This review is only based on first impression appointment call!…read more I just switched my daughter over to Dr. Sun after being with another doctor for 12 years. My insurance isn't effective until July so we haven't met any of the staff personally. It's super important for me to get great service on the first call. That first impression means a lot and it went very well. The gal was really nice and helpful. I'm hoping that we will have the same experience in person. I'll update my review next month.

Doctor Sun has been our family doctor for years and has always provided us with the highest medical…read morecare.

Update: I haven't yet received an apology from the offending…read moreparty mentioned below. However, I am extremely impressed with the quick and efficient attempt to remedy the situation. Ryan from Upland Medical Group, not only apologized, but was able to get me a referral without even having to visit the PC office that Gina is employed at (#Win). Additionally Ryan was knowledgeable about the OBGYN that he referred me to, was on stand by to ensure I actually was able to make an appointment that was sooner than a week, and offered guidance on choosing a different primary care provider, AND a pediatrician for the baby on the way. Ryan was honest, patient, solution oriented and went above and beyond. It's because of him and his level of service that this review is being updated. Thanks to Ryan, I look forward to a long and thriving relationship with Upland Medical Group/Pomona Valley Medical Group. Previous Review: Dr. Mantha's staff member "Gina" that handles booking appointments for upland medical group was beyond rude and made an already stressful situation even more stressful. She started being nicer once I asked for her name, but she was anything but understanding or helpful. I'm almost 7 months pregnant, have not seen a physician... it took forever for United health care to reassign my primary care physician and receive the card. I'm desperately trying to get prenatal care and HAVE to have a referral to do that. I sincerely hope that Gina isn't an accurate representation of the level of service Dr. Mantha provides. If she is, I'm glad it's only a referral... May update this review after I actually meet with Mantha on the 19th of feb

Always caring and supportive. Great care and office staff that addresses all your concerns and…read moreneeds. Thank you

I went on Ozempic and have steadily lost weight with the help of Dr. Gomez and his I'm going to…read morecare for me and support if you want to lose weight this is the place. I don't think I wanna done this by myself without a little bit of intervention so far the Ozempic is going good. I went from 400 pounds to 358 not bad. My goal is to reach 299. By the end of the year overall goal is 250.

My parents have been going to this doctor for many many years. Let me start by saying Dr gomez did…read morediagnose and treat a blocked vain for my father and also diagnosed my mother's breast cancer just in time. BUT...his wife who also works in the office has ALWAYS made it difficult. She is rude and lacks customer service. I recently convinced my parents to move to a new pcp about 2 months ago because he was no longer giving my mother answers to the excruciating lower back pain she was feeling along with the dizziness she was experiencing in her everyday life and pain in her incision from her mastectomy she had nearly 19 years ago. Dr gomez answer to everything was "everything looks good" so he would never send her out to a specialist because he said "he did it all" Fast forward to today we just found out from her new internist doctor that she has Lupus and has had Lupus because her prior doctor Sergio Gomez had it in her files but NEVER bothered to tell us. Her legs shake when shes just sitting, she walks around daily feeling dizzy she had an ear sore that never went away until I had to do my own searching for an ointment that finally fixed it. This man has really let his practice fall through the cracks and they dont like patients that question anything or they will refuse service, after all it is their own practice. Good luck with this doctor.

I have gone years without a PCP just because I never knew who to choose. I finally came across…read moreSoriano Medical Clinic and I couldn't be happier. Dr. Soriano and the Nurse Practitioner Kimberly are both down to earth and compassionate individuals that genuinely care about their patients. At each visit, they took the time to listen to all of the concerns I had, not once did I ever feel rushed out of the office. Also, the front desk staff is nice and helpful with great customer service. An overall great experience!

Extremely frustrating and disappointing experience. The process was unnecessarily bureaucratic, and…read moredespite waiting for a callback for days, no one ever bothered to get back to me. We needed to be the one to call them and went to the clinic twice. After wasting my time going through their process, I was eventually told that my insurance was not accepted at the clinic. It took us one week, calling them, going to the clinic and they couldn't get a straight answer. All we needed was just a prescription for a maintenance medication. This should have been communicated clearly from the beginning instead of making patients go through unnecessary steps. Poor communication, inefficient processes, and a complete disregard for patients' time. I would not recommend this clinic based on my experience.

