Equipped with a helmet, I followed the narrow tunnels where the ceiling is low enough to give you a bump if you're not careful. Along the old rail tracks used for transporting minerals, Gary demonstrated the rope-and-pulley system, drilling tools, and even how miners once relied on rats and candles to test air quality inside the mine. He also pointed out the split line in the rock that marked different mining outputs, giving a vivid sense of how geologists identified the veins. To make the experience more tactile, he even handed me some clay samples from the mine, so I could literally feel the earth that once hid so much gold. Unfortunately, visitors cannot go as deep into the mine as I had hoped--I wanted to experience the underground heat myself--but for safety reasons, the tour is limited. The cave can be slippery, and you'll often need to bend down to avoid injury. After the tour, Gary enthusiastically offered to take photos for guests, adding a personal touch to the visit. Beyond the tour itself, I learned that John now owns the mine, while Gary has written a novel that brings Virginia City's Golden Age to life. --- Final Thoughts The Chollar Mine Tour is more than just a history lesson--it's an immersive journey into the life of 19th-century miners. Thanks to the passion and effort of John and Gary, visitors can better appreciate the challenges, ingenuity, and culture of Virginia City's mining heritage. ---