Great service. Fast delivery of steel pipes for floating docks. Staff were very courteous and…read morethorough.

First of all, regretfully, I hardly ever do reviews. With that said, this was by far the best…read moreplumbing experience I have had since living in Northern NY. I requested an estimate on Friday morning. Jordan reached out really quickly, and said he could come look at 4pm that day. I had a quote Saturday morning and by that afternoon we had agreed on a time on Monday to fix it. Saturday night he reached out and said he could come at 9am on Sunday to fix my hot water tank. Even better! He showed up on time (which is rare now-a-days) and got right to work. Upon inspection of the new tank he noticed a dent, which he did not like. He drove all the way back to Watertown to exchange it and being a new one back. They were still done before noon. I now have a new go to for my plumbing and heating. Thank you for the great experience. I couldn't recommend them more I should also mention, Jordan was the only one to respond to me, and I called 3 others. I am glad I finally found someone reliable on this area.

From the owner: 15 years in the heating and plumbing industry and we also specialize in home remodeling read more

I called Juan at Upstate Heating and Plumbing on Tuesday morning because my boiler was red tagged…read moreby the competition. The estimate given by Juan was significantly lower than any other companies, and he had 2 guys here by 8:30 am on Wednesday morning, by 8pm Thursday night the old boiler and all of the plumbing and wiring was gone, and a brand new, state of the art boiler was in place, AND we had heat in all 4 zones with unlimited hot water as well. The dedication of these men, and the quality of their work was amazing, as well as the professionalism shown to my family. I simply cannot say enough good things about this company.

From the owner: Heating, plumbing, Air-conditioning, and hearth products.read more

I highly recommend this company for your plumbing needs. Raiden installed a sump pump for us this…read morepast summer, solving a long-standing water problem in our basement. He works hard, arrives when scheduled, and is professional. He did an excellent job on the installation. Other local companies (Roto-Router, Grants, and a few others) visited and promised to get back to us, but never did.

Just moved into my house and discovered a massive leak under the sink. He came less than 30 minutes…read moreafter I called! Super knowledgeable and friendly and instantly knew how to fix it. Highly recommend!

Unreliable. Not a man of his word. Cancelled his appointment and hour after he was to show up for…read moreit stating he has an "emergency call" and would fulfill his obligation later that afternoon. That never happened. It's like he vanished into thin air. Ghosted.

Great property management company in Massena, but he also is a great contact to have! He does…read moreplumbing, landscaping, remodeling and a ton of other things. He's basically the only person you need to know. If he can't do a home service (which I'd be surprised) he probably knows someone good to recommend. DPMR is awesome!