My experience here was very good, very professional and caring staff starting from the receptionist…read moreall the way to the nurse and the doctor. Everybody was so kind and treated me and my daughters with kindness. The check-in process was very fast. They evaluated all of us one by one and gave us a referral for x-rays. Thank you guys so much.

The policy's of this medical business are poor. Even if there is not one patient in the building at…read more2 in the afternoon, staff sitting around... they turn away patients who come to them for urgent care if they are a established patient. Patients who come with urgent needs are told " we will make you a appointment tomorrow" your insurance won't pay for a urgent care visit you need to book a regular appointment. patently untrue. Medicare pays the same for urgent care appointment as they do a regular appointment so This is about profits not care. When I did see a PA for the wound that should have been dressed by a urgent care they called the fire department and a ambulance! What a waste of county resources! I was transferred to a local er that was on lock down. I sat in that hospital ER for 16 hours overnight! When The ER physician was finally free to help me hours later, he said I do not understand why your doctors urgent care could not address this simple injury. They should have dressed it with a topical antibiotic cream. I wholeheartedly agree. When I tried to talk to the to the office manager the next day, I was unheard and treated disrespectfully. Then she sent a certified letter to me a few weeks later terminating the Dr patient relationship with a CC to their attorney! Can we say passive - agressive implied threat? How completley silly and a unprofessional Hippa violation! One more sketchy note: they sell in office Iv treatments that are bagged like a convenience store sale item. While some of them may help for jet lag , flu and hangovers I take exception to the one called the "Myers cocktail" They imply in their literature and web site that it can help a wide list of diseases including dementia , Alzheimer's,... need I say more? Ok... my mother is dying right now from this horrible disease I know ALOT about it. I did mention to the office manager that It felt a bit scammy and wrong to imply that a vitamin Iv would help Alzheimer's. 99% of neurologists will tell you that a cocktail iv might offer a small vitamin boost. It will not help or slow down the diseases listed in the advertising for this Myers Cocktail. The two offices in this practice are not wheelchair accessible, based on my experience I feel the staff lacks ada, cultural and mental health competence.

First off, I'm not one to leave a review because I believe the service you get speaks for itself…read more Being a health care professional myself for over 40+years working in the field from level of care to supervisory gives me a great amount of experience to provide a through review. First the office staff are very professional and accommodating, next the clinic staff who takes your vitals are professional and ensure they use universal precautions to ensure there are no cross contamination from patient to patient. This is a biggie for me when it comes to doctor offices. Last, Dr. Rishi Majithia. This is my fourth appointment seeing him. I was recommended to him by my daughter in law who is a medical professional. I was initially very skeptical because doctors now days care more about money than the care they provide. Dr. Majithia, my first appointment he listened to my complaints and concerns, gave his feed back, made slight recommendations and genuinely seem as if he cared. By my second appointment he actually was able to repeat some of the concerns from the previous appt and made excellent recommendation. This let me know he actually was listening and taking appropriate notes the first appointment. By my third appointment he addressed all my medical concerns, started me on new meds which we both agreed, made legitimate realistic goals for me to follow and seemed as if he really cared about my well being. Again he was able to recite all my previous complaints from the past appointments. ((He really Listens). Today, I had my fourth appt. I can now say I have found a provider who is knowledgeable, competent, up to date with society and current medical trends. Knowledgeable of Diabetes, and is genuinely concerned about his patients. Seems he has a passion for his profession. When he took his Oath to be a doctor to care for patients he did it because he wanted to see a change in people and he care about people's health. If your looking for a doctor who cares about his patient's, current on medical knowledge, doesn't rush you during appointments, listens, there is no need to go further. Dr. Rishi Majithia is an excellent choice!

The type and quality of care is spot on…read more Thank you doctor and staff.

I have great experiences when I come to see Dr. Tuan Le because I always make my appointment online…read morein advance. Dr. Tuan Le is very professional and caring. His staffs are friendly to help and answer every question I have. Dr. Tuan Le prescribes new medication for me and I get good result outcome. All my medications are getting quickly from Pharmacy in the same business location. Highly recommend.

