I've had several massages in the past, mostly from Chinese massage places. While these Asian massage parlors do get some of the job done, they lack one thing: listening to the client's needs (since they already have a routine in place), which is understandable due to the language barrier. But there is so much more satisfaction in knowing that your massage therapist understands your focus areas and intends to work on those above all other areas. My husband and I booked a 90-minute couples massage at Enrich Spa, and their quality of massage is the same as that of a high-end massage spa from luxury hotels or that from SeaHills Spa at the Cavalier Hotel in VB, if you've ever been there. Enrich Spa just earned themselves a longtime customer. Conni did an absolute incredible job in massaging my problem areas and I left the spa feeling rejuvenated and painless compared to when i walked in. I wish they would allow 2-hour massage services since that is usually what I opt for in all massage places I go to. 60 mins just doesn't do it for me. Their longest is 90-min sessions, which is adequate, but 120 mins would be 'chef's kiss'. If you need a REALLY GOOD deep tissue massage, book Conni. She specializes in deep tissue. I'll most definitely be scheduling for more in the future as my routine weekly treat for myself. read more

Wow!!! We had an amazing couples massage. It was so relaxing I fell asleep and both of us were disoriented due how relaxed we both were. We had to sit in our vehicle for a few minutes to straighten up. Definitely worth a visit for a top notch massage!! read more

I was desperately looking for a place to get in for a deep tissue massage on the same day because of an immediate injury. I saw in another review that Connie specializes in deep tissues massages. Thank God she had availability! This was only my 2nd time getting a message and she was so kind and patient with me. Connie explained the process and listened to everything I had going on and tailored the services to my needs. She talked me through the process and helped me feel more comfortable. I will definitely be going back as needed! I highly reccomend Connie and her services! read more

I just moved to the area and saw Enrich Spa nearby. I booked a 60-min massage and didn't have any expectations coming in. I am a critic when it comes to massages since by trade, I am a physical therapist. Except.... Lily took me by surprise. My body actually feels really relaxed, I recognized a lot of the techniques she used which I also use in PT and I feel like it's rare to find a massage therapist who does more than the bare minimum of shiatsu strokes across the back. (I didn't even tell her what I did for work so this was just her doing her normal thing!) it felt like she was combing through each muscle fiber and my body was so happy afterwards. I really can't wait to come back again and have my husband go too. She said all of the massage therapists went to the same school, so i think it's safe to say if you book with any of them you should receive the same quality! 5 stars! read more

Enrich Spa - Massage room - Day Spas Near Me - Norfolk, Virginia

A got an amazing massage from Aleksandra. Truly a gifted massage therapist. I was so impressed with her that I booked a facial with her as she is an esthetician. Now, I can attest to being a little annoyed at the upselling. But as long as the services are good, I can say no. And I did several times. I would much rather have a competent massage than a "friendly" practitioner. I will definitely be back and I'm so glad there is a full service spa in east beach! read more

Lucy at Enrich Spa does great color. The spa/salon offers skin care and aromatherapy massage. The staff are professional and friendly. I highly recommend their services. read more

Enrich Spa - Lucy at Enrich Spa does fantastic color. The spa/salon also offers skin care and aromatherapy massage. I highly recommend their services. - Day Spas Near Me - Norfolk, Virginia

I had just gotten off the boat and my friend and I wanted to go have a spa day so I went and got a pedicure. I had never been here before but the place was beautiful and clean so I had high hopes I'm not a picky person when it comes to How I have my nails done very simple just a gel pedicure but when I get a pedicure, I expect certain things. I don't know the lady that did my nails. I have her card but I can't remember off the top of my head. I can upload it when I find it. The nail polish is messy and the skin around my nails are irritated and burned to the touch. This was not a problem before I went. On top of that while I did have a lot of dead skin on the bottom of my feet, because like I said, I was on the boat for over a month despite taking a file to the bottom of my feet. It's almost like it did, nothing and the woman just gave up. I admit before I went in they were a little bit rough, but they were nothing of a horror story for a salon. There were no blisters or extremely long toenails or just neglect on my feet it was just a little calloused. I do not recommend getting a pedicure here. I paid $80 for service that was not up to par and I could've gotten the same thing somewhere else for less money and better quality. read more

Enrich Spa - Bad Pedicure - Day Spas Near Me - Norfolk, Virginia

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Amazing service and we felt super relaxed afterwards! Highly recommend to anyone looking to get a couple's massage.

