The process of selling my car was so easy. And the payment was in my bank account the very next…read moremorning. Dawn was very helpful!

Customer service was great. Car needed new tires after installing 1400$ tires found rim was…read moreseverely damaged and hopefully dosent damage tires before new rim arrives .. attempted to be hidden with grinder paint color is off on front and rear bumper appears to be minor collision not shown on car fax. 500$ rim 400$ transmission service needed for 30k mile interval and now front rotors/brakes. Car otherwise seems to be in good shape should of been more thorough on inspection wish I hadn't spent all the money or id proably swap if there was another same trim/color vehicle.

Alan made buying a car really easy. I didn't have to go to 5 different dealers to try out 5…read moredifferent cars. He had them there. Love the car I got...the amazing customer service and value. Would definitely use Diamond Auto Leasing again. Oh and they made the experience super safe during this Pandemic!!!!

Diamond Auto Lease made buying a car really easy. Instead of going to a car dealer, they search for…read morethe type of car you are looking for and let you know when they have something new in. There is no obligation if they do find what you're looking for and you don't like it. I test drove cars and went to dealerships in addition to working with Diamond Auto Lease, but I liked the service they provided and the cars they had best. Even if Diamond doesn't find what you are looking for right away, they check in each week with updates. Once I purchased my car, they handled everything - set up my new registration, notified my insurance company, offered to handle the bank loan (and got me the best rate, too). The last time I bought a car, the process was extremely stressful, but this time, it was incredibly easy.

We had a wonderful experience purchasing our new convertible. Thank you so much Joe Levak and Jakub…read moreBogucki for such great service!

I left a review a year ago, but it looks like it was taken down. SO, here is again. These guys…read moreare crooks. Dishonest, shady and downright rude when trying to address issues. Do your homework before setting foot into a Marshall Goldman showroom. I bought my car from the Beverly Hill's location. I was told the car was accident free and was shown a clean Carfax. Shame on me for not double checking. The car was in a minor accident. Also, all of the things the dealer said they would do before shipping, they did not do. Chipped, windshield, paint correction. In the end i tried for over 6 months to get repaid for the work i had to do that they promised to do and the money never came. These guys are the reason used car salesmen have such a bad rap. I give them an "F" in everything. DO NOT SHOP HERE

Mike sumpter sold my elderly mother a car with a payment of 800$ per month. A good salesman would…read moresell what would satisfy the customer and be with a reasonable amount for the customer budget. The purchase was a 2023 RAV4 basic edition. The purchase was on a Saturday we went back on Monday and was told there was nothing they could do about her not being satisfied with the purchase (I understand not all dealerships have a 3 day rule). When I tell you this SUV is so basic.

They screwed up the paperwork. They lied about damage to the drivers door. They didn't get me the…read morepaper work i needed to get plates until 10 days after the temp tag expired. (most dealerships get your plates for you.) they were extremely hard to deal with. i even asked for my money back before they shipped it to me and they blow me off. had to make the first payment a week after it was delivered. from the salesman to the manager not one person has done anything to make this right. beware of this dealer.

I purchased a car from this dealer via a trade-in. There was a problem with a missing spare key and…read morea new one costs $2500. Asides from slow responses, things picked up quickly after I applied some pressure. Particularly noteworthy was the outstanding service provided by Kara after I defined some very clear parameters of expectations. She did a great job and showcased her true abilities. I suspect the management team have not been so instrumental in bring out her true potential. Perhaps, if she gets promoted, the dealership can achieve a new level of customer satisfaction. Jasbinder Singh.

I am extremely disappointed with my experience at Hyundai Bedford. I purchased a brand-new car in…read moreSeptember 2025, and less than 8 months later I continue to have collision warning signals constantly appearing on my dashboard. Every time the warning comes on, the alert signal goes off as well. When I previously brought this concern up, I was told that if the light comes on and then goes off, it is "fine," and that I could only bring the car in if the warning stayed on for days. That response is unacceptable for a new vehicle. On top of that, my Blue Link stopped working on Sunday. I called repeatedly on 5/18/2026 trying to reach the person who originally set it up for me, but I never received a callback. I called again on 5/19/2026 and still got no response until I requested to speak with the manager. After explaining everything, the manager, Drew, stated that he oversees all departments but that it was "not his job" to help fix my Blue Link issues or the warning signals on my dashboard. Instead of showing empathy or trying to help find a solution, he spoke rudely and dismissively. A responsible manager should know how to communicate professionally with customers and help resolve problems, especially when dealing with a new vehicle that is already having issues. Ironically, the employee who originally helped pair my car with Blue Link treated me with far more respect and professionalism. He listened, treated me like a human being, and offered possible solutions for my car concerns. Drew's attitude, lack of accountability, and poor customer service were disgraceful. Based on my experience, he is not fit to lead a team or manage customer concerns.

