I called trying to make an appointment because i'm in my third trimester having pelvic pain and my ob referred me to them. Unfortunately their next appointment was in 6 weeks, which falls very close to my due date. I was still hopeful to make an appointment, maybe someone would cancel or they could try to get more help? The girl on the phone was no help at all, she quite literally could not care less that i'm pregnant and in pain and in need of help. No sincerity, just flat out - no. As someone who works in healthcare you want to go somewhere that the people who work there have compassion. During my last pregnancy, I went to physical therapy west in woodland hills and they got me in right away and provided great care. Would highly recommend going there for your needs and not rehab specialists. read more

Rehab Specialists has definitely the best physical therapists in the Los Angeles area. Because of a recent full hip replacement, I will need therapy to regain the use of my left leg. I know the care I receive will strengthen me physically and return my body to normal quickly and efficiently. read more

I just switched over to Rehab Specialists from another PT office and it's night and day. I've had three different therapists so far at Rehab Specialists and they are all very knowledgeable, professional, attentive and hands on. The place isn't big but it's never crowded- it's clean with plenty of equipment. I highly recommend this facility. read more

Hazel is an absolutely terrific physical therapist. Very knowledgeable, sweet, and caring. She got me better in no time!

1-star because the therapists are actually good. However you can find good therapists anywhere. Front staff/management beyond rude. Office "manager" should work at the DMV instead of a facility where people are trying to heal. Impossible to get appointments. Then when you do, you must give 48 hours notice to cancel. So if you are sick, or get called in to work, you pay out of pocket. I understand 24 hours. But 48? Rude, and won't be going back. Plus the bathroom, changing area is filthy, and in disrepair, shower "out of service". There's clearly a reason the 5-star reviews are from years ago. Maybe take a look at your customer service. Someone needs to remind them, that while insurance might be covering costs, WE, the patient, are actually PAYING for our insurance. GO ELSEWHERE. read more

Absolutely terrible customer service and horrible follow through. I waited two weeks to get an appointment and they subsequently canceled on me twice. These people have no interest in your well-being. Find another solution for your physical therapy needs. The manager who I spoke with was rude spoke over me and couldn't care less about finding a solution to having me wait almost one month to start physical therapy. Find yourself a rehab specialist that doesn't have so many clients that you end up getting canceled and end up neglected. read more

Was taken cared of by Gail and Vera, I couldn't have asked for better physical therapists to help me recover my pelvic floor post partum. Gail performed examination on my strength and severity of issue then gave me exercises to help me basically lifelong to keep everything in shape. Vera who worked with my schedule, kept me with my exercises and fine tuned my muscles. I love just how positive everyone was at this facility and well equipped they were with tools to help me recover. Truly feeling great now and so quickly! read more

Beware!!! Didn't even get to pass the receptionist, who acted as the owner. She is not. First, she first handed me a 10 or so page questioner. Asked her why this was not available online or email? she avoided my question all together. Then she asked for an open credit card to a) Guaranty insurances payment within 90 days or my card will be charges and b) $75 charge for less than 2 days in advance cancellation as stated in their paperwork. I reluctantly gave her my AmEx she said they don't accept that card. Perfect time to leave. They are willing to disclose the parking rate at $1.25/15 minutes, but they intentionally withhold credit card requirements disclosure in advance or when making appointments only to bring you in rather than losing you over the phone or email. There are a lot of more reputable PT providers with much better customer service and attitude than these clowns. read more

Meh! I am very unimpressed with this facility. I went for several weeks due to frozen shoulder syndrome and I was totally underwhelmed by my experience there. The receptionists were always eating and not welcoming. My first therapist would demonstrate an exercise and then spent most of the time counting the repetitions and typing info into the computer. She always standoffish and seemed quite bored . After a couple of sessions , she turned me over to Vera who was a delight! She was personable and helpful. She made great suggestions and seemed like she really cared about her patients. She even suggested that I make video of the exercise demonstration so I would be sure that I was doing them correctly at home. Unfortunately, I got turned back over to my original therapist and again ....meh! I felt that my trainer at Equinox did a way better job helping me to regain mobility in my shoulder. If you decide to go to this place, be sure to ask for Vera to be your therapist. She's totally awesome! Everybody else was just going through the motions. read more

Happy therapists. This is the only (salt water) pool therapy around the West Los Angeles and San Fernando Valley area.

