First let me tell you that it took me a couple of times to get through even with an authorization. I show up and the door is open and I walk through into a gym. The receptionist, Sarah, tells me to use the other door. I was already inside and infront of her and she literally expected me to walk back out and back in the other door. WTF. Seriously? Is this third grade? I almost left from lack of respct. I loook around and see so many elderly people and think she is making people jump through hoos with a little bit of power. It gets better. The actual physical therapist was great and diagnosed my torn rotator cuff and proceeeded to put together a course of action. When he was in the reception area, this woman acted better, almost fawning over him, but how she treats patients is atrocious. I got my authorization for my therapy schedule in the mail and checked my phone. This woman Sarah had left me several messages. I dreaded calling there and getting her on the phone with her incipid voice and condescending attitude. She did nto disappoint. I could not get a word in edgewise as she educated me on if I had HMO or PPO. I had the authoization in my hand, and she called me - I was returning her call. She spent so much time berating me and telling me she was trying to get information as I was trying to give her my info. I cannot and will not put up with this total lack of respect - rudensess and condescention for absolutely no reason. I am a senior but I am also well enough to say something about elder abuse and this woman is a pip on a power trip. I am calling my doctor immediately and having them reroute my 12 sessions elsewhere. I cannot even begin to think of having to put up with this person for one time more than I absolutely have to, let alone at least 12. read more

Energy Physical Therapy - Reception poster - Physical Therapy Near Me - Encino, California

I love this team. Regina is amazing. She asks the right questions and pushes the right amount. My reward is the rolly ball, and feeling a little bit better... ahhhh.... The support team and front desk are friendly, helpful, and funny. Customer support is terrible these days, and when you get a team who remembers our humanity, it's like a new day. read more

I am very pleased with this establishment They are compassionate and helpful Andrea the office manager is efficient and compassionate Sylvia is other front office lady is also very kind and always helpful This office runs smoothly because of her My Therpaist Tigran is one of the best He is knowledgeable and patient . I have come a long way with him helping me getting better He is amazing read more

I would give zero stars if possible due to the rude and unprofessional behavior of their office manager, Rasti. I called three times to speak with him, and he finally returned my call. I asked him to address an issue regarding my mom's missed appointments. She had two no-shows, and they had canceled one of her appointments, but they were claiming she had three no-shows in total. When he called, I tried to explain the situation, but he repeatedly interrupted me and didn't allow me to finish speaking. Instead of listening, he kept asking why my mom didn't show up. I was trying to explain the reasons, but he kept cutting me off. At one point, he even said, "You should explain it to me!" He compared physical therapy appointments to hair and nail salon appointments, which seemed inappropriate and irrelevant to the situation. Realizing the conversation wasn't going anywhere, I asked him what he expected me to do. He arrogantly responded, "You should apologize to me." To top it all off, he ended the conversation by saying he would discharge my mom as a noncompliant patient. This experience was completely unprofessional, and I am extremely disappointed in how I was treated by the office manager read more

I've had a great experience at Energy Physical Therapy. The whole team is knowledgeable and caring, and Regina has been especially wonderful. She really tailors the therapy to my needs, and her techniques for relieving tension in my head, neck, and shoulders have made a big difference. I appreciate her positive attitude and highly recommend her and the clinic! read more

Had major surgery on my middle finger and went to Energy Physical therapy for over 7 months to strengthen and rehabilitate it . I worked with Tigran Demirchyan who was incredible. Extremely knowledgeable as a physical therapist , wow , what a pleasure to work with. I went from barely having use of my finger to having full functioning! Because of the work Tigran did with me , I will now have full full use of my finger for the rest of my life. Thank you Energy Physical Therapy and THANK YOU Tigran!!!! read more

Can't say enough about Energy Therapy! My therapist Joyce was amazing and very profesional. Made my recovery process easier and faster. Front desk was very helpful and welcoming every time I was in the office. Very grateful for everyone in Energy Physical Therapy for the great experience through my injury recovery. Thank you so much! read more

As someone who runs an office i would be ashamed to have the one girl sit at the front and represent my business. Her attitude is worth termination and she doesnt donher job, coming in late on my 1st time there as well as she doesn't update records correctly causing duplicate billing. This place is a scam set up like a physical therapist, if you received a referral call your insurance and get another place. There is one right next door. read more

So I can't speak on all the therapists because I've only ever wanted to be assigned to Joyce. Joyce was my therapist after my accident, and again after my surgery. Joyce knows what she's doing, and she does it well. read more

Dr.Tigran is very helpful and always very respectful. He always knows what to do if I'm having any pain

