The environment was welcoming and awesome customer service. Very cozy, already set up the…read moreappointment for next month Thank youuu

Everything went well! It was my first ever wax and Crystal made me feel incredibly comfortable. She…read morewalked me through everything that was going to happen and we talked and laughed about everything!

I highly recommend this location. The staff is awesome! I love Avianca. She's very informative in…read moreeverything that she is going to do so that there are no surprises. She makes an uncomfortable situation, comfortable. When greeted by the receptionist, they make me feel like I've been going there for years. Try it out, you won't regret it.

I had my first ever sugar-experience today at the Haygood location. After reading reviews on yelp,…read moreI wanted to give Braziliant a try... and I'm so happy that I did! Veronica made me feel comfortable throughout my entire appointment . She was also very knowledgeable about the science behind the hair removal she was doing. The studio space was inviting, calm, and very clean. I also felt that the prices were very reasonable. I will be returning!

Hayley is amazing! I only let her touch my brows. She's excellent at making sure I don't look crazy…read moreand keeps track of my tint formulation so I don't have to. Always fun to talk to during sessions. She even remembers my job and kids; talk about personal experience. Highly recommend.

Clean and comfortable rooms. Knowledgeable and friendly staff. Easy to get an appointment.read more

Let me begin with saying my experience from start to finish was PHENOMENAL!…read more I'm 9 months pregnant and ready to pop any day now and desperately needed maintenance. When I called, I spoke with Bri (I think her name is) and she was so kind and efficient with getting me scheduled same day. This was my first Brazilian and it was made so comfortable and seamless. The team was so accommodating with me and my 1.5 year old (granted little man is super chill to begin with). I worked with Shelby who made me feel so comfortable and at ease with the whole process. She made herself available to answer any questions and was very mindful of me being comfortable. Super personable and professional. Cannot recommend this business or the team I worked with today enough. I live in Suffolk and will continue to drive to their location for the wonderful experience and value. Shelby you are amazing and congrats on your new little one!!!!!!!

I had an appointment here yesterday for a Brazilian. The place itself is super cute and clean. I…read moresaw Shelby, she was amazing! I felt super comfortable with her the entire time. She was very friendly and easy to talk to. I have only ever gotten a Brazilian one other time at another waxing place and I was really unhappy with the results plus the pain. I'm very happy with my results & it honestly didn't hurt that bad! I'll be coming back to Shelby!

I got waxed by Emily and she was simply amazing. The most important thing when it comes to waxing…read moreis making the person feel comfortable and she did exactly that. Very upbeat personality. She truly wants to connect with people. I just moved here from my home state so having this great of an experience has me already booking my next appointment. Highly recommend!! BEAUTIFUL salon too!

Michelle is the incredible one-woman show in this adorable salon inside Phenix Salon Suites at…read moreLandstown Commons. She is incredibly welcoming and friendly. I felt at ease from the moment I stepped through the door. This wasn't my first rodeo with waxing, but I imagine it would be a comfortable experience for a first-timer since she explains everything step-by-step. She's also a great conversationalist, which we all know is necessary for taking your mind off the current experience. It's not painless, it's waxing.. in sensitive areas.. but it's less painful than some I've had in the past. I highly recommend her!

Service was amazing my brow lady was so knowledgeable and sweet. I got the brow lamination which I…read morehighly recommend. Not sure if I would get the tint again but I highly recommend the lamination. Vibe is super cute and everything is clean! These girls are so nice and I like the small shopping center it is located in. I will be back!

I've seen Emily a few times over the past couple of years and, most recently, came for a brow…read morelamination and lash lift & tint with Amanda. This was my first visit in their new location. I'll be honest - I made more than 1 u-turn getting to the new spot, which is only directly accessible going northbound on Independence. If you're traveling south, you have to make u-turn. And if you miss it going north, you may have to make several. Now that I know where it is, I won't miss it again! Look for the red State Farm sign at the entrance to the professional center before turning in. I do really like this new spot which is solely for EA Esthetics. The entrance is lovely and welcoming, with beautifully-displayed retail merchandise to browse while you wait for your esthetician. It seems like an overwhelming selection of serums, lotions, washes, etc. but you will get an expert-recommendation after a consult with Emily or the other staff. On this visit, I was taken back for my treatment right at my appointment time. Amanda was kind enough to make sure I was comfortable before beginning - I was in for a long haul (2+ hours!). About halfway through treatment, I got chilly and she had a cozy blanket ready for me. She explained each step of the process so I knew what to expect and I was so happy with the results. I was a little scared at how dark my brows were initially, but as promised, they lightened to a perfect tint within a couple of days. Their website is so easy to use for booking and gives a detailed description of service and prices. For both my brows and lashes, it cost over $200, but this definitely seems to be competitive with other VB spas. I was incredibly happy with my results and will return for touch-ups, as recommended, in a few weeks. I have had a great experience each time I have been in and highly recommend Emily and Amanda for any skincare need!