Immediate relief after years of self pain management. I had been to a few other physical therapists over the years each with their own idea of excersise/stretch routines to take home on a piece of paper to do my own follow up. Nothing was personalized, all just specific to my hip area and nothing ever got rid of the sciatica in which I lost several hours of sleep every night. Pain and less sleep was my new normal. Until I met Mae at Rehab Specialist Inc. I was pleasantly surprised during my first assessment appointment with Mae. She is personal, sensitive but strong and extremely knowledgeable in her field. She cared that I really understood what was going on, why I had the pain, why we were doing certain movements or what she was assessing. I felt that we were figuring out the issues together which began my journey to realize there was also a very mental part of therapy to handle the pain management. Thanks to Mae she also makes sure to incorporate this in our appointments and has been extremely beneficial in changing my mindset. Mae has made a huge change to my life and my daily routine. I am now back to doing simple things that I stopped doing because it hurt or I was afraid to injure it further. We have made a long term plan to continue to get stronger for some more extreme activities as well. I love that they have interest in my long term health! The receptionist is also great. She is attentive, sweet and take her time with me which is all much appreciated. read more

Erica was extremely helpful in my recovery from hip replacement. They also have a pool and offer aqua-therapy, which is fabulous if you have limited mobility. read more

Words cannot describe how awesome this place is. Cheers, to Melissa (my physical therapist) and to her team for doing such an amazing job. It all started with shoulder pain that was sharp and continuous. A later diagnosis from my Sports Medicine specialist stated that I had shoulder arthritis. Though it wasn't severe, it was painful enough to significantly affect my daily workout routine (which consists of a high impact regimen) and my house chores (gardening and house repairs). My doctor referred me to Rehab Specialists and stated that they will take care of me. There was no sense of urgency in his tone so I assumed it was not that serious. However, being that this new arthritis diagnosis was my "first rodeo" it seemed like the end of the world for any and all of my daily activities. I then go to Rehab Specialists. I was impressed with how easy it was to find the location. There is a parking lot conveniently located right off Balboa Blvd into the plaza. The parking payment was not that bad however there is ample street parking. I was immediately impressed with the equipment and machines used to assist the patients. They seemed to have covered all their bases for any issue the patient may have. I complete my new patient forms and the staff proceeded to explain to me what to expect. They are so professional and nice and definitely eased the overwhelming feeling I had. I then meet my physical therapist, Melissa, whose energy was so positive and welcoming. She is highly knowledeable as well, answering all kinds of questions that involved my diagnosis that had me understand all perfectly. Even the questions I didn't think I had, were already answered through her thorough explanation. The workouts were well rounded and did the job perfectly. Melissa and her team gave great step by step instruction with continuous motivation all the way through. Every session was a challenging yet enjoyable experience. I continued my physical therapy sessions while doing my "homework " exercises at my house. My shoulder has not felt better in a long time. No more sharp pains when moving. I complete my regular house chores with no problem. Though I had to significantly modify my high impact workouts it was not the "end of the world. " With the awesome instruction and physical therapy exercises from Melissa I am still able to continue my high impact workouts (just not as much). When I had my follow up appointment with my Sports Medicine specialist; I had nothing but great things to say about Rehab Specialists. I also stated that should he have any patients that live near or are not too far from the area; to refer them to Rehab Specialists should they need physical therapy. Thank you Melissa and the rest of the Rehab Specialists team for all that you have done for me. Very very much appreciated. read more

The stuff are amazing. Specially all PTs. They take they time taking care of you. Make sure you get the help you need and fix you!!! Love this place wroth it for eating for a month just to get in. read more

My urologist recommended pelvic floor PT to help prepare for prostate surgery. Since Rehab Specialists was near his office I dropped in to find out about their services and make an appointment. The office staff was very helpful and suggested that I see Mae Murakami DPT, their Director of Pelvic Health. They were able to get me an appointment with her later that same day. And I am very glad they did! During my first visit, Mae took plenty of time to understand my medical needs and explain what pelvic floor PT is all about. She has just the right combination of clinician, educator and coach and has extensive experience working with men both pre and post prostate surgery. After a complete exam we started working on learning basic "Kegel" exercises (and there is a lot more to it than what you can glean from watching on-line videos). Mae put me completely at ease with the whole process... You know how hard it is for "us guys" to discuss anything about what is going on "down there." I have been seeing Mae for several weeks now and I am amazed at the progress made. Each visit I learn something new and integrate additional exercises into my program. At each stage, Mae explains how each new activity adds to the whole system. It is not just about pelvic muscle tone, but also how your brain needs to retrain how to use all the muscles. I can't say enough about how great this experience has been. I actually look forward to my PT appointments with Mae. She really makes you feel as though you are doing something proactive to improve your outcome and maintain a positive attitude. The office staff has done a great job setting up appointments and getting things set up with my insurance plan. read more

