Engine House is favorite lunch spot in Salem. The pizza is served steaming hot and piled high with cheese. The sauce isn't too sweet and the crust is perfectly crunchy. We usually stick to the basics of sausage or pepperoni, but even their buffalo chicken is delicious with a side of bleu cheese dressing for dipping. The staff is pretty friendly and pizzas are made fresh to order. You can buy drinks (soda or beer) by the glass or the pitcher. If it's warm out, I suggest taking your pizza to go and having a picnic down by the water. Bring extra napkins! read more

okay, Its a typical sub shop. Don't get the chicken Parm. Its pretty bad. Roast beef sub yes! read more

It's a good, solid pizza and has been one of the town favorites for years. The other menu items are good and the portions generous. The subs in particular are usually very good - this is my favorite cheese steak in Salem. Eating in there is a lot of fun - nice ambiance for a sub shop and you can get a beer with your meal. Also nice. The downside is that over the last few years the quality has been inconsistent - once in a while now we'll get a real clunker of a pizza or meal from them. Still well worth eating there despite that risk, but they've been a safer choice! read more

If you like undercooked dough topped with Ragu and flavorless cheese and a salad that consist of hunks of iceburg lettuce, carrot shavings, some small tomato bits served with cheap oil (they call it "Italian dressing")and served by surly employees then THIS IS THE PLACE FOR YOU. We were so hungry but only ate the cooked pizza crust. AVOID THIS DUMP. read more

This has been my pizza joint ever since I moved to Salem a year ago. I find the pizza tastes really great and the slices are pretty big for the large pizza. Two topping large costs about $12.25 which you cant beat. I wish the ham wasn't a specialty item though. We've never had an issue with the delivery but we prefer to stop in and pick it up. Never had a problem with any of the staff however they usually get our name wrong on our order when calling it in ahead of time so there are a few times when we would have to do a little investigative work. Normally this would be a problem but my girlfriend usually calls it in and her name can be hard to understand over the phone. The subs aren't bad and the chicken tenders were REALLY good! Nice thick tenders with really good breading. This place loves to give weekly offers on Facebook and they have a punch card awards program that could get you a free large pizza and coupons on the box if you collect 10 of you get a free large cheese pizza. It's pretty hard to go against that. We eat here almost weekly and it hasn't let us down yet! read more

I love Engine House! I live in Cali and every time I come to visit Salem, I must have a meatball sub or the Italian sub. Pizzas are great here as well. But I love this place. read more

UPDATED!!! From one star to 5 star. My husband went in to see the owner, Paul, and he was extremely accommodating. He heard my husband out, offered us a free pizza with whatever we wanted on it, and let us know that one of the players in this whole debacle was no longer with the company. I hope it was the "manager" Chris, because by watching him for a half hour while I waited for my pizza, and then witnessing him work again when I stopped in to see if I had left my wallet there, I could tell he didn't have the customer service skills to manage a restaurant that's looking to keep repeat customers. After our experience, with Paul, we will certainly return, as the pizza is NY style, and once I get a hot one, I'm sure it'll be delicious. Thank you Paul! +++++++++++++++++++++++++++++++++++++++++++++++++++ I waited for 30 minutes standing, waiting for my pizza to be called out to take it out. Turns out the one I had been staring at the whole time was mine, and they offered it to me cold. I asked if I could get a fresh one, but then told her I'd just take the one because I had no more time to wait. She apologized, told me she'd get me a fresh pie, to write down my number and they'd call me. Well, they never called and when I called them they refused to make good on the deal. They offered me 10% off and basically told me to screw off. We'll be calling the owner in the morning on the principle that I took the pizza to not makes waves and because I was offered a free pizza. So we'll see if they make good on it - but if they don't one star is one star too much. Assholes. The pizza was fine but takes WAY too long - everyone sitting there was waiting like 30-40 minutes for pizzas and I kept hearing them tell people delivery time was over an hour. They should get over themselves - the pizza isn't good enough to make up for the idiots running the place. read more

Descent pizza. Definitely edible. The service is a bit gruff. You order at the counter. Sometimes they bring it out. Had to clean our own table. read more

