Surgeons are great it's the others who are not at all on top of things. Not helpful, rude, even if…read moreyou have records there for years you are so forgotten even if you have been within their company as a patient for 15+ years and your surgeon decides to move on to another facility. I can see why all the best are gone . If they had to deal with whom works there now on a regular basis . You are only about money and no loyalty what so ever for a patient. Find somewhere else to be seen as this place once was a very nice place but now mm.id run!

They were very nice going in but when I expressed my concern about walking especially down stairs…read morethey just about completely dismissed my concern telling me that it's normal. Weeks later walking down stairs thinking nothing of it cause I was told it's normal, I re injured myself. And I guess this wouldn't be all his fault, considering I was the clumsy one who fell... I still think he could've listened to me better and had given me the option to take physical therapy with my walking cause I would've taken it. Now however I'm back off my feet and can't walk :( would recommend this place to kids cause I've been when I was a kid and thought they did amazing. Now as an adult and going however I just felt they didn't care enough to take the time and help.

After my knee replacement in June I had the great fortune of choosing O&SMS for my physical…read moretherapy. I was matched to the amazing Charlie Brown who encouraged me, gave me positive feedback and challenged me to do just a little more every session, was ever-so-patient explaining why that spot continued to hurt and when I could expect it to feel better, and gave me advice for when I was on my own. I had exercises to do every visit and could feel my progress! Every member of the staff, from front office to exercise room, treated me like their best patient. Highly recommend!!

Great Dr but bad communications no direct contact. I am still waiting after a week to talk with the…read moreDr. They Called two days after I called at 7:30 am and said sorry I missed you.... no call back nothing...

After being passed on (June-September) by Cottage Hospital, Dartmouth Hitchcock, and two local…read morepediatrician offices - The Alpine Clinic was recommended. Out of desperation, I reached out to them. It turned out to be one of our best decisions. The Alpine Clinic returned our call within 24 hours, and scheduled a consult within 72 hours. Prior to the consultation, an x-ray was ordered same day and post consultation they said they may have to wait until Monday for an MRI. After 15 minutes, the nurse returned and said they could fit an MRI. Within one appointment, all three tasks were completed. Surgery was promptly scheduled. 12 year old, full ACL reconstruction and meniscus repair was completed by Dr. Kauffman. He called later in the evening, after his 12 hour shift and our family could not have been more grateful for that. What a kind gesture to check-in once the clock stopped. Wonderful staff, knowledgeable team - Overall extremely impressed with everyone's hard work to take care of my baby. There's a long road to recovery but I know they're supporting us every step of the way!

I know Dr. Kauffman to be an excellent surgeon and an ethical human being…read more He consistently demonstrates great care and thoroughness in treating his patients.

Very happy with my visit with Dr Eric Richard, he was kind, knowledgeable and explained things in a…read moreway that a normal person would understand. Everyone at the Dover office that I came into contact with was nice.

Dr. Thompson treated my ankle and broken leg. Professional, personal extremely knowledgeable…read more Nurses are just as amazing. Every appointment I had was on time with little to no wait with a smile. Highly recommend access sports!

These guys have put me back together so many times that they probably call me Humpty Dumpty when…read moreI'm not there. There was the rotator cuff, then the broken arm, and now I've torn a tendon in my knee. I show up with something broken and they either fix it or stand back and make sure it fixes itself. Whatever's best. I definitely recommend them if that's what you need.

This is how healthcare should work. The care I received from beginning to end was excellent,…read moreattentive, caring, personal, and effective. From my initial visit with my PCP (Dr. Currier) to the imaging department at the Concord Hospital, to the Concord Ortho doctors she referred me to (Dr. Brummett, the EMG doc, and my surgeon, Dr. Mollano), a very serious pinched nerve condition causing loss of strength and feeling in my right hand was tested, diagnosed, and treated quickly and effectively with surgery. Thank you to everyone for your caring, friendly service and treatment--the docs, the MAs, the reception staff, across all locations! Highly recommend.

Doctor Frost is really good. I first saw him in 2023 and was happy that he said that I was the…read moreperfect candidate for a total knee replacement but that he wouldn't do it because I was too young and because my bmi was too high. I was upset because even though he was quoting the medical journals that he got the information from I couldn't understand because I've had three back surgeries and a spinal cord stimulator and my weight wasn't an issue for any of those things. Fast forward three years and he told me the same thing about my weight. The thing that made this conversation different is that I'm currently on Wegovy losing three pounds a week so he said he'll see me in 10-12 weeks when I'm 250lbs or less!

Scott Underwood is a very kind, patient, creative physical therapist who listens well, shows great…read moreempathy, and knows how and when to turn the dial on the Care he provides to clients - from comforting to coaching to challenging. He got me back in action during a long and frustrating ACL recovery where PT at another clinic was not fitting my needs, emotionally or physically. I'm back to running and lifting and hardly ever think about my knee. but when I do, I'm armed with the knowledge of what to do to get things moving painlessly again! The location is great too but mostly the people, including Jenna at the front desk, and other PTs with whom I interacted -- Bruce and Brian especially! I really miss Scott as my PT and I was only bummed that he didn't drag out my recovery so I could keep coming back! :)

GSPT is THE place to go for all of your rehabilitation needs. Brian Verville has a superior,…read moreprofessional establishment that ALWAYS places you, the patient first and foremost. Physical Therapist Kelly, is simply amazing. She is caring and gentle, informative, and also willing and able to give you that extra "push" of tough love to keep you on track to improving your quality of life. Kelly and GSPT have literally made every aspect of my physical well-being, and in turn improved my mental and emotional balance. - Chip N. (Laconia, NH)

Great staff. Never feel rushed, accommodating. Barry…read moreexplained how surgery was done Highly recommend.

The most organized office around. I have never had to wait long to be called in here, no matter…read morewho the doctor. If X-rays are needed I am always taken right in before seeing the doctor. All the doctors have taken time with me and explain things well.

I was fitted for a thumb support that I could not wear even on the way home because it was so…read moreuncomfortable it cut off circulation. So I notified them right away. I didn't get to return it until later to which they said they could not refund my money for it nor pay for the postage and that I could come pick it up in Nashua. I live about an hour from Nashua and so after all that I had already done, I felt that that was it was inappropriate for them to not refund my money for for this ineffective device fitted by a person who didn't know what they were doing, and then they were argumentative with me about this about the request to be refunded for that portion of the bill it just didn't seem fair at all to me and I paid them in full, but to my regret it's a loss. I would never go here again.

I had a knee MRI procedure at NHOC. The procedure turned out better than expected. I was concerned…read moreabout the procedure being claustrophobic but it wasn't bad because my head was outside the unit. The procedure took 20 minutes. It was a series of short tests and not one long one. The technician did her best to accommodate my type music which is non-mainstream and 80's. Before having the MRI, I also addressed a lower back problem on the RIGHT side with NHOC.. That evening, in bed, I could not get comfortable because my lower back on the LEFT side was now hurting. Mostly in the area of the SI Joint. As of this review, a week later), my pain is still there. I'm not sure if the machine caused the problem or something the technician did. All I know is that I did not have this new back problem before the MRI.