I would rate negative if I could have that option. Worst customer service I ever had in my life…read more The sale lady is very rude and acts like she knows everything. I feel very uncomfortable because she shows no respect to me. She doesn't want to give information unless you are for sure gonna spend money with her, but how can you make decision if you don't have enough information? I would avoid her at all cost because I don't want to have any issue.

The woman at the front desk is very impolite, unprofessional and rude while carrying out simple…read morecommunication with a potential client. If you don't believe me, try it yourself. I do NOT recommend this service. There are same types of services in Philadelphia such as Song Hanh travel and New Asia-American Travel.

This travel agency has been here for quit some time and this would be our 3rd time using them (our…read morefamily has used them a few times too!) They are very detailed when explaining everything from flights to hotels to any extra charges that may be associated with your chosen packages. We've booked a tour though China with them and is booking one for Japan now. They can also arrange for a bus to take you to and from the airport (in our case Newark) for an additional charge. And most importantly, they are very friendly and patient with my millions of questions!

This agency was super friendly very helpful with getting my visa to China and had the best rates…read more Thankful that they made it so easy. Tried getting one on my own and it was super confusing. Fantastic friendly staff!!! Thank you guys for all your help. Will definitely use them again!!!

We were trying to book a trip to Italy. We left them a message since they were closed for a week…read more We never received a return call so I guess they had no interest in our business. We booked the trip with another travel agent.

First let me start by saying I cannot recommend Carol and her team at Farnesi Travel enough. We…read morewere originally planning to go to Italy last year but after postponing our wedding due to the pandemic and Italy shutting down, Carol and her team were so professional and helpful with rescheduling. Fast forward to planning our new honeymoon this spring and we decided on Tahiti with stays in Moorea and Bora Bora. Carol was able to keep our new trip within our original budget which was a huge plus. We opted to spend the little bit of extra money on trip insurance with everything going on and it paid off big time. When we arrived in Tahiti we ran into some issues with this wonderful pandemic going around. Thank god we had not only the trip insurance but Carol and her team as well. They stayed in constant contact with us despite us being 6 hours behind. She was able to transfer our reservation from our Bora Bora stay to extend our stay in Moorea due to some travel restrictions. She constantly reassured us everything was going to be fine through the most stressful week of our lives which was probably the best aspect of having her as our travel agent. Carol and her team at Farnesi Travel worked non stop and were in constant contact with us, the hotel, the airline and other contacts to make sure we had what we needed for not only our stay but to get home as well. We seriously cannot thank Carol enough. She was a god send. If you've ever thought about buying trip insurance I can tell you first hand it is worth every penny. We will be buying it for every future trip we plan. If you've ever thought about using a travel agency, Farnesi Travel is who you need to use hands down. They have made us customers for life.

Zero stars. He is such a terrible travel agent and cost me an extra $10,000 on our recent trip to…read moreSicily. Our original flight on ITA for myself and my three children was canceled. I was never contacted by the airline because they had no contact information at all for me. They only had Michael's contact information and he was conveniently out of the country at the time. It cost me $5000 for new tickets for the four of us to fly from a different city a day later. Our return tickets were then canceled by the airline and I spent the entire trip trying to get them reinstated. He didn't care to help me and actually sent me an email stating I "am ungrateful. You need to get your act together." So I spent another $5000 getting back to the US on my own. It was a very stressful trip and he did not do his job. And then he had the nerve to blame me for all the problems.

Zero stars. He is such a terrible travel agent and cost me an extra $10,000 on our recent trip to…read moreSicily. Our original flight on ITA for myself and my three children was canceled. I was never contacted by the airline because they had no contact information at all for me. They only had Michael's contact information and he was conveniently out of the country at the time. It cost me $5000 for new tickets for the four of us to fly from a different city a day later. The return tickets were then canceled by the airline and I spent the entire trip trying to get them reinstated when he didn't care to help me. He actually sent me an email stating I "am ungrateful. You need to get your act together." So I spent another $5000 getting back to the US on my own. It was a very stressful trip and he did not do his job. He also didn't purchase trip insurance as requested. And then he had the nerve to blame me for all the problems.

This place was absolutely no help at all. I'm not sure where all these five star reviews are coming…read morefrom. They wouldnt discuss their available tours over the phone and asked that my MIL show up in person instead. I called asking if there were pamphlets available to get and review, to decide which tour would be best. The lady said yes. I arrived, very well aware that the lady helping me was not the same person on the phone. I asked about pamphlet, she said they dont have such a thing. I would have to tell her where Im interested in going in order for her to print something out for me. Unfortunately, she wasnt able to print ANY of their tours because there's just too many. She continued to be very pushy in asking where we wanted to go. I don't know, why else do you think Im here!!! How does one expect someone to answer if you can't provide me what you can offer in the possible states you may be going to? She kept repeating Boston, which leads me to think thats the most popular place to go. One would not need to go to a tour company, if they know where to go and what to do. Obviously, Im coming to you, and asking what your company can provide me. Another thing that was irritating. Im speaking to the lady in english. This older man starts chiming in, in mandarin. Why? One, why are you talking to me and two, why are you talking to me in another language? Very unprofessional.

My mother and I are so happy that we went through Discover Travel to book our tickets to Taiwan…read more Aileen is a wealth of information about the best flights, connections, seats, baggage and change fees, visas, COVID restrictions, and shuttles. She saved us so much time, and was so responsive when we emailed our questions from Taiwan. She is so professional and efficient! Thank you for your service!

I have used Melanin and Morals more than 3 times. I have had the best exp ever. Antoinette makes…read moresure she commits to finding the best prices. She personalizes and customs exactly what you're asking. Antoinette service 4 of my friends so we network our trips sometimes together. I support BLACK own business!!! Book with Melanin And Morals today you, will NOT be disappointed!! Jacqueline Jeffers

From the owner: We specialize in everything that encompasses travel. From Solo trips, to Couples Retreats, Family…read moreGetaways, & everything in between.

Thank you Peter Levinson! You made our elopement to Iceland absolutely PERFECT! I couldn't be…read morehappier with the service we received. I highly recommend everyone to trust this company for all your special travel needs. My then fiancé, now husband, and I contacted Peter to help us arrange our wedding ceremony and mini honeymoon in Iceland. I was seriously so confused with all the rules and red tape involved with getting married there. It is definitely not as easy as people make it seem in the blogs! Thankfully, Peter had my back! He works with a fantastic company in Iceland called Nordic Visitor. I can't tell you how pleased we were with both companies. They made every day there so special! We were picked up promptly in Iceland by our super nice driver Aleksander. He had a beautiful Mercedes waiting to take us to Hotel 101 in downtown Reykjavik. We were even able to check in way early. The hotel was insanely nice and the customer service was even better! A couple days we would come back from our adventures and find chocolate covered strawberries and complimentary champagne waiting for us! Every adventure we had planned went off without a hitch. Every driver was promptly on time, waiting for us in our lobby. We even got to squeeze in some snowmobile action after the golden circle tour thanks to our awesome driver that pulled some strings! I'm so impressed how amazing everything came together and we're using this company for all our future trips!

One of the best, in service and prices! This is a small family oriented travel agaeny but, you…read morecould not tell by the level of skill and service provided by this agency. They have always been very efficient, friendly and their prices have rivaled doing online bookings myself. They offer both corporate and leisure travel services and are well worth checking out before your next biz trip or vacation!