My husband and I came here to get a gift for my stepdaughter. As soon as we walked in, Michelle…read moregreeted us and asked how she could help. We told her what we were looking for, the price range and she showed us many different options. We ended up settling on a nice diamond bracelet that had a beautiful sparkle. A few weeks later, my stepdaughter went in to get it tighten a bit and they took care of her (no charge). Great service.

Poor business communication…read more I called ahead, especially considering it was a holiday, to confirm the hours of operation and was told the store would be closing early at 3:00 PM. We arrived more than 30 minutes before that time only to find the store already locked up and staff leaving the parking lot. I was visiting family from New York City and made the drive with the hope of purchasing a father-and-son timepiece together. Having your time wasted is frustrating any day, but especially after making a special trip on a holiday based on information provided directly by the business. If the business communicated 2:30 closure then we would have planned accordingly. Communication is key so everyone's time isn't wasted.

We found A.C. Jewelers on a complete whim and boy am I glad we did! I wanted an upgrade for my…read moreengagement ring and searched for a local jeweler in the area with good reviews. A.C. Jewelers is a family-run business and you can tell from the moment you walk in. Everyone is so personable, friendly, and knowledgeable. They were not pushy or trying to sell me something. I decided to have a custom ring made and worked mainly with Chris. He really listened to what I liked and made the process so easy and fun. He was detail oriented and thorough. He kept me updated during the entire process and had great communication. My ring turned out absolutely perfect and is better than I could have ever imagined. Pictures don't even do it justice. He was able to source beautiful kite shaped stones which added to the uniqueness of the piece. The quality is amazing - I really wanted a "dainty" look to the ring and Chris was able to pull that off while also making the band so solid my 2 carat stone does not slide around to the side of my finger at all. He rounded the band and it is so comfortable. The sparkle is everything and I love to put it on every day.

My experience with AC Jewelers was absolutely wonderful. Chris was so patient as I tried to figure…read moreout and create the ring I wanted. He had great ideas and made renderings for me to review. The end product was exactly what I wanted and I couldn't be happier. I highly recommend ACJ because they are friendly, patient and excellent at what they do. I consider them "my" jewelers now. Fantastic experience!

Came here with my fam looking for a Rolex and the service was great, the owner is really nice and…read moregot right to the point. We ended up making a purchase and we were very satisfied.

I brought a Grand Seiko watch in that was losing a bit more time than it should. They serviced the…read morewatch in record time which was a bit suspect to me. I got the watch back and even though I asked for a polish (cap gold) that didn't seem to happen. I asked when they called for me to pick up the watch. The response was "I think he did what he could". Odd response it is gold it will polish beautifully but nope. Here is where it gets interesting. I wore the watch for about a week. I also wore a Chronoswiss on my other wrist. The Chronoswiss lost no time in a week. The Grand Seiko lost more than 20 min in a week after just being fully serviced at a very premium price. I called and again I got a less than friendly response and a "well bring it in and they will look at it and decide if they will do anything". Seriously? I paid for service and what I actually got was a cheap $8 watch band for $50 and a plastic crystal and they did nothing else to the watch. I did not want to drive an hour and a half to drop the watch off and it is in the opposite direction of work. This watch should be losing seconds in a week not a healthy part of an hour. I brought the watch to my local jeweler who sends them out to a watch maker. I got it back and sure enough it was not cleaned nor adjusted at all by Delman. I gave the jeweler instruction to get very specific feedback from the watch maker. I wanted to be sure it was not my fault like it got moisture in it since I wore it all week. He said it needed a good cleaning and proper lubrication, and he said there was no evidence of moisture. I just simply got taken or they are just incompetent. Either way I will not use them again. I am a collector and have watches serviced at least a dozen times a year. I have never been treated as rudely or had such poor results from a true watch maker in my life. I read through a few reviews as I was typing this. It seems like if you just have a quartz watch that needs a battery, they can do that and then you will leave 5 stars. That sort of also rings as unusual. Who leaves a review about a battery change? Know who else can change a watch battery the 16-year-old kid in the mall kiosk. If you are a watch collector and enthusiast and you know watches and their service, you will notice there is something not right here. They are rude from the start, and it goes downhill from there. I do not believe they are trained watch makers or they just are scammers. There is no other way to explain my experience that I can come up with.

Nice selection of jewelry, but priced very high. I come here for jewelry repair and I'm satisfied…read moreevery time! The staff here are all very friendly and knowledge. They get the job done and on time! I recommend them all the time to family and friends!

This is a follow-up to my recent review that I posted about my heirloom bracelet being stolen from…read moreReliable Gold. I have since been contacted by Sarah, the owner. I believe she is genuine in her regret that my bracelet was randomly stolen, in that it just can't be replaced. We hope that the Providence Police Detective Pichs will be able to apprehend the thief and, through some miracle, return my great-grandmother's jewelry. It's not of great monetary value but it means the world to me. Sarah appreciates the sentimental value (an adjective that barely describes such strong emotion) and I think is doing what she can to provide some restitution. If you are reading this, please send good thoughts that it will be returned.

Beware! I left my great-grandmother's bracelet for advice on cleaning, etc., and it was promptly…read morestolen during store hours. I have heard from staff and the police are involved but the owner has not reached out. I feel crushed because my plan was to give the bracelet to my granddaughter on her birthday next week.

Exceptional customer service. Bellini Jewelers is the place to purchase quality gold and silver…read morejewelry pieces. I had a custom ring made and could not have been more satisfied with the service and the final product. I recommend everyone in the Providence area to go to Bellini Jewlers.

Awesome service would definitely recommend!! They really go the extra mile for their customers.read more

I went to Gendron's to sell some gold jewelry and a diamond ring: the person told me my ring was…read morecubic zirconia. I then showed him the appraisal I had on it to which he said" oh." He told me 2 pieces of jewelry with just metal: they were 18 carat gold. Totally untrustworthy place. I then went elsewhere and got the appropriate amount of money for the gold pieces.

I went to this business in early August 2020 with several pieces of jewelry and found the business…read moreto be very informal because of its small size and small staff as I was waited on promptly and was given an honest assessment of my jewelry in that only one was a gold piece and the rest costume.There was no charge for the inspection of the pieces and I was given a satisfactory amount for the gold piece where some jewelry buyers would turn me away because their only interested in certain types of gold pieces and act like I'm taking up their time.These people took their time and left it up to me if I wanted to sell the gold piece which I wanted to do as I needed the money.I would recommend this business to anyone with potentially valuable jewelry.