The attention that you get from Visionworks is superb. They are very friendly, helpful and they're…read morevery welcoming even when you get your glasses, I come back to get my frames fixedbecauseIkeepfallingasleepon them. They have an excellent warranty. Jamie is wondering, however the team are all excellent. You can't go wrong with Visionworks in Concord New Hampshire.

***THIS PLACE IS AWESOME*** I accidentally showed up today…read more02/10 at 10am when my appointment was actually 03/10 at 10am. All the staff worked to pull strings to get me in right then and there. The DO I had was very nice and informative, listened to what I had to say and showed me some cool stuff (the base of my brain) as well. Then I met Jamie the Branch Manager. First of all she is a saint! The fact that she was patient as I tried on about 50 pairs of frames before we finally found the right ones (pair number 49). She made me feel like I was the only customer of the day, took in account my dislikes and likes (even I admit some are absolutely ridiculous) and found me the perfect pair. Then we got to the pricing. I already knew what my Co-Pay was with insurance ($60) but was not expecting how amazing the price for a year supply of contacts and a pair of glasses. After all the discounts I walked out only paying $610.78. I was expecting to pay at least a grand! Working with Jamie was like talking to an old friend! It was just a great experience and I will not go anywhere else! I 100% recommend for all your eye care needs!

made an appointment weeks in advance. Showed up on time and waited 45 minuets. After that time, I…read moreasked how much longer as I was on my lunch break. I was told it would be at least 15 mins more and then 45 after that. Never going back. What a waste.

I made an appointment as a new patient with Dr McManus after experiencing problems with my vision…read moreand a very poor experience with my previous provider. Dr McManus was able to get me in for an appointment within 48 hours. My appointment was late in the day but that did not keep him from completing a very thorough examination. Over the course of my first visit along with 3 additional appointments and fittings, he made several suggestions for the care of my eyes and adjustments to my current prescription. The most significant change was a large reduction in power. I've now been fitted with new properly fitting contact lenses and glasses with an accurate prescription. You may think that 3 or 4 visits sound excessive. However, my previous optician had me wearing lenses that were so inaccurate that it took several weeks for my eyes to settle down enough to be accurately assessed. I could not be happier with the care and service Dr McManus and his team provided. I am telling everyone I know about my fantastic experience. If you are looking for a professional, truly caring optometrist who is not just out to sell you the latest fad or process you through some assembly line, I would highly recommend that you make an appointment. It's refreshing to know that you can still find a great doctor with years of experience right around the corner.

Rude office staff, doctor can't be bothered to be here more than one day a week, won't take the…read morelargest vision insurance on the planet, despite the fact that he has himself listed in their doctors registry. Go somewhere else, you are better off finding an eye doctor that is not too busy being a greedy cunt to be bothered to serve patients.

What a wonderful business! Friendly, welcoming, efficient, and professional! First time needing…read moreglasses in 60+ years. The doctor was excellent in his work, and the assistant was efficient and friendly throughout the whole process! So glad we found this business and we will be doing all our future exams with Dr. Derek Guarino! Thank you! The MacDonalds

First, they do not know how to bill insurance. Have been fighting with them for months. The…read moreInsurance keeps calling them and they even ignore them. On top of that they told me I have a hole in my retina in which I do not after seeing another doctor. Not impressed DO NOT GO HERE

I have been to this facility for eye exams, cataract specialist and got eye glasses. Everyone from…read morethe front desk to the optometry place have always been very nice, efficient and very helpful and kind.

Drs Steve and Lori are the BEST! I followed them from North…read moreConway to Wolfeboro because they treat their patients like family! I have had Doctor Steve open the office on New Years day for me to treat a scratched cornea. And just recently developed a stye on Memorial Weekend. They returned my call on a holiday weekend immediately and sent in a prescription since I was stuck on an Island. He was even willing to come in again on his day off to see me! If you want an Eye Doctor who goes above and beyond for their patients and truly cares, Doctors Steve and Lori are the BEST!

Amazing wonderful place to go five stars very good care quality and excellent doctors. Much more…read morethan just eye exams they are very advanced in the treatment of eye diseases common in an aging population. Huge selection of eyeglasses and knowledgable, friendly opticians to fit you.

I have been using Capital Vision Center for years. Today I went in because my puppy decided to chew…read moreon the earpiece of the glasses. I knew it wasn't a warrantee replacement, but I hoped that maybe something could be done to make them wearable. I showed up without appointment, expecting to wait a while. It was less that 15 minutes before I left, with glasses I could wear again! I made an appointment for my next exam and left thrilled!

I made an appt here on the recommendation of a co-worker. I'm glad I did. The employees at the…read morefirst desk were super nice as was the girl who took me back for a couple of tests. I saw Dr Baylus, who was awesome. He was the most thorough eye dr who explained everything that was going on w/ my eyes & why your vision changes as you age. I highly recommend coming here for your eye exams.

They were able to make glasses for me for a particular focal length I wanted, no questions asked.read more

Very nice doctors and technicians. Updates and new equipment making the appointments very easy. The…read moreproblem is when you need glasses. I've had the same insurance for years and never had an issue until I let these people get involved. Now when I get a prescription it somehow doesn't line up with when I'm able to get new glasses. I ended up having to go months longer with an old prescription and just shrugged shoulders from the person in charge of ordering glasses. I had to switch doctors and wait an extra 6 months just to be able to get back on schedule with a different, not as good doctor- but at least I can see. Waited until I was no longer a patient to post.

I left Concord Eye Care a few years ago because the office is so hard to work with. I had to wait…read morean hour for appointments and it was near impossible to get through to the front desk. I returned recently because my insurance plan left me no other option in Concord. It's worse. While all my other medical providers have an online option to reschedule or communicate with the team, Concord Eye Care puts on you hold for sometimes more than 5 minutes. If you get lucky, the call does not get dropped. Checking in for an appointment is no better. The line is usually four or five people deep and moves so slowly because the front desk seems to have to print out multiple forms and re-ask a dozen questions each time you visit, even when its been a month between appointments. My doctor there - Dr. Gould - is fantastic but I'm not sure I can put up with the hassle of seeing her.

All my appointments have been rushed and incomplete. After cataract surgery, vision in one eye was…read morecompromised. I was treated for mites. 6 months later I still have the same vision problems.

WRFE are excellent. They went above and beyond with both myself and my husband when we had issues…read morewith new glasses. They are helpful, and professional and I cannot recommend them highly enough.

I went to Hanover Eye Care to get three pairs of glasses a year ago (2021) and they were wonderful…read more The reason I'm reviewing now is because I had problems with each pair that needed to be addressed (a large scratch in one pair, many scratches in another pair, and a loose screw in another). They took care of the screw and large scratch while I waited (about 5 minutes). The pair with many scratches was about a month beyond the 1-year scratch warranty, but the staff at Hanover Eye Care was able to get the warranty company to cover the repairs anyway. I got a text from Hanover Eye Care about a week later letting me know my new lenses were ready. Everyone there was fantastic, and I will always go to them when I need new glasses.

Will never go back. My wife need new glasses. She had reconstructive nose surgery in college,…read morebecause of a drunk driver accident. She explained. Chose frame. Was told if there where issues they would take care of or refund.when got glasses they where much heavier than expected. Tried to figure out, and could not went back and they refuses to honor. Waist of $1000+. She is using old ones still. Shame on them

These people are the best! I have had glasses since I was 2 yrs old. These guys are my favorite.read more