ONCE UPON A TIME.......IN LOMBARD This beloved indoor entertainment center is still hanging in there after 40+ years. I'll admit, I didn't have "attend a work outing at Enchanted Castle" on my 2025 bingo card, yet here we are. I found myself reminiscing about birthdays from the past, how many tokens I spent here as a preteen, and what on earth I was doing at a kids entertainment center with a group of engineers. As they've been since 1983, Enchanted Castle on Roosevelt Rd in Lombard is a one-stop shop for fun.  They have party rooms, a large arcade with ticket counter and 7-8 different attractions.  It's like a bigger version of Chuck E Cheese with a medieval theme, a Dave & Busters aimed at kiddos. You can pay for things a la carte, or get a $40 "max pack" that gets you a $15 game card and access to any 3 attractions.  Our large group hit up the arcade, mini golf, laser tag, and go karts.  One staffer helped us out during our time here, and kudos to her for being patient when we couldn't make up our minds on what to do next. I'll start with the best: the go karts ($9/pp).  Although the track itself is small and not terribly exciting, these go karts were peppy and handled well.  You get a decent number of laps, too, and it must be popular enough to warrant having its own dedicated entrance off to the right - Castle Karts. Next came laser tag ($9/pp).  The packs seemed heavy, but the guns were very accurate IMO.  It was a 'capture the flag' objective and despite a small arena, there was just enough space to move around.  They also have Route 66 mini bowling ($5/pp), bumper cars ($5/pp), a scaled down 'Scrambler' type ride ($5/pp), and a playground area with slides ($5/kid). The glow in the dark Black Knight's "Adventure" Golf ($7/pp) was the weak link of the bunch.  9 holes of poorly lit, uninspired putt putt with odd scenery choices - they couldn't decide between skeletons or squires - and lazy hole design led to several in our group bailing partway through.  One girl even twisted her ankle walking around an obstacle!  This is an area that could definitely benefit from a facelift or new attraction. Back in the 90's and early 2000's, Enchanted Castle had a 3D motion theater that played several iWerks films like Dino Island, Alpha One Cowboy, and Red Rock Run.  This wild motion simulator was always the highlight of my visit, but I can't find ANY record of it in web archives..... was this a fever dream?? Their arcade has a mix of new and old, lots of ticket redemption games with flashy shoot-em-ups sprinkled in.  They had Beat Saber VR (for a whopping 24 credits) as well as some vintage games like the one where you use an air cannon to shoot out the clown's teeth.  Many years ago, they had a dedicated area for pinball machines....now they have none.  *sigh* I expected very little from the food and was pleasantly surprised.  The italian beef ($12) was pretty good, no complaints about the fries.  The large appetizer platter ($40) had a little bit of everything: 7 mozza stix, 7 wings, 7 tenders, 12 mini tacos, and 8 pretzel sticks with dipping sauces.  They also had beer on tap @ $6.50 per pint, not too bad. * TL;DR * Enchanted Castle is supposed to be for young'ins, but if you have fun here as a grown-up I won't tell anyone. Being in business for 43 years is no small feat, especially when you consider the sweeping effect COVID had on the realm of indoor entertainment.  I'm amazed (and relieved) that Enchanted Castle's drawbridge has stayed open despite so much volatility in the world.  I don't imagine that the handful of folks we saw on a Thursday afternoon is representative of how much foot traffic EC actually gets. Here's to hoping they have many more years ahead of them, making joyful memories for scores of kids in the western Chicago suburbs.  I'd hate to see an indelible part of my childhood be gone for good. "The handsome prince raced his mighty steed around the go kart track, while the beautiful princess enjoyed several games of Skee-Ball.  And they played happily ever after!" read more

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The prizes are too kiddie.I have all these points and can't find anything to buy that's not for a little kid

