Maria Reyes and her team are incredible. I had a review from 9 years ago and felt the need to…read moreupdate it. She genuinely cares about her patients and is patient and understanding. Both she and Dr Goldfarb used to work in the same women's practice as Janet Cudahy. When Janet retired, the two of them moved over to work at rush. Both are incredible internist doctors and wonderful humans.

SUMMARY: If you're looking for a Primary Care Physician in Chicago, you really can't do better than…read moreDr. Reyes. TLDR: Yelp says that 5 stars means, "Woohoo! As good as it gets!" and in this case, I could not agree more. The office itself is great. The staff are nice and seem pretty organized, and I book my appointments online without issue. I am also usually able to get a spot within a reasonable period of time (not 6-8 weeks out like so many Chicago doctors). However, the real reason for the 5th star is Dr. Reyes. Dr. Reyes has the best bedside manner of any doctor I've ever seen. She actually takes the time to listen to your symptoms, concerns, and history. Dr. Reyes also seems to genuinely care about my health and well-being as much as I do, acting sympathetic toward even seemingly minor complaints. Miraculously, she is able to give this much attention to her patients and STILL her office runs on time. I don't know how she does it--I've never waited more than 5 minutes for an appointment. I first saw Dr. Reyes in January 2014 when she was with the Advocate group. I was disappointed when I called later for another appointment and they told me she was no longer there. The staff had no information on where she was practicing or how to contact. I was forced to try other PCPs, and it was only when I needed a check-up in 2017 that I finally found Dr. Reyes again. I was thrilled and relieved (and clearly, my positive memories of her held up). If there were ever a doctor worth tracking down, it's Maria Reyes!

Have been seeing Emily for years now for at least annual appointments. She takes ample time to get…read moreto roots of challenges - sits down with me for an hour which is unheard of for physicians- and gives a full range of information to empower and guide my choices as a consumer. Not to mention she authentically walks the walk. When I had an insurance mixup and mistakingly visited without any insurance, the office billed me with a fair flat out of pocket rate for the careful time spent with me. As someone passionate about research and health and wellness, she restored my faith in the medical realm and has been a consistent ally along my health and healing journey.

I have been going to see Dr. Emily Lindner for about a year now. She was referred to me by family…read more Dr. Lindner is the by far the ABSOLUTE BEST doctor I have gone to see. Her office is cozy and calming, without the buzz of a reception desk. Cady, Dr. Lindner's therapy dog frequents the office, she is the sweetest. The one-on-one attention is wonderful and unmatched. From the time I sit down in her office I feel like she is engaged in everything I say and really hears me. She is thoughtful and kind. Dr. Lindner's education shines through when offering suggestions to my various issues. She is very insightful. When I leave her office I feel more educated about myself, and my issue(s). I leave with a plan to go forward. I can not say enough about Dr. Lindner and recommend her to everyone.

Dr. Bailey has been my primary care physician for about four years now, and I have nothing but…read moregreat things to say. I was only seeing her annually prior to this year, but due to some changes in my medical history I have spoken with her more frequently this year and she could not be more helpful. She is definitely very busy and books out far in advance and has appointments to get to, but she is genuinely caring and wants the best for her patients. I can't recommend her enough!

Dr. Bailey has been my primary physician for about a year now and I'm glad I'm her patient…read more I switched over because we moved downtown and I wanted a physician that was close by and also was certified as an osteopathic physician. I appreciate her thoroughness and calm, kind demeanor. I never feel rushed when I have an appointment and most importantly, she listens to what's going on and we have dialogue. She's interested in treating the whole body, not just the symptom. Her after-care communication is great; although the office has an online system that they use for appointments and billing, etc. Dr. Bailey sends your results out by mail and makes herself available if you have any questions. I never feel like my problem is ridiculous or that I'm wrong to call about something. The office is close to bus lines and train lines. Plus, I like the fact that I see all sorts of people in the office coming in, it's a diverse area and that makes me feel more at ease and welcome.

I've been to a few doctors at this location over the years and have always been very happy with the…read moreteam, doctors, and office. Check-in is always a breeze, the nurses and assistants are always friendly, the overall feel of the place is professional and clean, and I've never had any billing issues. They're also patient and kind indulging my nerves when I'm getting blood drawn and getting vaccinated! I've seen a few doctors here and have always had great care. My primary care physician is Dr. Jessica Kennedy and I can't say enough positive things about her. She's knowledgeable, listens carefully to my concerns, and either has the answer or refers me to an excellent specialist. I'm also very happy with Dr. Mark Romanelli, a dermatologist who does annual skin exams and recommends great products to ensure healthy skin. I've also had positive experiences with the other doctors I've seen at this location, like Dr. Vasiloff, who I saw once at short notice when I wasn't feeling well. It's important to find a team that will help you stay healthy, I definitely recommend Dr. Kennedy, Dr. Romanelli, and this NW Physicians Group.

This clinic cancelled my appointment that I scheduled 4 months in advanced without any…read morecommunication to me whatsoever I had to reach out on the day of the appointment myself. Now I am stuck waiting another 3+ months to see a provider. Would not recommend.

I had Dr Goldfarb for many years and she was always kind patient and very helpful! Because I was…read morehaving psych treatment I was told I had to see a Dr through their clinic. I was stupid because I could never see my primary at the clinic and only their resident s. I never have gotten any doctor like her! Even though I had a psych diagnosis she never treated me like I was a crazy person. When I was crying in her office because when I get sick my legs hurt so bad she was patient and caring! Dr Goldfarb need to teach the new doctors how to be a good and caring doctor with good side manner!

