I had never been to Littleton regional healthcare, and was excited that I could get an appointment…read morewith an orthopedic surgeon, Dr. Kaufman, so quickly. As soon as I got there, I realized why... And it was not a good thing. I had the MRI, ordered Binder my neurologist, done on Saturday morning. I asked the technician if he was sure Dr. Kaufman could access it on Tuesday. He assured me that he would have access to it, even if it had not arrived to his hospital by then. Upon arriving to my appointment, the following Tuesday, Dr. Kaufman immediately informed me that he had no way to access my MRI results. Luckily, I could access the MRI report in my patient portal. He looked at that and immediately dismissed me as a patient. He did not think for himself. He did not listen to me. He was dismissive and arrogant. After over a dozen surgeries, due to connective tissue disorder, he had the nerve to tell me that that diagnosis was incorrect... After meeting me for five minutes. I wasn't so concerned with his bedside manner. But, I at least expected him to make a single phone call to access my MRI films and read them personally, to give me HIS expert opinion... Not just regurgitate the technicians report... Which I had already read for myself! THE DEAL: Surgeons are not known for their wonderful bedside manner. But this doctor refused to even make a phone call to access my test results and interpret them himself!

I had my first appointment with Dr. Ippolito and his team…read moretoday, I was thoroughly impressed on how kind the front office was and the nurse who brought me back.

From the owner: Same-Day Appointments Available! Whether you were injured on the field or are suffering from…read morelong-term pain, we can treat any orthopaedic injury or condition at our Rochester, New Hampshire office. Services available at this location include: Physical Therapy Occupational Therapy Digital Imaging Including X-rays and Ultrasounds Balance Therapy

I had wrist surgery on a broken wrist. I love the place and the Drs but I am frustrated by their…read morelack of support. I called them on last Tuesday and they sent me to voicemail. I told them I thought I cracked my wrist or broke it again. It's a full week and I still haven't gotten a call back from them! Is it the front desk staff? Who answers the voicemail??

Thanks Dr. James for the help with my knee. To the overall team, thanks for squeezing me into your…read morealready busy schedule! Working with this group was entirely professional and pleasant. Well done.

After my surgeon stating I was 3 weeks behind on my recovery due to Saco Bay's lack of care, OA was…read morean amazing change. Very professional people and clinic. Seeing awesome progress after major reconstructive shoulder surgery. Kristin is awesome!

I've been a patient since Bob Murray opened the place. It's changed drastically since it became…read moreaffiliated with UVM. You cannot get in to see your doctor when you are sick. The front desk people are not friendly and if you need to see a doctor that day, they tell you to go to community health center or the emergency room! Are you kidding me? I had Lyme disease and needed to be seen ASAP. I love my Doctor, but I can't get in to see her! I wish she'd leave this place and open her own practice.

It's great not to have to go to Boston to be treated like a number. Terrible booking practices. Not…read morepatient centric. If you like to wait for hours for good care, this is your place!