We talked to several window companies and really appreciated Superior's respectful way of doing…read morebusiness. We replaced our 3 front windows. Larry did the installation, carefully and professionally. We love the result. Highly recommend!

THIS COMPANY IS FANTASTIC!!! The salesman was down to earth. Did not try to upsell or waste hours…read moreof my time. The installer came, installed, and left. Their craftsmanship and professionalism is outstanding

I chose Specialty Window and Door, owner Rick Fish. Price very reasonable, Rick is a local guy,…read morelots of people recommended and word of mouth is golden for a reputable local business, and no high pressure sales pitches. No need to get quotes for your whole house to buy more than you need if you don't want. The installers were just here and very professional. They look great! Know that the whole industry is backlogged and the wait for the windows to arrive was about 8 weeks from ordering. The 2 windows pictured (67 x 24) double sliders with one side screens, vinyl made by Alside in the U.S, with enhanced cavity foam ordered in April cost just under 1500 total. I'm totally satisfied and pleased.

We had Specialty Window and Door install two doors-one of them was unique in that it has a doggy…read moredoor and is built to aid accessibility to our deck. They paid a great deal of attention to this job, from initial visit to installation. Definitely recommend them!

I had a very professional one day installation. The crew was very experienced and I enjoyed meeting…read morethem. The windows make a huge difference both in terms of letting light in and also insulating the house. I especially like that the windows were custom made and they did a great job with the metal trim. The new windows are quality and easy to use. They also look great.

Came across the company through the home and garden show of Pittsburgh. Was able to schedule an…read moreestimate at our house which went very well. We ordered replacement windows. Scheduling was easy and windows were installed on time and finished early. Installation team was very professional and did an outstanding job. The trouble began at the end of the installation. We were asked to sign a completion certificate, which I completed before the installer left. No indication of any trouble. A week later received a message that they required my spouse's signature on the completion certificate. We were confused because we had signed it. We logged onto a link provided and resigned. Continue to receive notices that they had not received it, but just figured that the system was behind in updating since just a few days passed. Week and a half later received a very rude phone call from the accounting department staff member. This person threatened to turn us over to collections for payment because we didn't sign the form and Andersen's own finance company would not release the funds to Andersen till it was signed, certifying the job was acceptable. As busy professionals and preparing for a family wedding it was exhausting to try to log on and continue to sign a document you've already signed twice. Threatening a collection company on customers with outstanding credit, just a few days after job completion, with a delay due to confusing circumstances and not lack of trying to pay, is unacceptable professional behavior. Why wasn't this identified at the time the completion document was first signed? Again, the installers, the sales person, everyone else was professional. The accounting department person showed no empathy and needs training or other employment.

Had an upgrade on our garage system with them . They were on time, professional and priced well. We…read moreare happy with the materials and quality of work.

They were punctual, knowledgeable, friendly and not pushy about additional sales. I had questions…read moreand I didn't feel rushed.

If you have read any of my other reviews, you know i don't give out 5 stars lightly…read more Metropolitan was wonderful to work with through the entire process. Helpful, non pressure staff at their showroom. Our in home sales rep knew her products & was helpful in guiding our decisions. (We did a lot of research & saw many other products) Ordering and scheduling was a breeze. The installation was amazing. Entire house (21 windows) was done in 6 1/2 hours. We love these new Marvin Infinity Windows and would highly recommend family owned Metropolitan window company.

Is wonderful company. Wonderful windows. This was the…read moreeasiest company to work with. Top notch experienced crew came and installed my new windows without a hitch. I would only recommend Metropolitan. My old windows were Anderson, but it seems that they only want to make a sale anymore. Had quotes from both, and happy that I chose Metropolitan. Plus, they are beautiful!

Alan communicates exceedingly well - I never had to seek him out for an update or to ask about next…read moresteps, he always took the initiative to reach out when he had an update or a question for me. I also requested several quotes for this work to repair my deck - Alan came in at a very reasonable rate. Much more so than some of the other quotes and the work he did was of high standard. See photo of the time he took to sand the edges of the handrails; he also took special care to choose high quality boards. Even when he ended up realizing that there would need to be additional work to be done that would come at an additional cost to me, he made sure to talk me through my options, he made recommendations, and never forced me into anything. Instead, he worked with me to find solutions that would result in a safe, quality deck and also at a cost that I could manage. We're quite pleased with our repaired deck and would absolutely hire him again. He exceeded our expectations.

Alan rebuilt exterior stairs at our Mt Lebanon home. He helped us to create the vision and he…read moreexecuted with extreme care to the quality and pulled of an end result that we are thrilled with! Alan is kind and generous with his time and attention to detail, communicates well and is a pleasure to work with. Would highly recommend!