I have been seeing Dr Goldfarb for 4 years now and she's been very professional and thorough with…read moreeach of my annual visits. She's always referred me to different specialists if there's something that she thinks needs further attention, based on my feedback about my overall health. I also found out that a few women in my neighborhood go to her and they all love her. I highly recommend Dr Goldfarb!

Dr Konstantelos is thee best doctor in the whole world. He doesn't just throw pills at you and say…read more"see ya". He is so intelligent he remembers details about your life in congruency with your care plan. He always has a plan and goals and back ups. I've never met another human so devoted to his patients in my life. Not only did he save my life, but he gave me reason to live with my condition.

After reading the wonderful reviews on here I called to schedule my first appointment. The woman on…read morethe phone spent five minutes or so going through my insurance and taking all of my personal information. I was then informed that the doctors first available appointment is in February 2021. I guess I'll never know if he is as great as everyone here says. If anyone reads this and has another PCP in the Chicago North Side area that they know is excepting new patients feel free to share :-)

In general, I don't have any major complaints. It's convenient for me to go the this location…read more Waiting times are pretty standard. I believe the person at the checkin counter could use some updated training to learn how to check in patients with better tact with a smile. Otherwise, the treatment so far is good. This is just my second annual physical appointment.

This has been one of the worst healthcare facilities I have ever seen. First, a doctor I was…read morereferred to cancel my appointment because I was there 8 minutes late even though they DO NOT HAVE A LATE SHOW/CANCELLATION POLICY. Second, my wife made an appointment to see an oby/gynecologist and they waited until the time of her appointment to let us know they do not take her insurance even though they had her insurance information all this time since two weeks ago. They made us waste two weeks of not being able to see an oby/gynecologist. The only doctor that saves them from no rating is Dr. Wu because without her this healthcare provider would be complete garbage. DO YOURSELF A FAVOR AND SAVE YOURSELF THE HASSLE OF GOING HERE.

The provider was excellent, very helpful and kind. However, Angie - the receptionist- was NOT…read more English is my second language and sometimes is difficult to me explain this type of topics. Asked for help in Spanish and she was pretty arrogant with me just because i asked for it. Especially when im going for health, not for FUN.

This place mismanages labs, the front staff illegally shared patient information by gossiping to…read morecoworkers out loud where is. violation of HIPAA, it takes hours to get a 5 minute blood draw, mismanages billing codes. All with huge negligence to rectify their error. We have given them 2 weeks now and still have just told us that we need to give them more time. They charged a wellness preventative check up as an illness visit. Until we were a victim of this Innovative Care's mismanaging of billing charges, I never read other people's reviews of the same instance. They have a few reviews of the same occurrence where their billing personal mismanaged codes resulting in charging people even if they weren't supposed to be. On top of which, they have medical practitioners here ordering labs outside the scope of your visit. I know many people trust my reviews, and my fellow Elite Yelpers/friends. I don't recommend this place, the staff are negligent, unprofessional, long wait time, and you will gamble being charged hundreds of dollars following your legally free preventative checkup. Just don't gamble it. There are many other places that are more responsible than this facility. Don't be fooled by the free juice packs in the fridge.

Lindsey Ashley was so knowledgeable and informative about my injury. I had muscle spasms from…read moreswimming & she had all the answers to my questions. I now know what to do, as well as what not to do, so I can heal up. I am back on the path to health because of Lindsey. The nurse who took my blood was also gentle, hit the vein first time. What more could you ask for? Thank you - E.B.

WARNING: They will promise to bill you $X. Once you leave you will billed extra for lab services! I…read moregot a large bill that was unexpected. They don't care about patients. Doctor will rush! and say this urgent care to defend herself and make excuses! So don't expect the person to be detail orientated. Also I was MISDIAGNOSED here, not worth it! I am ripped off now need to spend hours cleaning up the mess of billing this place made!

Went in for a regular physical and received extra charges from the lab and consult charges. Normal…read morephysical questions like how are you feeling and then added charges for consult??

The last thing I needed when I was feeling ill was poor bedside manner from Dr. Cromwell. I was…read moreforced to see Dr. Cromwell when my regular doctor was fully booked. Whatever, I needed to see someone for my cold-like symptoms. Everything was going fine until Dr. C asked me if I was worried or concerned about H1N1. Working at an organization filled with public health advocates and nurses and knowing that I appropriately wash my hands, I replied, "Not really..." before I could continue to list my reasons why I didn't really feel overly worried, Dr. C very defensively asked me, "Well why not???" I replied, "Well, I work at ___..." and could not even finish my explanation before this woman very smugly replied, "Well I don't know how you saying that is supposed to explain to me why you're not concerned about H1N1!" Everything went downhill from there as I was basically fed scare tactics by this doctor who must have thought I was being nonchalant about the dangers of H1N1. Despite not having a fever, I was then basically told, "Well you might have it." In the end, she never treated me for it or provided me with that diagnosis, so go figure. Never again will I see this doctor and if you're looking for a doctor that has even an ounce of bedside manner, I wouldn't recommend you see her either. I get better treatment when I go to Take Care Clinics at Walgreen's.