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EnclosureGuy

3.7 (6 reviews)
Closed • 8:30 am - 5:00 pm

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A1 Contracting Service

A1 Contracting Service

(39 reviews)

Oscar built a large deck in our backyard and did a great job. The process was quick and we got…read moreexactly what we wanted. I felt the price was fair. Communication was terrific. This was our first time working with a contractor and it was a great experience. Highly recommend.

I spoke with Oscar about replacing my patio cover. I chose another company to do the job, so my…read morereview is only based on my communications with Oscar. First with the good...Oscar was very responsive, which I appreciated. He came out to give me an estimate and was on time. He was very friendly and likeable. My concerns were over his professionalism and high-pressure tactics. First, I wanted the wood painted and he said no and "we are not painters" with a little laugh. He eventually agreed to it. Another concern was that he did not want to put his estimates in writing until the contract was drawn up. He was showing me contracts he had with a couple of his customers pointing out they were $50K and $80K deals. I did not feel comfortable with him showing me other customer's contracts. Multiple times he referred to these deals pointing the dollar amounts, which seemed odd I thought. Here's the final straw. He did not want to leave without a commitment. After he took his measurements, answered all my questions, and gave me multiple estimates, I thanked him and said I would give it some thought, but he didn't want to leave. I tried multiple times, but he just stuck around. It felt very awkward. He told me he would give me a discount if I committed that day. I told him I would let him know by the end of the day. Only three hours later, at 3:30pm, he was texting me asking if I made my decision.

Lone Star Custom Decks

Lone Star Custom Decks

(10 reviews)

If your looking for a great deck builder in Sa..Lone Star custom decks is the right place...they…read morewill build you a great deck...

Update 11.16.2022 - I want to reiterate we loved their work but again their communication is just…read morenot great. Here is an example of it; after I wrote my review here is how (text messages) he approached me. Attacking a customers character is never good First off I have to say the work and speed that their crew delivered was great. We love everything that they did for us. We had a number of requests for them to: 1. Build a deck near our pool with cover 2. Replace our fencing to hide the pool equipment 3. New fence towards the back of our property In the photos you can see how great it turned out. Now where they lost their stars is in communication and dealing with conflicts. 1st issue - We had a dumpster provided that they subcontracted and had a number of issues. James gave my husband the phone number to contact dumpster company and "deal with the issue". As a customer all issues pertaining to a subcontractor that THEY hired should have been handled by them and not us. 2nd issue - some of the fence posts they installed warped and we asked for them to come repair. We had to text and call about 10 times! We were given dates that someone would show up and then no one showed up and no communication about 5 times. Continuous calling and text had to occur with the same result. Then random out of the blue one day someone showed up to fix the fence and once again no communication to inform us they were coming nor after to check how the repair went. This process was extremely frustrating and clear that dealing with conflicts isn't their forte.

EnclosureGuy - patiocoverings - Updated May 2026

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