Fantastic massage by Melissa! This is my second visit. First one was good as well but I can't…read moreremember that lady's name. Truly attentive to what you need. Great prices too. The best on hill street!

From the owner: A relaxing and pleasant environment for your comfort.read more

Had a 90 minute massage, and they were able to help me get rid of some knots on my back and my…read moretraps. It was so relaxing. I also prefer really deep pressure, which they were pretty good about. I wish it was actually deeper pressure, but I didn't ask so that was on me. Overall, amazing massage. Just a heads up, they do charge a fee for using your credit card, so I would pay with cash instead. I didn't read that anywhere on their website, so I may have missed it, and it was quite a surprise.

Today I was running on schedule to the airport, so I decided to stop in for a massage. The nice…read moremanager suggested a four hand massage, which was a first for me. I will say it was absolutely amazing! The ladies that helped gave me the best massage of my life. Lisa and Cassie offered a very professional massage with wonderful attention and care. I'm so comfortable as I'm waiting for my flight this afternoon. I just wish there was a few more minutes in the appointment to visit. I was hoping for a little more within the hour. I still appreciated the time that was shared - Thank you!

First time here and Stephanie did not disappoint! Stephanie's body size will surprise how much…read morepressure she can apply to your body. The atmosphere was very soothing and relaxing in itself. She began with my back and worked her way from head to toe. The amount of pressure she applied, I left feeling like I was beat up by her (in a very good way)! The relaxed feeling of wanting to just go to bed after was awesome! I would not only recommend her to everyone I know, I will be a customer as long as I am here!

Rude staff. Would not recommend. Be careful about calling the phone number listed on their website…read moreto book an appointment. I tried calling during their listed hours of operation and the employee asked why I was calling because they were closed and she quickly hung up the phone.

First time here. Going to return for sure! The masseuse,Naomi, was skilled and found areas I didn't…read moreknow were tight. The technique was different from other massages I was covered for the first part and then skin to skin the second half. The hot stones were amazing! Threw in 15 minute reflexology which was again well done. One comment, the room was fairly noisy. I could hear phones ringing, people coming in and conversations which distracted from the experience.

First and last time visiting this place. Went here for a couples massage for the first time. Not…read moreonly did they not disclose that a man would be performing the service prior to starting, but the woman left more than a dozen times throughout the hour to answer the phone or attend to other guests. Additionally, it has now been 10 days since the service date, and my back has not recovered from Taiwan Tony's crippling and calloused hands effectively crippling me. I cannot move my neck without debilitating pain. If I could give zero stars, I would. Find better care elsewhere. Scam Asians.

Lucy gives a great massage, nice deep tissue, incredible techniques, very friendly, felt great…read moreduring and after, highly recommend, will be back. Also had a partial massage from Linda, nice and deep tissue, nice technique. Fun to talk to.

From the owner: Here at Authentic Massage, we are a proud Asian Spa located in Midlothian, VA ! We are professional…read moreAsian massage therapists that are trained to provide all kinds of massages! Best asian massage in town! Our highly trained, licensed Asian massage therapists are here to help you get to those annoying knots on your body and release them, also to help you relax and relieve all built up stress. We serve a wide variety of modalities and add ons are also available including but not limited to Deep Tissue, Swedish, Shiatsu and much more. See our website for more details. You can either Book your appointment via phone call or just simply walk-in anytime where we are always ready to help!

Great place, the therapists are experienced at their job and knows what they are doing.read more

I went for a 60 minutes massage. The first thing she did was walk on my back which was extremely…read morepainful on the calf's and thighs. The first 20/30 minutes of the massage was pretty painful. I was finally able to relax during the end (where she was only doing my arms and back).... It was $77.50 (including tax) which I paid at the beginning of the service. I was kinda skeptical because I've never paid upfront for a massage before but whatever... anyways, at the end, another women comes to bring me to the front room. She asks if I wanna leave a tip and I said... sure. I wrote $3 because I was genuinely in pain most of the service. She literally looked at me and goes "it's $10 MINIMUM for a hour" .. excuse me? When is a tip EVER mandatory? & after I write the $3, she grabbed the receipt for me and wouldn't even let me finish writing my total. I asked for it back because I didn't feel comfortable with how she treated me at that moment. I will not be returning. The entitlement is absolutely insane and unprofessional. Plus, the whole place reeks of FEET. I should've left after I noticed but always try to give a chance. Never again.

