Decatur Bowie Propane rocks! This is my first experience with the propane system. Time came for my…read morefirst fill and I called and service was outstanding. Cody came to do the initial inspection and check my stove. He was very informative, friendly and he adjusted my stove in two minutes and a year of frustration disappeared! He is very thorough and helpful, not to mention easy to talk to. Then later that day, Clint came and filled my tank. So friendly, efficient and a pleasure to deal with all around. I would heartily recommend this company for all your propane needs! Zach in the office was able to schedule our fill in a timely manner and called to make sure everything was good. Best company to call!!

I gave the tech a $2,200 cash deposit that "disappeared" and was invoiced months later for the full…read moreamount. The $2,200 that I paid for half of the bill never made it to my account. I do not recommend this company whatsoever. The tech surprisingly asked for half of the bill on the day of installation because I needed to pay for the tank and for rental fees since their trench digger was down. I was caught off guard but I happened to have had $2,200 cash on me. I gave it to him and left since I missed a half day of work to meet him at the house and had to get to work. How would I know about the trench digger rental if he wasn't justifying asking for a deposit? After several calls nothing at all was done to accommodate the situation. You can imagine the frustration of paying $6,003.42 for a $3,803.42 bill. Who would do something like this? Owner would not take a call or email. In response to the reply from the business-I called the Wise County Sheriff on 1/30 and spoke to a detective and he told me there was nothing they could do without a receipt and he suggested I speak to a lawyer, which I had already done. I relayed this to Reese, but by reading your reply, I guess that detail never got to you. It's the tech's word against mine. After I handed him the cash, he placed the twenty two $100 bills on the left side in his already full metal clipboard, I saw them spill to the right inside the case as he closed it while he sat half way in his truck. He wrote something down but I did not get a receipt. The stack of cash was neat and all facing the same direction and I thought what a mess he made of the bills. Why not check his work order from that day and see what he wrote? It's about integrity. I didn't realize there was any reason to distrust. My mistake for assuming I could trust a guy representing your company. I even called him while I was driving away to see if he was going to send a receipt but he said there would not be a receipt until the he installation was paid in full. To the technician, you know who I am talking to. I hope you needed it and we forgive you. I know you were on hard times with illness in your family and we waited weeks for our installation you because you are their best guy. You probably missed a lot of work. Our hearts still go out to you and all you've been through. We never wanted you to get in trouble or press charges but it would have helped if you did not let me look crazy or if you at least could apologize for your actions. I'm sure this could have been resolved without a blemish to your work history, it probably still could. Regardless, I truly pray all is well with you and your loved ones.

Great customer service!!! Barry Wright is the best! I would highly recommend! Best customer service…read moreI've seen!

I gave McCraw a poor review of two-stars and it wasn't justified. I was called back, but never got…read morea message, and the call was buried under other calls that day. Sam and Leyland have been exemplary in correcting the issue, I will use them in the future. I've communicated with three McCraw professionals and they are all very pleasant and professional. I would highly recommend them as a propane supplier.

I had a 20' ski boat that I towed with a Ford Escape that I was able to park in the storage…read morefacility behind my house. When I upgraded to a 27' cabin cruiser, I had to upgrade to a GMC Yukon XL (aka suburban). I didn't try it but I think there was a snowball's chance in hell I was going to be able to make that work at my existing storage facility. Enter Secure RV. This place is primarily designed for storing RVs so the rows are nice and wide and the parking spots are too. This makes picking up and dropping off the boat a breeze. This facility has 24-hour access with your own passcode. Rates were about $60 for outside parking, and $120 for covered parking. Parking spots are 10 x 30 or something like that. If you have an RV they have an onsite mechanic and various other services.

Secure RV is a great storage and repair facility in south Prosper. Great location and great people…read more I don't store there (because I can't get in) but I had to get some repairs done quickly for a sudden vacation to Yellowstone. I wasn't expecting that anyone could do it in a week, but they got it done. The prices are competitive and there is someone on site to help with questions, propane or parts (unlike most other storage places around here).