Just had to return a pizza in a downpour because you gave me someone else's order when I picked up - was supposed to be green pepper, got pineapple (It's not my fault I had the same first name as another customer at the same time). I even told you what I ordered when I was paying at the counter. So I had to drive back to return the pineapple pie for the pepper one we ordered - no offer to deliver free due to their error was made, nor did they say keep the mistake pizza for the hassle (as the prior owners would have done). Guess they were eager to re-serve it to whoever ordered it. Gross. Come to think of it, is it even legal to serve food to a customer that's left the premises and been returned? I wouldn't want it... Ps Mediocre pizza. Did you forget to pay your cheese bill or do you fancy the minimalist approach to this major pizza ingredient? read more

I've been going here since back in the 80s. It was pretty good up until just recently. I think it has switched hands. The pizza is terrible. Soggy, floppy dough with a yucky blob of tasteless cheese atop. Honestly, it was the worst I ever had. The coldcut sub was bad too. The cold cuts were sweaty and they doused so much oil on the thing the bread was ruined. Mushy tomatoes too. So, as if the poor quality food wasn't enough to turn us off, the cook/food preparer was wearing his pants the thug rapper style: hanging down past his bottom with his underwear showing. Gross? Oh yeah, and he didn't wash his hands or wear gloves. Gross. And watch for the attitude from them...not a nice place to bring your family and children. We will NEVER go back. read more

Loved this place the pizza was like a lil slice of heaven. We went here late one night after hitting the bars and then again before we left the area. Its alot like the pizzerias of Chicago. The guys working there are great! Definitely a place to go for lots of good food at a good price. This place was such an unexpected surprise! I would expect to find this joint on any corner of the windy city and to stumble onto this slice of yumminess was a pleasure! I'm sure the tough, wiseguy type guys running the joint would grown to hear me call them yummy. But the food was great and came in the masses! My Marine agrees the food was the tops and enough that even he had left overs! A great place to hit with your buddies for beers, pizza, and wings! Makes you feel like you are back in college taking a break from the books to get a good bite with good friends ! Low keyed local spot with lots of local favor. Great to grab and go to! Definetly recommend for lunch! read more

This is one of the best pizza shops in the world, with fantastic service, fountain drinks, beer & T.v. for watching all the great Boston Sports Teams; while enjoying the Best #1 Pizza IN SALEM; as i write this email, i'm waiting for a delivery of Engine House to my work in Salem, can not wait for the tasty pizza to arrive, take my advise, on many things it is not good to offer blind advise, but this is the best pizza shop in Salem.... note that i am customer, live in Salem for five years and can say without hesitation this is a fantastic pizza shop keep up the great work at manufacturing the most delicious pizza in this historic City that is my home, until Ecuador in July God Bless America & GOOGLE read more

Very clean! You can watch the pizza being made through a window on the Main Street. This means you can see the kitchen and thankfully, it is spotless. The tiny dining area was also scrubbed clean. Huge slices! One was almost the size of a small pizza, enough for me for lunch. It wasn't the best pizza I've ever had, but the crust was thin and crispy, which I like. Staff was very friendly. I will definitely be back. read more

Even this New Yawka must admit that this place makes one helluva damn good pie! I used to frequent Salem and while I was there, we always ordered pizza. I have had some of the other places but for me, Engine House pizza is the best pizza in the area. Great stuff! read more

This review is based solely off of their Sicilian pizza that I ordered yesterday. Hint: Their Sicilian Pizza is NOT actual Sicilian Pizza. Sicilian pizza should be thick and fluffy. This pizza, which is called the "Large Round Sicilian pizza" is on the thin side and is almost too crispy for Sicilian. It may be flavorful, but is more greasy (not Sicilian) and more cheesy and has little sauce. Very disappointed. read more

I'm shocked this place use to be amazing!!! Now this new cook I'm not sure what his deal is but I asked for Italian dressing on the side and he started getting disrespectful and said "Oh Italian huh" and I kept my cool and I'm like ya like that it on the side thank you so much and he kept going and then the kid at the cash register says to me "Go some place and wait it will be ready in 15 minutes" "I don't like people in front of me while I got shit to do" they were the worst and masks??? None. Gloves?? None. This was once thee place to go line out the door now it's a real bad atmosphere in there I never felt so insulted and disrespected in all my life at a place I once cherished. Childhood birthday party's school events 30 plus years for it to now be a dive off the deep end... A long walk down the short pier down the willows is more like it to describe these characters... read more

They told us it would be 50 minutes. An hour and a half later the food arrived cold and with attitude. The delivery guy was an ass who couldn't find our clearly numbered house. The "buffalo chicken wings" were soggy and covered in Frank's Red Hot Sauce. They didn't include the bleu cheese we requested. Overall the food and experience sucked and we won't be ordering from them ever again. read more

This is a small cozy pizza place. Pizza is average. Their chicken buffalo wings are good. Staff is always friendly.

