I purchased my Xlab rs7 from them online all the way from California due to a shortage of any…read moreavailable locally. The bike itself was a fantastic value and priced accordingly. Once the order was placed they were in contact with me, advised me of next steps, and shipped my bike out very quickly. When it arrived, it was packaged exceptionally well and completely flawless, and it was assembled about as far as it could be for shipping. About 30 minutes later I was riding. What really made them standout was the after-sale service. I'll admit I took a few tries to get my saddle height correct, partially due to the seat post slipping. In the process of readjusting, I ended up stripping the seat post wedge bolt. I emailed them back, and both Peter and Andrew responded, and had a replacement part as well as carbon paste dispatched to me almost immediately. This is despite them knowing that I'm out in CA and pretty much guaranteed not to have my bike serviced there. That level of customer support is almost unheard of now and a true testament to how devoted they are to the customer experience. Whether you are local to them or online, I can't recommend Contender Bicycles enough, and I can confidently say I will be buying all my bikes and cycling gear from them from now on.

paid $138 for a bike tune-up - next very time my wife took it out (2 days later) for a casual…read morestreet ride down to P.C. July 4th parade, the front brake (non-disc) literally blew up... Dropped off the bike for repair and was charged another $26. Asked if that should've been addressed in tune-up and got a blank stare while owner standing there listening... It's not the $26 but, it's NOT standing behind your work - maybe if the bike said 'Specialized' it would've been handled differently

All facets of my latest visit to GoRide was 5 star. I had a shock serviced and wheel trued…read moreperfectly in 4 1/2 days reasonably priced!

The team at Go-Ride has been totally awesome to work with. From the day I first purchased my bike…read moreto the subsequent service appointments, they've been terrific. The owner and employees are good people and are committed to providing great service to customers. Back in March, while I was busy skiing as much as possible, I stopped by Go-Ride to check out mountain bikes. I figured I could get a great price on a last season's bike and a friend told me Go-Ride had the best selection of mountain bikes in town. I was not disappointed! Go-Ride specializes in mountain bikes and inventories most of the major brands, models, and sizes. Ryan helped me for nearly two hours, matching me to a great bike and taught me how to adjust the bike, and dial it in for my riding. I had a lot of questions about just about everything and he patiently answered everything and gave me killer advice. I LOVE the Pivot Mach 6 Carbon, I purchased, and Go-Ride sold it to me for a great price too. It's probably more bike then I needed as a beginner, but I've put about 200 miles on it so far this season, and I've LOVED it every mile. It fits me really well, is comfortable to ride, handles well, and jumps great. A few weeks ago while riding in Eagle Mountain my rear derailleur came off the bike because a bolt had gone missing. I should have been more conscientious about checking the bike before each ride, but as a new rider I'm still learning. Thankfully we were able to fix it on trail and got back to riding. Later that day I stopped by Go-Ride to have a bike tech take a look and make sure nothing else was wrong or broken. The tech did a thorough inspection, replacing the missing bolt, tightening everything, and making some other adjustments -- all free of charge. He got me back to riding the next day without any delays, which was awesome and very much appreciated! Last month I dropped my bike off for the new bike tune-up and they promised next day turnaround. Continuing their aim of delivering great service, my bike was actually finished later that same day! I picked it up, clean and shiny, and ready for more dirty mountain riding. If you're an experience rider or just starting out, Go-Ride is a great shop and well worth your time. Thanks for being awesome guys!

