We talked to several window companies and really appreciated Superior's respectful way of doing…read morebusiness. We replaced our 3 front windows. Larry did the installation, carefully and professionally. We love the result. Highly recommend!

THIS COMPANY IS FANTASTIC!!! The salesman was down to earth. Did not try to upsell or waste hours…read moreof my time. The installer came, installed, and left. Their craftsmanship and professionalism is outstanding

I chose Specialty Window and Door, owner Rick Fish. Price very reasonable, Rick is a local guy,…read morelots of people recommended and word of mouth is golden for a reputable local business, and no high pressure sales pitches. No need to get quotes for your whole house to buy more than you need if you don't want. The installers were just here and very professional. They look great! Know that the whole industry is backlogged and the wait for the windows to arrive was about 8 weeks from ordering. The 2 windows pictured (67 x 24) double sliders with one side screens, vinyl made by Alside in the U.S, with enhanced cavity foam ordered in April cost just under 1500 total. I'm totally satisfied and pleased.

We had Specialty Window and Door install two doors-one of them was unique in that it has a doggy…read moredoor and is built to aid accessibility to our deck. They paid a great deal of attention to this job, from initial visit to installation. Definitely recommend them!

Came across the company through the home and garden show of Pittsburgh. Was able to schedule an…read moreestimate at our house which went very well. We ordered replacement windows. Scheduling was easy and windows were installed on time and finished early. Installation team was very professional and did an outstanding job. The trouble began at the end of the installation. We were asked to sign a completion certificate, which I completed before the installer left. No indication of any trouble. A week later received a message that they required my spouse's signature on the completion certificate. We were confused because we had signed it. We logged onto a link provided and resigned. Continue to receive notices that they had not received it, but just figured that the system was behind in updating since just a few days passed. Week and a half later received a very rude phone call from the accounting department staff member. This person threatened to turn us over to collections for payment because we didn't sign the form and Andersen's own finance company would not release the funds to Andersen till it was signed, certifying the job was acceptable. As busy professionals and preparing for a family wedding it was exhausting to try to log on and continue to sign a document you've already signed twice. Threatening a collection company on customers with outstanding credit, just a few days after job completion, with a delay due to confusing circumstances and not lack of trying to pay, is unacceptable professional behavior. Why wasn't this identified at the time the completion document was first signed? Again, the installers, the sales person, everyone else was professional. The accounting department person showed no empathy and needs training or other employment.

I had a very professional one day installation. The crew was very experienced and I enjoyed meeting…read morethem. The windows make a huge difference both in terms of letting light in and also insulating the house. I especially like that the windows were custom made and they did a great job with the metal trim. The new windows are quality and easy to use. They also look great.

Had an upgrade on our garage system with them . They were on time, professional and priced well. We…read moreare happy with the materials and quality of work.

They were punctual, knowledgeable, friendly and not pushy about additional sales. I had questions…read moreand I didn't feel rushed.

If you have read any of my other reviews, you know i don't give out 5 stars lightly…read more Metropolitan was wonderful to work with through the entire process. Helpful, non pressure staff at their showroom. Our in home sales rep knew her products & was helpful in guiding our decisions. (We did a lot of research & saw many other products) Ordering and scheduling was a breeze. The installation was amazing. Entire house (21 windows) was done in 6 1/2 hours. We love these new Marvin Infinity Windows and would highly recommend family owned Metropolitan window company.

Is wonderful company. Wonderful windows. This was the…read moreeasiest company to work with. Top notch experienced crew came and installed my new windows without a hitch. I would only recommend Metropolitan. My old windows were Anderson, but it seems that they only want to make a sale anymore. Had quotes from both, and happy that I chose Metropolitan. Plus, they are beautiful!

Alan communicates exceedingly well - I never had to seek him out for an update or to ask about next…read moresteps, he always took the initiative to reach out when he had an update or a question for me. I also requested several quotes for this work to repair my deck - Alan came in at a very reasonable rate. Much more so than some of the other quotes and the work he did was of high standard. See photo of the time he took to sand the edges of the handrails; he also took special care to choose high quality boards. Even when he ended up realizing that there would need to be additional work to be done that would come at an additional cost to me, he made sure to talk me through my options, he made recommendations, and never forced me into anything. Instead, he worked with me to find solutions that would result in a safe, quality deck and also at a cost that I could manage. We're quite pleased with our repaired deck and would absolutely hire him again. He exceeded our expectations.

Alan rebuilt exterior stairs at our Mt Lebanon home. He helped us to create the vision and he…read moreexecuted with extreme care to the quality and pulled of an end result that we are thrilled with! Alan is kind and generous with his time and attention to detail, communicates well and is a pleasure to work with. Would highly recommend!

I had all of my windows redone by Mt Pleasant Window & Remodeling Co in the mid-1990's, and was…read moreenticed by the lifetime guarantee (just like Joe B. from Scottdale below). Within a few years, I had to have some parts replaced. They came out and replaced the parts, but I was responsible for the labor, which didn't seem to be how I remember the warranty, but at least the windows were fixed. By 2011, nearly all of the small parts are broken again. Most windows won't stay open or won't stay in their frame. We luckily have AC and only use the windows in the shoulder season. I called to have them fixed in spring 2018, and after speaking to a woman who promised to check, I received no return call. In July, I called again, and Wendy scheduled me with Darrell for July 17. Darrell arrived punctually, and gave me the story like Joe B. received: that they likely didn't have parts. I'm writing this on August 20, 2018 to say that they never called back. In the last week, I researched window parts on my own and found many vendors selling the exact parts needed. Bill Moore of Moore Window Hardware in Penn Hills had all of the parts that I needed and provided the expertise to allow me to install them myself. The windows installed by Mt Pleasant Window & Remodeling Co are very cheap and their word is worthless. There is no guarantee. I was even willing to pay for parts and labor to just have the windows fixed, but was unable to get any interest from them. My neighbor used them shortly after I had, and has similar issues with broken parts. My recommendation is to steer clear. Doug Chew

I had two sales reps come to my home a total of three times. They were mannerly. I have one dining…read moreroom window that needs a full replacement. I'm going with one sliding window. Each time, I told them to email me a written estimate. I want to see what the window cost is and labor. Never received anything! Their prices are high. For one window, the price was anywhere from $3500 to $4200 after some discounts. This is three-hour job. I had my house and garage roof replaced several years ago for $7500. That was labor intensive with lots of materials. I stopped at their facility. Very nice, but I saw lots of overhead. Anyway, I would not use this company. They aren't transparent. The customer has the right how their money is being spent.

Dino and his team are very professional. They were incredibly helpful when I asked them to repair a…read moredouble hung window. The arrived on time and fixed the window for a very reasonable price. You should hire them!!!!

I had Dun-Rite Window & Door replace 14 windows at my home built in 1902. Dino was excellent to…read morework with in terms of arranging for the window replacement. Low-pressure and knowledegable. A team of three installers came out (John, John and Jason) who expertly installed the windows over a two-day period. They were efficient and dedicated. They went above and beyond the call of duty dealing with the damage caused by a wind storm which knocked out an old window and its frame. Much appreciated. The cost for the window replacement was very reasonable. I would highly recommend using this family-owned local business to install your windows & doors.