Delish, cheap, and well done pizza! So happy we went there to grab a pie! The space is quaint, you order first and then you have a seat!

Just ordered a buffalo chicken pizza and sweet potato fries for delivery. Yes it is New Year's Day so the hour delivery time was expected. However, I did not realize their buffalo chicken pizza has red sauce I figured it would just be buffalo sauce. Everything was delivered really cold and the pizza is burnt. I also asked for bleu cheese on the side which we didn't get. Super disappointed read more

Second Best Pastrami on the East Coast!! Seriously... have been coming here once a year for 7 yrs just for this buttery melt in your mouth delicious sub. Some call it grease I call it the "flavor fat" ummm... want one now!!! First stop in Salem and sometimes last. Must have to keep the soul happy!! Can't believe they don't have a better review. It seems exactly as advertised - Pizza, Subs, Keno and complete with Masshole staff. Actually no one has ever been rude to us at Engine House but it should be noted it you are in Massachusetts. The pie is good, we grab a slice every now and then. I can see where folks crave the local flare. Engine House is by far my favorite place in Salem. Full intentions to visit them year after year after year... *edit - top off with a pitcher of beer, this is the place to start a gorgeous day of play. read more

The pizza here is nothing short of amazing yet very simple, and the buffalo chicken sandwich was delicious as well all at pretty decent price, i really love the decor as well as the way you feel at home in this quaint little pizza place the firefighter memorbilla aslo sets a great ambience, the employees are very nice and friendly so no complaints there and also they have beer on tap awwe yeah. Bottom line: if your looking for the best pizza in Salem look no further read more

Great pizza! very good quality, also sell beer which is always a plus :) A little on the pricy side for a quick bite but definitley worth it Pizza is very delicious same with most pasta dishes. read more

The pizza was decent, and it's a good place to eat if you're in a hurry. I would recommend sticking to the pizza, as my friend received undercooked chicken tenders! But they were extremely apologetic about it, and brought more out that were fully cooked. read more

It is truly unfortunate to give this place a one star review. My family and I were visiting from texas. Our first experience (this past Friday) was 5 stars. We liked it so much we decided to go again this past Sunday. I first checked the google hours to make sure they didn't close already. We went at 8:30 pm. As soon as I ordered , the cashier tells the cook "I promise it's the last one" then turns to look at me and tells me it's last one that we will cook ". I was puzzled and asked at what time he closed on sundays. He said 10 but that he was going to close early because it was a a slow night. From that moment , we felt very unwelcomed. As we were eating the cashier comes to our table and tells us that they have been closed for 5 minutes and that in 5 minutes we have to leave. We say ok. They turned off the tv and lights on us. I was very embarrassed with my parents. I brought them here because I loved it and though they were going to have a great experience. Instead, we were humiliated. The pizza was good , but the service was mediocre and offensive. I will never come back if I'm ever in Massachusetts again. I would suggest you order your pizza to go to avoid being harassed. It's important to know we didn't arrive right before their closing hours. We were there at least an hour and half before they closed. Staff simply decided to close early due to a "slow night ". Make sure to call ahead and ask if they will be closing early before you walk in. read more

After a long day at work and waiting for almost an hour for delivery, the last thing I wanted was to get something completely different than what I ordered. Awesome. read more

Small place, big flavor. Owner was courteous and food was great. Calzones are huge and can have them with any of the pizza toppings.

