Walked in with the transfer fee in my pocket ready to commit to purchasing a car. And they quickly made it clear they have no interest in transferring cars. They told me they'd have more in stock soon and they'd let me know. I heard from the guy once, 6 weeks later, to let me know it'd be a while but he'd let me know. Found same model, less miles, better warranty for less money. read more

Enterprise aka Elk Grove Corolla Glow-Up Rainy Presidents' Day, no plans, and then Bill called us and instantly made everything flow like a the rivers in the Delta that surround this city. NOT ONLY is he's tall, he's a vibe, and a car sales expert. Jose who helped with the final paperwork was also professional, kind, and lowkey an amazing photographer. The picture he took of me and my new 24 Toyota Corollie (Leslie) deserves an instagram photo credit. The service here surpasses any help I've gotten at CarMax or the Kia dealership due to their commitment to honesty and transparency when finding your dream car! Bill didn't just sell me a car, he sold me confidence on four wheels. I am forever thankful for my experience here on a rainy Presidents' Day. read more

Enterprise Car Sales - Car Dealers Near Me - Elk Grove, California

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I'm very blessed to have found Enterprise right around the corner from me and be able to get my first car with them that's been very smooth all the way through making sure I understand the ins and outs of what I'm getting into why it's better than sticking with my car that's going to put me into a money pit having a older Camry that I've drove for about 4 years having my ups and downs with it I'm blessed to of had but it was time to get something new. I felt right when I walked in I was in the right place no pressure just transparency and comfortability. I have been searching for a while to get a new car that would take me the distance staying on top of things with what I need to pay towards and why it's the way it is being a first time buyer. My mom helped me with my car I had and I've been contemplating for a long time I feel I couldn't have made a better choice getting my first car from Enterprise. God bless you guys thank you so much Jose, Zack, Jesus, Bill, Tim, and Chris you guys are awesome. read more

Decent customer service, horrible car selection. Sorry. Maybe horrible is harsh but I'm done with enterprise after two cars. Hyundai and Nissan, both sold 2-3 years old at the time and sold way higher than they're worth. Yes they have to turn a profit, but these are not great cars. The first one just had a horrible body that always crunched and got caught. I learned never to buy Hyundai's after that car. In fact it got totaled because the body is made so cheaply. They also get stolen the most of any make, which thankfully didn't happen. Next was Nissan which while a good car, I learned Nissan's have very low resale value. I learned this after times were tough and I couldn't make payments on this used new car which I still have to pay for. No I never planned to opt out of payments or buy a car I couldn't afford (they actually sold it to me above the price range I specifically requested but I needed a car for work). But my bank only works with Enterprise for some reason as far as used cars go. The new cars are not smart but annoying, and it's a nuisance trying to park them, so I am stuck paying for this. Which would be fine if not for the fact that, off the lot, I already sunk $8,000 I'll never get back. Only learned that months later off Kelly Bluebook. That's what I mean by loses value. The salesman tried to sell me an SUV for no reason whatsoever before I got this one which was pretty disrespectful honestly, I do not like to be upsold products I'll be stuck paying 5 figures for, especially when I said repeatedly exactly what I could afford and that was even higher than this current Nissan sedan. I'm a small single female with no family and absolutely nothing to make me need an SUV. I bring that up because that point made me rethink about anything they're selling of quality if they're just at the point of hawking off anything to whoever might wanna buy it. Finally my current contraption came with no user manual. Anywhere. If you're looking for a used, literally just get used. Anything they sell here is going to beep at you nonstop and not worth any upgraded feature. I can back my car up without a camera, thanks. read more

My sales rep was Bill and from the moment I scheduled a test drive he called me asked me what I was looking for. He was not pushy but very very passionate! I loved speaking with him and If I needed another car I would consider them again! read more

