Visited on May 4. I was unable to connect to WiFi while in the gym. I asked for help at the front…read moredesk. Zero help was received. Left early bc of it.

The best gym in Houston. Feels more like a family than a gym…read more Ed is running a top notch operation and one of the things I appreciate the most is just how clean the gym is at ALL TIMES. They employ quite a few employees who are consistently making sure the gym is absolutely spotless.

I joined in November, 2025 and had an issue with my membership. I tried talking to a couple of…read morefolks at the sales and training desks and was still unable to resolve it. Yesterday I decided to try and fix the issue again and I had the good fortunate to meet with Jonathan, the GM. He was friendly and super helpful. He actually took the time to explain why the issue was happening and then gave me a couple of options to resolve it to my satisfaction. Thank you Jonathan!!

A friend of mine made the rude comment that "everyone working out here looks like they are on…read moreparole". But you know what? Really like this gym. Great equipment. Especially EGYM. And there are massage chairs. Good Hoist, free weights, Hammer. Recommended.

Came here after we were promised a free one day pass from the chevron marathon expo which turned…read moreout to be a lie. The front desk rep was extremely unapologetic and rude and told us we should have gotten a written statement for the free day pass?! What?! I'm extremely disappointed at the lack of customer service. I was so excited to try this gym but for $29.99 for a day pass, I'll pass. After we were disappointed and left, the front desk rep didn't even care. Even an apology would have gone a long way but hey that might cost me another $29,99!

Well the rumors are all true. This place is ELITE! Big gym spaces, LOTS of amenities, the crowd is…read moremostly experienced lifters, so it can be intimidating for newbies, but if you've got the cash and you're serious about transforming yourself, this is the place to do it.

I had been a member of this gym for 5 years and had a great relationship with the management or so…read moreI thought. I was injured by their equipment which is mostly second hand horribly maintained throughout the facility. I made a verbal report to the owner through the front desk staff and I offered a solution. I returned to the gym a few days later and was frustrated when I nearly injured myself in the same manner due to the same faulty equipment. I immediately approached the owner who informed me that my her gym was protected from any liability because all customers signed a waiver and that I should be more careful! I informed her that the waiver would likely protect her from some liability but not from the gross negligence on the part of Befit gym due to the fact that MOST of the equipment is in poor repair and they are aware that they are putting patrons in safety risk! She argued me to the point that it became a hostile environment. He became Karen! She wouldn't even allow me to file an incident report. I had them cancel my membership. I am now moving forward with litigation. I do not recommend this gym to anyone . UPDATE: the gym doesn't appear to have any liability insurance or an incident reporting process. After I inquired about the two, the owner unbeknownst to me, made a criminal complaint to the police alleging some fictitious claim as an attempt to shield her business from liability in future litigation. Had one of those type officers arrived, I could be dead. Please do not patronize this business. It is not a safe environment for any of US!

Fantastic gym! It's an old school gym fully equipped with every machine you could ask for. Good…read moremusic too. I strongly recommend it.

Not realizing how large the city of Houston is, this was quite a drive for me to get to from where…read moreI was staying, and I speak for someone who is not familiar with the city-much less Texas-at all. Since I mapped it out beforehand, I knew where to park and how to get to the gym. This was a fairly large shopping area, but EQX was right there, and the desk is there in front once you enter. There was a really nice girl this day with long braids, and she directed me upstairs to the locker room and informed me that parking validation was not necessary at this time; the gate just went up as you pulled up to it. Perfect! After going upstairs, I did wander around and then a trainer directed me over to the locker room, which was spacious and very clean. The fitness floor is on the second, and as soon as I found the treadmills, I knew where I belonged. Light movement in the stretching area after, and then back to a shower with decent water pressure. What I was fascinated with was how friendly staff was. Trainers actually smiled and said goodbye which you won't normally see in California or New York. I certainly wasn't at home! Compared to other locations, this one was very low-key, although I admit I came during the afternoon where it was probably quieter. I had forgotten this is the location that I was in contact with back in 2020 when I had ordered some masks from their shop since they were actually open. I had such a good experience that the trip here to see them in person was worth it!

