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    Peninsula Community Health Services - Kingston Clinic - PCHS Kingston Medical Clinic

    Peninsula Community Health Services - Kingston Clinic

    (3 reviews)

    I have to give them a great review. Every time I needed them, I found myself in good care,…read moreespecially when I came down with COVID-19; they helped, answered all my questions, and got me through it. What's more, they are the easiest to make an appointment with and always get me in quickly, which is a huge relief during stressful times.

    I wish I could recommend Peninsula Community Health Services, but we had very negative experiences…read morewith them. I respect and admire their mission to provide medical assistance to all of Kitsap without regards to ability to pay, but the execution is very poor. We have private health insurance and took our entire family there to support the clinic's mission. Unfortunately, the way they treat and interact with their clients has driven us away. The online messaging system to communicate with their staff is frustrating. Requests are ignored or dismissed out of hand, and you can waste days at a time going back and forth to get an answer on even the simplest of questions. The phone system is even worse. I regularly had to wait on hold for 30 minutes to speak with someone in person. The medical care we received from the ARNP working in the Kingston clinic was rushed and perfunctory at best. What is the point of going in for an appointment if you can't get your questions answered or your concerns addressed because the staff are racing out the door? Also we found one of their PAs to be pretty condescending. Finally, this place is disrespectful of patients' time. There is always a wait to be seen here. And when I went in for my first physical with them, I was not informed in advance that I should fast for blood work, and was instead instructed to return another day for lab tests. Who can keep taking off work to make multiple unnecessary trips to the doctor ? All in all, I'm glad we gave them a try as they fill an important need in our community. However, we will absolutely not be back and we are switching our entire family to other doctors.

    Empact Northwest - nonprofit - Updated September 2026

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