I have been taking my mother-in-law to see Pearl for lymphedema treatment for the last two years. Pearl has played such an instrumental role not only in the initial treatment for Sonja's aggravated condition at the time, but also in her ongoing therapy to manage her condition to a point that allows her a much improved quality of life. Because of Pearl, Sonja enjoys dressing in many of the same clothing and shoes she's always enjoyed and her mobility is greatly improved. Thank you, Pearl! Our family is indebted to you and others who are helping all of us along the way. Cheri S. read more

Excellent service and very professional. Staff is enthusiastic, doctors and physical therapists very encoraging and reasonable. i've been there for tennis elbow and pinched nerve. Exercises and therapy have been spot on in treating both. Highly recommend. read more

Jennifer K has been a great PT for me twice, once for a slipped disc in my back and most recently to regain motion after rotator cuff surgery. She showed me exercises to restore motion and strength, thoroughly explaining them and helping me learn the movements properly. Her bedside manner is excellent, very personable and engaging to make each session a comfortable experience. The office staff are very helpful to set up the schedule and send reminders so I could maintain a steady routine during the rehab period. read more

This office is amazing! Melissa was great and patient. She also kept checking in to be sure I had no pain. The front desk staff is also really nice and actually called me when they had a last min cancellation! Highly recommend! read more

Thanks for the muscles, ladies! I never thought I'd enjoy physical therapy but Melissa (Dr. Peters) and Vera were delightful, attentive and skillfully got my mobility and strength up to speed. Lovely, peaceful environment, easy access without much walking from parking lot. read more

I was diagnosed with pelvic floor disorder. (specifically LAS). Apparently because of many years on a stressful job my pelvic floor muscles were in a constant state of spasm. Unless you've had this it's hard to explain how painful and debilitating it is. While I was thrilled to finally being properly diagnosed, I was devastated to find out there are very few pelvic floor specialists around. I ended up going to all 3 facilities in a 30 mile radius. Tried them all. (yes, I was that desperate). And after a few sessions with all three facilities this place was the clear winner for me. Hands down. They have a woman named Mae who is phenomenal. I call her my angel. She literally has given me hope when I thought it was hopeless. You can read about her on their website. But suffice to say she was made for this profession. She knows her stuff. Is super easy to talk to. You instantly feel comfortable with her. And trust me that's soooo important with this particular ailment. Plus she's given me so many tools and stuff I can do at home that's been sooo helpful for a speedier "rebirth". Her specialty is womans health/recovery. But I know she does men to. Truthfully, I hesitated writing this review. For purely selfish reasons. I didn't want to compete with her scheduling. But I had to. I couldn't/wouldn't deprive others suffering and in need of her knowledge and skills. Just couldn't. She's truly that good. Special shout out to Yana. She's helped me too. And fantastic! Regarding Medicare and one reviewers displeasure: Yes, they can and do bill up to $380. But they accept what Medicare pays and you're left with a minimal charge. Medicare pays this facility about $105/$107 per one hour session. My supplemental pays the other $20. Another facility I went to billed $320 and Medicare paid $168 for a 30 minute session. My supplemental paid $34. You do the math. Pretty darn reasonable in my book. Lastly, if anyone out there suffers from this don't hesitate to reach out to their office manager Melinda. (great lady). She can pass me your info and I can go into more depth via email. I was soo desperate when I was searching so want to help others that might be looking too. read more

Our daughter has been getting PT with Melissa here for the past several weeks, and she and the staff have been great. Very responsive, great with insurance, and the treatment has been excellent. Plenty of parking - parking is cash only tho. read more

Awesome team! Special mention to Dr Stephanie, PTA Vera & Ms Melinda! You rock!!! My best PT experience ever!

