Exceeded My Expectations -- CarMax Delivered Exactly What They Promised…read moreI'll admit I walked into my CarMax appointment bracing for disappointment. After answering a series of questions about my 2018 Honda CR-V on their website, I received an offer of $20,000 -- a full $6,000 more than a new car dealer had quoted me as a trade-in. It sounded almost too good to be true. It wasn't. The paperwork took about 10 minutes, and I walked out with a check for exactly $20,000. No haggling, no last-minute lowball, no surprises. If you're on the fence about whether CarMax will honor their online quote, let my experience be your data point: they did, without hesitation. I'm genuinely impressed and wouldn't hesitate to use them again.

Called to get information about buying a car, Woman asked for my name and telephone number. I was…read morereluctant providing personal information. The individual became hostile, rude and threatening, then hung up. I tried to call back several times and she kept hanging up! Really??? Horrible way to treat a potential customer! I will say she is fortunate I did not arrive in person! This would have been bad for her! Horrible experience! Obviously she does not realize how social media can damage a business! Now I will show them!!!

The process of selling my car was so easy. And the payment was in my bank account the very next…read moremorning. Dawn was very helpful!

Customer service was great. Car needed new tires after installing 1400$ tires found rim was…read moreseverely damaged and hopefully dosent damage tires before new rim arrives .. attempted to be hidden with grinder paint color is off on front and rear bumper appears to be minor collision not shown on car fax. 500$ rim 400$ transmission service needed for 30k mile interval and now front rotors/brakes. Car otherwise seems to be in good shape should of been more thorough on inspection wish I hadn't spent all the money or id proably swap if there was another same trim/color vehicle.

We had a wonderful experience purchasing our new convertible. Thank you so much Joe Levak and Jakub…read moreBogucki for such great service!

I left a review a year ago, but it looks like it was taken down. SO, here is again. These guys…read moreare crooks. Dishonest, shady and downright rude when trying to address issues. Do your homework before setting foot into a Marshall Goldman showroom. I bought my car from the Beverly Hill's location. I was told the car was accident free and was shown a clean Carfax. Shame on me for not double checking. The car was in a minor accident. Also, all of the things the dealer said they would do before shipping, they did not do. Chipped, windshield, paint correction. In the end i tried for over 6 months to get repaid for the work i had to do that they promised to do and the money never came. These guys are the reason used car salesmen have such a bad rap. I give them an "F" in everything. DO NOT SHOP HERE

Place is more than a garage. On top of the crazy wraps they can do. They have rock solid customer…read moreservice too! Drop off services, pick up, staying late to make sure you're taken care of! You name it!

Peach drive auto did such an amazing job on my tint and interior detail! I really felt like I was…read moregetting into a brand new car! The owners and employees are very friendly and amazing at what they do!

We have been going to Fuerst Automotive for several years. Recently we took our car in for a…read morebroken control arm. They had to replace both since the other one was cracked too. Amy is wonderful. She kept us informed about the progress and the final price. I feel their prices are fair and they do a great job. They even send you pictures of the problem parts. We are very satisfied with them.

My husband recently passed away and 5 days later I suffered a serious ankle fracture that required…read moresurgery and a 2-month recovery. I was finally cleared to drive 2 days ago. Just prior to my husband's passing, he noticed a tire pressure warning light but he was unable to fix it or get to Fuerst for help. Today I drove our car for the first time since my husband died. I drove to Fuerst and with my cane hobbled to the front door to find that it was closed. As I got into my car to leave, Mike came out the front door to ask what kind of help I needed. I was in tears due to circumstances, apologized and explained. Mike offered condolences and even though they were closed, he told me to pull up and he would check my tires. Mike was so gracious, patient and kind. He properly inflated all 4 tires and said if the warning light returns to come back on Monday. As a family owned business, Fuerst Automotive continues to prove how much it values its customers and cares about the community. Mike is a prime example of that excellence. I don't know of many businesses that would've reached out when closed to help someone during a difficult time. I wish I could give Fuerst 10 stars because they deserve it. Thank you, Mike, for your kindness and help.

It's a Pull Apart. . . You go to their lot, find a similar vehicle to what you're looking for and…read moreharvest the part of its there. Fortunately for me, they had about eight vans that were comparable to the van I was working on. The process was easy. I had checked online so I knew they had four vans on site that were matches. Knowing what you are looking for is a big help. The rows are pretty well indicated on the outside of the sections. Each vehicle has its own label to identify model & year. The counter staff was helpful. The check out was great. I paid about forty times less for my part than to get an OEM replacement. The vehicles are spaced well enough apart to easily work on them. You need to bring your own tools, but I feel that's common sense. If you're coming to find a part to harvest, you best bring your gear, otherwise got to an auto parts store. Overall, it was a good experience, especially for a first timer. Thank you all for your help, and for the off duty police office who was there to keep us safe.

Kemi, at the Brookpark location on W.130th. She is Awesome…read more When I say that she was totally helpful. It was my first time there. It felt like I was amongst family. The place was real professional. The staff was so helpful. I even met a few interesting people there, too. So , the overall experience was Great Thanks again for helping out, Kemi

I was really happy with my service here, I'd give 6 stars. They got my car in quickly, and it…read moreneeded quite a bit of work after failing the Ohio echeck. I got constant updates about the status of my car, and the staff worked with me every step of the way to troubleshoot different options and find cost-effective alternatives as able. I'll be going back if I have any more issues with my Trailblazer.

Got a flat during rush hour in the morning on my son's car on 90. Got it right there, in the shop…read moreand ordered 4 new tires, no hassle and even informed me of the other problems on my son's Fusion. Staff is super friendly, and had all the work I needed done by the end of business day. Thank you.