The initial sales visit was professional, and thorough without wasting time. The visit to add…read morespray insulation into my exterior walls was great. The team ran into some problems that were outside of their control and handled them extremely well. The spray makes a mess but they covered beforehand, and then cleaned up very well afterwards. Re cost, I obtained seven estimates. Only two came in cheaper, and I those estimators did not leave me with a good level of confidence that they would have quality work.

Absolutely horrible customer service and a very disappointing experience…read more During an energy audit, my hardwood floor was damaged. I also discovered that the technician moved my security camera from the window to a table without asking. This was captured on my security footage. When I raised these concerns with management, I felt they were dismissed. The manager told me he believed the technician's account over mine despite the video I provided. I also informed him that I intended to leave an online review. During our conversation, he responded by saying, "I'll sue you for defamation." And, " I can't wait to see everyone on Reddit laugh at you" That response made me question whether customers feel comfortable leaving honest negative reviews after receiving that kind of warning. Based on my experience, I cannot recommend this company. I encourage anyone hiring these contractors to have security cameras and to document the condition of their home before and after service. In my opinion, moving a customer's security camera without permission is a serious security concern. Xcel's website has a list of companies you should use I'll provide a list below. With only 140 reviews on google and 21 on yelp the business has been in business for 17 years he says. Yea a lot of people love your business

My experience with Photon Brothers has been nothing short of infuriating. I want to be absolutely…read moreclear so nothing gets lost: the communication, customer service, and basic professionalism I received were shockingly poor, and I deeply regret choosing this company. Photon Brothers wasted 6 months of my time and cost me roughly $17,000 due to their negligence. I repeat, DO NOT UNDER ANY CIRCUMSTANCES CHOOSE PHOTON BROTHERS. There are many solar companies out there, take your business elsewhere!! This is a company that puts customer service LAST and will throw you under the bus and leave you hanging the when issues arise and they need to do something that inconveniences them or impacts their bottom line despite contracts, written and verbal promises and basic honorable/professional business norms. Our family moved into our new home in June and immediately began comparing solar proposals. I ultimately chose Photon because Sam Johnson (senior sales rep) appeared knowledgeable. I was explicit with Sam about the type of roof and shingle I had--I even sent him the official documentation from the roofing company detailing the type of roof and shingle. He assured me multiple times that Photon could handle it and told me he had built extra labor costs into the contract for exactly that reason. We signed a contract and approved financing. Then came the site visit with the installation supervisor, Drew Perry. I was on the roof with Drew as he inspected everything. He told me directly that the roof was suitable and we were "good to go." Every step of the way, Photon reassured me the system would be installed before year-end so I would receive substantial expiring federal tax credits. Throughout this process, I repeatedly checked in with the project manager, Kaitlyn Martinez. Responses were rare, slow, and unhelpful--but when she did reply, she also confirmed everything was on track for installation before year end. Install day--November 24--was when it all fell apart. Only that morning did the installation team realize they had completely overlooked the shingle type and couldn't install the system, even though I had disclosed this upfront and even though their own supervisor had inspected the roof in person. The install crew told me they messed up and would make it right and still get it done before year end. Kaitlyn (project manager) called--one of the only times she ever did--and assured me there would be no added cost and they would still complete the project by year end, I was reassured again that they would uphold the contract and their promises. That turned out to be untrue. After several incredibly frustrating conversations with Sam and co-owner John Johnson, where I had to constantly call them for updates, I was finally told that Photon would NOT complete the project at all. They openly admitted they made the mistake but refused to honor the contract or their repeated promises because it would cost them more in labor. John specifically told me that--even though the error was entirely on their side--they were not willing to take the financial hit to fix it and I was just out of luck. They refused any sort of compensation for my lost time and money. John initially tried to blame me because I had a difficult roof, then blamed Drew Perry (instillation supervisor), then blamed his Ops team then just told me verbatim "construction is difficult" and I need to understand that, so too bad for me. As a result, I've lost more than six months of time and a ~$17,000 tax credit, all because Photon Brothers failed to do their job, failed to communicate, and then refused to take responsibility for their own mistake. Based on my experience, I would strongly caution anyone considering this company. They overpromise, underdeliver, and when their internal failures come to light, they deflect, delay, and ultimately leave the customer holding the bag. I cannot recommend them under any circumstances.