Super fun place for family and friends. The staff is great. Friendly, helpful and welcoming. I'd like to give a shout out to Ricky at the miniature golf counter. Ricky was nice and explained how the party game cards worked. He helped us check balance of our time on the cards too. Ricky was very helpful. Great customer service.!! read more

Enchanted Castle - Miniature golf - Amusement Parks Near Me - Lombard, Illinois

Had a wonderful time with my family! We did one game of mini bowling, one round of mini golf, and spent time playing arcade games. The staff were really fantastic, went above and beyond to make our experience perfect, and I would not hesitate to come back and celebrate my son's birthday here! read more

My visit to Enchanted Castle was for an end of the year school field trip. The package included two pieces of pizza for the kids, soft drink and a preloaded card that gave them $10.00 in games, that of course they could recharge/put more money on the card. The pizza was hot and fresh unfortunately the drinks weren't cold. Not a complaint, just an observation. The kids especially loved the bumper cars, miniature golf and of course any game they could win prizes. If you planning a birthday party of school trip, you're sure to have a good time. read more

No to bad on pricing. The ultimate really seems worth it if you don't know what folks are going to want to do read more

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to start this off this place is awesome, my only gripe is how much its changed over the years. I miss the old setup, the original mini golf course that was big and had water sections. the original jungle gym that had the bounce spot. there used to be a room where you would walk in and there would be a movie projector playing movies with lines of arcade games on the left and right. the room had a small staircase that took you by the old mini golf course. this place is still great, just miss how it used to be. just some input from someone whos been coming here for around 22 years read more

Some of the games were ridiculously overpriced. But plenty of different options to do a variety of things.

We did the mini golf and escape room both were fun. The mini golf was cool it wasn't very big but it was only 7 dollars so you could do it twice if you want to play more. We had a lot of fun doing the escape room we did the Space one and it was really well done. It says 2-6 but I think the most people at a time should be 3 maybe 4 I'm not sure how 6 people could even fit or have anything to do. That was only 10 dollars though so definitely fun for 2 people and can't wait to do the others. read more

Taking out the miniature golf course was criminal in this place. It made the entire place and experience. How could they do such a thing and it was such a special and beautiful attraction. My other gripe is the terrible games they have. They don't have much retro games, arcade games, or fun stuff. It's all the cheesy crappy games that chuckee cheese has now. Plus they removed the tubes and jungle gym area and moved it to make it worse. Again who is making these decisions here and why? read more

Jon W is an incredible employee. Kind, personable, and attentive to guest. This is exactly the person you want working with your customers. It was obvious when we were there that he was constantly moving and keeping things running, but when a customer needed help whatever he was doing was instantly paused to help. My 2 year old son now remembers Jon due to his kindness alone, high fives and even a little gift as we were leaving, Truly a Great Employee that cares about all the customers that come in. My son, wife and I all agree that Jon deserves 10 stars! read more

They ripped me off from 250 tickets. the service is horrible and they were selective with their services. NEVER COMING HERE AGAIN!

The place was just not a place I see myself going back to. The laser tag was out of order. The prices were a bit expensive for what they had to offer. There was so many kids running around the equipment and employees just let them. I went only for mini golf, and they have cameras in the place because before you swipe your game card to play mini golf or go and do go karts, you can see the big tv screen with all the camera angles for mini golf. There were kids climbing on the props the whole time and employees watching them and laughing. In my mind, that's a HUGE lawsuit if one of the kids get hurt climbing on these props. Don't get me wrong, I love when kids play, but I don't like it when they are playing in areas where they can get really hurt, and an employee loses their job because a parent wasn't paying attention read more

Wow I been coming here for years my son is 24 so that's how long I been coming and it's is always a lot of fun for the entire family. Now they have games for the gambler slot machines and you can use an atm machine just to make sure that if you most all your money from your wallet you can take out money to try to convince the gambler I can win next time lol. I have tons of fun with my granddaughter she love the glow in the dark golf . If you like to drive fast you can use the cars to speed around in circles. The food is super great and I am not sure if they sell alcoholic drinks. The only thing that the wings are way too SALTY I do t know why America does not control the sodium intake in our foods. I love this place a lot so much fun and they have police men to come and see if everything is ok read more

Loved this place. The kids had so much fun. There are so many games and activities for everyone. Even adults.

