Today I had an appoitnment at Empire Exchange. I came in with a bag of laundered, pressed clothing in excellent shape and quality. There were approximately 40 items, very comperable to the items in their store (and might I say even BETTER!). Several were vintage, some bought in Italy. I also brought in 2 bags of purses. Out of ALL these items, your "evaluator" (I say that lightly) deemed that NOTHING was worth purchasing. NOTHING! Except for 1 purse. I was stunned to say the least! When I got home just now and looked in the bag of clothing, most were not even looked at (at least 75%!!!!!!!) They were folded in the exact way as I had folded them. Totally untouched! Why??? Was I not befitting the "Type" of clientelle you wish to deal with?
As THEY WRITE ON THEIR WEBSITE: "Through our exchange program, we're able to buy clothes from the creative and dynamic folks who come into our stores, and offer their items a second life." I guess I wasn't creative or dynamic enough!! I thought to give them my business as I wanted to support a very special local business like this instead of going mainstream ie Facebook Marketplace. I thought, oh how organic this place is, they are just the kind of business I wish to support. NO!, instead they deemed I wasn't good enough for them to even consider properly reviewing all my items and making a sound business decision. Shame on them! People, don't waste your time laundering, folding, itemizing, packing, schlepping your beautiful clothes, just to be not considered becuase your are not "creative and dynamic" enough. read more