My hair magician, Makaela, has left the salon for a new adventure in another state. I am…read moreheartbroken to lose her, but happy for her all the same. The salon is still fabulous, overall, and I highly recommend them. I am looking forward to getting more familiar with my new stylist, Shannon, and seeing how she handles my hair over time. I'm optimistic.

I didn't leave an immediate review after my haircut because I wanted to take time and reflect…read morerather than write out of emotion. My hair has since grown back, and with clarity, I feel comfortable sharing my experience. I booked a haircut online for a listed price of $70. During booking, I shared a reference photo and explained in detail that my hair is very long and thick, and that I needed a stylist who would be patient and not rush the service. When I arrived, I re-showed the reference photo and reiterated what I wanted. Once I was in the chair, the stylist explained that she only has one hour per client. Despite this, the appointment felt rushed and disorganized. I know this because my service ran into her next client's scheduled time. That client waited for a period of time and ultimately canceled with her and worked with another stylist in the salon. While the stylist stated she only had one hour per client, my appointment ran well beyond that. My scheduled appointment time was 12:30 PM. I received a text at 11:43 AM asking if I wanted to come in early, and my receipt was sent to me at 2:13 PM. Even accounting for arriving early, this places my appointment at over two hours from start to finish--far longer than the one-hour window that was repeatedly referenced. I specifically asked for layered hair with shorter layers to help with the weight. Instead, I was given long layers, and my hair was thinned out without my consent ( as you can see the bottom portion of my hair is noticeably thin, compared to the top) . I didn't say anything at the time because the thinning had already been done and couldn't realistically be fixed. While my hair is healthy and grows back, the haircut I received was not the haircut I asked for. It wasn't "messed up," but it also wasn't what I requested. At checkout, the stylist leaned over and whispered to the receptionist, after which an additional $25 charge for thick/long hair was added. This charge was not discussed with me directly, despite my hair length and thickness being clearly disclosed before booking. After leaving a Google review outlining these concerns, the owner publicly accused me of never being a client and stated she stood by her stylist, without acknowledging the issues raised. Later that same night, I was contacted directly via text around 10:30 PM asking to "chat." That message was unsolicited and crossed a professional boundary, especially after publicly dismissing my experience. The outreach did not include an apology and felt more focused on protecting the business's image than addressing client concerns. I was polite throughout this entire process and even tipped my stylist. There was no malice on my end--just honest feedback. While my hair did grow back, not everyone is in that position, and an experience like this could be very upsetting for someone struggling with self-image. Ultimately, the lack of communication, consent, and professionalism--both during the service and afterward--is why I would not return and why I'm sharing this experience here for other women

Terrible experience.....and it wasn't the haircut. We didn't even get that far. Wasted a few hours…read moreof this beautiful day. Rude and discrespectful stylist....Kr--ly.

I was in the area & decided to give this salon a try since my go to was booked for the day. I…read morecalled ahead and they were able to get me in for shampoo & blow dry. I appreciated the vibe and calmness of the salon. The receptionist was welcoming and pleasant. I was offered a drink while I waited. The shampoo experience was lacking. The water was freezing cold & the young lady who washed my hair kept getting water all over me. It's not the end of the world & I understood she was freshly graduated. I wish that she would've done a better job massaging my scalp. I also wasn't a fan of her adding conditioner to my roots as my hair is naturally oily. Again, not a big deal. As for the blow dry & light style, she did well & I was happy with how it turned out. I did book another appointment but not to with the same lady. I think she just needs more experience. Overall, I would recommend this salon. The other staff I saw were super friendly and really listened to their clients wants.

Friendly and talented! A relaxed atmosphere. I have been a customer for two decades and have never…read morebeen disappointed. Friends I referred live it too and have become repeat customers also.

I called them so many times to try to get an appointment but always got the answering machine and…read morealso for 3 days I messaged them 6 times online never got a response and I really wanted to go to them my best friend used to work for them but they never responded I wanted highlights with foil and acrylic nails fill in

Sunkiss has an amazing crew here! Janel and Jeri did a wonderful job providing our wedding party…read morewith up-dos in an awesome environment. We brought our own drinks and breakfast while we had the salon to ourselves. Bride was ecstatic! Reasonable prices, and also had a cosmetologist available. Mother has had hair routinely cut, colored, and highlighted here-- she would not recommend anywhere else. Thank you ladies for helping us have the perfect day!

Breanna is amazing!! I have a hard time getting my hair just the right shade of brown without it…read morebeing red and she knew exactly what to do! Great service and left the salon feeing great. Book breanna for all hair, waxing, and nails you won't be disappointed!

Wow!!! We had an amazing couples massage. It was so relaxing I fell asleep and both of us were…read moredisoriented due how relaxed we both were. We had to sit in our vehicle for a few minutes to straighten up. Definitely worth a visit for a top notch massage!!

