Terrible. Good food but absolutely terrible service. No one smiles and some of the bartenders who work there come there to drink, an absolute no no when I worked at a restaurant. This isn't your living room or backyard and when I hear the only male bartender yelling and cursing about college football while there are families there with kids?! Ummm, NO. There's a reason why they only have 3 stars. Not to mention that the kitchen staff has consistently got my same simple order wrong and has looked at me like I'm the bad guy for just wanting the same thing that I always order. Also, notice that the "management" seems to only respond on Yelp to positive reviews. That's a telltale sign. Very few people who work there smile or even say hello. Not all, just not many. My advice. Clean house. And start by having several "secret shoppers" over several weeks, although it wouldn't take long to see that there are some people who work there who should be fired. read more

We ordered food for take out. The ambiance of the restaurant was great. Lots of seating. The chick at the register was very sweet. Food was okay. Chicken wings were dry. Pizza was hella cheesy. I loved it. I'm no Dave portnoy. Pizza is pizza. And pizza rocks read more

Empire Pizza - Fort Mill - Pizza - Sports Bars Near Me - Fort Mill, South Carolina

Stopped here on our way to FL from VA. The service was good. We only had " the special".. Pizza was hot, and tasted good. The dough just a bit undercooked. Definitely not like NYC OR JERSEY style pizza! ... but for South Carolina it is a solid 3 out of 5! Very Clean and friendly environment! read more

Empire Pizza - Fort Mill - Pepperoni Slices - Sports Bars Near Me - Fort Mill, South Carolina

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Quick service, clean place (even restrooms) greeter was cheerful and nice, server was efficient, but not very pleasant, wings were very good, as was salad & slice of pizza. read more

Empire Pizza - Fort Mill - Extra crispy dry rub wings, Cajun and old bay. - Sports Bars Near Me - Fort Mill, South Carolina

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Went there yesterday for dinner my Calzone was amazing. Shelby gave the best service. She's always there to greet you with a smile.

I took a seat at the bar and sat there for 5 minutes and was ignored as others were served by the lady in the pic. A guy finally came up to take my order and I mentioned the wait. He replied "Well, I'm here now". read more

Empire Pizza - Fort Mill - Sports Bars Near Me - Fort Mill, South Carolina

We shared a bruschetta flatbread. It was delicious. We ordered sweet Tea, I asked for just a little ice forgetting that the tea was warm. She brought additional ice later when I needed it. I had a vanilla cannoli for dessert. My wife had an order of zeppoles. More than enough for later! Our server was exceptional. read more

We always pass through here from Columbia to charlotte airport. We have never had a bad experience. Tonight we had the garlic knots- wow 10/10 the garlic sauce they put on there is amazing. Would travel the distance just for those. And huge. 6 to an order. My husband got the wing platter and he said wings were amazing- great size, cooked perfectly, sauce was so tasty (buffalo mild). He also got a slice of pizza which for $3 I thought was really big. I got the blackened chicken pasta which came with a side salad. Also very sizable and delish!! The pasta had just the right amount of kick. The chicken was shredded which I preferred. The salad was a treat. Big portion with all the toppings. Anyway this place is absolutely worth the stop!! read more

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Absolutely love this place! Food is phenomenal. Service is quick and very friendly. Just stop by for a slice...any slice, even just pepperoni, it'll change your life. read more

Terrible pizza, I think they forgot to put sauce on the pizza crust. Do not recommend.

Used business before Yelp. Judy looked it up on Yelp recently. Yes, good food and service.

I been here 3x now. And 2 times it was good and the one time was ok.. Like their wings and some of their pizzas. Even ordered a salad one time and had a children order of spaghetti which is not great. Very bland. Didn't help with my craving at all. Customer service was alway good. They can get really crowded especially on a hot summer night since no one want to work.. the place is very chill. A good place for families and kids. But also great to watch any sport games read more

The food was a little pricey, but the two people at the front desk were absolutely fantastic. Their names are Noah and Ian. I think they should seriously be getting considered a raise their quality of work and speed and ability to talk on. The phone is absolutely fantastic and they do a very good job. read more

I eat here all the time. At all locations. Why it took 10+ minutes for a large caesar salad? Not sure. Why was there no parmesan on my salad? Not sure. Just lettuce and a few croutons for $11. On the other hand Togo girl was a doll. Service is always good but the kitchen does fall short here and there. I literally come here FOR the salads because they are good! But at least put the cheese on a bare salad with no meat. read more

Empire Pizza has very good New York style pizza and very friendly staff to boot! The Dining Room is quite spacious with metal signs decorating the ceiling. They have a full bar with a decent craft beer selection on draught. They run drink specials every day too! Despite the name, they have more than just pizza. They have many pasta options including tortellini, spaghetti and ziti among others. I had the blackened chicken pasta from the lunch specials menu and it was very tasty! They even have lasagna and baked ziti on the menu! If weren't enough, they also have wings that I'm told are quite legit! I haven't had them yet but I'm planning on it the next time I go in. They offer salads too. All in all a great spot in little old Fort Mill! Cheers! read more

