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    Emirates

    1.9 (250 reviews)

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    Free toiletries!!
    Maria C.

    Very comfortable journey to Dubai! Stewards very accommodating and respectful! Look at their giveaway for the flights.. must try!!

    A380
    Vuyelwa W.

    Emirates has the best airplane ever . Welcome to the A380 experience! Hubby and I flew internationally to Dubai & South Africa! Great entertainment ! Movie and TV choices were plentiful! The selection was world class and varied from Hollywood to Bollywood to Nollywood! Lots of room for walking and also restrooms were decent! On our 16 hour flight to Dubai they offered two full meals plus a pizza or sandwich snack. The had unlimited beverages and offered them on demand throughout the flight. On our 8 hour flight to South Africa the entertainment was better and had a greater selection from the continent. Great engines, superior room and excellent flight! Felt like luxury from the moment we boarded till we arrived in Dubai! We spent 2 nights in Dubai! Amazing time and deserves a whole chapter itself! Super impressed with this world class airline! One star less for the fact that we had to pay for the seats after purchasing our tickets !! Otherwise I highly recommend!

    Screw in food served on emirates economy
    J J.

    Have been traveling between USA and India+Dubai for the past 16 years. We had many bad experiences with them in the past with staff behaving rude to us. Borderline racism in every process from check in through on board staff . Over the years we switched away to Singapore Airlines due to the way better experiences we have had with them I however had to do a quick trip to Dubai on October 9th and had no other option but to take emirates. Staff has improved in their behavior however I found a large screw in the food. I have attached a photo of it with this review. Staff didn't seem bothered with the find and didnt consider it as a big quality problem. I was offered a replacement meal however Overall I would recommend staying away from this airline. Never had a food issue with any airline I have travelled with including lower cost domestic ones like Frontier and Spirit

    Emirates terminal.
    Robin Srejon C.

    Worst service ever. Confusing line out of order. They did not tell us that you need to have a up to 6 months valid passport to fly when you already got 4 months valid left on your passport why the hell would emirates not tell us that there is an issue when buying the tickets and checking in, they don't say shit until we arrive to checkin . Stay way from this horrendous airline and save yourself the torture .

    stairwell leading to upstairs
    Robert C.

    Welcome aboard the Airbus A380-800, the largest passenger airliner ever put into service, with 623 passengers and 3 connecting bridge gates! We made reservations from San Francisco to Nairobi, with a stopover in Dubai. Want to reserve a specific seat? Starting in late 2016 it will cost $40 per person for the first part of the flight, and $25 for the second portion of the flight, or $260 for both person for the entire 4 legs of the roundtrip! Or you can wait until 48 hours before the flight to pick your seat for free, for that portion of the flight only. Lots of seats available even in window and aisle 4 days before the flight. 48 hours before the flight, we log in, and a message appears to try again later. Hundreds of people logging in at exactly 48 hours before the flight, crashed the system. I call direct, and all aisle and window seats are gone. Wife is mad because her cherished window seat is gone -15 hour flight to Dubai, and there goes her beauty rest, as she leans against the window using it as a pillow. Emirates offers an upgrade for each person in the party for $1000 per person in the party. We consider it, but the offer is snapped up by others in an instant. We check in our oversized luggage to Nairobi. Total length + width + height cannot exceed 62", nor weight exceed 50 lbs. $100 surcharge for each bag exceeding the guidelines. Takes 20 minutes to check in our luggage to Nairobi, but the booking agent forgot to give us a second pair of boarding passes for the Dubai to Nairobi portion. We haul our carry on luggage, and enter through one of three entrances to the A380.Plane has two decks, each deck stretching the entire length of the aircraft.. Beautiful aircraft, with the seats having an inch+ more legroom and more width than the latest version of the Boeing 747, its main competitor. One place where that inch + makes a huge difference! I should know as I sat in a center section seat, hemmed in on both sides for 15 hours! Plane had a read out on the partition wall, with the vacancy/occupied status of each of the pair of restrooms in our area. After breakfast was served, we had two straight hours where there were no vacancies, with primarily women waiting. Flight was 90% Asian Indian. 3 free hot meals served on this aircraft, and they are well prepared, tasty, served with metal utensils. Only got 3.5 hours of intermittent sleep due to 3 crying babies in our section of 76 seats. Wife had it worse, as she was seated next to an arm rest hog in the aisle, who also had acute body odor! And there as a crying baby two seat away! Least you think that was a fluke, on the trip back to SFO had 4 crying babies in my section of 100. Lots of young Indian engineers and their families going to and from India through Emirates Dubai. Made it through the 15 hour flight thanks to some top flight movies such as the 2016 version of the Magnificent 7, and the latest Jack Reacher thriller! In Dubai, we had a 15 hour layover and used a complimentary hotel stay overnight, complete with dinner and breakfast buffet, and free shuttle to and from the hotel to the airport! We were anxious to get the hell ouf of Dodge,as it was 117 degrees in Dubai!