Enterprise Car Sales - Car Dealers Near Me - Elk Grove, California

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As a formerly loyal Enterprise customer who purchased 3 cars in under 2 months, this experience has been terrible. Zero stars would be more appropriate. The car had pre-existing issues upon purchase, yet Enterprise expected us to transport it for repairs while insisting our 7-day return window began immediately. This unfairly reduced our trial period and placed their problems on us. During our April 19 test drive, we discovered functional issues but proceeded based on promises of quick repairs. When I followed up on the 21st, the earliest appointment was May 9--after our return period expired. Enterprise unreasonably required us to deliver the vehicle to Sacramento (a 6-hour round trip) despite these being pre-existing problems. When they suggested the closer Mercedes-Benz San Jose dealership, they only agreed to fix one issue while dismissing others as normal for used cars--despite buttons on the same panel working differently. I never received appointment information. Despite our cooperation, Enterprise refused to adjust the 7-day return policy, meaning repairs would consume most of our testing period. This arrangement shifted all risks and inconveniences to us. If the repair takes more than 7 days, what can the customer do? We lose the right to return the product, and there's no guarantee it'll even be fixed. Even if it's within 7 days, the shop uses "preexisting problems" as an excuse to cut into the customer's rightful 7-day return window. If the customer doesn't realize it in time, fine--but if they point it out, the shop sternly refuses. At its core, this shop wants customers to handle transporting the vehicle for repairs and drastically reduce their 7-day return period. They don't care about customers at all--only their own profit. They'll just take advantage of you. If you think you're lucky and don't mind taking the risk, then go ahead and try your luck. --- The below response is just for show. i made complaints a few times. no any enterprise third party customer service has contacted me. In the end, I returned the car and was charged $200 for issues that were their fault. If you're okay with losing money and potentially being defrauded, feel free to visit this office. read more

Absolutely terrible operation. They never have the car you reserve. They don't answer their phones. Had to drive to their office just to cancel. The website lets you reserve cars that are not available. Ridiculous. Don't use them. Don't trust them. read more

Adrian is amazing! He helped me find the right car for me at the right price. The entire process was actually very simple which is exactly the opposite of what I was expecting. I really appreciated the laid back and stress-free experience I was given, and how helpful and knowledgeable Adrian was! Thank you so much! read more

Enterprise Car Sales - Car Dealers Near Me - Elk Grove, California

AMAZING!!! I wish there was an option for that. A HUGE SHOUT OUT TO TIM. He really went above and beyond to make sure I left completely satisfied. I initially just went in to browse and get a quote for a trade-in. Tim asked about my preferences, took notes, and managed to find exactly what I wanted. Not only that, he got me a fantastic deal, and my monthly car payment was just right. I was so happy that I couldn't help but cry tears of joy. It was definitely time for a new car for me and my family. THANK YOU SO MUCH!! I will absolutely recommend Enterprise sales to all my family and friends. A big shout out to Jesus and the team! You guys truly exemplify top-notch customer service! read more

After purchasing a 2019 Ford f150 we not at 62,000 miles have a bad transmission. Thank goodness we purchased the extended warranty, but u fortunately, it's a 3rd party purchase, so no one in enterprise can help you, and I have been given the rum around FOR DAYS!! HORRIBLE HORRIBLE HORRIBLE CUSTOMER SERVICE.. OF COURSE ONLY AFTER YOU HAVR MADE A PURCHASE. read more

So much thanks to Pedro, John and Greg! You all make a great team and I'm so glad you guys all had the time, patience and resources to make it happen for me to buy another car. It's been almost a week since I've had my Chevrolet Cruze Hatchback and I promise I'm still in love and very appreciative that I finally have the perfect car for me and my 5 year old! You all made the process very painless, no confusion or frustrations anywhere along the way. I've been to a few car dealerships just looking for a sale/commission, not too interested in satisfying their customers' needs in any way, a horrible experience and even worse customer service (rolls eyes). With that being said, thus far, you guys definitely provided the best customer service I've experienced in that department. No exaggeration! When I'm ready to purchase another vehicle, whether it's a trade-in or a new addition, I'll definitely be seeing you all then. Thank you again! read more

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Needed a new reliable car for my son and a good price. Tim was awesome! He kept searching for us until we found the right one. I loved not haggling or dealing with a ton of salesmen at big dealerships. It was quick and painless. Love this place and would highly recommend it to everyone. read more

Enterprise Car Sales - 2021 Chevy Malibu - Car Dealers Near Me - Elk Grove, California

Rented a car from this location for the first time and had a great experience. I'm used to getting rentals out of airports so wasn't aware these locations go through a whole check in process so prepare to take an extra 15-20 minutes waiting to get a car and speaking with a rep. Overall the customer service was great and they make sure to walk the car to ensure nothing is wrong with it. The assistant manager is awesome...I believe his name starts with a O but he was amazing when I dropped off the car as well! read more

After celebrating a beautiful (and fun) wedding in Fresno, my son and I headed to our local Enterprise to return our rental car. While waiting for the Enterprise shuttle to take us home, my son wanted to kill time by looking at the Electronic Vehicles (EV) for sale at the Enterprise Car Sales located next door to the rental office (my son is fascinated by the technology involved in constructing electronic vehicles). Amid looking at a Chevy Spark EV, we were warmly greeted by a sales consultant by the name of Juliana. Because we were only looking and not interested in purchasing, I explained to Juliana that I recently purchased a vehicle and that my son merely wanted to browse their selection of EVs. Instead of simply walking away, Juliana proceeded to explain at an elementary level how the charging process worked for EVs and showed us key features of the car. She even showed us a Ford Fusion Plug-In Hybrid that had both a gas tank and an outlet for charging. Juliana explained to my son that if fully charged, the vehicle will run on power if its fuel levels are low (you learn something new every day). Although we were not in the market for a new car, I greatly appreciate Juliana for going the extra mile and showing us around the lot. My son was impressed by the impromptu tutorial and can't stop talking about the Chevy Spark. When I'm in the market for a lightly used car, I will definitely explore the options available at this Enterprise Car Sales location! read more

