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    Encinitas Plumbing

    4.8 (46 reviews)
    Open Open 24 hours

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    Threatened with legal action for leaving an honest review

    Not sure how this business has 4.8 stars. As previous reviewers have stated, this business significantly overcharges for their services. The plumber that came out was extremely nice and helpful, but [[HIGHLIGHT]]if you have questions regarding the excessive estimates the business owner Tim won't talk to customers and instead hides behind a women at home answering the phone who says she doesn't know why the charges are so high and the owner isn't available to answer questions.[[ENDHIGHLIGHT]] Have used many businesses over the years but would not recommend this one. Greedy overcharging, and poor customer service to say the least. Update: after posting this honest review now the business is threatening me with litigation: see photo

    Dug up and fixed our gas leak!

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    5 years ago

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    Tim S.

    Thanks Kevin!

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    6 years ago

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    6 years ago

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    Tim S.

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    6 years ago

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    6 years ago

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    Tim S.

    Thanks Mike, your business is very much appreciated!

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    6 years ago

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    Tim S.

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    Review Highlights - Encinitas Plumbing

    If you want the best in the business use Tim and he will not disappoint!

    Mentioned in 21 reviews

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    Quick Water Heater & Filtration Company

    Quick Water Heater & Filtration Company

    4.8
    (781 reviews)

    We've used Quick Water Heater & Filtration Company twice now and have been very happy both times…read more Our first install was back in 2019 with Gregg and Jacob, and everything went smoothly. This time around, our Rheem water heater failed before reaching even 7 years, despite having a 12‑year warranty. Even though Quick is closed on weekends, Brandon texted me and set us up first thing Monday morning. Ben (sales) was extremely helpful, walked me through all the options, and made a genuine effort to get Rheem to honor the warranty. Unfortunately, Rheem couldn't provide a replacement and instead offered fair market compensation (still TBD). Not thrilled with Rheem, but Ben handled the situation professionally and kept me informed throughout. We ultimately went with a Bradford White, and Sammy installed it the same day. His work was excellent--professional, efficient, and spotless cleanup. The Bradford White + installation was very reasonable and very surprisingly comparable to my prior installation. Very impressed with Quick's responsiveness, professionalism, and ability to turn everything around in a single day. Highly recommend them.

    Really dislike giving low star reviews. This is an established company. We enjoyed working with…read morethem in the past. Higher in pricing, but we used to praise their customer service. We are loyal to our vendors/contractors as great workmanship is not always easy to come by. In the past Jacob, Erik, and others on the team were always professional, prompt, down to earth-- and all experts. They installed our 3 water heaters from them and a whole house filtration system. We have recommended them to our neighbors as well. Had the most uncomfortable conversation with owner Brandon who we've never interacted with in the past. Shockingly rude. I even said, "sounds like I caught you at a bad time" - yikes. A top contender for most negative and weird vibes from a sales/client interaction. This call happened after a slightly frustrating visit with Ben who admitted he only has 1 year of experience and was trying to keep up as best as he could. He was actively trying to learn on the spot. He was honest which I commend. Ben left saying he needs an actual technician present along with the owner's help to develop a more solid option and plan to move forward. Not a problem at all. It must be frustrating being an expert in your field having to speak about the same products and concepts with home owners who are relearning different/new systems on the fly. But if customer service is not your forte, stick to delegating and take hospitality courses so your loyal customers don't feel like they have to be apologetic for having questions on a $11k quote. Sadly, a "could have been better" 2/5 star experience, wish we could stick with them. Pro tip, maybe ask to exclusively interface with the seasoned members of their crew with 5+ years of experience so you avoid any negativity and can actually get the work you need done.

    Encinitas Plumbing - plumbing - Updated August 2026

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