    Some of the tasty items in the first/business class lounge at SFO.
    Lisa T.

    Their business class beats other airlines' first class. Fact. They just opened a fantastic new lounge at SFO too. A nice place to relax.

    Safety demo

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    10 months ago

    Flight attendants has some nice tatas but unfortunately we're the wrong religion to appreciate my comments and touches. Maybe next time.

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    be careful with this airline they are customer unfriendly and will not cooperare if you are looking for any financial information ,

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    Page 1 of 7

    Ask the Community - Emirates

    What measures are in place to improve in-flight comfort?

    What steps is your airline taking to reduce flight disruptions?

    I have a very long flight (16 hours) booked from San Francisco to Dubai on the Airbus A380-800. I plan to bring a reusable water bottle onboard. Is there a water dispenser or will I need to bother the flight attendants?

    Hi Lizzie, It is best to ask the flight attendant to fill the bottle for you. Water dispensers in airplanes are known to be polluted and unhealthy as they are seldom cleaned. I just tool this flight a week ago, the flight attendants were nice and… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Emirates

    Gotta say, flying with A380 throughout is one of the most comfortable experience I had so far.

    Mentioned in 7 reviews

    Read more highlights

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    Delta Air Lines - Gate C9 at SFO. Delta flight DL0916 ATL to SFO.

    Delta Air Lines

    2.2(495 reviews)
    1.7 mi

    "**Need for 24/7 quick assistance Desk, *call at **(833) 332-2922** phone number. They can help…read morewith booking management customer support, flight changes, and flight modifications. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again."

    Delta canceled Flight DL 930 due to a mechanical issue. Delta was unable to rebook us on any…read morealternative flights. As a result, my family -- including a minor child -- was forced to remain at the airport overnight. No hotel or transportation assistance was provided. Eventually, we had no option but to return home by Uber at our own expense. Delta has since refused to reimburse our transportation costs, even though the cancellation was due to a mechanical failure, which is fully within Delta's control. Additionally, the airport staff were unprofessional and unable to provide clear assistance. For every basic question they had to make phone calls, acting only as intermediaries without authority to resolve the situation. After many hours, we were simply told that there were "no flights" available. The cancellation process itself took approximately five hours to complete, creating unnecessary stress and hardship, especially while traveling with a minor child. Delta's handling of this situation reflects a serious failure in customer care, communication, and basic passenger protection obligations. I am requesting full reimbursement of our transportation expenses and appropriate compensation for the overnight disruption caused by Delta's mechanical failure.

    Photos
    Delta Air Lines - My seat broke during the flight and I had to move!

    My seat broke during the flight and I had to move!

    Delta Air Lines
    Delta Air Lines - Inside Delta Air Lines flight DL535, San Francisco (SFO) to Atlanta (ATL). Boeing B757-300. View from Seat 37B (middle).

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    Inside Delta Air Lines flight DL535, San Francisco (SFO) to Atlanta (ATL). Boeing B757-300. View from Seat 37B (middle).

    CLS Global Transportation - 26 Passenger Party Bus interior

    CLS Global Transportation

    5.0(194 reviews)
    36.8 miCambrian Park
    Minority-owned & operated
    Certified professionals

    I have a couple of go-to drivers for our work events, but given it was two weeks before the Super…read moreBowl, I knew it was going to be hard to lock one in. So, I did what I do best....YELP! Found CLS Global Transportation Inc. and they were my first call. Luckily, I scored the vehicle we wanted (sprinter) and worked with a really great woman named Sharon. Sharon was VERY communicative and was quick to respond to all my emails/texts. She made things REALLY easy for me; this made me feel comfortable bc I was not going to be on the actual ride and wanted to make sure my team was taken care of. Feedback from my team leader was that the driver, Lydia, was prompt, friendly and drove safely. Whew, I'm so glad this all worked out. I would definitely recommend CLS Global Transportation Inc.

    I found CLS on YELP and they were great start to finish with very clear communication and follow up…read morethrough the booking / reservation process. Sharon was very prompt in responding to any questions I had. They sent the drivers info and contact number the day prior to our event which made it easy to follow up with any last minute changes. There was a snag on the day due to a freeway closure after an unrelated accident but I was able to work with the driver directly to minimize the issue as much as possible. I highly recommend using their services for any transportation needs.