My wife and I had a couples massage and it was very therapeutic and relaxing. The spa was very clean and the staff was very welcoming and friendly. I would absolutely return for other services. read more

It took me a day to process, but I'd like to share my story and caution anyone about Enrich Spa on Shore Dr. My family has planned a 7 day trip to Dominican Republic and I thought I'd treat myself to a leg/Brazilian wax (I'd been waxing for years prior to children) so I could swim all week without razor burn or worry. Lilya, who I understand to be the owner, was the one to wax me. It started wonderfully, but quickly went down hill. She stepped out multiple times without changing her gloves. She used the same stick to add wax throughout my session. She started a pedicure for a walk-in - during. My. Wax. She applied too much hard wax and pulled off large chunks at a time. I repeatedly told her the wax was too hot, but she never turned the temperature down - she said, "we're almost done with this part" (we weren't). I asked to leave hair at the top, and I could tell she ignored me based on the wax. I looked and was left with a half inch square. She left me in uncomfortable positions and left the room. She rushed through my leg wax and became more and more aggressive when I was pointing out the hair that was left. She kept asking when we were leaving and continued responding - "you'll have plenty of time to come see me if you see more hair." I will never be coming to see her again. She left MULTIPLE bruises from pulling the strips incorrectly and even commented on a smaller one saying "you bruise really easily, huh?" And continued. So now I'm left looking bruised and battered, strips and patches of hair left untouched, and ashamed to put on my bathing suit to enjoy my vacation with my children. I was assaulted and embarrassed. I hope no one goes to her so they won't have to feel this shame. read more

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Scheduled over $300 worth of services for my wife on Mother's Day. When I picked her up she was almost in tears, horrid manicure and pedicure where they tried to up sell her for more expensive services. She did enjoy her massage and facial (tried to up sell on facial as well). There was a mediocre attempt to correct her nails after she said something to them. Save your money and just do it yourself for the same quality. read more

My girlfriend and I had a Swedish couples massage here for Valentine's Day. I, at the last minute, reached out via their Facebook page to inquire if they had any appointments for Valentine's weekend and they quickly responded. I was able to speak to a human (thankfully bc everyone knows what it's like getting those frustrating running around response auto-responses) and they shared their specials and availability. And within an hour of back n forth responses I had an appointment! Now for the actual massage...My girlfriend and I had our massages done by Kia and another young lady whose name I didn't get the chance to get she was dark-haired and of fair complexion. And they did an amazing AMAZING job! They made sure we were comfortable and accommodating if we needed anything. They were magical and we left feeling rejuvenated and wondering why we hadn't done it sooner! I would definitely recommend and come back! read more

My wife and I went in for our very first couples massage ever and we had an excellent experience. Everything was clean, the atmosphere was nice, quiet, relaxing, with background white noise. The massage itself was 10/10, just the right amount of pressure, oil, and duration for the full body. Highly recommend. read more

Honestly a hidden gem. This Spa and Salon is literally the best in the East Beach Norfolk Area. Offers so many quality services and the staff are all so sweet and accommodating and knowledgeable about body, hair, skin and services. Good energy, you will not be disappointed visiting Enrich Spa. read more

Excellent massage. Lila did a fantastic job. Clean spaces. Comfortable. Welcoming. Highly recommend.

I had a massage with Ms. Linda, and as usual, she is the best! She is incredibly amazing in what she does, and plus she is very sweet!

G R E A T massage ! Plus the employees were extremely sweet and helpful.. can't wait to go back!

The massage was immaculate well performed and I smell amazing, i wish I could give them 10 stars the way I feel afterwards well relaxed and calmed and stretched read more

Absolutely amazing treatment and experience. Highly recommended. I had a facial, Hydra clean with RF LED light therapy. Planning on going back for more, looking forward to it! read more

My boyfriend and I love coming to Enrich Spa! The massage therapists always use the perfect amount of pressure. The atmosphere is clean and very relaxing. Would recommend to anyone in the area looking for a deep tissue massage or couples massage. read more

We came for a bachelorette trip and 6 of us got massages! It was absolutely amazing. Very clean establishment with welcoming and professional staff. They were so kind and opened early for us and even gave us recommendations of what to do in the area. read more

Staff was very friendly and pedicure was not too bad BUT I got a gel manicure and my nails were crooked, not rounded like i asked and uneven Cost a lot and not good read more

Took my friend here for a girls day to get a mani/pedi. The place looked nice and clean, however, the staff was not very welcoming. In fact, they were rude. My friends nails were filed down after she had already told the girl that she wanted to keep them long. It felt like it was a rushed service with no care at all. The finished product was subpar. To the point that I got my nails redone a few days afterwards...elsewhere. Don't waste your money nor time here. There are plenty of other places to go that will do a much better job! read more

I was VERY disappointed today 7/17/2023. Please make sure that if, you get a gift certificate, pay attention to the expiration date. My dear husband brought me a certificate for Christmas, and it has been a challenging year with death in our family. I pulled out the certificate and it expired last month 6/2023. Most certificates are good a year. The lady in this Spa went on with her foreign accent about the policy, how I need to READ (this comment made me HOT) and how they can't make exceptions.... First of all, you are not paying for cheap services at this SPA. I can't imagine that anyone would purposely NOT use their certificate just because they thought they could go whenever they wanted to......This is AMERICA, we always make exceptions. I do NOT recommend this SPA with type of customer service. I have been treated better elsewhere and would willingly pay more. read more

Never have I had someone so rude when I went to get my toes done. If my dry skin offends you maybe you shouldn't deal with peoples hands or feet. The entire time the person working on my nails was sighing because she had to do her job. I will NEVER return here! read more

