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    Cathay Pacific

    2.5 (239 reviews)
    Open Open 24 hours

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    Rick N.

    Please avoid this airline. I booked 2 round-trip tickets to Vietnam and paid $691 extra fees for the exit seats. When we checked in at the airport, the seats were changed to regular middle seats, and our exit seats were given to someone else. I asked for a refund of the fees and the ticket agents told me to contact their 1-(833) 933-2244 for the refunds. I must contact them more than 10 times and promised the return of fees but they didn't do it. Their agents would say anything to get you off the line. I would never fly this airline again. I can not trust this airline.

    Peter D.

    I dont know how to begin telling you about the horrifying experience I went through Cathay Pacific this past week. I booked 3 business class tickets a few months ago. I got a notification just 1 week before my departure that my flight got cancelled. They offerred to give alternative but said that I have to wait for final approval. Chase also guaranteed that they will help me get my flight rebooked since I booked this using Chase Ultimate Rewards paying with my Chase Sapphire Card. They really messed me up!!! After waiting the weekend.. just a couple of days before my flight Cathay Pacific said it cannot help me so I ended up having to book elsewhere for a lower class cabin fir a higher amount. Cathay Pacific really destroyed my vacation. I am so upset! My whole family is so very upset!

    Dinner of Pork and Rice
    Andy N.

    I know some haters out there are always trying to bring down the Cantonese side of China, claiming that we aren't the "real" deal because we don't speak Mandarin and all that. But we got two things that own our Northern brothers and sisters: better food, and Cathay Pacific. And when you fly Cathay Pacific, you get a mix of both! As part of the Hong Kong brand, it's no surprise that this global city has to keep up its reputation with an amazing carrier. I was ecstatic to be able to fly Cathay (Economy) during my Winter holidays from NRT - HKG, connecting through to Manila. If you want a comfortable and great experience flying over the Pacific to the East, then this is a great option for you all to consider. Allow me to break it down. Luggage: Like most major airlines, you are allowed two check-in luggage, along with a personal carry on and one smaller item (ie purse, fanny pack, etc.) Each check-in luggage can weigh 44lbs max, so with two check-in allowance, that's a whole lot of Chinese souvenirs you can bring back to the States for your family and friends. Accommodations: Flying economy was a joy in itself! On long haul flights, you will be provided with a blanket, pillow, and in-flight sandals. Not bad! The amount of leg space I had was perfectly fine. There was definitely at least a few inches of free space between my legs and the seat in front of me. In-Flight Entertainment: Thank goodness they allowed us to use our own headphones! Don't you hate it when airlines make you use their ridiculously low-bass, lack of sound cancelling headphones? Yeah... thumbs down for those. Nevertheless, Cathay delivered in a variety of entertainment options, and had some of my personal favorite Hong Kong action flicks available. Hell yeah! However, I gotta admit that it was a bit frustrating when my aircraft had the controls attached to the seat itself. Hopefully you get lucky and your aircraft will have it be removable. Service: I loved the red outfits that they wore on board! Everyone on board Cathay was so sweet, and if you pay a little extra for your ticket, the crew manager will personally come over to greet you and thank you for your patronage. (Not that I did... but it was nice to see that gesture!) The amount of sexy British English that was coming from the pilot and the attendants was overly wonderful too. Food: Definitely a nice blend of Cantonese and Western cuisine for the hungry air passengers. I loved Cathay's food! On my way to HKG, I was served a BBQ Pork noodle dish, and on the way back- a rice entree that wasn't half bad. Honestly my favorite part was that they gave us Haagen-Daz for dessert! Absolute win on my part... and of course beer. Keep em coming please. Even if you have a layover in HKG, you won't be bored. There are so many great restaurants there, and the airport itself is gorgeous, and much better than any American airports I've flown to. Be sure to bring your own plug adapters though. They only have British plugs, so bring that converter to ensure you make use of the free wi-fi. Cathay also saved my butt when I missed my budget airline flight from HKG to MNL. Even on the short haul flight, they still gave us a meal and the same amount of service as you'd expect from any flight. Love Hong Kong, and love Cathay Pacific. No other Chinese airline can compare to this, so I would absolutely love to fly them again in the future... and maybe more so if they weren't tied to the terrible American Airlines on oneworld. Oh well. Pick and choose. :)

    GG J.

    We had a great experience with Cathay Pacific Airlines on our trip to Thailand. We upgraded to premium economy. I have read some misconceptions about the difference of Premium economy on CP. I've heard people say economy plus is not worth the upgrade as the only difference from regular economy is 4 inches of leg room. This is true for United Airlines, however there is a huge difference between economy plus with United and premium economy on Cathay Pacific. CP premium economy is more like the old business class with an extendable foot rest, 20 seat private cabin section, warm washcloth to freshen up, champagne, better cuisine, larger TV screens, free drinks, and better service. I highly recommend Cathay Pacific's premium economy!

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    Page 1 of 6

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    Review Highlights - Cathay Pacific

    A nice surprise was that on the return trip from Hong Kong to Chicago, we were upgraded to Business Class!

    Mentioned in 31 reviews

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    Delta Air Lines

    2.2(495 reviews)
    11.9 mi

    "**Need for 24/7 quick assistance Desk, *call at **(833) 332-2922** phone number. They can help…read morewith booking management customer support, flight changes, and flight modifications. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again."

