Fantastic massage by Melissa! This is my second visit. First one was good as well but I can't…read moreremember that lady's name. Truly attentive to what you need. Great prices too. The best on hill street!

Accommodating staff, easy scheduling, and AMAZING massage (by Vicky), with a full bottle of…read moreice-cold water at the end - not a little cup of warm tap water like others offer. Totally happy with my first visit and will return again and again. I've been in the DC area for a decade and spoiled by the spas there. Balance Massage was just great! Got all the kinks out, pressure was absolutely perfect - Vicky was so accommodating to my every request. I needed this massage and I'll go back FOR SURE.

Had a 90 minute massage, and they were able to help me get rid of some knots on my back and my…read moretraps. It was so relaxing. I also prefer really deep pressure, which they were pretty good about. I wish it was actually deeper pressure, but I didn't ask so that was on me. Overall, amazing massage. Just a heads up, they do charge a fee for using your credit card, so I would pay with cash instead. I didn't read that anywhere on their website, so I may have missed it, and it was quite a surprise.

I love coming here! The prices are definitely much better than other massage places in the area…read more It's not all the bells and whistles, but the massages are very good quality and I really wouldn't go anywhere else. The staff is always very polite and kind. Also, there is ample parking right out front.

Rude staff. Would not recommend. Be careful about calling the phone number listed on their website…read moreto book an appointment. I tried calling during their listed hours of operation and the employee asked why I was calling because they were closed and she quickly hung up the phone.

First time here and Stephanie did not disappoint! Stephanie's body size will surprise how much…read morepressure she can apply to your body. The atmosphere was very soothing and relaxing in itself. She began with my back and worked her way from head to toe. The amount of pressure she applied, I left feeling like I was beat up by her (in a very good way)! The relaxed feeling of wanting to just go to bed after was awesome! I would not only recommend her to everyone I know, I will be a customer as long as I am here!

my couples massage was wonderful. however getting pressed to tip is diabolical!! i was going to tip…read moreon my card but the phone service wasn't great in the area so i told the front desk lady that i was willing to tip 10$ each when service restored, she dam near chased me out the door saying dont forget to tip, mind you i paid 160 for a couples massage . first of all you neverrrrrr beg for a tip it is earned but you neverrr ask or press someone to tip! very unprofessional, i feel bad for the employees she said they wont b paid if i dont tip smh i wont b going back‼

I came in the day after Black Friday. I was scheduled last minute with Tom…read more I opted for a hot stone deep tissue massage with CBD and essential oils. Came in and laid down and relaxed with the music that was at just the right volume. I was given a full sectional muscle relaxing massage, then moved into deep tissue before being given my hot rock massage. I suffer from COPD, severe asthma and other medical issues. This massage and with Tom was just the right thing to move the fluid in my lungs around enough to breathe clearly and be able to loosen up problem areas I wasn't even aware of! I will be booking a family session in the next few weeks and will be becoming a regular! I came to buy a Groupon before my massage - it's the same price if you pay in person and they don't lose money through a third party.

My name is Jeannie and my wife, Tylor, and I would visit with Ms. Shirley and Ms. Maggie all the…read moretime and we absolutely LOVED their massages!!! These ladies were very professiona...friendly and they had a great sense of humo!! Ms. Shirley could never remember our names because she always called us "1234"!!!...lol because the last four numbers of my phone number was 1234!! so that's how she remembered us!! We sure do miss these ladies and hope to get to see them soon!!!

I went for a 60 minutes massage. The first thing she did was walk on my back which was extremely…read morepainful on the calf's and thighs. The first 20/30 minutes of the massage was pretty painful. I was finally able to relax during the end (where she was only doing my arms and back).... It was $77.50 (including tax) which I paid at the beginning of the service. I was kinda skeptical because I've never paid upfront for a massage before but whatever... anyways, at the end, another women comes to bring me to the front room. She asks if I wanna leave a tip and I said... sure. I wrote $3 because I was genuinely in pain most of the service. She literally looked at me and goes "it's $10 MINIMUM for a hour" .. excuse me? When is a tip EVER mandatory? & after I write the $3, she grabbed the receipt for me and wouldn't even let me finish writing my total. I asked for it back because I didn't feel comfortable with how she treated me at that moment. I will not be returning. The entitlement is absolutely insane and unprofessional. Plus, the whole place reeks of FEET. I should've left after I noticed but always try to give a chance. Never again.

