Bought a Chrysler 200 and one of the best buying experience I have had in probably 10 car…read morepurchases. No pressure, listened to my desires, got me in the car I pointed to, and great chat as I waited for finance etc. Your business guy really easy and no up charge pressure - that's what has really wrecked prior experiences in car purchases. Already telling my wife when its time for our next swap out Gotta Go To Galena!!!

In these uncertain times of COVID, Anger, Staff Shortages, Violence, etc. etc…read more I just want to give a shout out to Mr. Reaves and the patient crew who took care of My Wife's KIA. Yea, I had to wait awhile because I didn't have an appointment but this is one of the problems we face here in America ( A LACK OF LOVE & PATIENCE). KUDOS to Mr. Reaves and Staff and continue to be professional, loving and proficient in what you do.

I went to midlandsvw to check things out and had the chance…read moreto speak with Kenny. He showed me the inventory and what would be a good fit for me. Definitely plan on coming back when I am ready to purchase my first vehicle.

I scheduled a service appointment and even stated that I would be waiting at the dealership. I took…read morethe afternoon off of work so I could wait for the repair, but when I arrived at the dealership, I was informed that they would not be able to look at it today. So, in the typical Midlands Volkswagen fashion, they expressed just how little they care for their customers. Turned away for a one hour repair. Not even an effort to try to make it work. Thank goodness McDaniels Volkswagen is not far away. They bent over backwards to fit me in to take care of me.

Unfortunately, I had given this place a 1 star review a year ago due to a bunch of issues (poor…read morecommunication, confusing service, workers not being up to date on information, etc) but this place has REALLY turned around for me! I came back and was greeted by an extremely friendly worker + his twin brother. They both seemed super informed on anything I asked/clarified with them, and made the process of servicing my car extremely easy!! Absolutely amazing turnaround!

My experience was a zero out of 1 to 10. There were 3 things wrong with the used Toyota Rav 4 I…read morepurchased. The worst item is the automatic hatch door. The key fob, the panel button and the button on the door itself does not work. Never worked. Still doesn't work and I'm 66 years old. Very difficult for me to open the hatch door by muscle power. The passenger back seat head rest was broken. I was told the headrest was on back order. When I called the parts department I was told they were not on back order and had never been ordered. The CD player did not work. The sales person asked who listens to CD players anyway? The sales manager said I swear it was working just a moment ago. I do NOT recommend buying a car from this dealership.

I went with a friend yesterday to assist in negotiating his purchase of a used vehicle. He…read morepurchased a 2018 Chevy Silverado Truck. This was a very nice truck with only 27k miles on it. Nate Allman was the Sales Associate who worked with us.. The thing about Enterprise you should know going in (I've purchase 5 cars from them) the sticker price IS the price. There is no negotiating on that number. Your trade in value, down payment, warranty packages are where you have your flexibility's. Nate is one of the more well versed Sales associates, so he doesn't try to lure you in with over selling and under delivering. All the numbers happen when you sit down with Kyle the Area Manager or Lucious the Sales Manager. I had spoken with Kyle in the phone so I had already planned to deal directly with Kyle. Another person in this dealership I would highly recommend. Both of these guys did an excellent job of working the numbers to make them work in this case, which also allowed for the extended warranty, which I highly recommend having benefited from it and the tire/wheel warranty. You cannot go wrong with the Silver package ever. If you want a good, reliable, used vehicle, with low mileage l, honest pricing that is backed by honest people and warranties, you cannot go wrong with Enterprise Sales on Greystone Blvd In Columbia, SC. See Nate, Kyle or Lucious and they will treat you right. Give you more for your money and you will drive away with a fair payment and a quality vehicle.

My friend purchased a SUV from Enterprise & the seat was broke. The driver's side seat will drop…read moreon you going down the road. I was a witness to this. This is dangerous! You would think a company that claims to inspect the vehicles well before they are ready to sell would have caught this. It makes you wonder. She is now having trouble getting some one to fix it as they have made the sale and received their commission. What happens when the seat does this and it causes her to wreck? This should not have passed inspection. I see what she is going through and it's like pulling teeth to get someone to fix this. She has only had the vehicle a week today and the seat has been doing this since the day she bought it. Potential customer no more!

I had an excellent experience selling my used car to this dealership, and am very thankful for the…read moreprofessionalism, kindness, and efficiency that they displayed to me. They offered me a fair price, didn't try to pressure me, and we were able to get a deal done and a check cashed in about 48 hours. I can't speak to purchasing a vehicle here, but I had a great experience selling mine!

I had one of the worst service experiences at the Jeep dealership on Greystone Blvd. I was told to…read morerent my own vehicle and promised reimbursement as long as I rented a Jeep/Chrysler/Dodge. After following their instructions exactly, Mopar refused to reimburse me and sent me back to the dealership. The dealership then sent me back to Mopar. No one will take responsibility. Marie, the manager, gave me multiple conflicting stories in the same conversation--first saying she never heard of a customer needing to call Mopar prior to renting, then claiming she reviewed the video footage where the service agent told me I only had two rental days, then changing it again to one day up to $45-$50. None of this was ever mentioned during my visit. I've been lied to and given the run‑around, and I'm now out hundreds of dollars because of their misinformation. Completely unprofessional and unacceptable.