What a fun time! The arcade is wonderful and my son loves the bowling, go karts and bumper cars! Also, my son is severely disabled nonverbal autistic and the staff always helps him and accommodates his disability so that our whole family can enjoy the fun day together. Highly recommend for family's with disabled children. read more

I came to Enchanted Castle all the time as a child. I worked in the coin op amusement industry with the owners of Enchanted Castle in my second job out of college. Today, I took my 3.5 year old son there for the first time today while I was waiting for Pep Boys to do an oil change on my car. I hadn't been inside here for more than two decades but I was pleasantly surprised to see more rides had been added. I think their food options had been upgraded as well but so had the cost. They must do a ton of birthday parties because the party area is larger than I remember. I was a little sad to see the animatronic characters that I knew were behind the curtains were not working any longer. I asked about them and staff told me they are still the original characters but they had not worked since before the pandemic. Staff said the owners still intended to fix them but supply chain issues have prevented it. My toddler had a great time with the games and cried when we left. The prices prevented this place from a five star rating. It's ridiculously expensive now. I also did not love the change to the reloadable game cards, but I'm sure it is safer than the tokens I remember. Overall l still think it's a good option for a birthday party and indoor fun. Maybe the birthday parties are a decent value. Hopefully! read more

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so I bought a card thats worth 20$ I tried playing it with a wheel machine video game it didn't work so I asked the cashier it said error  can I please have my money back they were   making up a excuse about my first card that I already spent in I don't want to take things further can I please have my money back read more

The place has a lot of choices including laser tag and the pizza was decent . We went early so I think that made for a better experience read more

It had a good mix of activities for kids to enjoy ! Will go back again. Just little far for us . read more

Walking in felt like being thrown back into time, the front lobby area has not changed in the time I have been coming here which is well over 15 years. The place has made some modification which I feel has improved it. The playlot that used to be to your immediate left when you walked in is now a mini-bowling area, partial party room area and a I cannot believe there are gambling slot machines here, not a fan of that in a Childs place. All the games were working which is a plus, other similar places have games down it seems. The machine to charge and get a game card is pretty simple to use, although you need exact change, none is given back. Some of the gaming prices are absolutely too much money, not the value for the time you get. The VR King Kong is a fun interactive game but at 12$ for 2 people for under 5 minutes of play that is no of value. All the attractions were open and the pricing for those seemed fair. I did not eat here, can not comment on that. Parking lot was empty today, but never had an issue in the past. read more

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Came by today (1/17/2024; 2 kids, 2 adults) to take advantage of their "50% off games Wednesday special". All 4 of us had fun! We played the video games & rode the catapult and the go carts. Rides were working, the whole place was relatively clean, and employees we helpful and nice. We saw a huge restaurant area (great for birthday parties) that served pizza, drinks, and other kids' play area fare. However, we did not have a chance to eat there. I appreciated seeing antibacterial wipes that patrons can use to wipe off games. They have birthday party packages. Highly recommended! read more

Looking for a quick, fun afternoon with the kiddos, check out enchanted Castle I have been coming here since I was a kid, same decor, ambiance and vibe. It's a good time and the kids will really enjoy it. They've got video games, rides, laser tag, go karts and mine golf. Plus what better way to entertain a child than to let them win little prizes that are marked up 100 percent ha ha. There is a restaurant on site and the prices are fair. The staff is friendly and there is a big parking lot available. It can get crowded here in the afternoon on the weekend, but most places will. Check it out, you'll have a good time read more

Fun place, not too terrible on the wallet. The rides were just as fun for us adults as for the kids!