I was visiting SLC for the Christmas holiday week, and broke an odd part on my friend's e-bike that…read moreholds a power button. After going to a corporate e-bike store and a specialty E-bike store, I was directed to Guthrie Bicycle Shop on 2100 St. I walked into a modern, well-decorated shop on the 26th of December and was promptly greeted by Preston Jacobsen. He looked at the pictures on my phone and went on a hunt for a part he thought would fit (an older, out-of-production brake lever clamp). In the 15 minutes it took him to look in about ~20 parts drawers, he showed me around the workshop until we had a eureka moment at the bottom of one of the last drawers we checked. He had two, and gave me one, refused to take any money for it, and thanked me for sharing the story of my bike shop experiences back east and their long history in SLC. Only later, when I asked for a card, did I note that he was the owner. That type of service to a guy who will most likely not buy a bike from him (I live in Hawaii) is what makes independent bicycle shops like this a true gem in a world of chains and corporate clones. Long live Guthrie Bicycle Shop, the oldest bicycle shop in the land! Thanks, Preston! --JT

Hi, I recently…read morebrought in two bikes for your $90 tune-up and picked them up on 09/14/26. Unfortunately, I don't believe the work was completed as expected. Both bikes came back still dusty and clearly hadn't been wiped down, and I had to clean the frames myself. The chains also weren't lubricated. More importantly, my wife's bike is shifting worse than before. Front shifts from the small ring to the big ring were a little harsh before, and they're noticeably rougher now. Before the tune-up, it only had normal chain rub when cross-chaining at the extremes (small-small and big-big). Now it rubs in the big ring across the four largest rear cogs.

Love this shop! I'm a newbie so trustworthy knowledgeable people are what I need. We dropped a…read morebike off for tuning and can't wait to get it back. In the meantime Erica and Dennis were immensely helpful in getting our truck set up with Race Face pad. Erica was amazing on the phone, taking time to insure the pad would fit before I drove down to the store and Dennis was super kind to help fit it to the tailgate and talk me through the install once there. Will update if their tuning and promised delivery time on the bike are anything other than what we've experienced so far. Overall great shop with CUTE shop dogs - they have a customer for life and I'm pretty sure we have many bikes to buy and service. ;-)

Truly, a local bike shop. The DNA of the shop goes deep. Everyone there is extremely helpful.read more

I came in thinking I just needed some air in my tire. Turns out I needed a new tube and a tire,…read morethey were able to replace it quick and easy. They were so helpful and nice to me, I recommend 10 out of 10!

Don't let the name fool you, these guys can help any rider at any skill level. Skip can handle the…read moreany and all of your needs. Don't be afraid to ask dumb questions, these guys can and will take care of everything. Turnaround, communication and excellent service. Top Notch!!!!

Taylor's is my go-to bike store for purchasing bikes and getting repairs done. They have a…read moreknowledgeable staff, very competitive prices, and are experienced with all types of bike repairs and maintenance. I've always had a great experience with their customer service and highly recommend them!

I bought my Giant 29er from here almost three years ago and I still love it. I mainly ride the JRT…read moreito work... so flash forward 3 years and I'm back to pick up a tube... I mentioned how I need to bring my bike in for a tune up. The young lady helping me mentioned that I should have 5 tickets for complimentary tune ups.... The place is very clean and organized, the staff is friendly, knowledgeable and helpful. They.approached me, I didn't have to seek them out. Like that other store that lost my business. Glad I waited. Love my bike. Really like this shop.

Excellent customer service and dependability. Honest and reliable work. Also rapid response time to…read moreget back on road

Five-star, locally owned and operated bike shop. The Flynn team always treats me right. You're…read moremissing out if you take your bike somewhere else. Thanks! #bikejedi

Came here for the first time today and we were immediately greeted by Tom, who was very friendly…read moreand welcoming. Tom helped answer a lot of questions we had about gear for a long bike race that we have coming up. He was super knowledgeable and helpful I looking for different sized items. The shop has a good variety of things including gear for your bike, actual bikes, and a shop for any repairs/tuneups. Highly recommended for anyone that has bicycle needs!

I've not had a bad experience here. And I've visited a lot. Trying to be better about "impulse…read morebuys", so I've just popped in several times to drool over the new bike I'm considering. They've never made me feel odd for doing so. Just started using them as my go-to shop also. Hayden is super personable and walks me through every step. A couple times I've felt like the shop has assumed I'd want move forward on a service, but I've never felt pressured. I've also never been talked down to for not knowing something. All in all, I'm very satisfied with the experiences I've had at Hyland and would hyly recommend.