The best car buying experience we have had!!! "Jersey" Jeff made doing business with Galeana An…read moreabsolute pleasure. He was responsive, educated, customer focused and gave us a price point that no one else could match in NC and/or in SC. We live in NC and bought the car without seeing it first. Jersey sent photos of everything and answered everything that I asked. I asked a lot of questions and he never hesitated to answer them all. His great attitude and genuine nature is a win-win for Galeana (they got lucky finding someone like him). The vehicle was delivered to our doorstep (the day after purchase) by two very professional gentlemen who finalized all of the paperwork upon arrival! Do yourself a BIG favor and call Jersey for a quote on your desired vehicle- he will not disappoint you! Best customer service and hands down the best pricing around!!! Thank you Jersey-we absolutely love our new car!!!! PS- Share the love with friends looking for a great deal with super service- I did!!!!

Please remove the 1 star that was made for me to put before adding my review!…read more I am extremely disappointed with this location's customer service. I've been trying to get service for my Jeep with no success at all. I'm from out of town and already dealing with the stress of being in an unfamiliar place, and this experience made it even worse. I called and spoke with a woman named Tammy, who was rude, dismissive, and unhelpful. She took my number and said someone would call me back -- no one ever did. No follow-up. No courtesy call. Nothing. When someone is stranded or trying to get their vehicle serviced while traveling, the least you can offer is basic professionalism and communication. This location failed on every level. I would not recommend this place to anyone who values respect, responsiveness, or customer service.

This is only reviewing the service department Recently we…read moretook our vehicle in for a oil change and tire rotation. I call up prior to make an appointment for the oil change and tire rotation. The person on the phone said that you don't have to call up to make an appointment for a oil change it was my first time coming in for service. I showed up a few days later early in the morning right before they opened up and there was a small line of cars waiting when they opened up they had us pull in and took our information we then sat in the waiting room which was a nice waiting room. They also have some private areas that you can wait in the facility has redone recently they also have complimentary water and coffee and a few snacks which was very nice overall it took about 2 and 1/2 hours for our vehicle to be ready for our oil change and tire rotation when our vehicle was ready the person came to get us everything went smoothly the place was also clean and organized

I didn't even realize this Kia was here. I've been going to the other one since we moved here but…read moreJTs Kia of Columbia will be my go to for servicing. From service to friendliness and cleanliness I just preferred this one. It is a ten minute longer drive but so with it!

My first introduction to the dealership was with Abner over the phone. From the very first…read moreconversation, he was knowledgeable, professional, transparent, and prompt with his follow-up. He answered my questions thoroughly and made me feel comfortable enough to drive more than 1 1/2 hours to the dealership. Once I arrived, I worked with Linwood, who continued that same level of professionalism and courtesy. There was never any pressure, just honest communication and a genuine commitment to making the process smooth and straightforward. David finalized the transaction, and the experience ended just as positively as it began. Buying or selling a vehicle can often be stressful, but this team made it remarkably easy. Every person I dealt with was respectful of my time, communicated clearly, and delivered exactly what they said they would. Integrity, professionalism, and outstanding customer service are becoming increasingly rare, which makes this dealership stand out even more. From my first phone call to the completed transaction, every step exceeded my expectations. I would not hesitate to recommend this dealership, and especially Abner, Linwood, and David to anyone looking for an honest, professional, and enjoyable automotive experience.

Kind of a funny story -- my aunt and uncle stopped by this dealership just to look around, then…read morecalled me to come check out a few places with them before deciding. We went to another brand first (one they'd always been loyal to) and left feeling pretty jerked around. My uncle said "let's just go back to Mazda" -- and wow, glad we did. Caleb, Derrick, and Nolan all jumped in to help since they were slammed that day, but they still made the whole experience awesome. They actually listened to what we wanted (not just what we thought we needed) and found us the perfect CX-90 in Polymetal Gray, fully loaded. Long day, but so worth it -- we left happy!

Recently I dropped my 2009 Hyundai genisis 4.6 Leiter to get a few light bulbs changed. When I…read morereceived my vehicle after completion, the light was still out, and the bumper cover was out of alignment. I started the engine and the check engine light was on. They corrected everything. The following day check engine light came back on. Took it back to dealer. After 2 days I called, was told the ECM & MASS AIR FLOW SENSOR were bad and needed replacement. Pickup vehicle from them, as I was told by service manager Jackson, they could not help me. Took vehicle to Williams Auto and he went directly to the problem. When they removed the air cleaner, the wires to the mass air sensor was pulled out. Didn't use the connector to properly disconnect the fitting. Fortunately, I returned to auto nation and was reimbursed for the repairs. Please find some mechanic who has as much pride in your vehicle as you do. I don't recommend this service department to anyone.

Great experience, easy rental process. The vehicle was nice & clean. Return process was just as…read moreeasy. I will be renting from here again.

This place is amazing. Nygel saved us from not being able to drive around for my husbands army…read moregraduation after budget cancelled our reservation once we landed all the way from California. I called and he was so nice, came after hours to get us set up, and made it so easy. He was so nice! I cannot recommend this place enough. They also offer military discount and were very budget friendly, while getting a nice car too. I can't thank you guys enough!