Overall Great experience! Don't let the little room or odd location fool you. Everything came out…read moresmooth and flawless for my waxing session. Kalisha was welcoming, warm broke everything down if I had questions. Made me overall comfortable during the whole process. Definitely coming here again!

I have had waxes at multiple different places, but this is the only place I will go to now. I drive…read morehalf an hour to come here despite there being several wax places closer to my house, because this one is worth it! Kalisha makes everything super comfortable, as painless as possible, and pays great attention to detail making sure to take care of ingrown hairs etc. Appointments are easy to book and make changes to on square up, with fast confirmation. The studio is clean and comfortable. 10/10 wax experience!

I've come to love this location! It's less busier than the…read moreother location & offers the same level of service! They make scheduling or rescheduling super easy. I love that they are located near all my other favorite stores.

I started using this location and company in October of 2025. The prices are reasonable and clearly…read moremarked. The customer service and employees go above and beyond; they are sweet, professional, timely, and take pride in their work stations. I am always greeted when I walk in which is really nice and welcoming. The location is always clean and I can almost always find an appointment time that works around my schedule. If I want to make changes or add a service, I never feel rushed or as if I am burdening them. I highly recommend this location to everyone from teenagers to older women. I know they will also provide services for men.

Booked an appointment for my wife and they did not perform services that I selected. Wife was still…read morehappy and said the salon was nice and the work was good. -1 star for not paying attention to appointment details.

I've waited to review because I wanted to come here a few times before doing so. Consistency is…read morekey! I've been here 4 different times now, and have seen a different person each time. Every time I come, I am greeted warmly. They always do a great job, are meticulous and make sure you are satisfied with your mani or pedi. It's bright and open inside, and it's a quiet space with light music so you can truly relax. It always looks clean and you can tell they value their business and clients. They always offer a small selection of drinks as well. Which is such a nice touch. I highly recommend!

Update: I've been coming here since 2015, and although I've gone to a couple other wax businesses,…read morethis one is my home favorite (with one other waxer I see at a different business). The feeling here is such high class and really feels like a nice & serene spa. I love shopping in the front/reception area (their cards are hilarious!) and waiting in the waiting room is so luxurious. The chairs are so cozy and the beautiful decor is always fun! I've seen a couple waxers who no longer work here (due to moving or raising a baby- hope you two girls are doing great, if you ever see this!), and I now see Starla. She's so efficient & does a beautiful Brazilian to the forestry that I grow. She has such great conversation and I thoroughly enjoy seeing her every so often! I also get my upper legs waxed every so often, and she does a great job on those, too! A total comfort to be on her waxing table (I mean, the wax sometimes hurts, since I'm not consistent, but I never shave, so you know that helps). If you're looking for a place to feel comfortable & handle the fuzz/forest, look no further than this fine woman-owned & operated small/local business.

Waxing can be such a nerve-wracking process but Smooth removes the roadblocks that might make you…read morenervous if you are a first-time waxer. I appreciate the ease of online booking and the confirmation texts. Walking into the space there is a sense of calm, almost like a spa experience. I love all the fun products they have in the lobby. It is a great space to stop for unique gifts. After checking in, you go to the waiting area in the back that is so beautifully decorated with comfortable chairs. I only wish they would fully close the curtain that covers the window to the arcade outside of the business. Sometimes it feels awkward making eye contact with people walking past. Starla is my go-to esthetician. She is professional and personable. She always makes me feel at ease and is so easy to talk to. I'm anxious for the pandemic to be over so more of the waxing services like chin and face can return but other than that I have a genuinely positive experience every time I go to Smooth. I wouldn't want to go anywhere else because of the experiences I've had here.