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Had a terrible experience here tonight with my kids. It took 15 minutes to get drinks and then I ordered a buffalo chicken wrap and substituted the grilled chicken for crispy chicken (tenders) and subbed the buffalo sauce for teriyaki. Also asked for a side of ranch. The server came out 10 minutes later to let me know that they "were out of chicken tenders, so I told the kitchen to make the grilled chicken crispy" and didn't ask me if I wanted to change my order or if that was ok and then walked away. The server brought the food out and said "they gave you spicy ranch, Hope that's ok" and again walked away. I then see the server again 10 minutes later and asked for teriyaki sauce because none was put on my wrap (along with no chicken tenders and had grilled chicken instead) and the server said that they would be charging me even though I ordered it to begin with instead of buffalo sauce. The meal was terrible and the server never brought refills back either. I'd never recommend this location and wish I'd have gotten a chance to talk to a manager since I had to pay for the opposite of what I ordered. read more

Horrible experience with terrible customer service. Ordered a pizza and went to pick it up and they never acknowledged it or made it. Place was dead on a Friday night. No one wants to work anymore! read more

Having a real chef making my food makes it the ultimate culinary experience. Chef Greg is awesome!! He made my order perfectly!! I will definitely be back to eat his food. It was amazing how you feel that you can eat with your family and friends without any drama. The price was very reasonable as well. Thanks for a WONDERFUL experience !! read more

Great food, terrible service! Completely unorganized as far as handling orders. They have about 10 people on the front line passing out to go orders and there seems to be no rhyme or reason to how they sort the orders and it seems to be a luck of the draw if they find your order. Ordering on a Saturday, forget it! read more

No a happy camper This past Sunday irdered a pizza with red and green peppers they brought wrong pizza and remade right one had to wait a while and pizza rhey remade was not done well done as requested and I should had some discount Of no discound and waittress did not care Wont go Gave them a second chance Just bad as before Nobody should ever go there They stink read more

Excellent service .. Best wing deal for miles.. Clean restaurant.... Convenient for carry-out... read more

The best pizza in the area hands down. Always delicious and ready fast! They took away the Sunday beer specials but still a good value.

We ordered an in store pickup for dinner. We ordered an onion an artichoke pizza, meatballs in vodka sauce, mozzarella sticks, and an avocado blt salad. Our pizza was good but we wished there would be more onion and artichoke topping as our pizza was scantily topped. The meatballs were tender and delicious as was the sauce. The salad was fresh and plentiful. The mozzarella sticks good. Prices were reasonable. The menu offered wings, salads, wraps, pasta dishes, a variety of appetizers, calzones, Strombolis, kids menu, burgers besides their specialty pizzas, and create your own pizza . Open 7 days a week, this is a great place when you crave pizza, pasta and wings etc. read more

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Today I ordered five specialty pizzas from Empire Pizza in York I ordered for myself a large cheese bruschetta pizza this was my favorite pizza of all time I've been in California for the last year I'm currently moving back to Rock Hill and I used to go to Empire Pizza every Friday and order the same Pizza it was my favorite pizza so I was really looking forward to that and I ordered three more specialty pizzas for some friends it had to be ordered through doordash I contacted the store after placing the order to make sure that it was correct they told me it was the order came and I was so disappointed I ate one piece of pizza and I will be returning the one pizza tomorrow the other three weren't much better but I left those for my friends this pizza doesn't have more than a dozen pieces of chicken on it it has no toppings it's literally cheese with a little balsamic drizzled on it I was so this order came to over $100 I could have got better at the grocery store or Domino's not a really good way to keep customers at least not this customer so here's a picture you tell me what you think read more

Empire Pizza - Fort Mill - As you can see , where's the toppings the chicken the onion the tomatoes - Sports Bars Near Me - Fort Mill, South Carolina

My husband and I support a local restaurant once a week during this COVID time. We know to be patient with staff and restaurants at this time, but unfortunately this was our first Empire Pizza experience and will be our last. We ordered one pizza at 4:45 PM and requested pickup at 6:00 PM. Plenty of time to get our pizza made, you would think. Well we got there a little bit before 6, and they said they would text us when our pizza was ready. At 6:20, we go back. We've been waiting over 20 minutes, at this time - but 20 minutes beyond our pickup time. We were again told just to wait as they were busy and they would text us. Okay if you are busy, then learn how to handle pre-orders only take so many at each 15 minute timing or something. We waited about another 15 minutes before they ran it out to us - staff person did apologize, but the wait time for the specific time we requested was not acceptable. My guess is that because we pre-ordered instead of calling in for immediate pickup, our order was forgotten about. Then when we arrived, they were like oh crap, we have this pizza to make - which makes sense for the 40-45 minute wait when we got there. Service obviously could be better for pre-orders, but even aside from the service, I would probably only give them 3 stars had it been great service. Pizza was only okay - got the Greek, okay toppings with some flavor but nothing great. Edge of crust was very chewy, not good. We unfortunately would rather go to other pizza places or just fix our own at home. read more

Empire Pizza - Fort Mill - Greek pizza - just okay, looks better than it is - Sports Bars Near Me - Fort Mill, South Carolina

