The nail service I received was standard, but overall I didn't feel very welcomed. The vibe felt a…read morebit off, and my nail technician came across as cold, so I have never returned since. I initially didn't plan to write a review since this appointment was over two years ago, but the experience stuck with me. I remember leaving feeling uncomfortable and not welcomed, which says a lot given how many nail salons I've been to. I felt it was important to share and I hope this was just a singular customer experience and off day for the salon. Update: Thank you for your response! I truly appreciated it and I completely understand your perspective. I know it's been some time, but the experience stayed with me, which is why I felt comfortable sharing it now. My intention wasn't to reflect your current team, and I truly hope things have continued to grow and improve since then. Wishing you and your staff all the best.

Came in without an appointment but were still helped in a timely manner. She was very patient with…read moreus and was all around pleasant to talk to. Unfortunately my gel pedicure didn't last long. It's already peeling off. I'm still leaving 3 stars for the customer service but I am disappointed i spent $75 for it to only last 1 day Edit: all fixed

I had a great visit yesterday with Melissa. She was very friendly and informative. I had the…read morelampbrobe treatment on a few red spots on my leg. It's a super cute place and near my house. The woman who checked me out was also very nice.

Very relaxing space and friendly, knowledgeable staff. I enjoyed my facial. Highly recommend!read more

Skinplicity is such a gem! Located in a cute, great spot. It smells so relaxing and calming! The…read morestaff is so kind and attentive. I saw Savannah and loved her! I will definitely be back for all my skin needs!

I'm so grateful I found Brooke for sugar waxing. She is so sweet and fun to talk to. She is…read moreefficient and considerate when things get a little hard to bare during the wax XD. I recommend her and Skinplicity for an excellent waxing experience!

I've never had such an awful experience with a facialist in my life as I did today. I was scheduled…read morewith Laurinda; I've never met her nor had I been to the spa. When I walked in there was no introduction or greeting, she immediately asked me who I was seeing and I didn't remember her name since it was my first time there. She laughed when I said I didn't know and then asked if I needed the bathroom. I said yes, and turned to my left (which was the treatment room) and her response was extremely condescending about that not being the bathroom. Again, I've never been there. A quick "hello, my name is Laurinda, this is where you will receive your facial today" is all it would've taken. It was a very negative first impression. About ten minutes into the facial treatment she ripped my nose hoop out and claimed she didn't know I had it. It's a large gold hoop, it's very obvious. Most facialist ask me to leave it in because with it out, my skin is technically "open" and it's a liability, so I was relying on her professionalism to handle that request. She didn't apologize but just stated, "If I would've know that was there I'd have asked you to take it out." If she would've introduced herself to me at the start of my appointment and looked at my face, she would've seen my nose hoop. But somehow it was my fault. I'm a little worried that she was less than foot from my face during the treatment and claimed she couldn't see it. Ten minutes later she proceeded to rip out my earring on my right ear. She then blamed that on me (again) saying that my earrings were weird because they had a back post. I'm pretty sure 95% of earrings have posts. She then proceeded (without my permission) to aggressively rub my ears. I asked her to stop because it hurt and she said "I'm trying to feel your earrings to understand what I'm working with." I realized when I got home that my ear was actually bleeding. Overall, the whole experience was extremely uncomfortable and quite frankly painful at times. I regret not leaving sooner. This was a Mother's Day gift and it left me more stressed and upset than when I walked in. When I left the treatment room after getting dressed she was no where to be found. 0/10 for customer service.

Jen is amazing and is so talented at what she does. If you're looking for a spa that cares about…read morethe products/ingredients that they use and the services they provide, then this is the place for you! It's always such a treat when I am able to come in!

So good. Kelly zeroed in on all the spots! I've got my next session already scheduled!read more

I was gifted a 90 minute massage and 60 minute facial for birthday and Christmas present. I had a…read morefacial with Christina which was amazing and my skin felt fantastic. Christina's product knowledge and application was excellent and I will travel all the way back from Australia to have another one. I highly recommend a facial with Christina as you won't be disappointed.

