So the service man Manny, came on a Saturday. He said our unit was covered in black mold. No reason…read moreto repair. But h cost was 6000.00 We called another company first thing Monday. It was the circuit board. It was 400.00 to repair. Still under warranty with Carolina climate through AIr One. Please get a second opinion!!

The tech seemed to be ok. But he charged my wife 600 dollars for him to find a leak in the…read moreevaporator coil and then said he wouldn't run the system unless he put some r410a, 4 or 5 lbs at the rate of 240 dollar/lb. It's like he sized our wallets up with our house. I called the company and asked if they would subtract the 600 dollars off the quoted price to re the evaporator coil which is under warranty and the person w answered their phone said, "oh I don't know and that the manager would give me a call to discuss this. Well they never called. And IMO, we got ripped off. We had other companies come out and gave us a quote for 0 dollars. One company said 89.60 fee over the phone and I to them that I wouldn't pay a fee for the visit and then they said that they can waive the fee.

Excellent, honest service. We have worked with Caleb and Rhett. Both great guys, very knowledgeable…read moreand they legit care about making sure you're getting great help. Also communication is excellent between the customers/office/techs. HVAC is super important in coastal communities and they know. They're really nice too.

Wanted a estimate to have a bidet put in and Mike came out to install quickly. Very fast,…read moreprofessional, and reasonable.

Al ( the plumber) and his apprentice Carson arrived right on time to connect my new grill to the…read morededicated gas line we had installed when we built this house. We opted not to get an outdoor kitchen ( which I do love) after having one catch fire in a brand new home we had built in Texas. FYI, the fire was all due to bad installation from the outdoor kitchen people , but it scarred me emotionally enough to only have a grill I can push into the back yard in case of emergency. After being told by first responders that my house would have exploded shortly, I knew we would be ever vigilant should we do this again. Al looked over the area and where the hook up valve was located and offered us sooooo many better options than where the builder had put it. He really knew his business and we were confident that for safety and aesthetics he was exactly the man for the job. And boy was he. He removed the old hook up valve which was poorly installed to start with( yes, this is a new home) and moved it to a much better location with all new hoses, connections and everything else needed for the job. Talk about a difference. He also had every tool for the job so there was no running back and forth to the store or back to the business. That was really nice. Carson, his apprentice was also incredibly helpful and found the wire needed in the grill to hook up to the starter. We were afraid that Lowe's wouldn't get there for the delivery in time and we would have to pay for another service call, but they made it just as they were finishing! A job WELL done!! Soooo, how do you like your steak?

0/10 . Very disappointed in this company…read more They completely misdiagnosed my problem with my AC. We were told it was the fuse breaker switch and he did not have a part for it. I asked if everything else checked out. He told us yes. He had gone upstairs and outside to the unit with his diagnostic tools. We bought the part from Lowe's. That was not the problem . Turns out it was the compressor. In my opinion ,this person did not have the experience to know the problem or to diagnose the problem correctly. Also, I was not given a receipt just told it would be charged to my credit card, 574 dollars. Also, I had to give out my cc info over the phone to the guy before he would even drive to my house. I called the company and told them what happened and I was very disappointed in their company and would not be recommending them ever. I choose this company because it is a 3 rd generation family owned AC company and has excellent reviews and recommendations .Advertising 100 percent satisfaction guarantee with each service. That is not what I got. They may have been good at some point in history but not today.Do not use this company.

This is my first time getting my ac unit checked since moving into my house 3 years ago. Was having…read moresome issues and Chad walked in and automatically knew what was wrong. He got right to work and within 30 minutes he had my unit up and running. He even told me about things I had no Idea about and gave me some good recommendations. He is very knowledgeable and super friendly to speak with. He's also very relatable and advertised the best value for the job. He was up front about the prices and I appreciate him for that. There's also a maintenance plan that I will be signing up for. The prices are not that bad and I'd rather catch the issue before it starts than to wait and be out thousands of dollars. Go with Goose Creek Heating and Air, you will not be disappointed and if you are then you didn't get Chad!