    Delta canceled Flight DL 930 due to a mechanical issue. Delta was unable to rebook us on any…read morealternative flights. As a result, my family -- including a minor child -- was forced to remain at the airport overnight. No hotel or transportation assistance was provided. Eventually, we had no option but to return home by Uber at our own expense. Delta has since refused to reimburse our transportation costs, even though the cancellation was due to a mechanical failure, which is fully within Delta's control. Additionally, the airport staff were unprofessional and unable to provide clear assistance. For every basic question they had to make phone calls, acting only as intermediaries without authority to resolve the situation. After many hours, we were simply told that there were "no flights" available. The cancellation process itself took approximately five hours to complete, creating unnecessary stress and hardship, especially while traveling with a minor child. Delta's handling of this situation reflects a serious failure in customer care, communication, and basic passenger protection obligations. I am requesting full reimbursement of our transportation expenses and appropriate compensation for the overnight disruption caused by Delta's mechanical failure.

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    CLS Global Transportation - 26 Passenger Party Bus interior

    CLS Global Transportation

    5.0(194 reviews)
    45.1 miCambrian Park
    Minority-owned & operated
    Certified professionals

    I have a couple of go-to drivers for our work events, but given it was two weeks before the Super…read moreBowl, I knew it was going to be hard to lock one in. So, I did what I do best....YELP! Found CLS Global Transportation Inc. and they were my first call. Luckily, I scored the vehicle we wanted (sprinter) and worked with a really great woman named Sharon. Sharon was VERY communicative and was quick to respond to all my emails/texts. She made things REALLY easy for me; this made me feel comfortable bc I was not going to be on the actual ride and wanted to make sure my team was taken care of. Feedback from my team leader was that the driver, Lydia, was prompt, friendly and drove safely. Whew, I'm so glad this all worked out. I would definitely recommend CLS Global Transportation Inc.

    I found CLS on YELP and they were great start to finish with very clear communication and follow up…read morethrough the booking / reservation process. Sharon was very prompt in responding to any questions I had. They sent the drivers info and contact number the day prior to our event which made it easy to follow up with any last minute changes. There was a snag on the day due to a freeway closure after an unrelated accident but I was able to work with the driver directly to minimize the issue as much as possible. I highly recommend using their services for any transportation needs.

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    Turkish Airlines

    Turkish Airlines

    1.7(179 reviews)
    10.8 mi

    Gayle and I recently flew Turkish to Amman Jordan (via Istanbul) and then from Cairo to home (again…read morethrough IST). We'd love to fly them again, as the in cabin service and lay down bed comfort is outstanding. The food selections can be a little strange (for our uninspiring tastes), but its interesting, well presented, and quite good. Turkish Airlines back office continues to confound. It's the only airline I know that requires you to enter the 6-digit reservation code AND the e-ticket number (which is harder to find). And when we jumped those hoops this time around, we still couldn't check in. Our travel agent was able to back door us in on the SFO departure leg, and we just showed up in Cairo to check in. Then there's the matter of which Business Class lounge Turkish contracts with at SFO. Even the local Turkish agents didn't know, while the folks at the United Polaris Lounge insisted that it wasn't them. We end up using our Priority Pass card at "The Club" a good walk away as our Plan B. By the way, the Business Class Lounge at the Istanbul Airport is fabulous, while the Egypt Air one we used in Cairo was just OK. I know, 1st world issues....

    I will never recommend Turkish Airlines to anyone after the way they treated me…read more I booked two business class tickets for myself and my friend using approximately 540,000 miles. Due to a serious family situation, I had to cancel the trip. Instead of returning all of my miles, Turkish Airlines only refunded about 240,000 miles and kept around 280,000 miles. That is absolutely unacceptable. Then, just one week ago, I booked another trip and accidentally selected the wrong return date from Istanbul to Chicago. I called Turkish Airlines the very same day to correct the mistake, but they told me I would lose around $650 in seat fees. This time I booked economy class, but I paid extra for exit-row seating for both travelers. I paid approximately $169 per seat each way, totaling over $600 just for seat selection -- and they still refused to help without major penalties. I cannot believe how poorly loyal customers are treated. Between losing hundreds of thousands of miles and being charged excessive penalties for a simple same-day correction, this has been one of the worst airline experiences I have ever had. I will never fly Turkish Airlines again and will never recommend this company to anyone.

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    All Nippon Airways - Lie flat seating

    All Nippon Airways

    3.4(70 reviews)
    11.7 mi

    I've flown United -- say no more! ANA serves amazing food by comparison and the service is gold,…read morejust like Japan Airlines. The curry tonkatsu was flavorful and juicy and just look at everything it's paired with! We even got a personal size strawberry ice cream for dessert... Breakfast was a little lighter but the crab, smoked salmon and egg scramble simply inspired me -- I need to try to reproduce this at home! Japanese anything is just next level.

    Flew out of SFO the other night and it was a world class experience. Check-in was quick and easy at…read moreSection 1. ANA has separate check-in counters for premium cabins or bag drop only. Check-in agents seemed to be contract staff, based upon their generic black uniform. Check-in was courteous and easy. Security was easy. TSA Pre check and priority security seemed to be bundled together where no liquids or laptop needing to be removed. ANA's contract lounge United Polaris and United Club were both horrific and embarrassing. Boarding was on-time and merely a photo was needed to board. As our plane was merely 1/3 full, boarding was quick and we left ahead of schedule. Service started with a pre-departure beverage and we were given a couple amuse bouches for the late night departures. Heavy snacks are available at any time. Flew out on the original Boeing 777-300ER and it was fine. All the seats face forward and wifi is complimentary for Business class passengers. Apparently ANA sends out a voucher via email...I didn't find mine maybe because I booked via United? The seat itself is lieflat and forward facing. The screen is touchscreen and can be also controlled by the remote. There is a reading lamp too. The seat includes a mattress topper along with a super comfortable blanket and pillow. Service throughout the flight was world class. A meal was served 2.5 hours prior to landing. Opted for the Japanese option which included a wide variety of appetizers along with a main course of steamed fish served with a side of steam rice and miso soup.

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    Cathay Pacific - airlines - Updated May 2026

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