Trena Ansari at Willow Salon burned my scalp, gave me neon orange hair, and cut my hair extremely…read morechoppy and unevenly (three inches shorter from the right side to left, with one chunk 7-8 inches too short it's at ear level). She was also 45 minutes late to our appointment, texting me that she was late just a few minutes before, while I was already parking. When I told her and the salon owner, Jolene Dittmar, that my scalp was burned, neither took responsibility. Trena want to do yet another correction, which of course I refused. I wasn't going to let her hurt me again. Jolene three weeks later after much back and forth, said she would refund my $200. She did not. She also complained to me that Trena was hard to talk to due to her personality, so she couldn't address it with Trena. My scalp burned for four days, I had sores all over it for three weeks, and it finally is mostly healed now four weeks later. I've never written a bad review of a salon, and certainly never complained. I'm 59 years old, a retired school teacher, I have colored my hair all my adult life, and I NEVER had a scalp problem before. I am reporting to the Cosmetology board and to the state Consumer protection department. Here's exactly what happened: * I booked a full cut, color, and style appointment for warm dark blonde - auburn color. My wavy hair was just longer than my shoulders. I did not have bangs or layers. The color was a light ash blond. We had a text consultation in advance. * Trena changed the appointment time at the last minute, when I was finding parking for the appointment. * Made me wait even longer while she took a consult (non paying!) client. In all, she was about 45 minutes late starting my appointment. She then seemed to have forgetten everything about our text consultation. * Trena left the salon for over 30 minutes while the chemicals were processing, instead of staying and checking on it. * Trena overprocessed the coloring because she was not in the salon, and it was bright orange--the color I said multiple times I wanted to avoid at all costs. I wanted a warm dark blond / brown. It's not auburn or copper or caramel. Day glow orange. Trena reacted very nervously and said we could correct it with a second darker color. * Trena tried to tell me I didn't need a cut, but then said she'd trim following the preexisting lines. She then fushed the cut (spent literally two to three minutes on it) and chopped several very short chunks totally unevenly. The right side ended up with chunks 3-4 inches shorter. One area has a chunk that is 6-8 inches shorter (at my ear level). * Trena then told me to style it myself at the end (!). She seems to be rushing me out. (She probably was.) I ended up leaving with my hair still wet, after sitting (mostly alone) in the salon for three hours. * Did not wash out the dye completely. It was 45 minutes while I drove home, plus 15 minutes in the salon. My scalp was burning. * I washed out dye when I got home. It was absolutely dye, not just normal washout from the hair. I scraped dye off my scalp. * My scalp developed a dozen or more sores from the chemical burn. These did not heal until three weeks later. I only used shampoo twice in that time. I did apply Cera Vie every other day to the scalp (dermatologist recommended). Also, the salon is not spa like at all. Normally, I don't care what a place looks like, but their website very much misrepresents the place. Not only do they NOT STAND BEHIND their work, it is an sparse, uncomfortable environment. I'm 5'4" and if you are shorter, your head won't reach the sinks. Jolene later said they adjust, Trena said they did not adjust, but either way, no one bothered to adjust for me and they were both there during my fiasco. I will try to add a few photos. Price $200+ Stylist Trena Hair Master or Hair Wizard Ansari Yelp is not letting me add photos, but I will do so. I am sure they will write a review using character assassination. Trena basically told me I was lying, Jolene told me she'd refund my $200 and did not, and tried to claim it was an allergic reaction even though I've dyed my hair 40 years without ever having a reaction. They refused to take any responsibility. Not even an apology, though there was a check in by Jolene three weeks later. Note, I am a normal 59 year old, who has never written a review like this, a retired teacher, and I only want to keep others from being hurt. It's now four weeks later, and I still have three sores but mostly healed.

* Beware, your time is not valued here…read more What I am hearing in your response is that because the consultation is 15 minutes and complimentary, it is acceptable to change or adjust it as needed. Not one, two, or three times but as your company wants. Got it! My concern is that, regardless of whether the consultation was free, I still secured my appointment as requested with a credit card and set aside my time in good faith. From a client's perspective, a scheduled appointment is still a commitment, and repeated last-minute changes make it feel as though the client's time is less valued. If the situation were reversed and I had made multiple same-day changes or cancellations, I would have been subject to a fee. That difference in expectations is what I found frustrating and ultimately led to my decision to cancel. This is not about the consultation itself, but about mutual respect for time and consistency in how scheduling policies are applied.

Dr. Dehghan is amazing and talented. I will add pics of my mother's surgery's and how amazing after…read more13 years she still looks.

I recently had hand surgery and I'm very satisfied with the results. Everything was explained to me…read moreprior to and during the surgery. Awesome doctor and staff!

Cannot recommend Jennifer enough! This is a welcoming and supportive place to get yourself taken…read morecare of.

Can't say enough about Jennifer and her fantastic services. As an adult with tons of acne scarring,…read moreshe was professional, gentle and did a beautiful job with my skin. I can't say enough - and the microdermabrasion didn't even hurt and I'm scared of needles!

This was quite a pleasant surprise. I have had a HF once before.. it was expensive, short, rushed…read moreand very non personal. It left me with a bad taste, but I came across this ad and saw the reviews and thought I would give it another try with this AmAAzing woman. Dawndi gave a smiling, friendly welcome...felt like visiting an old friend and then took me on a long, relaxing journey that left my face and heart feeling younger and my soul lighter. This service not only included my face but my neck, chest and arms. I am an ASL interpreter.. sore arms and shoulders, and she became their best friend it was a lovely, BEYOND expectation visit! She revived my belief in hydro facial. I'm already scheduled for my next visit. Funny story, I stopped into a cute little boutique for met another fan, singing the praises of Dawndi Don't miss out! ‍

Dawndi is so sweet and personable, I really enjoyed my experience with her. To top it off, the…read moreprocess was quick and I loved how my lashes turned out with the lash lift. Would definitely recommend!

Davia was fabulous! She was incredibly knowledgeable and did an excellent job walking me through my…read morefirst hydrofacial. It was such a relaxing experience and my skin is glowing, I'll definitely be back for future treatments!

My go-to for everything self care. I've had PDO threads, filler, and Botox from Deb and she's…read moreincredible. I've had Rf Microneedling and facials too and I've seen big improvements in my skin.