Increased rating to 2 stars and leaving comments below so others know our experience…read more To Photon Brothers credit, they approached the city and received an exception to install the 28 panels. The panels have been installed for a few months and we've been pleased with the system. Thank you for your resolution Photon Brothers team.

Zak was professional, knowledgeable and patient as he answered all of our questions about solar…read moreenergy to help us determine if solar was right for us. We are excited to work with Best Roof & Solar and recommend this authentic team!

From the owner: If you are looking for the best Golden roofing company, you’ve come to the right spot. At Best Roof…read more& Solar, we are highly experienced in roofing and solar services. Our solar contractors are experts in solar panel and roofing installation, from evaluating your needs to saving you money for years to come. Our residential roofing team can re-roof, replace, repair, and install any roofing material. From shingles to metal roofing, our contractors will keep you and your family safe from leaky roofs and Colorado winters. We provide our customers with transparent conversations, unparalleled service and products, and ongoing support! Located in Golden, we proudly service Lakewood, Arvada, Littleton & the entire Denver Metro area!

Jordan was amazing! He came from Denver area all the way to Colorado Springs without a promise of…read moremore than $100 inspection fee. He found issue on my non functioning solar system quickly and had to run to a big box store for parts. He came to me even when Mike at Rex Roofing said no one in state would be available until next year due to solar rebate going away at end of 2025. Too bad Rex Roofing lost permanent business. Mountain View Solar is literally 2 miles from my house and never returned multiple calls. Same for CO Roofing and Solar. My original installer Rocky Mountain Solar and Wind will install, but Lotus the owner does everything in his power to avoid any kind of post install support. See repair/consultation agreement and how crazy it is! NEVER! Jordan Dysart will always have my maintenance business because he is prompt, clean and fair!

JJ Solar installed a solar electrical system with battery back up. They were great about getting…read morethe work done before the big 4 day power outage here in the Front Range (Dec 2025). It was a challenging project that almost no other solar companies would touch. They came in with a fair bid, great communication and completed the project before the Big Federal Tax Incentive Deadline. Highly recommended!

Never send your tax dollars to PROP UP oil prices again!…read more In case you didn't know, our federal taxes have been spent to prop up oil prices. This not only keeps us spending more on our heating and driving fuel, it is also corporate welfare and keeps us dependent on oil companies. Since Golden Solar installed my solar panels in 2012, I have spent an average of $13/month for heating, air conditioning and electricity for a Denver home. Pretty great, eh? Golden Solar has also assisted me after some epic hail storms by inspecting panels for damage for free (there was none!). Help yourself, the environment, and our ultimately, our economy by going solar with Golden Solar. This company has been incredibly good to work with.

Outstanding Work. Quick response to phone calls…read more Friendly staff. I would not hesitate to recommend them for any of your soar needs.

We hired J&K for a relatively minor project, installing one new section of gutter along our…read moreroofline. The cost relative to the project was quite high, but that was unfortunately a reflection of inflated prices across the whole construction industry due to high demand, supply chain issues, etc. so I don't hold that against them. More importantly, the communication and customer service were top-notch (two things that are most important to me with contractors, and the key criteria that differentiate different companies). The work also was done on time, with good quality and quickly. Overall great experience!

This has been a very LONG and drawn-out experience. From the first contact to completion, took…read moreover 8 months!!!!! The roof was replaced in month 3. However, The roof installers damaged many parts of my siding and fence while installing the new roof. The gutters installers had a down spout drain directly into an exhaust pipe in my roof. Just very lazy and careless work (in my opinion). The last 5 months were spent trying to get all of this repaired.

So few companies will even do mini splits, much less demonstrate true expertise in the technology…read more Rudy and the team designed and installed an excellent system to heat and cool our garage and home office, completed the job ahead of schedule and for $2500 less than my nearest quote. There was a slight deviation from the equipment in the quote and what was installed and I wasn't even worried. Three weeks later I got a call that they had the part and they installed it! Being true to what they commit to, even if I wasn't bothered by it, seems to be their culture. Thanks!

We recently had our heating/cooling system replaced by Controlling Systems and we could not be…read morehappier with their service from beginning to end. Chris in sales, who is as nice and responsive as can be, gave us a fair and comprehensive breakdown of our options and all associated rebates. Jimmy and Darin, the installers were friendly, knowledgeable and efficient. Highly recommend!