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Don't waste your time by going to this dealership. I bought A 2020 Ford Ranger from Jason a sales person there two weeks ago. Since then, my truck has had transmission, steering , suspension problems, and then the brakes they said they just replaced startedpulsating and the vehicle was extremely hard to stop. When I called Jason to go over the brakes, he said, " well, The brakes were working fine when the truck left here and you'll have to pay for a diagnostic fee." He basically insinuated that it was me and the road conditions not the fact that brakes are bad. I've been driving for 30 years. I've had lots of vehicles. I've never had one like this where the brakes pulsate this badly after just being "replaced." I took my truck to my local mechanic and found that Car Connection had put new brake pads on my truck, but put them on very warped rotors. I had to have all new rotors and now new brake put on the truck. The brake the dealership put on weredestroyed by putting them on top of bad rotors. The mechanic checked my truck out and found that my oil was basically black sludge (Jason had said they just changed the oil ) and the air filter was so clogged that it was starting to have major engine performance problems. I would think changing the oil and an air filter are pretty basic things to do to a vehicle that had just been "serviced and ready for sale." if they didn't do that, what's the likelihood they did anything on my truck?? . On top of that, my sales person was extremely arrogant and condescending and has had a chip on his shoulder since I made them discount the truck $2000. And by the way they do discount vehicles, even if the sales people say they don't. They absolutely will, you just need to be tough and be ready to walk out.
What a horrible experience, I had told Jason of the financial I was in when I bought this vehicle. He my problems 100 times worse. Do not go to this dealership. They are the typical used car lot that's in it for a buck; nothing more. read more