Pearl was the absolute best in dealing with my Lymphedema! I would definitely recommend her to anyone needing relief from Lymphedema. Thanks, Pearl and Jenni read more

Excellent facility and wonderful therapists! They've helped me immeasurably! Mae and Vera were kind and knowledgeable! Would recommend.

Jessica is an incredible trainer. She helped me understand why I was having back/hip problems and was very informative about how I could prevent similar injuries from occurring in the future. Jessica gave me several stretches to do at home that have enhanced my flexibility and have greatly alleviated my symptoms. She is patient, kind and committed to her job. If you want a trainer that is determined to fix you and get you back on track, then ask for Jessica, You won't regret it! She has my back and she'll have yours too (sorry for the lame pun) read more

Rehab Specialists has been a Godsend for my son and his Chronic Pain condition. When my son began treatment, he could barely walk, had difficulty sitting in class and couldn't handle the pain from being in a car for more than 20 minutes. Using multifaceted chronic pain treatment techniques, my son can now attend school most of the time and has an amazing team to support him when flare ups occur. He has a way to go to be more functional, but has come so far being able to attend school, spend time with friends, and has begun to enjoy life again. Jenni Rai and Auggie are the well trained magic with treatment, pain relief, and teaching my son tools to handle his chronic pain. Melinda Inez has worked miracles dealing with our insurance and scheduling. Her friendly smile and helpful demeanor make the business side of treatment so much less stressful. If you or someone you love has a chronic pain condition THIS IS THE PLACE for treatment. read more

The physical therapists and PT aides are knowledgeable and contributed to my improvement of mobility.

My husband had his first session today. When he (a physician himself) described his symptoms, the therapist reaffirmed his diagnosis and professionally assessed what exercises would best hasten his recovery. The front desk staff was courteous, professional and efficient. There was no significant wait time. Great experience! read more

I have been going to Rehab Specialist in Encino for the Aqua Therapy and have had the best experience. The staff is great especially Vera and they are knowledgable and friendly. The pool is warm and clean and I wish I could go everyday. read more

Absolutely wonderful experienced physical therapy. I highly recommend. Jenny has bern wonderful.

We are very thankful for the excellent love and care my daughters have received at Rehab Specialists in Encino. My daughters say they really enjoy and are very thankful for the wonderful physical therapy they have received from Jenny (and they love her physical therapy dog, Auggie) and very much appreciate physical therapy aid, Jackie. Office staff, Melinda and Ashley, have also been very helpful, personable, kind, and considerate both in phone calls as well as in person at the office, they have also been very accommodating helping with scheduling adjustments we have needed from time to time. All the staff are very kind and have been helpful in many different ways, we very highly recommend Rehab Specialists. read more

I've been coming here for physical therapy for about 2 months and they are amazing. Primavera has been very professional, courteous and kind. She's very experienced. The receptionist Melinda is extremely helpful and very friendly. She's a great asset for being bilingual. I highly recommend this facility for physical therapy needs. read more

Absolutely the best !!! Jacob and the entire staff were friendly and professional !! AAAAA++++ All the way !! Thank you read more

Jessica Hawley-Gamer is THE best. She treated my scoliosis which helped improve my posture and my back issues with a combination of physical therapy, stretching/pilates positions and manual therapy. Jessica was trained in scoliosis treatment (among other things) and is extremely knowledgeable. Plus she is a super nice person and easy to relate to. My experience at Rehab Specialists was very positive! read more

I see two PTs here, including Pearl, who gives the best massages and has a very comforting and kind presence. Even though I have to go here for treatment due to a condition I have as a result of cancer, I look forward to the appointments in part because of how caring Pearl is. She made the most stressful year of my life easier to manage. read more

The best physical therapy clinic I have ever stepped foot in. From the moment I walked in the door I was greeted with a warm energy from all the staff. The first person I met there was Ashley who is the receptionist at the clinic. She was very professional in her work ethic, demeanor and organizational skills to get me situated before my appointment. Ashley did an excellent job explaining my co-pay as well as informing me on the paperwork I had to sign. I originally went with Jessica during my first visit and she is so awesome. She has such a great attitude and explained my injury to me in depth as well as the process I was going to go through. After Jessica's evaluation, she referred me over to Jacob who is another physical therapist at the clinic. Jacob has been excellent and his knowledge of the anatomy and the physiology is up to par. His massages are the best I have received in my entire life and his program structure of the exercises has been great. I will definitely be adding to this review later on when my treatment is 100% complete! read more