This is my first time going to Enchanted castle it was a good atmosphere full of fun games and arcades remembering back in my childhood days. On the other hand I had a few problems with some of the employees are not happy when I ask a question and it seems they don't want to be there in the first place. they were less employees nowhere to be found in each rides I had to go to the main front desk and ask them if anybody was working there in that area. Not a good sign for them at all. I suggest they should hire more employees to spice up the place felt like a ghost town that day. Needs improvement. read more

*this review is in regards to birthday parties specifically* Hosted a bday party~ over all kids seemed to have fun, however as the paying parent, I would NOT recommend. The party hostess that was assigned was very nice (why any stars at all, leaving her out... 1.5 stars.) The pizza is "meh" and the wording is "all guest receive 2 slices of pizza and soft drink." - you get 2 pizzas and 2 pitchers or soda... and If you need more you pay for it. - the ONLY option is pizza (except for bday person, can get a hotdog and fries instead... was also "meh") - the bday kid getting a special drink is a nice gesture, but makes it awkward because then ALL the kids want one, and the prices are not cheap, and the party is already expensive. The $8 per adult is ridiculous, regardless of the additional game cards received , but "anyone in the room is accounted/charged for" absurd~ paying for the kid guest, should allow their parents to be welcomed in the room. The fact that you lose your table space while playing the games etc, is wonky~ kids didn't have a "home base" to go to if they wanted a drink, or had a question. Also while I appreciate the fact that we got out to the game floor early, we then lost about 45 mins of our table time, as we were told to clean up and move coats etc. It IS a fun place for taking a kid or two for "let's go do something fun" kind of visit~ paying for a birthday party, you can get way more bang/organization/fun for your buck elsewhere. read more

Very fun experience, great for kids and parents. Good for picky eaters too. It's very entertaining and enjoyable.

The customer service here is lacking to say the least. Called to book a birthday party and was asking about the Go-Kart and Laser Tag. The one who answered the phone seems to be couldn't be bothered with questions. He sounds so annoyed and he called someone to help him and I heard him talking to the other person and said annoyingly that he doesn't have any idea what I'm talking about. Then I told the lady on the phone that maybe they should train him better so that he will have an idea. And the lady just proceed to ask to what I was saying, I repeated it and she told me could not hear me since I was yelling earlier and now she can hear me. First of all, I was not yelling, seconf she asked me to repeat it so I said a little louder since I can hear how loud the background was for her, third if I was yelling, why say she couldn't hear me and asked me to repeat it. Her excuses were not adding up. So I guess we're not booking our birthday party here. Glad we found out how horrible they are than finding it out on the day of the party. read more

Amazing array of amusement and games! Tons of fun for the whole family of all ages. Tons of space and room for spreading out for distance. Love this place. Kind a pricey if you pay as you go for the games, so watch the prices and the change up from card to cash to tokens- oldest tricks in the carnival book for syphoning money as quickly as possible from your wallet, or credit cards. Super fun and pretty good prizes all around. Great staff!! read more

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Food is decent! And it smells okay, in certain areas it smells a little strange. I would recommend for birthdays etc and fun trips! They seem to be adding on more stuff. But the workers seemed a little off mood. read more

Love this place. The stuffs are welcoming and professional. The young man who is in charge of the racing car told me he had been working there for years. The lady by the laser tag was so helpful getting us mixed with bigger group time after time. The Arcade machines are all functional. We spent more than we expected hahaha. read more

Went tonight with family friends my first time there. It was absolutely amazing!! Jeff the security guard went above and beyond he was really nice and kind!!!! Which is extremely rare these days!!! Highly recommend and thank you again Jeff U Are Awesome!!!!! read more

My 8-year old gives enchanted castle 5 million stars out of five stars. Huge place with lots of different types of games. Something for everybody! They also have laser tag, putt-putt, and bumper cars. read more

Wide assortment of arcade games, rides, etc. Leave your coats in the car, because it's heated inside. Bring lots of money.

