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Margate, FL

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Emeritus at Regency Residence

1.0 (3 reviews)
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BrightStar Care

BrightStar Care

4.0(4 reviews)
18.6 mi

I want to share my experience with this company because, from the very beginning, dealing with them…read morehas been nothing but stressful and frustrating. I am a mother of four, and my home is not perfect. That does not mean I am neglecting my elderly father. I have had DCF come to my home three separate times because of accusations made about his care, and every single time, they found nothing wrong and left. When I repeatedly explained that the nurses being sent to my home were incompetent, constantly late, unable to communicate properly, and often had no idea what I was talking about, the company continued sending them. Some nurses could barely communicate with me because of the language barrier, making it extremely difficult to properly coordinate my father's care. I eventually had enough and canceled their services. No family should have to feel judged, accused, or ashamed in their own home when they are doing everything they can to care for an elderly parent I was also sent a message telling me that I should lock my dogs up because the nurse does not like animals. My dogs are part of my family, and I am not going to lock them away in my own home because a caregiver does not like animals. Isn't it the company's responsibility to provide a caregiver who is comfortable working in the environment where the care is being provided? I understand that not everyone likes animals, but that should be something the company considers when assigning someone to a client's home. I should not have to constantly change my home or feel uncomfortable in my own house just to accommodate a nurse who was assigned to my father. Please think carefully before trusting this company with the care of your elderly loved ones. My experience was extremely disappointing, and I would not recommend their services based on what I experienced.

I am the Director of Nursing at this location. It is a great working environment. We strive to do…read moreour best for our patients. We are available 24 hours 7 days a week. We have a great team. Working with Richard and Fabiola has been the best decision I could've made. They both have so much care and compassion for our clients and caregivers. It is truly everyone's passion here to ensure patient and employees are taken care of on a daily basis. Great team! I am available to speak to at all times. Come join our big family!

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BrightStar Care
BrightStar Care
BrightStar Care

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Hospice By The Sea - Birds

Hospice By The Sea

3.3(43 reviews)
9.3 mi

This place was an absolutely game-changer for our family. My father was in the hospital and took a…read moreturn for the worst. We've never dealt with anything like this and things were moving so fast. We made a quick (and scary) decision to move him here - sight unseen. I can't tell you how grateful we are to have made that call. In his last days - my dad was comforted, surrounded by family and completely at peace. Carlton came in to perform a beautiful/respectful ceremony for my father (a proud veteran). They thanked him for his years of service in Vietnam, placed an American flag by his side and saluted him. It was such a beautiful and emotional tribute the way they honored him. We were so touched - it completely brought us to tears. He passed away moments later. I'll forever be grateful for the (short) time we all spent here. It allowed us to find some peace through such an incredibly difficult time. Thank you everyone for your kindness and support.

This Hospice is full of friendly compassionate and a professional staff. Our nurses taking care of…read moremy husband are angels. Dr Kanesh is an A+ doctor who listens to every family members concern with the utmost patience. Hospice by the Sea is clean , tranquil, and provides good services for the caretaker. The cafe has good food so you don't have to leave. There are tropical gardens surrounding the property helping to make end of life less frightening and more accepting. Thank you Hospice by the Sea.

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Hospice By The Sea
Hospice By The Sea
Hospice By The Sea - Room 703

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Room 703

Catholic Hospice

Catholic Hospice

3.7(3 reviews)
5.3 mi

My husband just passed away a few month ago, while in the care of Hospise he was treated with…read moreextreme professionalism. From Doctor Mirella Llense, Nurse Alina Migoyo and Yahima Ibanez They were caring and loving with him, made him comfortable in every which way, Nurse Alina would come when ever he needed help again with all her love. Yahima would bathe him like he was her dad, kind and loving and would always bring his spirit up. I will always recommend them for their love and care. On the equipment received is something else. All of those equipments should have much better maintenance, I have a few that had to be returned because they were not working properly. That is annoying, causing frustration and inconvenience on us and you. Delivery of medicine was very good drivers very polite. As to recommend you yes but some little changes needs to be done. Thank you Nadia Neumann