They installed a new shower for me in February of 2020 and I was very disappointed in the quality…read moreof work. The workmanship was very sloppy and unprofessional looking. Months later they sent the same installer out to fix the job when I complained but he did as poor of a job the second time as he did the first. Finally, a year later, they sent a different person out to review and ultimately redo my shower. This person, Ted, did a wonderful job of cleaning up the mess that the first person made and I am now very happy with my new shower. I suggest you ask for Ted to do your work if you purchase remodeling work from Mt. Pleasant Windows.

Dearest Gentle Reader,…read more View my story as a cautionary tale. I became aware of this company at a bridal convention at the casino back in 2023. I put my information down because I knew my future husband and I would be in need of home remodeling services in the future. To their credit this company called me once a year for the next 3 years to check in on our status and if we were in need of their services. It is because of their RESPECTFUL persistence (and the charming phone interaction I had with an older very respectful gentleman on the 3-year check in call) that my husband and I opted to begin our house remodeling with new windows and hire this company to do it. In March their sales associate Justin K. came to our home in New Brighton, PA (our location of our home is important to the tale dearest reader). My husband and I had a SPECTACULAR interaction with Justin. He was VERY knowledgeable and extremely helpful in explaining the process to us and next steps after we decided to hire them for the job. As a person who has held many different career paths (one of them sales) I appreciated how respectful and non-pressuring Justin was. Also, as a previous fellow sales associate in my opinion one of this company's strongest assets in terms of employees and their interactions with customers. Justin explained the delay in production with some of the companies they work with (and my husband and I both work in industries where we understand supply chain issues (pediatric nurse, director of metallurgy)) it may be some time until our 5 windows were ready. My husband and I understood and were excited for next steps. I received the call about our windows being ready mid-May. I spoke with a very lovely woman (whose name is escaping me at this moment) but we set up the appointment for installation in June. The gentleman that came for the 2nd and official measurements was also a delight to work with and 10 out of 10 strong employee. Both he and the lovely woman informed me becuase of supply issues with the company fulfilling our order we would be upgraded to a larger dual pane window, as opposed, to the single pane with screens we ordered as the company could not provide information on when the single pane would be available. I mean who doesnt love an upgrade, right? Installation day went swimmingly. Joe (the older gentleman) who led the trio was very nice. He introduced himself and his team (Charlie and Josh). I can not remember which of the two was the younger (highschool age) gentleman but he was very respectful and did a very good job for someone so young. The other older (maybe mid 20's early 30's) man was far from gentle and seemed irritated by my presence (or my Kamala sign I PROUDLY have displayed on my front lawn) but, regardless he did the job he was hired to do (in awakard silence at points) but completed non the less. During the installation Joe brought to my attention that one of the windows was missing its screen. He informed me he put a call into the office and I would recieve a call back about next steps the next day. Overall, I give 5 stars to Joe and his team for their quick and professional installion of our home's windows. I did not recieve a call the next day. I called the office and the woman I needed to speak to was out of the office until the following day. Again I sadly can not remebr her name but she was again very pleasent when we finally connected. She apolozized for the inconvinence and told me she would reach out to the company and get back tome as soon as she had an understanding of the situation. To her credit she did what she promised and got back to me fairly quickly. It took me a few days to return her call (she left a voicemail) as I stated above I work as a pediatric nurse and I work the overnight shift 7pm to 7am. It can take me a day or two to return calls/ emails as most businesses and people are resting or closed while I am working and I am resting while they are open / available. The next perosn I spoke with was April who I guess heads the service department and their appointments. The converstion I had with April at this time was pleasent and I explained how not only do we need our screen but asked if the tech that delivers the screen can look over the windows put in because, dearest reader, my husband and I have been seeing SO MANY FLIES in our house! April and I set the date for TODAY! This is 6 WEEKS AFTER INSTALLATION. Let that sink in for a moment 6 weeks after install AND PAYMENT we are waiting for the job to be finished. The reason being our hiome location (New Brighton, PA for those lost in the story) is an hour away from where they are. Oh yea, that was the common theme amonst all the employees is how far away of a job our home was form where they normally work. Funny cause yall called me every year for three years so I figured distance wasnt an issue?

Dino and his team are very professional. They were incredibly helpful when I asked them to repair a…read moredouble hung window. The arrived on time and fixed the window for a very reasonable price. You should hire them!!!!

I had Dun-Rite Window & Door replace 14 windows at my home built in 1902. Dino was excellent to…read morework with in terms of arranging for the window replacement. Low-pressure and knowledegable. A team of three installers came out (John, John and Jason) who expertly installed the windows over a two-day period. They were efficient and dedicated. They went above and beyond the call of duty dealing with the damage caused by a wind storm which knocked out an old window and its frame. Much appreciated. The cost for the window replacement was very reasonable. I would highly recommend using this family-owned local business to install your windows & doors.