Very easy in and out for my EV maintenance, and affordable too. No upselling. Will most certainly…read morebe back!

We were traveling from Cape Cod to Colorado and our truck's check engine light came on. They took…read moreus in immediately and fixed the problem that day so we were able to make it to our next hotel. THANK YOU

Natalie our salesperson is friendly, charismatic and energetic person. She is a straight shooter…read morewith negotiation. There was quick communication with no ghosting throughout the whole sales transition process. We would definitely buy from her again.

New Don't waste your time by going to this dealership. I…read morebought A 2020 Ford Ranger from Jason a sales person there two weeks ago. Since then, my truck has had transmission, steering , suspension problems, and then the brakes they said they just replaced startedpulsating and the vehicle was extremely hard to stop. When I called Jason to go over the brakes, he said, " well, The brakes were working fine when the truck left here and you'll have to pay for a diagnostic fee." He basically insinuated that it was me and the road conditions not the fact that brakes are bad. I've been driving for 30 years. I've had lots of vehicles. I've never had one like this where the brakes pulsate this badly after just being "replaced." I took my truck to my local mechanic and found that Car Connection had put new brake pads on my truck, but put them on very warped rotors. I had to have all new rotors and now new brake put on the truck. The brake the dealership put on weredestroyed by putting them on top of bad rotors. The mechanic checked my truck out and found that my oil was basically black sludge (Jason had said they just changed the oil ) and the air filter was so clogged that it was starting to have major engine performance problems. I would think changing the oil and an air filter are pretty basic things to do to a vehicle that had just been "serviced and ready for sale." if they didn't do that, what's the likelihood they did anything on my truck?? . On top of that, my sales person was extremely arrogant and condescending and has had a chip on his shoulder since I made them discount the truck $2000. And by the way they do discount vehicles, even if the sales people say they don't. They absolutely will, you just need to be tough and be ready to walk out. What a horrible experience, I had told Jason of the financial I was in when I bought this vehicle. He my problems 100 times worse. Do not go to this dealership. They are the typical used car lot that's in it for a buck; nothing more.

Exceeded My Expectations -- CarMax Delivered Exactly What They Promised…read moreI'll admit I walked into my CarMax appointment bracing for disappointment. After answering a series of questions about my 2018 Honda CR-V on their website, I received an offer of $20,000 -- a full $6,000 more than a new car dealer had quoted me as a trade-in. It sounded almost too good to be true. It wasn't. The paperwork took about 10 minutes, and I walked out with a check for exactly $20,000. No haggling, no last-minute lowball, no surprises. If you're on the fence about whether CarMax will honor their online quote, let my experience be your data point: they did, without hesitation. I'm genuinely impressed and wouldn't hesitate to use them again.

Called to get information about buying a car, Woman asked for my name and telephone number. I was…read morereluctant providing personal information. The individual became hostile, rude and threatening, then hung up. I tried to call back several times and she kept hanging up! Really??? Horrible way to treat a potential customer! I will say she is fortunate I did not arrive in person! This would have been bad for her! Horrible experience! Obviously she does not realize how social media can damage a business! Now I will show them!!!

I brought in my 2018 Audi Q3 for diagnosis. Audi did a full workup and told me my timing chain…read moreneeded to be replaced and quoted me 5800$. After getting a second opinion on the car, turns out the engine was low and the timing system is fine. Not only did they not fix the problem, they didnt even do the most fundamental step, which is checking the oil!!! Needless to say, I won't be bringing my car in ever again!!!

Sales representative was very professional and I felt bad I did not purchase a car from him. The…read moreCar just did not meet my needs.