While looking for insurance online, I read often times when paying cash, you can get a discount. I…read morecalled Dr. Chastains office and explained my mother was seen and needed dental work and would they offer a discount when paying cash up front. I was told they do, and they offer a 20% discount. When my mom arrived she was told that was not true, and they only offer it on cleanings. The lady said we spoke to a hygienist and that they didnt know. They refused to honor it saying that's too much and they don't do that for anyone. I explained that we could have gotten insurance and post poned the appointment if necessary, and the lady questioned everything I said like I was lying (I've had insurance for years, so I have plenty of knowledge on how insurance works). She then proceeded to call my mom rude, and a liar. Saying my mom said she received a discount at Dr. Devaughns office, and that wasn't true. It is true, my mom paid $12,000 and received a discount, and my sister receives discounts when paying at the same office my mother was referring to. I have years in customer service, including being a supervisor for a major airline, and I was appalled at the customer service my mother and I received, specifically from Paula!! We will go elsewhere. It's not that my mom can't pay, it's that when you tell someone something, and you acknowledge it is your mistake you should honor it what you said. Also, the name calling was unprofessional and uncalled for. I was going to post the same review on their fb page, but was blocked after 1 minute of me posting this. All I have said was true, and not one time did I call anyone names. I guess it's smart of them to only allow good reviews so people don't see the bad!

From the owner: Specializing in: - Dentistsread more

Nice place friendly staff. It's a dentist office so it's not all smiles and good times but they do…read morewhat they can to make you comfortable. Location is slightly hidden

On my first visit, he seemed fairly cordial, staff was very nice. On the next visit, he wouldn't…read moreeven acknowledge me, like I was invisible. He talked over me while working on me about who knows what to the assistant, but it wasn't about me or my procedure. On my last appointment, as he walked through my little area to another patient next to my little area, he ignored me totally and as he went by I said "hi" and was again ignored. He was so rude and I felt he was very condescending towards me. The staff again were very nice. They said they would call me for the next appointment. I waited and waited and never was called. I finally called them and the woman I spoke to was very short and rude and all she would say is "you need to call your regular dentist" (who referred me) over and over and over. What a terrible way to treat a patient whom he said was "a model patient" because I just try to do what they ask and not move. Such a bad experience.

I love Dr. Moore. He is absolutely great, takes great care to make sure I am comfortable. I have…read morehad extensive work done and am always amazed at how good he is at what he does. He explains, gives options and let's me decide which course of action to take. Wonderful dentist and also a humanitarian with his mission trips.

Exceptionally friendly and professional staff; with very nice facilities. The D.D.S. was nice,…read morefriendly and easy to talk to. Everything they did was top quality work; but you will pay too shell prices for it. More expensive than most of the other places I quoted around town, and they are booked quite a ways out.

One of the best dentists I have ever met. Very thorough and will answer any kind of questions…read more Gentle and makes going to the dentist actually fun and not nerve wrecking. His staff is also amazing! There isn't a better place to go then Grieshober Dental.

Took wife to get an extraction for an abscess tooth and they wouldn't pull it or deal with the…read moreproblem. Couldn't save the tooth so he wanted to do a root canal on half a tooth that's cracked. In the end paid nearly 200 dollars for this terrible dentist to do nothing. Referred her somewhere else...total scam artist.be Leary of this place they might just mess up your teeth. They were completely unprofessional.

Always professional and efficient every time I have been in here. Dr. Grothe is very competent and…read morewill do the very best job for the lowest price around. By far my favorite dentist!!

I just had four wisdom teeth pulled, and Dr. Bowman was so kind and patient. I told the staff that…read moreI have a lot of anxiety and that I get panicked when people have their hands in my face. From that point forward, everyone I came in contact with was super respectful of my issue, and took the time to make sure I was comfortable. I also felt the price was shockingly reasonable considering the four extractions and anesthesia. If I ever need any kind of facial surgery again, I am definitely going back to the Facial Surgery Center.

Kept brushing me off after he wired my jaw shut with my tongue between my teeth. Said it would work…read moreitself out. After two days, I went to Norman, OK to get fixed.

There all bitches Had a appt at 9:15 say in the waiting…read moreroom for over an hour while multiple people (who arrived after me) were taken back and then when 10 o clock came around and the receptionist ladies in a very rude way told me I could leave if I couldn't waiting. Fucking bitches, I was literally there to have a problem they made fixed

From the owner: The Dental Arts Group provides Enid, Oklahoma with quality dental care. With over 100 years of…read morecombined dental experience under one roof we help keep your familys smiles bright and healthy. We are providers for several insurance groups including Blue Cross/ Blue Shield, Metlife, and many more. See all of our accepted insurance providers.

