David and his brother Bill are very nice people, and they have many years of combined experience in the painting industry. The reason for the single star, however, is because when we recently hired them to paint the interior of our home, they did a terrible job at preparing the house for the use of an airless sprayer and rollers. Every mirror, every sink, every countertop, some light switches, most light fixtures, and most door handles are now textured with overspray, or specked with roller fling. I was very careful to inspect the house before they painted, and there was no overspray; now, it's everywhere. Very difficult to clean off, and it shouldn't be the homeowners responsibility... It should be the responsibility of the painting crew.
There are many drips of the wall color on the baseboards, and there are several roller marks on the baseboards as well. They neglected to cut-in around a handful of can lights as well as HVAC returns and bathroom fans, and the contrast is very noticeable. I asked them 3 times to patch holes in the ceiling before they painted... They got half of the holes but left the others. I asked them to prime a garage with B.I.N. Shellac-Based Primer before they painted because the former homeowner smoked there. David said it didn't need it. The smoke odor seeped right through the paint an hour after he painted it. He then told me he couldn't be responsible for the smell not going away... Which, seems fair, but not when I asked for it to be painted with primer in the first place. Three family members and myself had to paint the garage with the primer after the fact and now the smell is gone.
After speaking with David once the job was complete, he admitted to me they were rushing through the job. Very unprofessional. If you're willing to admit to the person who hired you that you rushed through the job they hired you to do, then you should reconsider your work ethic. David and Bill would start around 8 am, and be done by noon to 2 pm everyday, and they finished our 2400 square foot home plus a three car garage in three of these short days. David originally told me it would take 7 to 8 days, a far cry from their actual date of completion. The job was done too fast, and attention to detail was neglected. I'm not sure where all these 5-star reviews are coming from considering my experience was so negative. I would urge anyone considering whole-house painters to research many other painters before choosing Enquist painting. I wish my experience was different, but unfortunately it wasn't.
David and Bill, this is not personal, but with everything above considered, I think you yourselves must admit that the job was done with little regard to detail and a quality product. read more