When we get a good representative in the tech areas, we are very grateful. Thank you to Geek Squad…read morereps who know their stuff and listen to us tech-challenged customers.

Best Buy used to be good. That's the saddest part…read more Now, getting help feels like you need to take a vacation just to sit on the phone for hours. You are forced to fight your way through a totally unintelligent AI that cannot understand simple requests and keeps looping you back to nowhere. If you're lucky enough to reach the phone system, you're rewarded with horrible sound quality they probably call music, constantly interrupted by lame advertising. It's exhausting. You lose patience, time, and goodwill long before you ever reach a human being. Geek Squad was once a reason to trust Best Buy. Today, even scheduling help feels like an endurance test. I gave up, not because the problem was hard, but because the system is broken. Very disappointing. This is not customer service anymore. This is customer avoidance.

My I Pad kept on locking me out and Computer Advantage was recommended to us. Also, they had…read morecleaned up my wife's computer so we trusted them. I booked an appointment and Spencer went to work . The firm has been around for over 30 years and while we were there numerous people came in(appointment recommended). After an hour it was decided it was a software problem and they needed to keep my iPad . Customer service was excellent and I never felt duped as I have at the Apple Store. PS. They cleaned everything up and it's performing beautifully.

Computer Advantage has been exceeding our expectations for the last 15 years! Not only do they sell…read moreall the electronics we want, they make house calls to make it all work together seamlessly. Once again, Spencer has saved the day today with a house call to repair the new TV I'm depending on for entertainment while I recuperate from a Total Knee Replacement operation.

My wife and I immediately needed a new washing machine. The in-store service was impeccable…read more Within 10 minutes, we were able to pick out a new washing machine and sign all the paperwork. Delivery and hookup were done with the utmost courtesy and professionalism. A few weeks later, our dryer broke down. We were able to pick out the Amana dryer over the phone. The delivery drivers (Ricardo and Alex) were again very courteous and professional. This was the best overall experience in selecting appliances my wife and I have had.

Friendly sales people and great customer service! Great prices and will recommend to friends and…read morefamily! Thanks Corie from the Bradenton store for always helping me out!

Yesterday my Husband and I came into BestBuy around 6:15 to Look at Washer/Dryer sets and…read moreRefrigerators. We started looking and we heard a voice asking if we needed any help. We looked up and on a very tall ladder we were being greeted by Derek. He finished what he was doing and came right down and began answering questions for us in regards to the sets. We showed him the set we had seen online. He was pleased to share with us that they were on sale and available for order. We explained that we were building a house and would not need them delivered until sometime in October. He said that would be no problem and we could purchase them today and the warehouse would hold onto them until we had a move in date. He took care of everything and explained the different accessories and warranty options. We made our way to the register and it was closing time at 7 PM and we apologized for being there after close. He and the other associates we spoke with all said absolutely no problem. That was very kind of them but working in retail myself I know what it's like at the end of the day and being ready to head home. Last minute we decided we wanted look at televisions. Derek graciously and without hesitation walked us over to see the selection and in less than a minute we selected an 85 inch Sony television. We went back up to the front where they were able to accommodate the whole transaction together and set us up with the plan for installation. We are both so pleased with the service from Derek at this Location we plan on coming back to Purchase the kitchenAid Refrigerator that we have both decided on! Thank you BestBuy!

all I can say is they're incompetent. I ordered a washer and dryer to be delivered on a Monday and…read morethey showed up with two dryers. So they scheduled for the next day but sent out two service guys who drove two hours for a machine I didn't have. The next day they send service guys out again. Finally by the fourth day, they got my washing machine here. So I went to do laundry and the dryer doesn't heat up and they can't come out until next week. It's been nothing but a comedy of errors. I will never buy an appliance from them again.

a great buying experience from real professionals. I purchased a pair of speakers and amps. Very…read morehappy with their suggestion. They helped me fit the right system for my budget

Bought a pair of the Clarysis Piccolo for my secondary system…read more Beyond excited. Mike is wonderful to work with and is a gem in the community. You can see him actively going to audio shows often.

Felt like I stepped back into the 70's going in Mad Marks and seeing wall to wall car entertainment…read moreequipment. Very cool. Folks that helped me were good. Just needed wiring done on a rear backup camera I bought. Took me next morning and finished before noon - installed and wired everything. Job well done and a fair price. Go there!

TOTAL RIP OFF!!! Lead to believe that I was getting a discount on new quality alarm system but all…read morethey did was put cheaper unit in, NOT what I was lead to believe I was getting. When tech looked at system told me systems was 15-20 years old, funny because Mad Marks installed system in June 2018. So I guess in 2018 they installed a 12 year old system. Then today while installing system they broke inside door handle and of course they would not own up to it. If you believe in 3 strike system, they are OUT!! Have used them several times thru the years, NEVER AGAIN. FIND SOMEONE ELSE for your alarm or music needs.

No customer service. I came in ready to buy a complete set of appliances for my home. Two…read moreemployees looking at computers, no other customers around. They did not acknowledge me at all. I am heading to Home Depot and Lowe's. They do not want my money.

I walked in to buy a laptop. A very cheap low end check emails and youtube, laptop. A…read more"salesperson" approaches and wants to help. I told him what I wanted ...It went in one ear and out the other. His recommendation was a $350 laptop with the Bells and Whistles. I countered with how about this version at $219. "Its Junk" But it fits all my needs. His answer was..."Do what you want" and then walks away.

This Target is pretty small especially the food section. I…read moreplanned to do some food shopping here, but left empty handed. The selection is rather small (though I'm sure you can find all the essentials). I would come back here depending on the items/I might be needing. May be a good idea to call ahead if wanting something specific to see if it's in stock as I noticed a lot of things were out of stock on top of it being rather small. Helpful employees.

Good service, I really like this value, I can always find what I'm looking for here…read more My kids love this store