Had a cracked tooth. Went to a different dentist and was basically told they didn't think they…read morecould help me and to get a second opinion. So I did! Called Eileen and told her I was in the parking lot, she told me to come on in. She went back to Dr. Demille and he agreed to at least take a look. He did and proceeded to give me options to get rid of the tooth ache. We decided to do a crown. He had an opening and he did it right then and there. He and his team even stayed after 5:30 to get it done! They did an A++ job. The man stayed LATE, did not rush and made sure the temp was perfectly seated. He even personally called me the next day to check on me. People, that's SERVICE in the finest! Great job Dr. Demille and team.

My husband got an infected tooth pulled without first being put on antibiotics. The infection went…read moreinto his sinus cavity. He has been on 2 different antibiotics, 2 rounds of steroids, a trip to Urgent care for more antibiotics... 2 ENT's and a cat scan. He now needs surgery to get tooth or bone floating around in his sinus cavity. I highly recommend not going to this place.

I love the atmosphere Dr. Andrews is amazing!!! Everyone is so kind and friendly,I will be back on…read more12/1/17 for root canal thank you so much.

I paid my full dental off and they are still sending my bills when I still have issues going on and…read morecan not get ahold of anyone to get any help . what do I do ? The first dentist was horrible the second was amazing just very quick and I still have a lot of issues after paying thousands.

GREAT PLAINS FAMILY DENTISTRY OF ENID 4301 WEST OWEN K…read more GARRIOT ROAD ENID, OK 73703 Dear Dental Office Manager's AND Dental Office Team, I hope this message finds you well. I am writing to express my concerns regarding my recent experience at your dental office. Unfortunately, I felt compelled to address these THREE significant issues that have left me quite dissatisfied. Firstly, during my visit, I experienced what I believe to be disrespectful treatment from your staff. I felt that my concerns were dismissed, and I was not treated with the level of professionalism I expected. Once the older blonde lady came to get me from lobby, she replied that my appointment had already started and that she would do what she could in the remaining time. This type of interaction is disheartening, especially in a healthcare setting where patients should feel safe and valued. Secondly, I noticed discrepancies in my billing that resulted in what I believe to be overcharging for the services rendered. I was charged for a procedure that was quoted at a lower price during my initial consultation. I would appreciate a thorough review of my bill to clarify these charges and ensure that I am billed accurately. Thirdly, I feel the office staff were so "busy" they had no time for my questions or even to consider helping with the issue I was having with the initial paperwork. I felt that the staff worked there for the money, instead of working there to provide service to their customers/patients. I did not feel welcomed at all. I had a gut feeling as I was walking to the back after my name was called to ACTUALLY TURN AROUND AND LEAVE!!! I SHOULD HAVE LISTENED TO MY GUT FEELING AND LEFT!!! THIS PLACE IS OVER-PRICED AND I FEEL THEY ACCEPT ALL THESE PATIENTS SO THAT THEY CAN PAY THEIR BUILDING OFF OR PAY FOR THE RUDE STAFF. I do not tell anyone in the healthcare field that I am also a healthcare provider; therefore, they think I do not know what they are talking about when they do speak to me. All the misinformation they gave to me I believe perhaps they should go back to school or actually go find a job they have no interaction with human-beings. Some people just do not belong in the customer service business. This place and their staff are great examples of who should not be in this business. I believe that constructive feedback can lead to positive changes within your practice. Although, if they are just working for the money, then they will never learn how to treat people (which is usually a learned skill as a child). I hope my concerns will be taken seriously and addressed promptly. Thank you for your attention to this important issue. Sincerely, ANOTHER UNSATISFIED CUSTOMER! IF YOU VALUE QUALITY CARE, DO NOT GO TO THIS PLACE. YOU WILL LEAVE UPSET AND WILL FEEL DEGRADED BY THEM. I WISH I COULD GIVE THEM A NEGATIVE FIVE, INSTEAD OF THE ONE. PRAYING FOR THIS OFFICE AND THEIR STAFF!!!

Update to original review: While we still enjoyed the staff…read morevery much, we did leave the care of GPFD after my daughter receiving quite less than stellar care and a few pieces of advice that we seriously questioned. We sought a second opinion and are much, much happier at our new dentist.