My mom and I came in here for some much needed massages on our cross country road trip. Our deep tissue massages went well. I know for me it was what I was expecting. She was even patient with my ticklish spots (of which there are many!) However, after my mom's massage she was scheduled for a manicure. They have you fill out what services you want when you book your appointments, it said they do bookings only. They hadn't had any availability to get us both in for mania so I had went down the parking lot for mine just to have my mom call me to say that 15 mins after her scheduled mani time she was still waiting. The woman who I assume was supposed to help her was helping another woman. When get scheduled time came, the woman was just getting started on someone else. And there was no acknowledgement of her waiting or that she would be waiting for any given time. So my mom ended up forgoing the mani, to which they didn't seem to feel apologetic for at all. Thankfully she was able to join me at B & H nails to get the mani she would've waited for a while to get. So I'd say- definitely check this place out for a massage! But maybe go elsewhere for any other "spa" services! read more

I would give 0 stars if I could. We got to the place and they didn't want to let us in. We stood outside for 5 minutes until the hairdresser finally let us in. No one came to talk to us and we sat for 20 minutes for our appointment to even start. It was at 1:30. My boyfriend went to the bathroom and we waited even longer until we got tired of waiting so we left. After we got outside 3 people chased us out and asked my boyfriend why we were leaving and if he could empty out his pockets. They didn't ask me because I was white, but they asked him because he was black. They didn't start apologizing until they found out he was an officer. We will not be going back, and I will be telling everyone I know not to go. Nothing but racists with poor customer service. read more

My husband and I come to Norfolk annually for a couples retreat and always look for something to do before we check into our hotel. We live in Maryland and this year we decided to get massage with manicures/pedicures. Enrich spa has been one of the best massages and pedicures I have ever gotten. You can really tell they love want do and care about their customers. This may just be what we do every time we come into Norfolk. read more

This is an incredible spa for good value. Booking online is fast and easy. It is located in a strip near a dollar store so I didn't know what to expect since I'm not from the area, but the spa is large, clean, airy, and decorated with cool paintings. Lilyana does an amazing massage. She is very strong, but makes you feel comfortable. I'm definitely going back when I'm in the area again. 60 minute massage for 70 dollars. They add ten dollars if you choose aromatherapy scent for your massage. I wouldn't add that. read more

I had an absolutely wonderful experience! I just had a baby 3 weeks ago and was in much need of a massage from holding her a newborn and breastfeeding. I scheduled a 60 min Swedish massage and when I showed up they were running a special for a massage + express facial for only $5 more and were able to accommodate my request to switch to the special. The appointment did start 15 minuets late but it was well worth the wait. Liliya gave a perfectly pressured massage, finding and obliterating all the knots in my shoulders! Ive had a lot of massages before and this one was wonderful with stretching and cupping incorporated. Already booked my next appoint and would recommend this place to any friend. read more

I was a desperate woman. I had been sick and unable to keep my appointment with my regular stylist. In disaster mode I decided to try Enrich Salon which a few neighbors had said very positive things about. Lyubov was phenomenal!! She cut my hair EXACTLY as I requested. She was conscientious and professional. I have already been back to see her twice. I've also had a mani pedi with her which was a wonderful experience. She took her time and patience. I've been going to the Unwine Nail Salon for so long I had forgotten what it felt like for a nail tech to take their time, pay attention and pamper me! I will definitely schedule again. I just wish there were two chairs so I could do nails with a friend.... it's a girl thing. read more

Tried their facial! Wow. A wonderful and relaxing experience. Definitely will go back to try more of their services. Place was spotless and people were friendly and professional. A wonderful addition to the Ocean view area. read more

I went for my neck and back stiffness and walked out very happy. Lilyah's compassion and desire to help really shows. I was treated like a friend and not just another client. She was very transparent and real which I personally look for in a massage therapist. I really liked her style too - she works the tissue in a way which left me feeling amazing, but also felt relaxing while receiving it. Can't wait to visit her again! read more

Had an appointment with owner for a massage. Unbeknownst to me the woman giving the massage was not the person I had booked with and did not seem to have much experience. Found out later that the owner chose to massage a walk in regular instead of honoring my appointment. Very unprofessional. read more

Well - I was a client of the owner while she was working at Fuller School of Massage. She was so good that when she opened her own place (Enrich) I would go in at least once a month, usually more as she really works magic on a particular sore area of my back where'd I'd had a spinal fusion. It's a good 35 minute drive but it was worth going there. I wrote her a glowing review. Well, then she started substituting different therapists when she knew that the ONLY reason I was going there was for HER service. I'd call and ask if she could see me, she'd say yes, I'd get there and surprise! she's booked (or is going to be booked) with someone else. Liliya was a 10 ranking in ability, these others were closer to a 5 and none could treat my pain effectively. So I can't go back, she's lost me as a customer based on what I feel was a serious lack of integrity and misleading practices, as there was NO misunderstanding that I was her client based on her unique ability. After the third time this happened, I just said enough is enough, as every time she made a substitution on me I'm in an awkward 3 way conversation where they are trying to convince me to use the sub. Sorry, this is just bad business. It was great while it lasted. I'm still looking for a replacement. read more