We just got home from the Viking Romantic Danube cruise. It was wonderful. Our travel agent,…read moreChelsea Lebeda, was so helpful in making all of our arrangements. We really appreciated her help in being prepared as to what would be expected of us while passing through Heathrow airport in London. We also really appreciate all her assistance in picking our excursions. Thanks Chelsea for all your assistance. It truly was the trip of a lifetime.

Viking Romantic Danube river cruise early November, 2025 was a wonderful experience. The Danube…read moretakes you to Germany (Great History), Gorgeous Vienna in Austria with several day stopover (Salzburg tour was highlight; Sound of Music sites, anyone?), and fabulous Budapest in Hungary where we were very happy that we added several post trip days! Tours were fantastic and Viking service was, as always, above expectations. We found out why Viking has so many repeat customers. This is our 3rd Viking river-cruise and we have already booked 2 more cruises with Viking. Steve Umstead is our long time trusted agent who goes the extra mile to ensure a great trip from start to finish. He oversees the extra details you may not know to ask about. I fully recommend Steve at Berwick Travel, Viking cruises, and have loved our trips to: Paris/Normandy, Elba River for Prague to Berlin, and Danube. You will love these trips!

Just returned from an amazing Italy vacation Helen did a fantastic job our hotels were perfect…read moreclose to everything train schedules were as we requested. Attention to detail Perfect!

Another wonderful trip put together for us by Colleen and Helen at Regina's travel. We had a…read morewonderful, worry free trip to Hawaii. Every detail was organized by them and we experienced the stress free vacation of a lifetime. Plan your next trip with these ladies and you won't be disappointed!

STAY AWAY! Johanna lies about her trips. Worst experience with a travel company. She says one thing…read moreand does another. Would give ZERO stars if possible.

Stay away. Worst travel agent I've experienced. Specializing in church group trips to Israel -…read moreironic since the owner Johanna provides inaccurate and untimely Information to customer inquiries. Also booked an inconvenient flight schedule and told us all the sights were open when they were not. Save the frustration and use another agent.

Paula was wonderful to work with. I knew from the beginning that no matter what happened, this was…read moregoing to be a great trip! Paula was there for us when our flights were delayed and to answer any questions along the way. I highly recommend her!

Dawn & Paula were great to work with while planning our vacation to Aruba. Dawn's assistance made…read moreour much needed get away stress free. I recommend using a travel agent especially if you are not familiar with the location to ensure the logistics are handled properly. We recommend Boscov's Travel agency.

Deanna and Jason are the BEST. every vacation I have planned with them has been wonderful…read more Attention to details, upgrades, insurance, and great travel tips. save yourself time surfing fot deals and call. From Mexico all the way to Africa they will take care of your every need.

The absolute WORST experience I've EVER had traveling in my life...and I'm 60. I booked a cruise on…read moreMSC a few weeks in advance for my anniversary and wife's bday the following day. I explained to the agent (Deanna) that my passport had expired but I was going to the Bahamas and she said that as long as I was leaving from a US port, my military (real ID) would suffice to board. My wife, daughter and I left our home at 4am to take a 8am flight, hoping to avoid any problems with the gov't shutdowns and constant cancelled flights. Everything went as planned until we went all the way to Florida from PA to be told that I couldn't board because I didn't have my BIRTH CERTIFICATE!!!! I have 7 forms of identification from State AND Federal sources and we were told it wouldn't suffice to board. At which my wife, 6yr old daughter and myself had to have a return flight home arriving almost midnight the following day! I called and spoke to that agent on 4 occasions after booking and paying for this trip just to SPECIFICALLY ASK if what I was taking as ID was enough. And each time she said it was. I insured the trip (thank God) but it was the most humiliating, embarrassing moment I've ever had traveling. The staff at the MSC embarkation terminal had a thrill turning myself and other passengers away. No care, no concern, even for elderly people. There were other people there with the same problem ironically. Needless to say I will NEVER use this agency again. The communication and obviously "TRAINING" is below standard and this stuff is too expensive to be treated this way. Steer clear of R5 travel agency in Maple Shade Nj, they're friendly as hell until you're payed and booked, than you're nothing and your trip is nothing. Beware.

In my interaction with Georgiann I was left completely unsatisfied. Throughout the entire…read moreinteraction, she was rude, brash, did provide accurate information, and was completely unprofessional. I would not recommend Georgiann or Custom Travel Services to anyone.

I never used a travel agent when booking my vacations, but I'm sure glad I started! I was referred…read moreto Georgiann at Custom Travel by a friend of the family, and I can't believe I booked flights and hotel/resort stays without her help! All I have to do is tell Georgiann what I want and she goes out of her way to make sure it's done. I have referred my brother and his girlfriend to Georgiann, and they had very specific requests and Georgiann was able to meet and exceed their expectations. When they came back they told me how perfect everything on their trip was. I would never think to book a vacation without going through Custom Travel Service!! I would not be referring friends and family to Georgiann unless I trusted her and her ability to book the perfect vacation. Thank you Georgiann!!!