As a true Gen X'er in desperate need of a serious skin detox since the '90s, discovering Haven Room…read moreSpa and Wellness has been a game changer. Back in the day, TikTok didn't guide us on skincare; it was 16 magazine convincing us that a baby oil tan was the ultimate beauty secret. Fast forward to today, and my skin situation isn't exactly stellar. Botox has been a friend, but facials seemed inconvenient amidst the chaos of parenting--until Haven Room Spa opened down the street. The moment you step into this spa, the high-end, relaxing, and modern vibe sweeps you away. Korinna, the owner, is the epitome of walking advertisement with her ridiculously gorgeous skin. I essentially walked in saying, "I want what you get." Elizabeth, the aesthetic magician, gave me a HydraFacial, and it was a sublime. A HydraFacial is a multi-step facial treatment that works wonders. Elizabeth meticulously explained each product, its purpose, and how it would benefit my skin. The results are mind-blowing--my skin is literally glowing. I never knew what "plumped up" meant until now, and my face feels rejuvenated in a way I didn't think possible without a time machine. Seriously, the results of the HydraFacial at Haven Room are more impressive and noticeable than Botox when it comes to looking and feeling younger. We're incredibly fortunate to have such a cool, hip, and high-end spa right in our neighborhood. Thank you, Haven Room, for making skincare a delightful experience!

I am fairly new to the location and found this while trying to find a new esthetician. When you…read moreenter the location, it is a very modern, clean, and vibrant ambiance. The staffs/owners are super friendly and accommodating. They were able to provide my requested service (facial) with another staff when the intended staff was sick. In addition, the facial was amazing and would highly recommend to give them a try.

Great facial. Clean. Friendly. I highly recommend Jonice for a facial. Of all the hands and stones…read moreI like this one the best in my area.

Massage by Ashley sooo so so good all around and Madison at front desk is amazing--so knowledgable…read moreand sweet. Every other aspect of trying to properly get treatment here has been genuinely horrible from start to finish lol. Seems like major lack of training on due diligence on customer profiles and administrative knowledge of the system/memberships for consistent customer experience. Have gone to location in short pump area and intend to continue to go there, but was signed up at this location and has been like pulling teeth until I got a hold of Madison! Was so excited to finally treat myself with my second massage ever and the free facial they include as a first month option. (This is not available to transfer to other locations nor a massage...I would have done so in a heartbeat if could do either as this location is 45 min from me. I understand that though, of course, makes sense.) I work and study very long hours, and have never pampered myself much, so I was really looking forward to it. Filled out forms prior, had the best time with Ashley, was feeling relaxed and blissful, and was met by a woman immediately after walking out of my massage asking if I had gotten Botox recently, which was on my form filled out prior to arriving at the location altogether. She explained the timeline is not doable, bummer, ok. I follow up with question about light pressure and that I am a mere couple days short of the time threshold. Still no, all good! Another woman walks out and I am getting a circular talking to by both women while I am clearly growing increasingly uncomfortable to the point of tears and keep saying it's ok thank you so I can leave. Additionally, one of the women also said that it was really on my injector to have told me about this specifically a couple times...I agree communication is a virtue...why are we assigning blame everywhere else lol. Just speechless. Def a case of whiplash emotionally. The other woman at the front desk (not sure of name, also very pleasant) finally expedited the tip/check out process which I was so grateful for!! They did offer to reschedule but this was a pre-busy season gift, far away from me, and I actually cannot deal with this location again lol. Shocked Ashton Kutcher didn't pop out because it felt like getting punk'd. I never leave reviews, but it has honestly felt like a fever dream, and I imagine the franchisee would like to be aware. A shame as it was a great treat and huge step of self-care for myself prior. Excited to continue at short pump and richmond location(s) though!

I had a wonderful massage from a very knowledgeable woman. I loved the way she set up her studio…read more You can tell she really loves what she does. .

Great massage and incredibly affordable! I have lived in the area for 5 years and had no idea this…read moreplace existed. You would not think looking at it that it was such a nice massage place. I was able to get in the same day for a 1 hour massage that cost me $60. Compared to another massage location I was going to down the street, this is totally more worth it!

Highly recommend Tawanda for a firm to medium massage. If you have certain problem areas, she will…read morework with you. The foot scrub is worth the extra upgrade.

This was my first time at Massage Envy and it was not so welcoming ! I got their on time for my…read moreappointment , was greeted at the front desk. I was escorted to the waiting area were I waited an additional 20min for my massage therapist . Secondly, went to the room and it was pretty cold, the massage therapist apologized for being behind, asked me a series of questions to see what I would like her to concentrate on ( when it was my time for the massage ); in which I already answered those questions in the lobby area of the spa . Next the massage therapist advise their was no heat on the massage table ( I like heat) , she said let me see if the other therapist room massage table has heat . She came back and said there was heat. Let's just say there was no heat in the other room. At that moment, my comfort level dropped and I was instantly annoyed by the service . I asked for the manager and when speaking with her, she stated : my apologies and we will not charge you for your massage service today; would you like to schedule another appointment. I have no interest in booking another appointment with this company ! Be careful and ask questions when you go there! Thanks