I wish I could do two separate reviews. I give a 5 to the labs and the radiology people and would…read morelove to give a 0 to the ER. So the labs and the radiology check in processed and procedures are handled very well and very professionally. They generally run on time and observe privacy. The waiting areas are clean. Now let's talk about the ER. I came in by ambulance with an intestinal blockage. They put me SITTING UP in the waiting room (which has no security and smelled like cigarette smoke and marijuana). The sitting up position caused already terribly pain to become much worse. Finally, I was taken to the ER and given a comfortable clean room. The nurses were quite professional and kind (OK, the nurses get 5 stars), so I guess I would give the ER 1 star for that. It's diverticulitis and I know this because it's happened before but they run all of the tests needed to make sure. That's fine and good. Before that the doctor has them put morphine into my IV line even though I specifically asked for no opioid pain medication. So, ended up all woozy from that and then she gives me an antibiotic called Cipro (after the tests come back) without talking to me about any of the possible side effects or anything. She prescribed me more pain killers and more Cipro and send me home. My husband got all of the prescriptions and dropped the pain killers in the bin at Walmart. The Cipro gave me terrible hives and tinnitus. So, the diverticulitis is now cleared. The hives have cleared but I'm left hearing what sounds like peeps constantly. I should have been warned. I should have asked, but I should have been warned. I won't let my guard down again. One more thing. There are safer alternatives and medical guidelines now emphasize avoiding fluoroquinolones when safer alternatives exist. I guess the doctor didn't go to that class.

Place pulled me through many times. Food some real good some not great. Gotta be carefull if they…read moregive you a nurse practitioner. Most ok but 1 mis- diagnosed me with copd when i was having a bout of pancreatitis. Had to remove him from treating me or cathy after that. They are limited on some procedures so they transfer you to concord for them.

This place only cares about your insurance. Charged for services I never got. Office staff is…read morecompletely incompetent. Run away from this place

Hello. I'm Dr. Dave Ferruolo... I want to assure you that the content of Mark M. posting about me…read moreis false. I am not sure why a person would slander another persons name on a public forum such as this. I encourage everyone that reads this to check my reputation personally, Google my name, check with the licensing board... And you'll see for yourself that my reputation is impeccable and my counseling services to be excellent. If you are in need of counseling, I would be happy to help. I am no longer at HF, but please look me up at LifeWorks Counseling Associates, serving all of New Hampshire via Tele health. HealthFirst is a solid medical practice, serving the Belknap County area. If you need a medical provider, they are a great place to go.

I refuse to give names but I've lived in NH for 4 years and only been to this emergency room twice…read more Both times were awful not only were the doctors mean and not accommodating to my needs the police department were called because I wouldn't walk home after they told me I might have a concussion even threatened a trespassing charge and permanent not being allowed to go back there. I have a developmental disability and my visits could sometimes be near death. They also called me a psyche patient even though I went in for a medical emergency. I will probably be found in my apartment dead because I will never go back there again.