1. Emerson Group - Keller Williams Realty

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La Jolla, CA

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Emerson Group - Keller Williams Realty

4.3 (10 reviews)
Closed • 8:00 am - 5:00 pm

Services - Emerson Group - Keller Williams Realty

Buyer's agent

Listing agent

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Review Highlights - Emerson Group - Keller Williams Realty

“During a subsequent inspection, a leak somewhere else was discovered and again Nick got that resolved as well.”

Mentioned in 5 reviews

Read more highlights

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Pacific Sotheby's International Realty

Pacific Sotheby's International Realty

(4 reviews)

La Jolla

We hired Dawn Leahy to purchase our property in Point Loma early 2024 and sell our two houses in…read moreCarmel Valley. While she was representing the seller as well, we initially felt she is a reasonable person and good realtor. She was enthused by the perspective of commission on three multimillion dollar houses. During the escrow period we increasingly grew suspicious that she was not acting as a fiduciary for us but was favoring the interests of the seller. Ms Leahy recommended a company to perform the house inspection. The inspector failed to identify a major problem with the furnace which was not up to code. This problem was identified by our HVAC company when they came to provide an estimate for installing AC. The inspector also failed to recognize serious structural issues with to large balconies where the support was eaten by thermites and rotten. When we confronted the inspector he immediately refunded the inspection price asking us to sign a waiver for any other problem we find. We suspect this inspector was chosen by Ms Leahy because she knew he would not identify and report serious problems. Additional problems occurred when we discovered water damage that had been concealed but the seller and the realtor. When we first saw the house the garage was impeccable with white walls. After a heavy rainstorm on a subsequent visit the garage walls had turned orange and brown and the paint was blistering showing obvious water penetration through the walls. The agent told us that the seller had "waterproofed" the walls by painting a coat of water proofing product on the inside of the garage walls and then repainted all the walls. Obviously, the seller and the agent were aware of the water penetration prompting them to incorrectly waterproofed the walls from the inside, but they failed to disclose this fact to us. If it had not been for the big rainstorm we would only have found out after purchasing the home. As we planned to remodel the home we brought contractors in to the house on several occasions including an electrician how also noticed water drops running down the ceiling in one fo the upstairs bedrooms indicative of a roof leak. When he alerted us of this problem Ms Leahy became very upset telling out contractors they could not roam around the house anymore. After this our relationship with Ms Leahy became tense and uncomfortable. We were trying to have out contractors look at the roof to assess the damage but Ms Leahy was working with the seller rapidly to have the roof "fixed" without keeping us in the loop or allowing us to inspect the roof before repair. A couple of hours before closing Ms Leahy refused access to the property to our gardener who was trying to drop off some flowerpots for us. She had met before but pretended to not know him and forbid him to go to the backyard or leave the pots. Recently we started heaving heavy termite dropping on the balcony, 10 months after fumigation performed by the seller. Investigating the problem we found out form a neighbor that the tent had a gapping whole while it was fumigated (we have video evidence of that). We called the termite company who came and cut a section of our brand-new facia boards to assess termite activity. They concluded that there are no termites. WE got a second opinion form another company who told us there is termites activity. We have contact Ms Leahy by email and text messages several times as the fumigation was done by her on behalf of the sellers. She never replied or even acknowledged receiving the messages. Lastly Ms Leahy misrepresented the circumstances of the owner's death in the house. She assured us that he passed away peacefully in his bed of old age surrounded by his children. We learn from our neighbors, who Ms Leahy told us not to talk to because they are "crazy" that the former owner was very sick and died from because of his sickness. In summary, Ms Leahy has been and continue to be utterly unprofessional and should not be allowed to behave like that. While we understand the inherent conflict of interest of a double agent, we believe it is their duty to keep both parties best interests at heart and not systematically side with one party in the transaction, regardless of her previous relationship with the parties.

If you are a United States Veteran RUN NOW!! They do not have VA experience. The "seasoned realtor…read more(of 30 years plus) was CLUELESS about the VA process. I was assured it would not be an issue. Lost the dream home due to errors on the agents assessment of the situation in the Oceanside community and had no idea of the inventory levels and time on market. Completely clueless about technology. The company is using antiquated applications and the agent had no idea how to use the software. All I asked for was something similar to what realtor.com or Zillow has free online. Change my searches, save houses I like. She had no clue they even had access to the software. Again - Veterans find an agency that is familiar with/specializes in VA loans. You served the country. Don't lose something over an agent at a company that is stuck in 1975 technology wise. Thank you for your service - you will not find "service" at this establishment.

