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    ENT Associates

    1.0 (2 reviews)

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    12 years ago

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    Dartmouth-Hitchcock Ear, Nose & Throat Specialists of NH

    Dartmouth-Hitchcock Ear, Nose & Throat Specialists of NH

    1.8(5 reviews)
    37.5 mi

    We had a very good experience here with my 5 year old. Dr Edwards took excellent care of him, and…read morethe audiologists were fantastic as well. Dr. Edwards happened to be there after the audiologist results came back and was happy to talk with us about them on the spot. That's the way a good doctor should be. We highly recommend this office.

    I am EXTREMELY disappointed with the way this practice lacks care and consideration for their…read morepatients. Due to bus traffic we were 6 minutes late to the appointment. We stood in the waiting room behind the patient in front of us who was checking in. Once that patient was checked in and they got to us they did not indicate we couldn't be seen. They proceeded to go through the paperwork, taking the insurance card and copying it, etc. Once all of that was done the receptionist said she would let them know we were there. She then said they couldn't see us because we were past the strict 10 minute policy. My poor son is 5 years old and has had sudden hearing loss for the past 6 days. I understand having a late policy and needing to stick to it. How there was not consideration for the fact that we were NOT 10 minutes late and we were waiting to be checked in, in addition to the fact that life happens (getting stuck behind a bus) AND there was no care about the fact that we are talking about the sudden loss of hearing of a 5 year old child is beyond me. If the practice can not treat their patients with care and function black and white without consideration of barriers beyond control of their patients then I do not want to be cared for here. When we left my poor child said "Wait what are we doing? I can't hear. They were going to help me." ...I thought the same.

    ENT Associates - earnosethroat - Updated May 2026

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