I called them for a last minute service fill on my propane tank on Friday, the day before the worst…read moresnow storm in Texas history hit us for over a week. Because of an unusual number of house guests, and my failure to check the tank on time, we were down to 5%. Unbelievably, within 40 minutes, Bobby showed up to fill our tank! I have to say that having Bobby as our technician has been fantastic. He's punctual, friendly, professional, and just an all around nice guy. We look forward to having him come by. Keep this guy on staff! Thanks!

From the owner: Enderby Gas, Inc. is a propane and diesel delivery company that has been serving the Gainesville,…read moreTexas area since 1945. We provide commercial and residential propane, gasoline, and diesel to North Central Texas and Southern Oklahoma, including the counties of Cooke, Grayson, Montague, Denton, and Collin. Along with reliable and affordable fuel delivery, we provide for customers' propane service needs including tank rental, installation, conversion, repair, and piping and appliance installations. If you're looking for a dependable propane delivery and service company for your home or business in the North Central Texas or Southern Oklahoma area, you can count on Enderby Gas. Contact us to become a propane, gas, diesel, or service customer!

We were staying down the road, heard they had propane, we…read morecalled and they were just closing. It was right before that bitter cold spell. They said they would wait for us, so that we had propane! Who does that anymore? Well, they did, which told us what wonderful people they truly are! If we hadn't bought into a membership already, this is where we'd be full time. Thank you for your genuine kindness! Susan & Caesar

This is a gem of a small RV park. The owners are personable and helpful. This was our first shake…read moreout trip with our new RV. Shannon (owner) gave us wonderful tips. The park has newly renovated dog relief areas and a new dog run for off leash. Our dogs just loved it! I can't say enough positive comments. I hesitate to post this because we want this place to ourselves! We will be back.

The nicest people work here and are as helpful as can be! We live in an Rv and exchange our tanks…read moreevery couple weeks and this is the only place we go. Highly recommend

Waited over a month for a service call. Guy came by and stole or bled out 1/3 of our remaining…read morepropane. Left the lid open and drove off w/o doing inspection or fill. He couldn't be bothered to knock on thr door or honk his horn. Called the office at 9:30 in the morning immediately after he left. (Gainesville) Waited another 8 hours. Crickets. Wont be invited back. Nice to have more customers than you want or need, I guess !!

We called Pinnacle Propane Company to come fill our tank and they came right out and filled it for…read moreMe. The company has outstanding Workers and they do a awesome job. Thanks Rance Carpenter for coming out and filling it. He was very courteous. THanks Pinnacle for hiring a Good worker and was very pleased with the service.

Do not use this company! They have the most horrible service…read more Since 2020, we have run out of gas almost 10 times. Each time, we contact Pinnacle and they find some reason it's our fault. Not only is their always full program extremely confusing, they have removed us from the service 6 times. Each time I reach out, there's some new loophole I missed or an email about a credit check we never got... and every time we run out of gas, they charge us an extra $125 for a leak check. Do.not.use.them.

I have been coming here for years because it is fairly close to my house, but today is gonna be the…read morelast time. I'm just going to go to tractor supply like you suggested. Sorry to inconvenience you during business hours.

They are very helpful, we had to get parts for our hot water tank, they had one , not the other but…read moretold us where we could fine it. They have propane on site, the gentlemen is ways very polite.

Brought in a couple small CO2 tanks to be refilled and re-certified. Was told they would be $30 a…read morepiece and that they would be back in 30 days. Flash forward nearly 2 months...my tanks FINALLY came back, and was charged $100 for the pair. Y'all need to be transparent about your pricing and the lead time to have services done. This was a ridiculous experience and I will find somewhere else to go from now on!

When I bought my new mig welderWestair was recommended. My experience there was great. I got the…read moregas bottle I needed and a new helmet. they offered to order in some replacement tips for my welder, and let me know whenthey arrived. They will be getting more of my business.