    Photos
    CLS Global Transportation - 26 Passenger Party Bus

    26 Passenger Party Bus

    CLS Global Transportation - 20-26 passenger Limo Bus

    20-26 passenger Limo Bus

    CLS Global Transportation - Built-In Bar

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    Built-In Bar

    Turkish Airlines

    Turkish Airlines

    1.7(179 reviews)
    0.4 mi

    Gayle and I recently flew Turkish to Amman Jordan (via Istanbul) and then from Cairo to home (again…read morethrough IST). We'd love to fly them again, as the in cabin service and lay down bed comfort is outstanding. The food selections can be a little strange (for our uninspiring tastes), but its interesting, well presented, and quite good. Turkish Airlines back office continues to confound. It's the only airline I know that requires you to enter the 6-digit reservation code AND the e-ticket number (which is harder to find). And when we jumped those hoops this time around, we still couldn't check in. Our travel agent was able to back door us in on the SFO departure leg, and we just showed up in Cairo to check in. Then there's the matter of which Business Class lounge Turkish contracts with at SFO. Even the local Turkish agents didn't know, while the folks at the United Polaris Lounge insisted that it wasn't them. We end up using our Priority Pass card at "The Club" a good walk away as our Plan B. By the way, the Business Class Lounge at the Istanbul Airport is fabulous, while the Egypt Air one we used in Cairo was just OK. I know, 1st world issues....

    I will never recommend Turkish Airlines to anyone after the way they treated me…read more I booked two business class tickets for myself and my friend using approximately 540,000 miles. Due to a serious family situation, I had to cancel the trip. Instead of returning all of my miles, Turkish Airlines only refunded about 240,000 miles and kept around 280,000 miles. That is absolutely unacceptable. Then, just one week ago, I booked another trip and accidentally selected the wrong return date from Istanbul to Chicago. I called Turkish Airlines the very same day to correct the mistake, but they told me I would lose around $650 in seat fees. This time I booked economy class, but I paid extra for exit-row seating for both travelers. I paid approximately $169 per seat each way, totaling over $600 just for seat selection -- and they still refused to help without major penalties. I cannot believe how poorly loyal customers are treated. Between losing hundreds of thousands of miles and being charged excessive penalties for a simple same-day correction, this has been one of the worst airline experiences I have ever had. I will never fly Turkish Airlines again and will never recommend this company to anyone.

    Photos
    Turkish Airlines
    Turkish Airlines
    Turkish Airlines - The transformer seat.

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    The transformer seat.

    All Nippon Airways - Lie flat seating

    All Nippon Airways

    3.4(70 reviews)
    1.6 mi

    I've flown United -- say no more! ANA serves amazing food by comparison and the service is gold,…read morejust like Japan Airlines. The curry tonkatsu was flavorful and juicy and just look at everything it's paired with! We even got a personal size strawberry ice cream for dessert... Breakfast was a little lighter but the crab, smoked salmon and egg scramble simply inspired me -- I need to try to reproduce this at home! Japanese anything is just next level.

    Flew out of SFO the other night and it was a world class experience. Check-in was quick and easy at…read moreSection 1. ANA has separate check-in counters for premium cabins or bag drop only. Check-in agents seemed to be contract staff, based upon their generic black uniform. Check-in was courteous and easy. Security was easy. TSA Pre check and priority security seemed to be bundled together where no liquids or laptop needing to be removed. ANA's contract lounge United Polaris and United Club were both horrific and embarrassing. Boarding was on-time and merely a photo was needed to board. As our plane was merely 1/3 full, boarding was quick and we left ahead of schedule. Service started with a pre-departure beverage and we were given a couple amuse bouches for the late night departures. Heavy snacks are available at any time. Flew out on the original Boeing 777-300ER and it was fine. All the seats face forward and wifi is complimentary for Business class passengers. Apparently ANA sends out a voucher via email...I didn't find mine maybe because I booked via United? The seat itself is lieflat and forward facing. The screen is touchscreen and can be also controlled by the remote. There is a reading lamp too. The seat includes a mattress topper along with a super comfortable blanket and pillow. Service throughout the flight was world class. A meal was served 2.5 hours prior to landing. Opted for the Japanese option which included a wide variety of appetizers along with a main course of steamed fish served with a side of steam rice and miso soup.

    Photos
    All Nippon Airways - 787 in Star Alliance / ANA livery

    787 in Star Alliance / ANA livery

    All Nippon Airways - Japanese meal

    Japanese meal

    All Nippon Airways - Daikon Radish & Carrot in Sweet Vinegar with Herring roe, beef & asparagus roll, marinated shrimp in soy based sauce, mixed Japanese plum

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    Daikon Radish & Carrot in Sweet Vinegar with Herring roe, beef & asparagus roll, marinated shrimp in soy based sauce, mixed Japanese plum

    Emirates - airlines - Updated May 2026

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