I have been coming to Energy for several years and have been very happy with the PT's, especially Chez, and Ernie, who covers for Chez when he goes on vacation. Both are wonderful at their job, and always feel so much better physically and mentally when I leave. When I had issues with a new PT, Rusty was very responsive and made things right. I highly recommend Energy. I generally go in when I have a pain I can't fix on my own, but I have seen plenty of people come in post-surgery for recovery and recuperation who seem very happy. I have enjoyed a good relationship with Energy Therapy for seven years. Here's to healthy healing. read more

I called to make an appointment and the front desk girl was so rude, she was clearly unprofessional and made it seem like it was an inconvenience for her for me to call and ask questions about being a patient there. I really needed the therapy because I'm pregnant and suffering from sciatica and after reading all the good reviews I decided to pick this office disregarding the few customer service reviews, once I called I realized the other negative reviews were head on with their customer service. It seemed like she did not care and just wanted to hang up. Honestly if you don't have patience or care you should not be working at any type of medical office. You don't know the pain the patients are feeling and it's pretty frustrating that you're being disregarded and treated rudely. Giving 1 star because I couldn't give 0. read more

I have been receiving physical therapy for 3 months now and I can't explain how much I love this office. The front office staff are always so helpful, friendly and professional whenever I need to ask questions or to schedule appointments. Andrea and Sylvia are amazing!! Joyce and all the other Physical Therapist's I have worked with have been fantastic as well and always listen to my questions and give me tips on how to continue to improve my exercises. I will definitely keep coming to this office for future appointments if needed! read more

I have been coming to Energy Physical Therapy for a few years. The staff are all so friendly and helpful. Not only are they knowledgeable but also, they show true concern for their patients and a true interest in rehabilitating injuries. My Therapist Russell is the best!He specializes in dynamic movements, core stabilization and flexibility and I have noticed a difference in my mobility, athletic performance and flexibility and overall improvement of joint pain. read more

Energy Physical Therapy - Outside - Physical Therapy Near Me - Encino, California

Extremely Disappointed with Front Office Experience, But Great Therapist I wish I could rate ZERO stars but I put only 1 star for the management. I feel compelled to share my recent experience at Energy Physical Therapy. Unfortunately, my interactions with ANDREA at the front desk have been consistently frustrating and unprofessional. She has been rude, dismissive, and lacks the basic customer service skills expected in a healthcare environment. Rather than being helpful or courteous, her attitude makes you feel like you're an inconvenience just for showing up or asking a question. It's disappointing and disheartening--especially when you're already dealing with pain and seeking support and care. That said, I want to make it clear that my therapist, Tigran Demirchyan, has been the one saving grace. He is incredibly knowledgeable, professional, and genuinely cares about his patients. His approach, dedication, and expertise make a huge difference in the recovery process. I can't thank him enough for the care he's provided. It's unfortunate that the front office experience ANDREA I lost one session just because ANDREA had not scheduled me and my insurance authorization got expired when I asked her about the last session of 12 left. Andrea said that your authorization has expired and she can't schedule me. That's why I would want to schedule all my sessions upfront but she didn't let me. I truly hope the management addresses the front desk issues, because Tigran and other hardworking professionals there deserve better representation. Andrea is really rude and unprofessional front office employee. I really like my therapist, Tigran. I'm comingng to this office only because of Tigaran. read more

I really love how kind and caring the staff are in this place. Special thanks to Luba and Jessica

I have been coming to Energy Physical Therapy for several years now for my chronic back pain and recent knee injury. First of all, the staff at the front desk are great and very friendly. Yelin is great and caring, and goes above and beyond to provide help with scheduling and reminders. Joyce is great at her job, she always takes into account how I'm feeling that day...especially if I'm in more pain and always flexible to changing up exercises and providing treatment for my pain. She has help me a lot with regaining more mobility and flexibility and has offered great suggestions when it comes even doing task at home to help when it comes to decreasing my back pain when doing chores and even sleeping positions. Their team is definitely great and I look forward to coming to PT to continue in working on my chronic back pain with them. read more

Hand sprained therapy very satisfied with my results so far.. front desk treat you with care and courtesy.. recommend 100%

Energy Physical Therapy has helped me so much. I have had pain in walking and tightness in my hips for a long time. Mostly it's from long-term sitting and working on my computer editing (video, photography, web design). Moderate right, and mild left hip arthritis. But though I was tight, they pointed out I have weak muscles too causing an imbalance. By the way, I had done a lot of good exercises on my own but they were not necessarily the best for my problem. Bottomline, strengthening, and flexibility work have helped. Ernie, Eric, Megan, Andrea, and the entire staff are friendly and attentive. I might add I am very active at 69, playing tennis and dancing Argentine tango. Still, sometimes it would hurt to walk upright with good posture. I would dance and get glute cramps or leg numbness, but now I'm much better. read more