Billionaires Row - 5303 Chelsea Street, La Jolla REDUCED $2,650,000 - $2,750,000...11/06/2018

Billionaires Row

(24 reviews)

La Jolla

Gregg Whitney and Billionaires Row was recommended to me by a friend who had used them to sell his…read morehouse after having trouble with previous listing. Gregg had helped him renovate, sell within two weeks and get a great price. This sounded like what I needed so I called Gregg and he met me at the house in La Jolla immediately. We did a walk through and he added many things to the list of what I had put together as necessary fixups. I was impressed by his eye for what would add value, as well as the pricing for his contractor and subs. I had many repair people I could use, but I would have had to get bids, supervise, and pay up front.. By using Gregg, he was able to put everything under one office, the pricing was very competitive, and we were able to pay for the last part out of escrow. I looked at his listings, was impressed with his marketing, including gorgeous photos and premiere placements in media. I also felt his recommendation for asking price was fair, not too high, but also not priced too low to just generate a quick sale. His office staff, Alexis and Theresa, were highly professional and thorough, starting by gathering all documents ahead of time during the renovation so the closing would be as smooth as possible. They handled several last minute changes, and always picked up the phone no matter the hour. Responsive, calm, and detail oriented...these terms only begin to describe my sense of being in good hands. After completing paperwork, renovation , staging, photography and reviewing the listing, the property was listed from Thursday to Tuesday. We received 13 offers, countered the top three, and sold to someone who felt they got a good deal, as we did. My husband and I could not have been happier with Billionaires Row and recommend them without hesitation.

I was involved in some property transactions and I will never work with Gregg or Theresa again.read more

Astuno Realty

Astuno Realty

(1 review)

La Jolla

I am a landlord recently signed contract with Astuno realty INC to manage my house in Carmel…read moreValley. Everything went very smoothly from day 1. Mr. James Astuno came on Sunday to see the house knowing that I live in Northern California and I was in rush to sign contract with him. He clearly went over details of contract to explain everything. My former tenants made lots of damages to my property and his law office also helped me on legal aspect. His team on management side and legal side are great, very knowledgeable and fast and I found the charge very reasonable compare to other attorneys. It Couldn't be better than this for me having my management company helping me in legal aspect also. On management side I worked closely with Robin. She is great and on top of everything. During application process for new tenants, always she responded to my messages quickly and updated me on applicants. She is very thorough. On legal side I worked with Mr. Astuno and Megan which both are great. I am so happy as landlord that I finally could find trustable management company. It is really peace of mind for me. I highly recommend other landlords consider this boutique management company.

From the owner: Whether you’re buying, selling, or seeking expert property management, our dedicated team delivers…read morestrategic, client-focused solutions that maximize value and peace of mind. We combine proven marketing, expert negotiation, and full-service management with personal attention and local insight—making real estate smart, simple, and successful in Southern California. Choose Astuno Realty for personalized guidance, market expertise, and a commitment to your long-term success. Discover why clients trust us to protect their investments and deliver results—contact us today and let us be your partner in real estate!

Harland Property Management

Harland Property Management

(58 reviews)

La Jolla

I had a massive leak in my bathroom - of course, stuff like this always happens on the weekend. And…read morei was prepared to cancel all my plans to spend hours on end dealing with it and waiting around to get this resolved! But when I called Harland Property Management that has my apartment under management, I got a prompt call back from the manager who put me in touch with their contractor, and the whole deal was under control within the next couple hours. Staff was prompt, courteous and competent and my weekend was saved. And I hope the fans can come out in the next couple of days. As far as my other experiences with Harland, such as move-in procedure, and other small maintenance requests (which are made online) were always easy and straight forward. Their operations work well and everybody there is friendly.

The most unprofessional and unethical company I've ever dealt with…read more My unit's only bathroom became unusable after the toilet was removed for repairs, leaving me without a functioning bathroom for an extended period. Despite repeatedly notifying management and requesting updates, the bathroom was still out of service when I ultimately vacated and returned my keys. I later learned repairs continued well after I moved out. I documented the conditions, communicated everything in writing, requested mediation, and repeatedly attempted to resolve the matter professionally. I ended up being falsely charged for time when the unit was unhabitable. Harland should be investigated for their conduct through the proper channels of property and state law regulators. Based on my experience, I would strongly caution prospective tenants considering this management company. Representatives at this office will avoid taking phone calls and providing any service. Devon will ignore portal questions and try to change contract terms on a whim, completely unprofessional. La Jolla and San Diego is a small community, and I will make sure my friends, associates, and contacts in the local real estate community are aware of my experience so they can avoid Harland Property Management and Mr. Kayvon's fraudulent business practices . Additionally, see the attached photo of a message they sent out requesting any maintenance requests for their properties to be held for a month because they're "too busy", enjoy dealing with that level of service.

Emerson Group - Keller Williams Realty - realestatesvcs - Updated October 2026

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