TIMOTHY SAMUEL. Thank you for your above and beyond friendly and courteous assistance in the purchase of our 2019 Nissan Pathfinder. It's as amazing as the deal and customer service we received. It was a long drive in traffic to get to your business but we'll worth it. Thank you!! read more

Enterprise Car Sales - Car Dealers Near Me - Elk Grove, California

We came back 2 weeks later and ended up with a 2019 Hyundai Kona which we absolutely love! Fun to drive and great gas mileage. Thanks again to everyone at Enterprise Car Sales Elk Grove! You just became a favorite of ours! read more

I love this location. Ask for Juliana! She is the best car sales. She's friendly, patient and will go the extra mile to make your experience one of the best. I had one little problem with my vehicle and Juliana was there to assist me when the whole way. Even after work hours. Which other company does that for you? If you're not sure what car you need they will help you with the process and they also have an amazing warranty for one year. read more

Enterprise Car Sales - Toyota Corolla 2018 - Car Dealers Near Me - Elk Grove, California

I've bought 3 cars from this place, Eric, Timothy, and Craig were all helpful in helping me find something that would suit me. Easy in and out process. Even helped my family purchase a car with ease they were out within an hour or two of being there with a car they love. read more

My daughter bought a car last night at Enterprise in EG. The experience was so non-stressful. Best experience I had purchasing a car and I purchased several in my lifetime. No pressure, no weird looks when you say no to offers....but the best is our salesman Tim Samuel. He was friendly, professional, understanding, and kind. Can't get any better for an auto salesperson. He was an exemplary at his job and customer service! I would recommend going to see Tim Samuel whole heartedly. But everyone was so nice in the dealer - the manager was very nice, John the finance officer was sooo nice as well. Again cannot stress the great experience I had in this dealership! I will definitely comeback if I had the need and I will recommend all my friends and family to go here when shopping for a certified resale. read more

I bought a 2020 RAV4 yesterday from Enterprise Car Sales in Elk Grove. It was one of the most positive experiences I have had while purchasing a car. Pedro was so kind and organized, was waiting for me when I got there to show me the car, and then when the paperwork had to be finished Pedro and his manager John made that so painless and quick....and there was no pressure. I would definitely recommend Enterprise Car Sales of Elk Grove to anyone needing a reliable used car, great deal and friendly service. read more

The folks over at the Elk Grove Auto Mall Enterprise Car Sales took very good care of me! Juliana was very informed on the special features of each vehicle that I test drove. I swore that I would never purchase a Ford but Julianna put me in a 2017 Ford C Max Hybrid, and I absolutely love this vehicle and all that it has to offer. Their financing was stress free and my entire experience was nothing short of amazing!! I am very pleased with all of the employees at this location that I worked with. A great big thank you to you all. read more

The sales team was very accommodating as my wife searched for the right car. They brought the car she wanted from another location and stayed late to meet us. All by their choice. We drove the car and it was abnormally loud and the ac was pumping old cigarette smell. Upon returning to the dealer we decided to drive another vehicle my wife bought for her mother and wait out the high pricing due to low inventory. Craig from enterprise Elk Grove decided to try to belittle my wife and then try to shut me down when I spoke. We had to leave as fast as possible before I lost control on the little dude. Craig is a big mouth who will try to belittle a woman to get a deal and the dealership is getting a bad name by employing him. read more

The best car sale ever! A HUGE thank you to Giuliana who was perfect. She is very helpful, knows the cars and keeps it very simple. She wasn't pushy and kept me in the numbers I wanted. They have a huge selection of cars to choose from. Thanks to Craig for the quick paperwork. Was in and out in less then an hour. Amazing. I highly recommend going and seeing Giuliana for all you're car needs. read more

Worst place to buy a car from. I had a deal fall through on a caravan and its taken this dealership two months to do a buy back. Meanwhile I have the finance company calling me wanting a payment on a vehicle I don't have. Now I have to get an attorney involved. read more

I just bought a Caravan from here and it was the easiest car buying experience I have ever had. They answered a million questions before we showed up and then got us pre-approved over the phone. When I arrived with my 3 rowdy kids they helped wrangle the while I got everything squared away. I can't say enough for their great customer service and family friendly atmosphere. read more