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    EnclosureGuy

    3.7 (6 reviews)
    Closed 8:30 am - 5:00 pm

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    Good Neighbors Fence ATX

    Good Neighbors Fence ATX

    (41 reviews)

    Hyde Park

    I wanted to post a review of Good Neighbors Fence ATX in Austin. From start to finish this was an…read moreoutstanding experience. Ben the owner was incredibly easy to work with and made coordinating the quotes between 3 different houses sharing common fences very simple. Ben was very accommodating as we worked though multiple rounds of revisions to the quotes due to new requirements from the various houses. He quickly made the updates and got the revised quotes sent out. From a customer service and price standpoint, Good Neighbors Fence was easily the best of the 3 companies we requested quotes from. As for the quality of the fence, we could not be happier. Ben was on-site at least once or twice a day to supervise the crew throughout the 3 day installation. The actual crew was very professional and completed all the work with good attention to detail. They did a fantastic job keeping the work site clean throughout the day, and always made sure everything was orgainized before they left for the day. As always there were a few very minor details to be addressed on the final walk-through, but each item was quickly resolved by the team with a smile. The team really did make an effort to ensure everything was done to their high standards. I have already recommended Good Neighbors Fence ATX to our friends who are looking to get some fencing installed.

    Fantastic experience with Good Neighbors…read more Ben was friendly, pleasant, knowledgeable, communicative, flexible, professional. All the things you want in your contractor basically. Oh and I almost forgot -- his quote was lower than the competition. It was a no-brainer. His guys did a great job repairing my fence. At some point, there was a small miscommunication -- Ben had his team fix the issue as soon as it was brought to his attention. No negativity or bad blood -- just professional commitment to customer satisfaction. Couldn't recommend this company more.

    Lone Star Custom Decks

    Lone Star Custom Decks

    (11 reviews)

    Update 11.16.2022 - I want to reiterate we loved their work but again their communication is just…read morenot great. Here is an example of it; after I wrote my review here is how (text messages) he approached me. Attacking a customers character is never good First off I have to say the work and speed that their crew delivered was great. We love everything that they did for us. We had a number of requests for them to: 1. Build a deck near our pool with cover 2. Replace our fencing to hide the pool equipment 3. New fence towards the back of our property In the photos you can see how great it turned out. Now where they lost their stars is in communication and dealing with conflicts. 1st issue - We had a dumpster provided that they subcontracted and had a number of issues. James gave my husband the phone number to contact dumpster company and "deal with the issue". As a customer all issues pertaining to a subcontractor that THEY hired should have been handled by them and not us. 2nd issue - some of the fence posts they installed warped and we asked for them to come repair. We had to text and call about 10 times! We were given dates that someone would show up and then no one showed up and no communication about 5 times. Continuous calling and text had to occur with the same result. Then random out of the blue one day someone showed up to fix the fence and once again no communication to inform us they were coming nor after to check how the repair went. This process was extremely frustrating and clear that dealing with conflicts isn't their forte.

    They did a fantastic job renovating my 25 year old deck with composite boards for a fair price! It…read morewas a challenging install with my existing screen porch that they passed with flying colors. I couldn't be happier with their work!

    EnclosureGuy - patiocoverings - Updated August 2026

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