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Enterprise Car Sales

4.0 (6 reviews)
Open • 9:00 am - 8:00 pm

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8 years ago

I have been test driving a 2017 Hyundai Accent and I love it so much I am tempted never to return it... It is so amazing...

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Galeana Kia

Galeana Kia

(27 reviews)

In these uncertain times of COVID, Anger, Staff Shortages, Violence, etc. etc…read more I just want to give a shout out to Mr. Reaves and the patient crew who took care of My Wife's KIA. Yea, I had to wait awhile because I didn't have an appointment but this is one of the problems we face here in America ( A LACK OF LOVE & PATIENCE). KUDOS to Mr. Reaves and Staff and continue to be professional, loving and proficient in what you do.

I started out giving them a 4 rating, I brought my 2021 JEEP wrangler in for the Jeep wave, (oil…read morechange, with tire rotation) all were free with my purchase from up in NJ, while I was in, the tech h came to the counter, and asked for my wheel lock, (I was surprised, as I didn't think I had a locking lug nut on my JEEP. Well, I asked the tech to look in glove box, and he came back and said he couldn't find it. I said don't worry about it, it's my fault. Moving forward 2 days, I got a call from customer service, and that's as when I decided to go to car, and double check, I was correct, I did not have any locks on my wheels. Then I got slightly angry, I called and left several messages for customer service, and the service department. And nobody got back to me. I then when to shop on the only day I was able to, a Saturday, after I tried several times, and no return calls again that same day. The manager of service department was then told when I was there, that I had aftermarket rims on my vehicle, and that was why they didn't rotate them. I brought him outside, and shows him me fully stock vehicle. And he said I don't have an answer for you, and the shop is fully booked for the day. I said I am sorry, but that is unacceptable, and the fact nobody got back to me, is also unacceptable. I then agent to the main building, and also left my number again, and this in now 2 weeks later, and no return call. Very unacceptable. You have now lost me as a new potential customer. Over this. Would like someone to reach out to me, if you choose to, obviously my many calls didn't get any response.

JTs Chrysler Dodge Jeep Ram of Columbia - Formerly Dodgeland - Me and My car salesman Aaron

JTs Chrysler Dodge Jeep Ram of Columbia - Formerly Dodgeland

(89 reviews)

Upcharge service near scam or actual scam tune of $360 at oil change/scheduled maintenance…read more Service advisor constantly "talks fast" (very fast), highlights a small charge and skims over or fails to mention a large charge. When you complain, you are shown a video of your conversation with the service manager that you can hardly hear with again talk that is fast and unclear. You are told the video ...cannot...be sent to you for more detailed examination. I remember agreeing to a $45 charge while looking at a page that showed $16. You'd think a service advisor would take some time to clearly explain the need for a $360 service item. Examining the maintenance schedule their is...nothing...anywhere remotely related to the "fuel cleaner" for which the charge was made. Of course, with a video one can hardly hear, and a service manager "talking fast" in "urban slang" tones and accents I can't say ...fairly...what the video actually shows. All I can say is it makes no sense that I would have let the request to pre-authorize a $360 upcharge at an oil change/scheduled maintenance go unnoticed. I remember very clearly during each of our conversations...struggling...to understand the service advisor. I really wonder now if all of that "fast talk" wasn't cultivated to further failed understanding. The service manager had the nerve to tell me, "Don't threaten me" when I "threatened" to buy a Rubicon at a different dealership.

Horrible experience. My husband purchased a vehicle and the third party company that handles…read moreinsurance and tags didn't do what they were supposed to do before the temporary tag expired. He was told multiple times prior to the tag expiring that it was being overnighted yet the paperwork was never completed and sent to the DMV. He's had the car for two months and has had to drive a rental for the last two weeks because they can't get the paperwork right. We've talked to multiple managers and everyone has to get with someone else. I would never recommend this place especially for military personnel who are registering their vehicles in their home state. He did have a great sales experience but it amounts to nothing when you can't drive the car you've been sold.

JTs Kia of Columbia - Greystone - another waiting spot

JTs Kia of Columbia - Greystone

(8 reviews)

I didn't even realize this Kia was here. I've been going to the other one since we moved here but…read moreJTs Kia of Columbia will be my go to for servicing. From service to friendliness and cleanliness I just preferred this one. It is a ten minute longer drive but so with it!

My Experience with JT Kia on Greystone, was one of the worst car buying experiences I have ever…read morehad. I was initially impressed that the vehicle that I was interested in, was brought to my house from another location, the conversation that was had, with the salesperson shifted a few days later with my scheduled appointment. They claimed they were in this career choice to be an Advocate for the customer, that they could get deals that the customer couldn't ordinarily get & liked to Inform the customer of things that the dealership didn't want them to know. None of that transpired. I was low balled for my trade In. The Internet price was different from the in store quoted price unless you financed with them, "False Advertisement". Papers were signed on 3/17/26, I received the Vehicle on 3/26/26 due to a crack in the windshield. I thought I would wait until they fixed the crack in the windshield, before payment was rendered, But there was Urgency in getting my money, but NO Urgency in getting the windshield fixed, I guess that one was on me. They could have gotten Century Glass or Safelite etc. to come & fix it within a couple of days. There were No updates on the status of my vehicle until, the loaner that I had, they wanted to come & get it, I was informed it was sold. Otherwise, the salesperson was MIA. That was one of several things that had transpired that exacerbated my aggravation/irritability with this dealership. Since I wasn't in possession of the vehicle, I wanted my money refunded to me, they claimed, I couldn't get it back. When I finally received the call that my vehicle was ready, upon arrival, the car was not detailed, it was dirty inside & out. It had specs of something on the inside of the driver's door that wasn't there previously. It was missing a mat, I did not get a brief tutorial of the features of the car, I had to figure it out the best way I could. The amount of money that was spent on that vehicle, I should Not have received it in that condition, that was Very unprofessional. At that point, I was over it. I hate I did business with this dealership. I did let the salesperson & one of the Managers know how unhappy I was with the experience. I also sent a letter to Corporate. Best Regards

Enterprise Car Sales - car_dealers - Updated May 2026

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