CAK team in the absolute best. Katya, Josh - the whole team are amazing to work with.read more

1 star is being generous. I'm an executive status and the last 3 cars I have had are horrible. CAK…read moredoesn't have an Emerald Isle so I always get stuck with shit cars when I pay for premium..horrible. The counter is amazing though they are always nice and friendly

Ernesto, ernie & Brad were amazing! Brad waited after hours to help me and I so very much…read moreappreciate the accommodation! Ernie & Ernesto were very friendly when I returned my vehicle!

We rent cars from Avis in Fairlawn a few times a year. Ernie is always helpful, knowledgable and…read morekind. We appreciate the outstanding customer service.

We went on a historical tour of our town on February 25th, 2018. BRT provided buses to transport…read morethose attending the tour. Our driver was Seville (I hope I got the name and spelling correct). The only downside to the trip was my wife and I picked the seats that were at the Emergency Exit door. There was no leg room with these seats at all, even for my wife, who is 5'3" tall. There was also a small water leak in the roof above the seat two rows in front of us (the leak was from residual snow melt). The bus was otherwise clean and likely comfortable. HOWEVER, the high rating goes toward our driver Seville. Seville gave us expert, professional, safe driving. I was amazed how well he moved the bus through what I believed to be difficult routes. He also handled us and our tour guide with good cheer.

This company provided outstanding service to our group of about 180 people in Cleveland for a…read moreconvention. We had multiple events to get to and from each day. Communication with their dispatcher (who is also the company owner) was flawless. He would alert me when our busses were on the way and then again to let me know where we would be picked up. The drivers were friendly and flexible in addition to being great drivers. We were constantly adjusting our plan and BRT worked with us to make it a great visit to Cleveland for our guests.

I stopped into the Wadsworth AAA office in preparation for an upcoming trip. Even though I arrived…read morejust 5 minutes before their closing time, the staff was very friendly and courteous. I quickly found the trip books & maps that I wanted and a very nice staff member even recommended an additional book. Thank you for your hard work & making a AAA member feel appreciated!

CROOKS !!!! This is a company that will take your money and not provide services they promise…read more Called for roadside assistance at 2pm. It is 930pm and there still is not any driver assigned to the come. I am STRANDED. This company only wants to take your money. Customer service tried stating that the weather was the reason they couldn't find a driver. They is no snow and no winter travel advisory in summit or Medina county.

Buckey Logistics &Transit has provided good, safe, and reliable transportation for many scholars…read more It has been my absolute pleasure to have driven for them this year. I am looking forward to working many years for this company because they care about everyone before themselves.

Very helpful people working here. Great help on upcoming vacations. I would come here again if I…read moreneeded help.

There were only 2 people working, neither of which acknowledged our presence when when walked in…read more We waited over 30 minutes while they were supposedly helping other people. After 30 minutes of waiting and ZERO acknowledgement, we left. This was the worst treatment we've ever received from AAA in the over 4 decades we've been members. AAA has really gone downhill to the point its meaningless being a member, especially when this is the treatment you get.

I love how their counter is right across from the baggage claim area. The process was super easy…read moreand the guy behind the counter was super nice and friendly, he even upgraded me for free :) Also, he didn't try to sell me on multiple add ins like other car rental places which is super annoying. The whole process didn't take more than 5 minutes I walked right outside looked for my spot and the car was right there. I never had such an easy car rental transaction. On my way back the process was just as easy, I will rent from them again if I'm ever in the area.

First time and last time renting from Alamo. As I was…read morefinishing checking out, they hit me with a surprise $400 deposit. When I called to complain, I'm told it's right there in in the details. I just didn't look for it. I'm not sure how I would know to look for it if it's not out in the open. So I reopen the app and scrolled and scrolled and scrolled some more and scrolled more and more and scroll some more and scroll more and finally at the end of what would been probably 20 pages printed I find the little messy saying I may be charged up to $500 for incidental damages to the car. Not sure why they chose to bury that but it was quite the shock when I went to get the car. I then scroll through other companies and not everyone charges this fee. I will pay more attention in the future.

this was honestly one of my favorite things we did for the summer. It's roughly $50 a person for…read morethe daily pass. I went on the Fourth of July and it was a really good time. There wasn't too many people. They had a band playing at the rooftop bar. They have concession stands where they sell ice cream whole pizzas Chicken tenders fries and more. Along with the obstacle courses in the lake. They also have a splash pad area for kids. And also a little area with water slides and buckets that dump water. I will definitely be coming back.

Our stay was nothing short of extremely disappointing. My kids had been looking forward to this…read moretrip all summer. They were so excited to finally have the chance to visit the great Jellystone Resort, only to leave feeling let down and disappointed. Friday, after we had already put a considerable amount of money into the arcade, we discovered that the ticket machine was broken. Instead of making an effort to get it fixed, the solution was simply to put an "Out of Order" sign on it. My kids were understandably upset, and unfortunately, they weren't the only ones. Throughout the weekend, I saw countless children walking out of the arcade crying, especially the younger kids who simply didn't understand why they couldn't get their tickets or use something they had been looking forward to. Then there were the water attractions. Friday, Saturday, and Sunday, numerous water obstacles were closed. These are some of the attractions that make this resort what it is supposed to be known for, yet they were constantly unavailable. We ended up spending most of our time in the pool area because there simply wasn't much else we could do. It's incredibly frustrating to spend this much money on a family vacation and then find that many of the attractions you paid for aren't actually available. There's also a huge sign proudly advertising that the resort serves Hershey's ice cream. After standing in line for nearly an hour, we were finally told that everything was sold out. And this wasn't an isolated incident. Numerous times throughout the weekend, we waited in lines only to eventually be told that whatever we were trying to purchase was sold out. After a while, it became incredibly frustrating and made us wonder why the resort was continuing to advertise and sell experiences that they clearly weren't prepared to provide. Our experience at the restaurant was just as disappointing. There were only four tables with customers while we were there, yet it still took approximately 90 minutes to receive our deep-fried food. Ninety minutes for food that should not have taken anywhere near that long is simply unacceptable, especially when you're traveling with kids. We also paid for a glitter tattoo for our kids and almost didn't get it because there was only one person doing them. I felt bad for the employee because he was clearly overwhelmed, but one person trying to handle that many children was never going to work. Once again, the kids were the ones who ended up disappointed. And finally, our Monday morning "wake-up call" came courtesy of lawn mowers starting at 7:00 a.m. I understand that the resort has to get the property cleaned up and prepared for the next group of guests, and I understand that there is a checkout time. But waking up families at 7:00 in the morning with lawn mowers is not the way to leave guests with a positive final impression. There are more considerate ways to get people moving without making them feel like they are being pushed out. The most disappointing part of all of this is that my kids had been looking forward to this trip for months. We spent a significant amount of money expecting a fun family vacation and an experience that matched what Jellystone promises. Instead, we spent much of the weekend dealing with closed attractions, sold-out items, long waits, broken equipment, and disappointed children. This was supposed to be the "best vacation ever." Unfortunately, it was anything but. I truly hope management takes these concerns seriously, because this resort has the potential to be a great family destination. But based on our experience, it is nowhere near the experience it claims to provide. We left feeling disappointed, frustrated, and, most of all, sorry that our kids' long-awaited vacation didn't turn out the way they had hoped.