One of the worst experiences in my life, I would find another place. The physical therapist no longer works there but I had a problem with my knee which now turned into sciatica because of the multiple stretches I was shown by PT therapist Paul Afanasyev. I'm under care of a legitimate PT place now and not only did they get my knee better they are also helping me with my sciatica. Paul was by far the most clueless and unprofessional therapist l've ever come in contact with. I wish I had gone to a different facility right away. I told Paul while under his care that i'm experiencing sciatica pain and he didn't do anything to switch my routine or suggest what to do. He also told me that my knee might never be 100% again, but that wasn't true either. read more

I have been a patient of this clinic for about 4 months I am very pleased with my results and really seeing improvment. This physical therapy center is very clean. I see Physical Therapist Lauren and she helped me improved my problems and I have seen a 90% improvment in my recovery. She is the best and very encouraging and wants to see me improve. I highly recommend her to all who need a physical therapist read more

Meg is AMAZING. If your suffering with back pain look no more! Meg is a great Pilates instructor. I've been going here for years.

My mom has been receiving physical therapy with Janet and she is very pleased with her. Janet is very helpful, always has a great attitude, and she is amazing at her job. My mom has been feeling better ever since she started her physical therapy with Janet and highly recommends her. read more

Thalia helped me with my upper back, neck and shoulder pain. She is very thorough with finding solutions for recovery and balancing therapy with exercise. My pain and headaches have subsided and I am even stronger now. She also adds a personal touch getting to know her clients which shows how much she truly cares about who she works with. She is very passionate about her work, smart and efficient, always coming up with new exercise and also super positive and always smiling. I always look forward to my appointments with Thalia and highly recommend her to anyone in need of a great physical therapist! read more

Have been coming to this place for several months to receive physical therapy and this place is amazing, great customer service and the best therapy that you can have are Joyce and Luva. Both ladies knows what they are doing. It is a blessing to meet kind people like Joyce and Livia that goes above and beyond to make a fully recovery for the patient be smooth. Hod give them health to help people. read more

Rusty, the office manager there is extremely unprofessional. He tells you what the clinic gets paid for you to be a client there. He also claims they can't charge you a cancellation fee should you not be able to make it, and also shares what the staff make. I was a client there for over 5 years, and in that duration began becoming my parents' caregivers. I would have to reschedule my appts, here and there, but to him that is unacceptable, because they are losing revenue, and decided to stop giving me appts, which is now leading into horrible excruciating pains, delayed patient care and suffering. He is discriminating against me and I will see to it that he is reported to all the customer care resources, possible. YOU ARE JUST A NUMBER HERE, IF YOU CARE AOUT YOURSELF, DO NOT GO TO ENERGY PT! At One point, he owed me over 200.00 in co-pays, because they were over charging me - no apology, no empathy - just sent me my check, read more

Energy Physical Therapy is the best. You get the best one-on-one sessions with a therapist who works with you to get you better. My therapist Joyce is the best. Super knowledgeable, super watchful, she is aware of the slightest details, she pays attention to you and provides the best therapy. When I first met her, I was so weak and injured. Joyce has helped me improve my strength and range of motion. She is consistent and careful. I've had many therapists in the past and there is no one who compares to Joyce. The other therapists here are just as awesome. Such a friendly environment, positive energy, always encouraging. The office staff is so friendly and helpful too. I have no complaints and recommend this place without any reservations. read more