I was desperately looking for a place to get in for a deep tissue massage on the same day because…read moreof an immediate injury. I saw in another review that Connie specializes in deep tissues massages. Thank God she had availability! This was only my 2nd time getting a message and she was so kind and patient with me. Connie explained the process and listened to everything I had going on and tailored the services to my needs. She talked me through the process and helped me feel more comfortable. I will definitely be going back as needed! I highly reccomend Connie and her services!

On December 2, 2025, I had an extremely disappointing experience with Jazz. I went in for a simple…read moretrim to blend the BACK of my hair only. I made it very clear that the front length just below my jawline was exactly where I wanted it and was not to be touched. I also told Jazz that I've been cutting my own hair for 28 years and only visit a salon occasionally for minimal cleanup. I showed her pictures of the exact LOB shape I wanted to keep, and she said she understood. Unfortunately, she ignored everything I said. Even though I explained that my curly hair is often easier to cut dry, she insisted on shampooing and cutting it wet. She then turned my chair away from the mirror, and when I asked to watch, she told me she had to keep me faced away "because of the way she uses her arm" to cut hair--something no professional should require. Instead of lightly shaping the back, she gave me an entirely different haircut. My LOB is gone. The front is now shorter than the back--the exact opposite of what I asked for--and there are notches cut into the sides that resemble a mullet. My hair looked better walking in than it did walking out. As I was leaving, I noticed her next client was an elderly woman. It made me realize that Jazz may be used to clients who simply accept whatever the stylist decides is "best" for them, rather than someone who gives clear direction. That feeling was reinforced when she handed me a card and told me to "come back in May," despite my telling her I rarely come in and only wanted a minor trim. I'm now stuck with a cut I hate and am embarrassed by. I will never return. This felt like a complete disregard for everything I communicated and a breach of trust from start to finish.

Everyone is always so pleasant and accommodating. They are very very good at washing your hair!…read more Excellent customer service.

Awesome place if you are looking for a hairstylist that listens! Loved the "do you see what I see…read moregame", and loved Wendi's ability to turn my hair vision into a reality! Very clean salon, friendly staff, very reasonably priced, and great coffee! Please know that Hairline only accepts cash or checks. This was the second time that I had been in business that did not accept debit or credit cards in order to reduce banking costs this week. Love it!

WARNING! STAY AWAY FROM THE OLD LADY THAT RUNS THIS PLACE!! I went in for a trim. My hair was…read morepassed my shoulders. We discussed taking maybe a inch off. We even measured the take off length by our fingers. We both agreed. She grabbed a handful of hair on the right side of my face & chopped it off ABOVE my earlobe! I stopped her right then but the damage was already done. I asked her why she did that & she said that wasn't too much & it would look beautiful when she finished. I said no! Just go ahead & make the back even. I told her to not touch the top that I would have to find someone that could try to blend or feather the rest of my hair. I was totally shocked by what she did. She said I didn't have to pay & she was glad that I was nice to her. I did get someone to help me & she did the best she could. I now need a wig. I wish I could report her.

Krystal was wonderful helping my daughter get her dream hair. She was very professional and kind…read more Definitely recommend requesting her for your next appointment!

I've been going to Storm for a few months now. She's amazing - she's great at her job and gives you…read moreexactly what you're looking for, and she's also super personable! Although I don't go to the other girls, their clients seem to be super happy and all of the girls there are so nice! The environment is so nice and friendly and i recommend to everyone.. I hadn't gotten my hair cut in YEARSS before I came to Storm and she made me wish I'd gotten my hair professionally cut/colored for forever! All of the stylists here are so sweet and welcoming -I just can't comment much on them because I've been going to Storm and will continue to! Love this establishment!

Been looking for a barbershop in the Norfolk area and noticed this shop close to my job. It was…read moreeasy to set up an appointment via the website https://www.lockerroomva.com. Ended up getting a basic cut ($35) by Drew, which the basic cut comes with a razor blade finish and a hot towel. Drew was very chill and respected my choice to just vibe. For someone who's been doing this before he was 20, it definitely shows in his work! The entire shop was a vibe and it's the perfect spot for anyone or any background or gender. First time going and I'm pretty sure it won't be my last! The prices are SLIGHTLY higher than most barbershops. About a $10.00 difference from most cuts. But the professionalism and quality of your haircut is definitely worth it. Cool spot that is associated with the Locker Room Vintage shop (besides dominoes pizza), which I had the chance to visit as well. If you're a collector or just like vintage pieces of clothing, this is definitely the place for you. Also, check out their cool Scooby Doo inspired van ‼ The vibes are here for sure! I'll update with some more photos soon*

Not happy with the cut. Felt rushed and was poorly done. Will not be returning…read more seems like it would be a good place for a fade but not for anything that requires more than an electric razor.