We celebrated our daughter's third birthday there. We had a ton of adults and about the same amount of kids. EVERYONE had a blast; the adults loved having their own card. Parents were enjoying themselves as much as the kids were! The young ones loved the play land, and so did the big ones! We appreciated the ticket counter folks who were patient w our indecisive Children. Our server Maria was excellent- she was consistently checking in on us, made sure everyone was served, reminded me I could relax and she would do the heavy lifting. We brought in our own cake and again Maria was extremely helpful. read more

We loved this place! The girls working here were awesome! Very informative and friendly. I usually don't enjoy this kind of places but doing some of the rides with my son was so much fun. The arcade area was very big! They have a big space for birthday parties and also the restaurant has two areas for you to sit and eat. We spent about 2 hours in this place and time went by fast. We definitely plan to come back soon! read more

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Great for kids, especially on Wednesdays when the arcade games are half off! There are even go-karts, bumper cars, teacup rides, laser tag games, virtual reality games, along with all of the arcade video games. The Covid status is currently mask optional but heavily recommended. As for the food, well the service is good. The food is very basic and overpriced for what you actually are getting. The pictures on the website look a lot more appetizing than what you actually get. If looking to save money, stop at one of the many local restaurants in the area. There is plenty of parking as the location is in a shopping plaza. read more

I had my son's birthday party here on 11/20/22. Unfortunately, I experienced extreme rudeness from one of the workers there named Joyce. While we were setting up for my son's party, the worker Joyce came in and started demanding what type of back drop we were setting. I told her I was setting up a back drop, as it was a themed event party. She basically demanded, "what are YOU setting up?" in a very demanding and demeaning tone. It was a rather large backdrop so I told her I did talk to someone and they told me it was fine. She bluntly said, "put that thing in the corner! And my name is Joyce and I talked to you yesterday and you never said such a thing and I never said it was ok!" Then she angrily walked away. I don't know what her problem/issue was but insinuating a paying patron is a liar is totally unacceptable! She came in angry and with an attitude towards my entire party whom were all setting up. Why bother to say that last statement, if it wasn't to assert dominance indicating that she's right and that I'm wrong and a liar. Furthermore I did talk to her the day before the party on the phone but it was a quick 2 minute conversation to finalize the head count. I had been planning this party for an entire month and I had spoken to Amanda and Maria regarding if it was fine to have a bigger backdrop. Amanda told me it was fine and that she would try to sit us closer to a corner part of the room so we could have more space to set up. So before Joyce insinuates and calls a paying patron a liar, she needs to get her facts straight and check with her coworkers who clearly indicated it was fine to have a backdrop. Regardless, that type of attitude and treatment from an employee to any patron is totally uncalled for and unprofessional. If I did that in my line of work, I would've been coached and possibly terminated. I did not want to make a scene and say anything back to Joyce since it was my sons birthday party and guests would be arriving soon. My in laws, husband, and son saw and heard the interaction and were aghast at the unprofessionalism and attitude of this worker. I hope a manager sees this and addresses this issue with Joyce and reinforces better treatment of their employees to patrons. This party was not cheap, and for the price I paid to be treated like that and insulted and insinuated that I was a liar is totally ridiculous. read more

Enchanted Castle - Picture of the backdrop - Amusement Parks Near Me - Lombard, Illinois

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Like a knock-off version of Chuck-e-cheese or Dave and Busters. It has a good selection of activities, including minigolf, laser tag, bumper cars, and arcade games, but it's fairly expensive when you pay per activity --probably not necessarily worth it. However, myself and 9 other college-aged friends went and had a great time laser tagging, so I think Enchanted Castle is really as fun as you make it. read more

Enchanted Castle - Laser tag - Amusement Parks Near Me - Lombard, Illinois

This place was a ton of fun! Could use a little better cleaning but other than that it was a great time. their seems to be teenagers working the food stand and their not very friendly maybe a smile? idk but the food was actually very good. read more