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Enid Dental Care

5.0 (1 review)
Closed • 8:00 am - 5:00 pm

Services - Enid Dental Care

Cavity treatment

Dental exams

Teeth cleaning

1 More Service

Tooth filling replacement or repair

Enid Dental Care Dentists Photos

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Recommended Reviews - Enid Dental Care

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4 years ago

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People searched for General Dentistry 110 times last month within 15 miles of this business.

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Carrie L Chastain

Carrie L Chastain

1.0(1 review)
2.5 mi

While looking for insurance online, I read often times when paying cash, you can get a discount. I…read morecalled Dr. Chastains office and explained my mother was seen and needed dental work and would they offer a discount when paying cash up front. I was told they do, and they offer a 20% discount. When my mom arrived she was told that was not true, and they only offer it on cleanings. The lady said we spoke to a hygienist and that they didnt know. They refused to honor it saying that's too much and they don't do that for anyone. I explained that we could have gotten insurance and post poned the appointment if necessary, and the lady questioned everything I said like I was lying (I've had insurance for years, so I have plenty of knowledge on how insurance works). She then proceeded to call my mom rude, and a liar. Saying my mom said she received a discount at Dr. Devaughns office, and that wasn't true. It is true, my mom paid $12,000 and received a discount, and my sister receives discounts when paying at the same office my mother was referring to. I have years in customer service, including being a supervisor for a major airline, and I was appalled at the customer service my mother and I received, specifically from Paula!! We will go elsewhere. It's not that my mom can't pay, it's that when you tell someone something, and you acknowledge it is your mistake you should honor it what you said. Also, the name calling was unprofessional and uncalled for. I was going to post the same review on their fb page, but was blocked after 1 minute of me posting this. All I have said was true, and not one time did I call anyone names. I guess it's smart of them to only allow good reviews so people don't see the bad!

From the owner: Specializing in: - Dentistsread more

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Carrie L Chastain
Carrie L Chastain
Carrie L Chastain

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Great Plains Family Dentistry of Enid

Great Plains Family Dentistry of Enid

1.4(9 reviews)
2.6 mi

GREAT PLAINS FAMILY DENTISTRY OF ENID 4301 WEST OWEN K…read more GARRIOT ROAD ENID, OK 73703 Dear Dental Office Manager's AND Dental Office Team, I hope this message finds you well. I am writing to express my concerns regarding my recent experience at your dental office. Unfortunately, I felt compelled to address these THREE significant issues that have left me quite dissatisfied. Firstly, during my visit, I experienced what I believe to be disrespectful treatment from your staff. I felt that my concerns were dismissed, and I was not treated with the level of professionalism I expected. Once the older blonde lady came to get me from lobby, she replied that my appointment had already started and that she would do what she could in the remaining time. This type of interaction is disheartening, especially in a healthcare setting where patients should feel safe and valued. Secondly, I noticed discrepancies in my billing that resulted in what I believe to be overcharging for the services rendered. I was charged for a procedure that was quoted at a lower price during my initial consultation. I would appreciate a thorough review of my bill to clarify these charges and ensure that I am billed accurately. Thirdly, I feel the office staff were so "busy" they had no time for my questions or even to consider helping with the issue I was having with the initial paperwork. I felt that the staff worked there for the money, instead of working there to provide service to their customers/patients. I did not feel welcomed at all. I had a gut feeling as I was walking to the back after my name was called to ACTUALLY TURN AROUND AND LEAVE!!! I SHOULD HAVE LISTENED TO MY GUT FEELING AND LEFT!!! THIS PLACE IS OVER-PRICED AND I FEEL THEY ACCEPT ALL THESE PATIENTS SO THAT THEY CAN PAY THEIR BUILDING OFF OR PAY FOR THE RUDE STAFF. I do not tell anyone in the healthcare field that I am also a healthcare provider; therefore, they think I do not know what they are talking about when they do speak to me. All the misinformation they gave to me I believe perhaps they should go back to school or actually go find a job they have no interaction with human-beings. Some people just do not belong in the customer service business. This place and their staff are great examples of who should not be in this business. I believe that constructive feedback can lead to positive changes within your practice. Although, if they are just working for the money, then they will never learn how to treat people (which is usually a learned skill as a child). I hope my concerns will be taken seriously and addressed promptly. Thank you for your attention to this important issue. Sincerely, ANOTHER UNSATISFIED CUSTOMER! IF YOU VALUE QUALITY CARE, DO NOT GO TO THIS PLACE. YOU WILL LEAVE UPSET AND WILL FEEL DEGRADED BY THEM. I WISH I COULD GIVE THEM A NEGATIVE FIVE, INSTEAD OF THE ONE. PRAYING FOR THIS OFFICE AND THEIR STAFF!!!

Update to original review: While we still enjoyed the staff…read morevery much, we did leave the care of GPFD after my daughter receiving quite less than stellar care and a few pieces of advice that we seriously questioned. We sought a second opinion and are much, much happier at our new dentist.

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Great Plains Family Dentistry of Enid

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Enid Dental Care - generaldentistry - Updated May 2026

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