NO STARS! I took my mother out of this place 3 years ago (20013) and moved her back to NY. At that time the place was under another crappy management which might have even been a bit better than the present management: not saying much. After a fall and a stint in rehab she returned on hospice with pneumonia. She had a lovely apartment-I had picked the best I could find, BUT there were RATS living in the vent, the hospice nurses were appalled-the tails were hanging out of the grate!! The rats were into anything they could get into. My mother had a 24-hour aide who awakened one morning to a rat bite!!
There were issues with rats in other parts of the building including the KITCHEN. I had an ongoing case with the health inspectors who told me they were shutting the kitchen down.
Mom survived, is now 98, (all there) getting better benefits in NYC than Florida provides. (IMHO Florida is a hell-hole for the elderly!!)
The Emeritus was probably a very nice place years ago when it was maintained and people were committed to their jobs. It looks nice on the outside. But, God help the elderly, the poor, the vulnerable. God help this society. read more