This place is horrible. paid deductible for half an hour wait after my appt time and i was early…read more waiting room was full of patients waiting for him to return from lunch. got checked in and when finally seen; not 5 minutes did it take for him to ask what conditions i have and perscribe my medications that i was already on through another provider. and as if that was the worst, he proceeded to refer me out to other drs in each department because the doctor does absolutely no medical exams there. he did not even check normal things like ear, nose, mouth, breathing etc. and he just took my word for everything else. and dont go to the pharmacy that he recommends. they dont take any of the perscriptions and cost more because its a private pharmacy.

So far so good for a first time patient, we'll see how it goes. So far the girls at the front desk…read moreONLY were very nice and extremely helpful unlike the back office staff. Felt rushed!!! Dr was great!

Today, I receive a phone call that I have to reschedule to see Dr. Perez. I told them I had to…read morewait a whole month . They suggested to see the NP Roxanne or go to Corona which is far and the reviews show Corona office is terrible. Also, last month they had cancelled me when I was three minutes late to my appointment because of traffic. Yet, they can't even put me in this week due to their inconvience. Dr. Perez is good at his job, but he needs to get better office management. They need to do better for their patients.

I did my externship here at Dr Garg's office. And Daisy, Chrstina, and Flo were there to help me…read moreand teach me how to be a successful Medical Assistant. Without their help and patience, I don't know what I would have done. And the Doctor was very nice. Thank you all!

This surgeon seriously delayed (two days) my mother's G.I. tube change causing her a real delay in…read moreher recovery and possibly loss of life at this time. He doesn't even seem to have an answering service where someone calls you back. I looked him up on the California Medical Board website and he had an issue with his medical license in New York. So far he didn't even call back the nurse.

Amazing care by all the doctors here. I only go to Pomona valley for the reason that I get…read moreexcellent care and service

I had a very upsetting experience with Dr. Khawam. I have been dealing with severe back pain for…read morealmost a year, and the pain has significantly affected my sleep, daily activities, and ability to work. I attempted to have an MRI done three separate times, but because of my severe claustrophobia, I was unable to complete it. I came to see the doctor because I wanted to know if there were other options, such as sedation, that could allow me to get the MRI or if there were other tests that could help determine what was causing my pain. Instead of listening to my concerns, I felt that I was being dismissed. He questioned why I needed the MRI and what I thought it was going to show. He told me that my options were physical therapy and losing weight and suggested that my weight was likely the reason for my back pain. I understand that my weight is something I need to address, but I know my body, and I know that the severe pain I have been experiencing is not something I should simply be told to live with because of my weight. I was looking for a doctor to listen to me and help determine why I have been in so much pain. When I became upset, he told me to give him a moment while he spoke with a colleague. When he returned, I felt that his attitude toward me was even worse. He asked me what I thought was wrong with me. At that point, I became overwhelmed and walked out because I no longer felt comfortable continuing the conversation. I want to give a special thank-you to the front desk staff. They listened to me when I came out of the room upset, allowed me to explain what had happened, and helped me get connected with Corrina, the nurse. I truly appreciate them taking my concerns seriously instead of ignoring what had happened. I am also very grateful to Corrina, who called me, listened to me, apologized for my experience, and told me she would speak with the doctor and his supervisor. Most importantly, she actually helped me move forward. She was able to get a CT scan ordered as an alternative since I could not complete the MRI, as well as referrals to neurology and neurosurgery to explore other options, including ways I may eventually be able to complete an MRI. My CT results showed that there are issues with my spine that require further evaluation, which was extremely upsetting to me because I felt that I had initially been ready to be dismissed as simply being overweight. I am sharing this review because patients deserve to be listened to, treated with compassion, and taken seriously, especially when they are experiencing severe pain. I am thankful that I spoke up for myself and that the front desk staff and Corrina took the time to listen and advocate for me. Without their help, I don't know if I would have gotten the additional testing and referrals I needed. Thank you to the front desk staff and especially Corrina for treating me with kindness and helping me when I felt like I wasn't being heard.