Cancel

    Open app

    Search

    CarMax

    2.7 (42 reviews)
    Closed 9:00 am - 7:00 pm
    Updated over 3 months ago

    Services - CarMax

    Car buyers

    CarMax Photos

    You might also consider

    Recommended Reviews - CarMax

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Main lobby
    Robert B.

    I agree with their slogan "the way car buying should be." This was completely painless, they gave me a great and fair offer for my vehicle, told me the price was good for a week and invited me to shop my car around. Car max was the best offer by a few hundred dollars, I came back with their original offer and they bought my car. No hassle, no wait and a great overall experience. Most dealerships I went to made me wait between 30-60 minutes to look at my car then haggle with me over an offer. Car max gave me a great offer in under 20 minutes.

    See all

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    I don't regret my new car just the experience I had at this place. I do not recommend purchasing if you are out of state.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 1

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of EJ G.
    0
    18
    2

    7 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Edie U.
    0
    32
    12

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 1

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    10 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    My husband and I are car haulers. Picked up a load here and Henry helped us. He was very polite and helped us greatly!

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of CarMax T.

    CarMax T.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Hunter B.
    35
    119
    2

    11 years ago

    Great trade in values for a car I was looking to get rid of. This is the quick and painless route

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of B B.
    0
    1
    0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of CarMax T.

    CarMax T.

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - CarMax

    Review Highlights - CarMax

    So, Cleveland East CarMax gets my highest rating for being true to their word and making it easy for me.

    Mentioned in 5 reviews

    Read more highlights

    You might also consider

    DriveTime Used Cars

    DriveTime Used Cars

    (9 reviews)

    THIS WAS WEIRD it's actually taken a few years to get over it. First the dealership looks like a…read morehalf empty office, small staff empty vending machines. But then it got weird. Never the same people with each visit. But then it got weird. Trying to finance the car I was first told 1 "No you can't go look at the cars in the lot, no test drive until you credit run has been approved." 2. Bring in your latest bank statement up to date to today! I did. Then came back two weeks later with the request for this months bank statement. I pointed out we were only 2 weeks into the month there wouldn't be a bank statement for this month yet. Bring us the latest I was told. I explained that since im on fixed retirement income it would not be changing. 3. Next visit, all the people from the last visit were gone. Then learned the supervising office is in Denver 4. Went to KLABEN got a car in one hour with financing. no problems. I wasted 4 months with these idiots, shame on me

    Used their online price tool- which looked good at the time. Went in to speak to them about a car…read more They told me the down payment was 6x the online down payment. The tool is just a trick to get you to come in. They do not work with you. Spent 2 hours there and still didn't leave with a car after they hard inquired my credit. 99% does not get approved for what they are looking for. I actually want to give them zero stars for wasting a lot of people's time.

    CarMax - usedcardealers - Updated May 2026

    Loading...
    Loading...
    Loading...