This place is awesome. Kevin was really kind and helpful…read more Unfortunately this time we couldn't make a deal so we ended up trading our car in but that's ok. I got the sales tax credit Last time they gave us double the trade in value. Can't beat that. I will alway take my car here first before trading in

I had no issues speaking to anyone on the phone, everyone was extremely polite and professional…read more However I have now called 3 times, zero responses from anyone. I keep calling, being told that someone will reach out with answers and no one ever does, in todays day and age where we have multiple means to contact customers it is very simple. I would have been fired by now had I ignored a customer for this long. Consider going elsewhere to sell your vehicle as this location / company doesn't care and has not issue with wasting your time.

They are in the business of dealing cars but they don't know how to actually deal cars. Beware. I…read morecame in to buy a car with cash, brought in all the required paperwork and even provided them with additional changes to the insurance to satisfy their request. After an hour of back and forth they still couldn't figure out how to process the sale. I am walking out frustrated and with no car just out of principle. They didn't even know what a smog check is!!! What was supposed to be simple was a pathetic effort on their end. I walked down the street and purchased a vehicle with no hassle within 45 minutes! Stay away from them!

It's a hole in the wall. Do not bother trying to sell your…read morecar to them. The salesman I worked with claimed he had experience selling tons of Honda Accords yet when questioned about the model I was considering, there were so many things he wasn't sure about with the car. Also, the online prices are tricks because they claim it doesn't include the cash down prices. So the car I viewed online went up price wise about 3K when I went to view it in person. Before looking at my car he tried talking me out of buying the Honda I was looking at. Viewing my car across the street he said it might go for one price however he'd have to have an appraiser look at it closer yet he didn't think there was one on-site that day but he could try to find a manager. Giving the keys to my car for a closer inspection, the value of my perfectly conditioned vehicle went down by 1-2K for bullshit reasons that were completely unfounded. Ultimately, he tried to tell me that my 2019 Lexus F Sport with less miles than the 2019 Honda Accord Touring was worth less trade in wise and I would owe money towards getting the Honda. Insurance would argue otherwise; a Lexus is a luxury vehicle. Not a Honda. The value of my car is not worth less than a Honda, especially not the same year and less mileage. save your time and gas. dont go here.

awesome experience! I couldn't believe everything was so quick and easy! most of all it was worth…read moreselling my car to carvana. thanks for your business. keep going.

Sold my car through Carvana and honestly... why would anyone do it any other way? The process was…read moreridiculously easy, everything was done online, and I got way more than the dealership offered me. No awkward negotiations, no wasted time sitting at a dealer, no pressure -- just a few clicks and done. Drop off was smooth and exactly as promised. If you're thinking about selling your car, check Carvana first. Total no-brainer.

Awful customer service. Sent me the wrong part and I can't even get my money back. Stay stay stay…read moreaway

The seller sent the wrong product that I asked for, did not respond to my requests, the product has…read moredefects (crack), refuses to make compensation, it is better to save your time and money by not dealing with him!

This guys where amazing! They responded fast on the phone, very respectful. Got there in about 20…read moremins and helped diagnose the battery! Definitely go to these guys. They helped out in a pinch!

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Overly priced, even for those who are in financial trouble. Value is not worth the vehicle. By the…read moretime you finish paying off the vehicle, you then realized you paid double the price. Wolves in sheep's clothing. Technician service is also horrible. They only placed bandits on the problem until your warranty runs out . I purchased a pick up truck years ago, the A/C wasn't working, I took it there several times and they never fixed it properly. When my warranty ran out, then they were interested in giving me the attention I needed. I took it to another mechanic no problems at 1/2 the cost.

Car broke down 5 months after purchase with transmission problems, terrible customer service and…read morethis place scams people. I would not recommend this place.