I arrived at Energy Physical Therapy on February 8th for an evaluation of my left hip, which had been hurting for so long that I can hardly remember a day without pain. I hardly slept nights because at night the pain would radiate down my entire leg, making sleep an impossibility. I was given a bi-weekly schedule of 12 sessions and was to return Monday the 12th of Feb. for my first session. At my first session, on the 12th of Feb., I was greeted by Janet who immediately made me feel at ease. She was very kind and compassionate, as well as extensive in her questioning. After talking about the location and severity of my pain, Janet worked with me, doing exercises and stretches for my hip. After we had done several different exercises and stretches, we went to a private room for therapy. Janet finished off the session with ultrasound and heat therapy as well as massage. I really felt an improvement upon leaving! Everything she had me do, and everything she did, made a huge difference. I felt amazing!!! When I went to bed that night, I didn't even notice that I wasn't in my usual pain, and thought it was my imagination when I realized I wasn't. That was the 12th of February. When I returned on the 15th, after a few stretched and questions, she discovered that it was not tight hips giving me the pain, but the sciatic nerve in my left glute (butt muscle) was what was causing the constant pain. I have only had 4 sessions total with Janet, but I must say she is some sort of miracle worker!!! Her broad approach to my therapy has been amazing! Janet is so knowledgeable and caring, and her method to my healing is very comprehensive. She asks so many questions, and provides me with so much helpful information, every time I see her. I have followed all her advice on improving the ways I perform daily physical activities, so I don't get hurt or pull muscles, as well as continuing her exercise and stretching routines on the days I don't have physical therapy sessions with Janet. She has even retrained me on how to properly get out of bed. LOL ; )) Janet you are amazing!!!!!! Thank you for making me feel so much better and for finally being the one to relieve me of my pain! I love YOU, Janet!!! Thank you! Sincerely, Alycia Karidis read more

Highly recommended this place. Everyone has a good job. My mom has been getting service with MEG. She is so helpful. My mom was in a bad pain on her leg that she was not able to walk easily, after 3 sessions pain decreased , and all exercises worked for her read more

Lauren was amazing!! She helped me progress to a strong form and minimized my pain to a zero. Thanks Energy PT! I highly recommend!

Mid last year I start having leg pain and numbness so I went to my Orthopedic, he did MRI check me out and he sent me to physical therapy in Calabasas. I went there for a couple of months with no results so then I went to my primary care doctor Aram Mkhitarian in Chatsworth and told him everything, he suggested to go back to physical therapy, but he suggested this place Energy Physical Therapy in Encino, so I called them up and set up an appointment, i've been going here over eight sessions so far I'll tell you what a big difference, A lady by name of Janet she's working with me, super nice, good sense of humor, professional, unlike the other place she stays with me 100% of the time and work out the details, I already started on my daily walk, on end of each session I don't feel like leaving. Also, I got to mention this lady at the front desk by the name of Jessica, very professional, super nice lady polite and she talks with lots of respect read more

I highly recommend this place. Amazing staff. I am seeing Joyce because of my neck pain. She's very supportive, caring and nice and she knows exactly what kind of exercises are good and helpful. I am already feeling much better. I even took my son there to see and work with Joyce because of his feet. And we saw a lot of progress in feeling better. This place is very clean and this is very important to me. read more

I struggle with a reoccurring knee injury and Janet is such a good physical therapist. She really encourages me to push myself and makes me feel more confident because my injury makes me insecure about the level of activity I can achieve. My knee is recovering nicely and I couldn't have felt more comfortable working with another physical therapist. read more

They are listed on my insurance database (BlueShield PPO) but when I called the receptionist said to me "the owner has told us we aren't accepting this insurance anymore" very dryly and rude. Should probably alert BlueShields so you stop showing up in their system is this is accurate.... read more

PT session at Energy Physical in Encino. Very happy with this team. So blessed to have professionals like Ernie, and an excellent surgeon in @drjohnnissanoff Amazing team. #blessedandgrateful. . read more

MEG IS AMAZING CHOOSE HER!! I tore my ACL & she got me back up & running even thought I have been to 2 other therapy locations before I met her! I saw her @ my halfway point & she really pushes you to get better! Thank you Meg! read more

VERTIGO FIXED! Lauren totally fixed my vertigo in one session. Not only is she a great physical therapist, she is a kind person who listens and takes the time to understand the complications of the physical pain and emotional impact. The whole staff there is so friendly and efficient Parking is super easy and they are always on time and ready to go. 100% recommend. Thank you! read more

I've been seen at Energy Physical Therapy for about 3 years, by 3-4 excellent physical therapists. Joyce, who I've seen over the past year, is magnificent. She is kind, caring, endlessly knowledgeable, and attentive to detail and proper form, which I LOVE, and which are essential in good PT. She constantly has new variations and exercises for me to continue progressing my healing, and she is encouraging and has a great sense of humor too. Everyone at this place is friendly, warm, caring, and kind. I highly recommend this facility. read more

I came to Joseph with Knee and back pain. Joseph worked on my muscles and gave me exercises that I could use daily to improve my condition. I asked him all the questions, and he answered them thoroughly. He has always been happy to explain anything. I so appreciate how kind he has been to me. I highly recommend Joseph with all your physical therapy needs! Thank you so much Joseph for the EXCELLENT care! read more

I needed message treatment on my neck . My messages were done 2X weekly and I could feel the difference after a couple of weeks .