The worst rental car experience I have ever had…read more We were scheduled to pick up two standard SUVs at 6pm after we arrived from our flight. Our flight was slightly delayed and so we did not end up making it over to the rental car counter until about 7pm. Once we made it to the counter, the lady estimated that it would be a twenty minute wait. We waited about 40 minutes and then went up and spoke to her because we started to talk to the people around us who were saying they had also been waiting over an hour on a car. When we talked to the lady at the desk she told us that someone had to go over to the other location to pick up our cars and that they were on the way. Another twenty minutes go by and we wait. We ask her again and she then says that she is unsure if we will be able to get our size of car that we reserved. She asks if we can accept another car. Unfortunately, even with the standard SUVs, it will be a tight squeeze, so we cannot switch. Also, she told us previously that the car was on the way? So this must have been a lie. In addition to the initial lie she told us that it would be 20 minutes until our car arrived (since everyone around us waited at least an hour and a half). Another 25 minutes go by. By this point, everyone in our group is cursing Enterprise's name and saying we will never rent from them again. We ask to talk to a manager. And magic! Somehow, five minutes later, when we go back to the back, the manager has gotten our cars ready and is waving our keys because he knows that he was about to deal with some very angry customers. I would also like to note that when we went to the back, there was a big tray of sushi and about 5 people sitting around, not working. Very confusing because the manager, when explaining why things took so long, told us that they were low staffed. But it just looks like the staff were too busy eating sushi to do their jobs, and the manager was fine with us waiting an hour and a half while he had plenty of staff sitting around. Avoid this location at all costs.

Hello, I picked up a rental car on Oct 30 from the 626 58…read moreAve SE location and Ike, Ethan and sorry forgot her name but Oct 30 was her first day, the 3 of them were all great. I was just in a car accident that morning and dealing with my insurance company was a nightmare. They made the almost 2 weeks that I had the car the easiest part of the car accident I had to deal with. I would definitely recommend this location. Thank you, Dori

terrible place to rent a vehicle. Rented a truck in Jan, had bald, all season car tires on it. Fish…read moretailed all over the highway. Unsafe vehicle to drive. The truck also had very stiff steering. Will never rent from them again

Straight up thieves. I rented a car in Marseilles France in July and still trying to get Hertz to…read morerefund the outrageous overcharges. A $400 dollar overcharge for mileage! Mysterious fees and surcharges totaling another $100. Try getting to customer service. Hertz is one of those businesses that won't allow you to speak directly to a person. You have to file your complaint online and wait 3 - 5 business days for a non-response. Is stealing from their customers part of the Hertz business model? Rent from these guys at your peril.

Avoid. My company's system didn't give me the option of booking with Avis, and I'm now in about a…read moreone hour wait just to speak to an attendant at the front desk. This is my usual experience with Hertz. Usually they just give you the wrong information or the wrong car, this time they're not even prepared. UPDATE: they only hired 2 cleaners today so it'll be an additional one hour (allegedly) wait. I'm adding a photo of all the people awaiting their cars UPDATE 2: approaching an additional 2 hour wait on top of the one hour in queue. Dozens of customers are in the same predicament

You book, show up on time. No car ready…read more They rent cars they don't have. Find a more responsible company to rent from.

Worst car rental experience EVER! First they're trying to scam on deposits, and refusing to return…read moreit, then demanding 4 different references, that they can call and harass before releasing the vehicle, all for a paid insurance claim!

From the owner: Need a rental car in Strathmore, AB? Enterprise Rent-A-Car is Here For It. Whether your car is in…read morethe shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Fix Auto location today.

Amazing tour company! I called them at the last minute, because a previous tour company (Banff Day…read moreTours - DO NOT USE) bailed on me 48 hours before my tour. They were extremely professional, kind and accommodating. Manny was my private tour guide and he was wonderful. Showed up on time and was kind and super informative about the area. I highly recommend both him and this company. I will use them again!!

My wife and I booked a private tour in lieu of trying to navigate Banff and Lake Louise on our own…read more This turned out to be an outstanding choice. Jobo met us at our hotel at 8 o'clock sharp and from there we spent the entire day seeing the wonders of the nearby mountains. We saw more in one day than I could have managed in three days, all without being rushed at all. It pays to have someone who is intimately familiar with the area as your guide. Although the information on the signage was more than sufficient, Jobo provided additional color regarding each of the stops. Jobo was very friendly, courteous, and it was an absolute pleasure to be in his company. The vehicle was very clean, stocked with ample water, and very well-maintained. I highly recommend ABest Transport and Tour Services Inc, and their "rider driven" philosophy, which Jobo exemplified. The next time that we are on holiday in Calgary, we know who we will contact for a tour.

Pricey! 10$ for a quick, racing around wash, no wax, no extras. Honestly, all the car washes…read moretoward Ogden way are cheaper, why not in the hood?! I don't get it

Classic Auto Wash in the Northeast Forest Lawn area of the city is a self-serve car wash with…read moreeverything you need to clean your car, whether it's a classic or a clunker. It has both in bay vacuums and vacuums in the parking lot. Also, it has foam brush, spray wax, and degreasing capabilities in each bay. In other words, if it's filthy, Classic Auto Wash will fix it up for you. It's also a fine place to wash your dog, if the sign outside is to be believed. I recommend the lower pressure settings for such an undertaking! That only seems right.

Routes may be an offsite airport rental but it is worth the time and effort…read more The vehicles are well maintained and the price is competitive and always less than their competitors. The staff is professional, honest and kind. I never feel like I am going to be charged for something unexpected or held responsible for something unwarranted. Routes is my car rental agency of choice. I am not being paid for this review and I am not a family member - although Routes makes you feel like one.

Very good pricing. The off site car rental agency is a short 1.6 miles from the airport, so I…read morewalked it but the shuttle bay 22 is easy to find. Staff were friendly. I will rent there again. Of note several people around me were frustrated by "out of province" driving fees that they didn't expect. So my advice would be to read the terms and conditions if you're driving outside of the province. .

Really very impressed with the service, courtesy, and honesty. Brought my car in for what I…read moreexpected to be a very expensive repair. Was told what I really needed was a much smaller repair, at a fraction of the price. Jay could easily have taken advantage of my ignorance on the matter in order to make more profit for himself, but instead he chose to be honest and save me money. In addition, he went above and beyond by including an extra item that I asked him to look at mid-job, and my price tag was still one fifth what I was originally expecting it to be. I will definitely be back, and would highly recommend this shop to anybody looking for vehicle maintenance. Thanks Jay!!

I had a very unpleasent experience with Montgomery Auto Shop from northwest Calgary you may read my…read morestory on their site so I was looking for another shop and I found on Yelp an auto shop called Jay's Automotive. My car is a Mitsubishi Endeavor 2007 so when my brakes did not work properly I request to Jay an estimation for rear and front brakes they answer to me and I made an appointment. Shortly after I left the car to the shop Jay called me with a good news you have left on your car about 2 years so is not a time to replace them. Honestly I was shocked by Jay's honesty and I ask him to check the brake fluid or some leaks somewhere and he replaced the fluid and charge me labour for one hour. So far so good the car is ok now and I want to thank to Jay and Andreea for their nice job.