Goose Creek HVAC & Plumbing called to let me know they were within 30 minutes of their arrival…read more Both technicians were polite and listened carefully to what my concerns were, after which they installed the items I had previously bought: a bidet attachment, a kitchen sink incinerator, and a new kitchen faucet. BTW: the original faucet was a bear to remove due to deep rust that had accumulated. The charge for everything was just under $200 and well worth it. It was the first time I'd used Goose Creek HVAC & Plumbing but after this, they are now my "go to" guys.

We had our HVAC & ductwork replaced today. (Adulting fun) I got multiple quotes and everything came…read morein close to each other on ductwork replacement but the cost of the systems were different. White's Heating & A/C had a higher SEER rated system, was able to relocate our system & connected the mancave to the HVAC; all things that were not included in the other bids. Above and beyond those bonuses, we went with a small business that supported a local family. White's Heating & A/C, Will and his outstanding crew, exceeded every expectation! They were polite, knowledgeable, efficient, and cleaned up behind themselves. Will developed a plan to install a more energy-efficient and well-balanced system. We are beyond thrilled with their work! If you find yourself in the need of a reputable, trustworthy HVAC company that WON'T overcharge you, call White's Heating & A/C.

We had a great experience with William and his team. He responded quickly and replaced our AC right…read moreaway at a reasonable price! The team was very professional!

nothing to do with HVAC at all. I was at a Publix and like a dummy locked my car door and shut it…read morebehind me while my car was running. A nice guy named Josh I believe was super helpful in helping me getting my car unlocked. As a former HVAC installer & Technician of 2 years for both sides. I can say randomly helping a stranger goes a long way in my eyes. If you can help a complete stranger then the work ethic must be pretty damn good as well. Thank you a ton Josh... I hope I'm getting your name right I can't remember what I had for breakfast this morning. But that aside, I work for the state with water treatment and distribution. if we ever have any issues I'm going to tell my boss to call ALL STAR! Also, I will specifically ask for Josh. again hoping I got that name right. been hit in the face with burning refrigerant too many times on a compressor change out.

Ron and son did a fantastic job getting heat back on. They explained process and had no problem…read morewith us asking a lot of questions and watching them work. Used the service before for my AC and again they came through.

GREAT PEOPLE, prompt, courteous, honest…read more Yesterday it was 115 today with the humidity factor and right around 5:30 PM my air went out! Going down the list on Yelp I called several a/c repair places and all went to VM, had no answer or had an answering service, all but East Cooper who picked up right away and said no problem we'll have someone there first thing in the morning. We talked about some # numbers, what the issue could be etc. so I knew up front approx what I was looking at. At a little after 8 am today the tech showed up, prompt, courteous, professional and 30 minutes later, (if that), I had ice cold air pumping into my condo AND the price, including the service call fee, was about 1/2 of what we'd talked about on the phone. Prompt, honesty, integrity, friendly. 2 thumbs up, if you're A/C is down, call East Cooper!

Professionalism, Quality, Responsiveness, Value! We had an issue with our heat pump just not…read moregetting up to the right temp. It seemed to run all the time but never get up to even 66. We called East Cooper and they had a guy out within a half hour. Our tech, Jason was great. He explained everything perfectly and fixed the system within about 15 mins. They even called us back a few hours later just to ensure everything was working properly. The pricing for the service was less then my last 2 from other companies. I'll be using East Cooper from now on. 5 stars all the way!

Emil and Dan were great to deal with. Friendly, courteous, kind. Honest. All while working in…read morethe heat and humidity. Thank you Oceanview.

Love the customer service provided by this company. Theresa made sure we were taken care of as…read morequickly as possible. We just moved to Daniel Island in June and the blower went out in our smaller AC unit last week. Jim came out within 24 hours diagnosed it quickly and within a few days he was out to install the new blower. Thanks again our upstairs is cool. Looking forward to having your company provide annual maintenance on both of our units starting in October.