As a true Gen X'er in desperate need of a serious skin detox since the '90s, discovering Haven Room…read moreSpa and Wellness has been a game changer. Back in the day, TikTok didn't guide us on skincare; it was 16 magazine convincing us that a baby oil tan was the ultimate beauty secret. Fast forward to today, and my skin situation isn't exactly stellar. Botox has been a friend, but facials seemed inconvenient amidst the chaos of parenting--until Haven Room Spa opened down the street. The moment you step into this spa, the high-end, relaxing, and modern vibe sweeps you away. Korinna, the owner, is the epitome of walking advertisement with her ridiculously gorgeous skin. I essentially walked in saying, "I want what you get." Elizabeth, the aesthetic magician, gave me a HydraFacial, and it was a sublime. A HydraFacial is a multi-step facial treatment that works wonders. Elizabeth meticulously explained each product, its purpose, and how it would benefit my skin. The results are mind-blowing--my skin is literally glowing. I never knew what "plumped up" meant until now, and my face feels rejuvenated in a way I didn't think possible without a time machine. Seriously, the results of the HydraFacial at Haven Room are more impressive and noticeable than Botox when it comes to looking and feeling younger. We're incredibly fortunate to have such a cool, hip, and high-end spa right in our neighborhood. Thank you, Haven Room, for making skincare a delightful experience!

I am fairly new to the location and found this while trying to find a new esthetician. When you…read moreenter the location, it is a very modern, clean, and vibrant ambiance. The staffs/owners are super friendly and accommodating. They were able to provide my requested service (facial) with another staff when the intended staff was sick. In addition, the facial was amazing and would highly recommend to give them a try.

Love my facial with Kayla and the front reception - Maddie is always so charming! They are…read morewelcoming, and the whole place is clean, quiet and peaceful. This is my favorite location, worth every penny!

I went for one massage, did not want a membership just wanted ONE massage. Somehow ended up with a…read moremembership that I have tried to cancel 4 times. The last time I was told I would not be charged. Come to find out they never canceled my account and I have been paying this entire time. I went to hand and stone last year maybe in April May. I am so outraged that I had no idea I was paying 79 a month. I don't even remember which one I went to. This is ridiculous. I want to walk in and cause a scene, start flipping tables, maybe start a fire. I am just so pissed I need that money.

I had a wonderful massage from a very knowledgeable woman. I loved the way she set up her studio…read more You can tell she really loves what she does. .

Great massage and incredibly affordable! I have lived in the area for 5 years and had no idea this…read moreplace existed. You would not think looking at it that it was such a nice massage place. I was able to get in the same day for a 1 hour massage that cost me $60. Compared to another massage location I was going to down the street, this is totally more worth it!

Highly recommend Tawanda for a firm to medium massage. If you have certain problem areas, she will…read morework with you. The foot scrub is worth the extra upgrade.

This was my first time at Massage Envy and it was not so welcoming ! I got their on time for my…read moreappointment , was greeted at the front desk. I was escorted to the waiting area were I waited an additional 20min for my massage therapist . Secondly, went to the room and it was pretty cold, the massage therapist apologized for being behind, asked me a series of questions to see what I would like her to concentrate on ( when it was my time for the massage ); in which I already answered those questions in the lobby area of the spa . Next the massage therapist advise their was no heat on the massage table ( I like heat) , she said let me see if the other therapist room massage table has heat . She came back and said there was heat. Let's just say there was no heat in the other room. At that moment, my comfort level dropped and I was instantly annoyed by the service . I asked for the manager and when speaking with her, she stated : my apologies and we will not charge you for your massage service today; would you like to schedule another appointment. I have no interest in booking another appointment with this company ! Be careful and ask questions when you go there! Thanks