I visit Elko often, and this store is one of the best in the city. Truly great customer service,…read moreand they have a wide variety of products for nearly any need. From tools, to automotive, to construction equipment, and much more. I stopped in to see what they had and was greeted by a very helpful employee, who was knowledgeable and extremely personable. I was amazed at all the items they had. They even had a bunch of COVID items that I couldn't find anywhere else. This shop will be on my must stop every time I pass through or am staying in Elko for a while. If you are an Elko resident I highly suggest checking it out. Oh I almost forgot, they also have the cheapest propane in town. Amazing Place.

From the owner: Your local one stop shopread more

Update: The owner reached out to me after looking into what happened. He has offered to make it…read moreright and the truck is currently back in their shop actually being repaired now. While mistakes happen, a good owner that will correct the mistakes is priceless! THAT is good business! As a current deisel owner, having a local repair shop that can be trusted for any future needs is immensely valuable to me. I will update further after I get the truck back. I am thrilled to have a running truck soon! Thank you, Jeremy! In my opinion, Neff's services were costly, inaccurate and took to long. I bought a 2018 Ram 1500 Big Horn EcoDiesel with a 30-day warranty in Las Vegas and drove it home to Elko. The truck started to experience coolant loss and overheating during the drive home, showing the tell-tell signs of a cracked EGR Cooler as there was zero visible leaks. The dealership directed me to take the truck to Neff's instead of trying to get the truck back to Las Vegas. About a week later, Neff's submitted a repair order to the dealership for a coolant system flush and heater core back flush which the dealership paid Neff's to be completed. This along with a license plate light install came to $1,360. Unfortunately, I was left out of these "repair" details. The next day after picking up the truck, thinking it was repaired, it was still experiencing the same coolant loss and I took the truck back into Neff's that day. It took Neff's over 2 more additional weeks to diagnosis the EGR Cooler failure bringing us to the very end of the 30-day warranty. Since the dealership had already paid Neff's for a "repair" the dealership is no longer willing to cover any further repairs. While most of my dilemma is from the dealership not honoring their warranty, Neff's significantly added to the dilemma by initially misdiagnosing the issue (Neff's tech admitted that verbally over the phone to me) and taking so long to correctly diagnosis the issue. The quote from Neff's for EGR Cooler replacement is also about $1,000 more than Elko Motors (the Ram Dealership) quoted. Thought that might be valuable information as well. Perhaps, if Neff's had accurately diagnosed the EGR Cooler failure initially and in less time than 3 weeks, my unfortunate circumstance might have had a better outcome. What makes me most upset is how common and known the EGR Cooler issue is with this specific truck and how long it took Neff's to diagnose it. Oh yeah, Neff's also tried to charge me for a second diagnostic charge when I picked up the truck.

Personally, I wouldn't waste my time here especially with their prices. Ruby mountain injection was…read moreable to do my truck for WAY less than what they wanted. So I recommend not even bothering with Neffs.

4Wall Lighting rented 2 Manitou MTA12042 Handlers from Blue Diamond Machinery. We typically need…read moreheavy equipment such as this a few times a year when our bigger projects happen. Our last experience with another rental firm wasn't very positive. Blue Diamond Machinery has blown their competition away. Their customer service and quality of equipment is the best we've seen in this town. I liked that they are locally owned and operated, it added to the ease of customer service. We'll be using them for all our rental needs!

Great prices on used equipment! I've purchased used equipment from other places mainly auctions and…read moreyou get taken alot by stuff that's kinda been set up to work for awhile and then need alot of work and at Blue Diamond Machinery you get to check it out and make sure that you're happy with your purchase. I buy equipment and haul it to Utah to my property and when it brakes down it costs a fortune to get it repaired! So this is a great place to purchase used equipment!!! By the way I'm a union Operator.

The correct address is 2135 Industrial Way. Driving 40 miles west of Elko, the main frame on my…read moreflatbed utility trailer cracked! I called TJ's and he had me bring it straight there and welded it immediately and then only charged me for a half an hour of labor. Not only did he weld the crack, but he came up with an idea to weld on a support bracket which made the trailer more secure than it was in factory condition! Amazing customer service!

From the owner: We are a fabrication shop located in Elko, NVread more

Spent over 1 1/2 hours on the lot looking at trailers and could not get a sales person to…read moreacknowledge my wife and I. Went in to the parts department and they were too busy to help. Later when I called their parts department they quoted me $75 for a generic toilet valve. I bought the same one on Amazon for $9

Good customer service in person and by phone. They confirmed the part needed was in stock…read more Unfortunately they couldn't get us in for service until Monday (5 day wait) so we tried an unsuccessful DIY. Good news is the part was cheaper than Amazon which was a 4-day wait for delivery to Elko, NV.

The staff act like you're putting them out if asking them for help…read more Skip this and go a bit further south to the AutoZone where the they are much more knowledgeable, friendly and helpful. The selection of parts is also better.

Awesome, quick, friendly and very knowledgeable about cars and their parts…read more Our passenger side mirror was wobbly and I told my husband as a woman I had used their experts before. They came through again, removed the mirror gently and told my husband what to do and how to reinstall it. Very satisfied with their service. We visited different auto parts place prior to this visit and they hadn't a clue.

Nice selection of quality tools at reasonable prices. Friendly service. Thanks, guys.read more

From the owner: Elko Tool and Fastener, Inc. has the largest inventory of mining and contractor supplies…read morespecializing in bolting, tools, and lubricants. Our goal has been to provide quality products at a competitive price with unbeatable and friendly service. We are locally owned and operated, family oriented and strong community supporters. To better serve our customers we recently re-modeled our warehouse and office, doubling our warehouse space and work stations, thereby increasing our efficiency. We carry a large inventory and have a competent staff to meet and exceed our customer's needs. Fasteners & Bolting Solutions, Tools & Hoisting Equipment, Lubricants & Cleaners, Training Courses. Northeastern Nevada.

Intermittent AC fan and oil leak near oil filler area. The…read moreowner could not remember me visiting the day before, forgot that we discussed the problems, forgot that I told him I was from out of state and I needed this looked at before I headed home. The owner, John, told me to bring the vehicle on Thursday morning at 8:00 am and to leave it and they would work it in. When I called to say that I would be dropping the vehicle at 8 but would need to be dropped off nearby, he could not remember anything from my visit and said that his first appointment was the following Tuesday. He forgot that I was not from Elko and that I would not be in Elko on Tuesday.

Fantastic work and customer service! It's good to know there is a good automotive repair shop right…read morehere in Elko. Thank you.

When you ask how their day is going and they are so stressed that their answer is busy what do…read moreneed. Might need a little more help.

I would give a minus if i could. My sister and I were stranded in a parking lot across from Advance…read moreAuto Parts. Right at 9 when they opened we walked over. We needed fuses. We asked the first gentleman and all he could do was point and give isle number. We tried to figure out what we needed. I finally had to ask the other gentleman if he could step away from the counter to help us. I think I interrupted his day. Mind you this was 9 am. No one else in the store!