I really like their designs but recently had a quality issue that wasn't resolved. I bought a ring and 5 days later a stone fell out. I contacted the store and they suggested I mail it back (I don't live in Quebec), it would be replaced, and I would be responsible for $15 shipping back to me. The ring was just over $100 + tax so with shipping ($25 to get it there and $15 back) it would have cost me about 30% of the cost of the ring to have it replaced. I completely understand it is up to me to get the ring to them, but I would have though that if a stone fell out after 5 days, they would have at least covered the shipping back. I have spent hundreds of dollars at the store and this has made me rethink future purchases as I am not confident they will stand behind the quality of their products. read more