Came to Equinox for the first time for a Spa treatment. I…read morelove that when you book a spa treatment, they let you come in and use the gym/sauna beforehand. The gym equipment is a bit outdated though. I do like the fact that they offer cold towels post-workout to cool off. For the Spa treatment, I got the Hydrafacial 50 Min - Deluxe. For a first timer, you can also receive a 25% discount as well. Kristen was my esthetician and she was truly the best! You could tell that she was very experienced. She was very knowledgeable about all of the products and the facial itself was very relaxing. Really enjoyed the lymphatic drainage the most, she had my face looking snatched and jawline on point and skin truly glowing. 100% recommend booking her for a facial! Parking - Free in the parking garage

I've recently move back into town and something I was looking forward to was to signing back up for…read moreLife Time. Obviously the monthly fee isn't cheap but it usually comes with the territory if you sign back for membership. Working out or spending time here is more of a lifestyle and the amenities it has to offer. There's always trade-offs and membership cancellation in pretty much anywhere you go can be an issue or challenge, but I find all things this place has to offer out-weigh any potential downside. With all that said I think its worth the money to be a member here. And I particularly enjoy hanging out at the pool on those lazy days.

I just got in from Maryland and was looking for a good gym to go to. I ended up at the Lifetime…read moreTennis at the Galleria Mall, and they sent me over here--it was only a 6-7 minute drive. I came in as a guest and Cameron helped me get signed up. She showed amazing hospitality and made the whole process easy. If you're ever in the Houston area, definitely come to this Lifetime. You won't regret it!

I've been going to this 24 Hour Fitness location and I gotta say, this place is awesome. It's…read moreclean, the equipment is solid, and overall it's in great shape. There are a couple machines that could use some repair, but nothing that takes away from the workout. You can still get everything in without a problem. What really stands out is how well this location is kept compared to others. It blows the Dallas location in Richardson out of the water. If they stay on top of those few repairs, this is easily one of the better gyms around.

Thought I finally found my home gym... guess not. Gas line…read morebroke at my house, no hot water, parents in town, kids just needed a hot shower. I called ahead I was told "of course." Show up and suddenly the manager says my kids can't go past the front desk. No compassion. No flexibility. Turned them away.

The pool is not being cleaned properly. There is stuff floating in it and it seems they arent…read morevaccuming it. I see the same things floating for weeks. There is always sand in the indoor pool. Also, there are constantly women who get in the jacuzzi with only a towel on and it is so unsanitary. No one enforces the swim suit covering required.

I've been a Lifetime member on and off since 2013, and consistently at this location for the past…read moretwo years. There was a time I truly looked forward to coming here, but lately, that feeling has shifted. Earlier this year (around February or March), there was an incident where a man entered the women's locker room - far enough in that it was clearly not an accident. I reported it immediately to staff, but I never received any follow-up, which felt unsettling, especially given how tucked away the women's locker room is from the men's. Additionally, the equipment at this location feels outdated compared to other clubs. There are frequent maintenance issues, and the overall layout doesn't seem optimized for peak times. If you're hoping to train legs for example between 4-7 PM Monday through Wednesday, be prepared to wait - often long - for machines or platforms etc. Interuptions during your sets are the norm. Even gyms with a significantly lower price point, like EOS and planet fitness, have more versatile equipment (e.g., a dual abductor/adductor machine), which could be a worthwhile upgrade here. Crowding has also become a major issue. Over the past couple of months, the gym has felt consistently packed regardless of the time of day. If there's a new sign-up promotion running, it may be worth re-evaluating how it's impacting existing members. It's incredibly difficult to follow a structured workout when you have to constantly rearrange your routine just to get access to equipment (if you're lucky). Parking has also become a huge deterrent and adds another layer of stress to each visit. The class schedule is not great either, as a yogi, i rarely have the opportunity to attend a class, and wish they had AM sessions available. Pickleball courts are fresh and new, but are first come first serve, and since they have been installed, have not had a chance to use them, due to strenuous wait times. Not to mention the amount of people who walk around with tripods at peak times recording, hence why i pay the fees to not be around people recording.. While I appreciate the under-26 discount, which brings the monthly cost down to around $220, I'm beginning to question whether the value is still there. I would really encourage management to consider updating equipment and rethinking capacity management - especially at peak hours. It's difficult to understand how this location is being ran when other nearby locations offer a much better experience for a similar price point. The one thing they do right is customer experience. I always enjoy getting to speak with the front desk staff and trainers. I really hope this feedback is taken into consideration for improvements, and helps out anyone who is considering spending $3000 a year to work out here.