In June we order some pizzas for pickup, we waited and waited and then were given our order that had been ready all along. We chalked it up to an honest error and moved on. Ordered by phone 2 months later and asked for Sicilian cheese pizza. I was told it would be 15 minutes, I said that is pretty fast for Sicilian to the team member on the phone, then we said our goodbyes. Drove over to pick it up, gave my name and the team member looked around real quick and said still working on it. I waited several order went by and they were like is this one yours? Nope. A team member was checking the 3 pizza boxes and to the last one, that had been there since I walked in, and it was mine. I was a little annoyed, and said it has been ready this whole time? I opened the box, to make sure I had the correct order, it was a regular cheese pizza. I said this is not mine. My name was on the ticket. A team member said let me see that, I said this order is wrong, I ordered Sicilian. I was then informed that they don't offer that any longer. I said that would have been good to know when I placed the order on the phone and said sicilian pizza at least twice, I said you really have some excellent customer service here. it was already 8 pm and we were hungry so I did take the pizza. No one apologized or offer to make it right any way they could. We have eaten at Empire for years. This summer due to poor customer service we will no longer be returning. And yes my pizza was cold when I got home. read more

Just amazing pizza and calzones. Very reasonable menu prices. Look forward to returning.

I don't know what happened but the food quality has gone down along with the service. I was seated before another table and was waited on last. Seems to be another case of "take the larger party first for the tips." While there, another customer had an unruly child that was screaming at the top of their lungs. I stared at the assumed parents without any response so I kindly asked my server if they could get management to address this problem since it was not making my dining experience enjoyable, but also causing me a (literal) headache. Management either refused or didn't care so I promptly asked for the check and a to-go box. Food portions are still large. The salad was good and also a meal in itself. The pasta was overcooked and although it had a lot of sauce, lacked any flavor. I don't think the pasta was salted during cooking; it was tasteless. read more

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OK Food - HORRIBLE SERVICE. It's a shame but I think I'm done with Empire, been coming here for years a couple times a month. Recently the service is TERRIBLE. This past visit, their main dining area was packed with several parties in the back room with only 2 servers working. I always sit in the bar area and although the 2 servers were slammed the bartender couldn't be bothered to help to pick up their slack because she was too busy standing at the back of the bar checking her phone. Their service used to be so much better than this. read more

It's fine. Not the best. Not the worst. Service was great though. I'd go again if I wanted to have a beer and appetizers. Pizza is edible but I wouldn't go out of my way for it. Pizza can be like wine though, this one didn't wow me. read more

I'm new to town and this was the first place I tried. The pizza is really good. You can dine in or carry out and they have different things on the menu like salads, fried pickles, pasta etc. I can't wait to try like the cheesesteak and wings. They are usually really busy and when I order to-go, I have to get staff's attention in order for me to get my food. Otherwise really good, I definitely recommend. read more

Empire Pizza - Fort Mill - Build your own pizza - Sports Bars Near Me - Fort Mill, South Carolina

Ask for Chris at the bar...that's all you need to know. 5. She's the best, knows the menu, will not steer you wrong on drinks. So, sit at the bar and enjoy the food and drink. read more

Stopped by to a basically empty restaurant on the 1st NFL Sunday - I remember when it was 3 people deep to get a beer- ordered a large garden salad to go - WOW - you might wanna take large off the description (false advertising) and just lame - it's a SALAD - smaller for more seems to be the trend at EP - the downward spiral continues read more

Decent take out pizza, just don't order for pickup. This place clearly prioritizes Door Dash over people that order for pickup, and on my last pickup I waited 40 minutes AFTER the pickup time they provided, and watched the same DoorDash driver appear twice. This is the second time our order has taken 20+ minutes longer than promised while DoorDash orders fly out of the kitchen. When my order was FINALLY ready, there wasn't so much as an apology from the person behind the counter, merely a shrug and a "here you go." 2 of our 3 pizzas were cold since they'd been sitting on the counter. If we order again, we'll use DoorDash rather than standing around. read more

Delivery driver got lost and delivered pizza 30 mins late, was cold on arrival. Zero utensils/napkins/plates provided. When I called to explain what happened the worker deflected and said to call Doordash. Also said they dont provide any utensils?! wont be back read more

Food is great and our server Emily is outstanding. My partner and I stop in every time we are in south Charlotte

Had some of the best gluten free pizza I've ever had here. Little pricy, but worth it. The bartender Lindsay also made our experience amazing. read more

Love the place. But I really love Christy Lynn. She really takes care of me and my family when we come in. Highly recommend Empire Pizza.

Great food and wonderful people. I went to the wrong Empire to get pizza I ordered online. Rather than send me on a 20 minute drive, they made my pizza there and didn't charge me. I had already paid for the pizza online. Good people, good pizza, great business sense! We will be back. read more

we used to love empire! this location has just gotten worse and worse.... the service is soooo bad! no one is friendly or kind in any way. orders are always wrong and the food quality has gone waaayyy down. brown salad, barely anything in it. i hoped when they got a new manager that things would change, but she is awful too! so sad, we used to love it here and made it a weekly thing. no more. read more