Never ordering from here again. My girlfriend and I ordered a pizza for delivery. After waiting for 2 hours we called, and the woman who answered the phone was extremely rude. Our order came about 20 minutes later stone cold. read more

This has been one of the favorite places to order from during the past 4 years. Last three orders have all had mistakes and been very poor quality. Grilled chicken sub became a fried chicken sub on one order. Another time the grilled chicken became a heavily coated Cajun chicken and when we called to let them know and exchange the order it was made incorrectly a second time. The third strike, we gave them last chance, chicken kebab salad showed up with 5 tiny pieces of chicken that appeared to have been frozen and is still undercooked. Pita bread wasn't even given this time. They used to have really good pita bread in the past. It really is sad to see another local business to go down the drain. Won't go back! read more

We used to LOVE this place! However, due to change of ownership I guess? They have gone WAY downhill. It's a great loss to us, and too many, many other people, I'm sure! read more

Engine House has new owners... I am guessing they are the new people behind the counter, they never smile, never say hello, and they look like they don't want people / customers to "bother them". The pizza has changed, the pasta dishes have changed. This was our place to get food from... But, NO MORE... What a shame... read more

Never Again! I can't believe how rude the counter staff was. It was like I was bothering them when I ordered. After waiting 40 Minutes, yes 40 minutes my order was wrong, then waited another 15 for them to fix it. Never Again. I was so mad I couldn't even eat. I waited for my kids to finish eating and as we were leaving the girl at the counter gave me a dirty look and sarcastically said "Have a nice day." This place used to be great back in the day, but these punks ruined it. read more

I walked in at 10:55 because they are open until midnight and the cashier was so lazy he tried to tell me they were closed and would not let me order even though they were still open for over an hour. Screw engine house and don't bother dealing with their lazy as shit employees read more

Worst food I've had in a long time didnt put cheese on my chicken parm or ceaser dressing on my girls wrap or cheese never coming here again

If I could have given zero starts I would. Their delivery guy showed up over two hours after I ordered my meal, 12:30am at night, high as a kite and our food was stone cold. I called the restaurant multiple times and they didn't seem to care or bothered to answer. I almost had to call the police. I will NEVER order or step inside this place. They don't care about their customers and obviously have a huge lack in judgment in who they hire. Disgraceful. read more

The young man working the phone was very nice and I have no complaints. Here is the timeline of my evening: 10:35 PM - my very pregnant wife gets out of a long day of work in Boston 10:40 PM - I place an order for 2 subs from Engine House and am told 35 minutes, my card is promptly charged 11:45 PM - I call them back to see where the order and am told it will be another 10-15 minutes 12:15 AM - after 7 phone calls, the phone is finally answered. After a 5 minute wait, I am told my food has been given to someone else and it will take a minimum of a half hour to remake and get to us. 2 hours and well into the morning is too late to wait for some mediocre subs. The young man working the phone generously offered me a refund and a discount on my next order. Thanks, Engine House, for sending my pregnant wife to bed on a dinner of potato chips. Thanks for also dicking me around until it was too late to even hit up Wendy's. Your shop is a joke and I can't wait until it's replaced with something better. read more

Unfortunately the good pizza here is negated by the fact that they are completely incompetent. I used their online ordering, and was told 40 minutes until delivery (7:20 pm.) An hour later I called and asked where the food was. I was told the driver left 20 minutes ago and should be right there. 15 minutes later I called back and was told again the driver would be there any second. 15 minutes later after that I called and cancelled my order. It was 9:00. The person on the phone said, "You know she is going to be there any second right?" Well considering she had my food in the car for well over an hour it is probably cold. The food is expensive enough. I don't want soggy fries and cold pizza. Next time I'll stick to someone who actually delivers. read more

Staff was very rude and incompetent. A frenzied, frenetic mess. Pizza sucks too.

Here's the thing: I usually like local joints! But as much as I tried to enjoy my meal here, the Engine House seemed determined to get just a single star. The staff completely lost our order, so it took over an hour before the food finally came. Thank goodness they comped everything, because the food itself sure wasn't of a quality worth paying for. The locals seem to like this place so maybe we just came in on an off night, but in any case we'll be passing the Engine House by in the future. read more

Ordered delivery on a Monday night. After waiting for an hour-and-a-half, I called and was told the driver was out with the order and would be there any minute. I waited another half-hour (2 hours total at this point) and then called again to cancel my order and get my money back. The woman on the phone again tried to tell me the driver was almost there and said, "what, don't you want your food?" Totally rude and nothing even resembling an apology in either phone call. Shameful. read more