Horrible company! Wish I could give them zero stars! They are supposed to make things easier for…read morethe person and their family but they only made our stress level go through the roof. The aides they employ are the laziest people I have ever seen. They don't want to do anything other than give people a sponge bath and leave them in bed. Maybe sit with & read to them. The person below mentioned shaving. The aides they sent to my dad claimed that the didn't know how to shave a man's face. They acted like (No, stated) that asking them to help my mom get my dad dressed and transfer him 2' to his chair was more work than they usually do. Forget needing them to help get him to the shower. My dad enjoys getting a real shower, Not a wipe off while he lays in bed. Yes he is slow. Yes he needs help getting there. The handicap shower is upstairs, but there is a wheelchair both downstairs and upstairs, and a stairlift to go up. We only take him if he is having a really good day. We prefer to use a walker and have 2 people to walk with him. But the wheel chairs are fine to use if they feel safer. Before he went on hospice he could walk the distance most days. But they NEVER wanted to even get him out of bed! Every time my mom asked them help to do that the helpers would decide that they didn't want to come back. They would show up only when the felt like it, and they would never tell her a time, nor if they weren't coming, that day. Often they didn't show up for days at a time. The first day: the lady showed at at 3 in the afternoon. Without notice. When she got there he was up & dressed, 1/2 way between lunch & dinner. There wasn't much for her to do because - We didn't know that she was coming. I told her "I am so glad that you are here." explaining that I live in Texas and was already supposed to have gone back home. I wanted to help my mom get set up with some help before I left. So what did she do? As soon as she left she called and told them that my dad didn't need her 5 days a week and cut her time down to 3 days. Then... no one showed up 1/2 the time. They sent someone else, who was impatient over letting my dad slowly do what he could. Like buttoning his shirt. She wanted to rush and do it for him. When she found out about the bath thing she decided that my dad needed a man. Forget that my mother has been caring for him on her own. Taking him to the shower on her own. It was too much for a health aide to HELP with. My mom will stay there every step of the way because she knows how to talk to him and what he is capable of. He can wash his own hair, but the aid didn't want to wait while he did that simple thing for himself. What happened to allowing a person some dignity? With Alzheimer's he needs to do as many things as he is able to, or he will digress quickly. A 2nd person to make sure that he doesn't fall is really nice. If that person actually cared about the person who they were supposed to be helping they wouldn't act like everything is too much work. From that point on my mom never knew when or if someone was going to show up to help, or not. They kept telling her that they were trying to get a man out to help him because the women apparently didn't feel comfortable helping to get him out of the bed. Before we started with Catholic Hospice his bed was upstairs and most days we got him up, dressed, and walked him to the stairway, took the lift down and walked him to his chair. Many days my mom did this alone! But they wanted just let him languish in the hospital bed as he got weaker and weaker. Over a month in their care and they couldn't get the promised physical therapy out there even once. The day they set an appointment for someone to finally come out, they never showed up. When my mom called she was told they had discharged my dad from their care. But they didn't even bother to tell my mom. If you can't help someone transfer 2' to a chair then you are in the wrong business! If you believe that your job is to let someone, who wants to get up, languish in a bed simply because their days are numbered - Then you are in the wrong business! All the supplies they sent were the cheapest brands available. And it would take weeks to get things that my dad needed. They couldn't seem to get the correct catheters. He needs closed complete kits over a month later my mom was still fighting with them to get the right ones. She couldn't even order them herself because "hospice has to do it." The bed they sent! Horrible! You could feel the springs thru the mattress. I could go on and on, but character limit! If you are looking to leave your loved one in bed all the time and hurry them along. Or maybe if your loved one only needs a sponge bath and spoon fed and that is all you expect - I guess this is the company for you. If you want a decent quality of life, to get shaved, a shower, out of bed, get physical therapy, bed pads that don't fall apart... RUN elsewhere

Trustbridge

Trustbridge

2.6(96 reviews)
36.7 mi

We signed my mom up for hospice care in February 2026 after a fall (and small brain bleed) landed…read moreher in the hospital. She wasn't needing end of life services yet, but she had severe dementia and was needing total care at a local ALF. Trustbridge transported her back to her ALF, provided all necessary supplies on an ongoing basis (Depends, toiletries, hospital bed, high-back wheelchair, etc.). A Trustbridge nurse and NP checked on her health and well-being every week. Trustbridge music therapists came to play guitar and sing to her several times (Sara is an absolute angel!) When my mom refused food and water at the end of September, Trustbridge got her approved for crisis care, and hospice nurses sat by her bedside around the clock, providing care, keeping her clean and comfortable and calm. These were some of the kindest, most respectful and compassionate nurses I've ever witnessed (especially Miracle, Beverly, Berwyn, Bernadette, and many others). They helped make my mother's transition (she passed after ten days without food and water) as painless and peaceful as could be and made a traumatic, stressful week survivable for me and my siblings. I would recommend them 100% to anyone whose loved one might be in the end stages of Alzheimer's or dementia.

This company is horrible. Do not be conned by them. When my mom had medical issues, they sent a…read morenurse to check her vitals, that's it. The quality of their care is awful. It took several days to get an X-ray for a potential broken leg. When I called the office for more support, all they tell Me is that they can send a nurse, all while my parent was in agonizing pain. After being treated for a bad UTI, TrustBridge calls me at 1 am and says they have a bed and she should stay there instead of hospital. TrustBridge took her and told me they would give her the "same treatment as hospital". That was a lie. She was not given an antibiotic or an IV. They would've let her die. Do not use this company under any circumstances!!!! They will not provide proper care.

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Trustbridge - Trustbridge/Hospice of Palm Beach County Main Office and Gerstenberg Care Center West Palm Beach

Trustbridge/Hospice of Palm Beach County Main Office and Gerstenberg Care Center West Palm Beach

Trustbridge

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Simone Van-Horne MD - Meet Dr Van-Horne and Sandra the office manager.

Simone Van-Horne MD

3.7(3 reviews)
3.4 mi

I've had some bad experiences with doctors before, but this provider truly takes the cake. Her…read moreoffice staff is completely disorganized, and there always seems to be someone new working there. They rarely answer the phone, it's a hassle to get them to send prescriptions to the pharmacy, and they failed to inform me that the provider is no longer in-network with UnitedHealthcare. I genuinely tried to support Black-owned practices, but at this point, it's no longer about that -- it's about professionalism for me now. The provider herself is extremely rude and unprofessional. She seemed to think she could raise her voice at me without expecting a response -- but I have a voice too. I truly don't understand why some healthcare providers carry themselves as if they'll never need help from others. That kind of arrogant, abrasive attitude is both disappointing and unacceptable. Looking back, I should have left when the previous provider, Ritchie, left. She was a class act. Since then, the office has gone downhill. They expected me to make an in-person visit every time I needed an increase in my Zepbound dosage -- even after being told by the provider herself that follow-ups wouldn't be necessary for that. What shocked me most was that the provider physically put her hands on me to force me out of the office. As someone who was raised to respect my elders -- I am Haitian, and we value that deeply -- I found her behavior completely inappropriate and beyond disrespectful. Honestly, her attitude is probably why her hair won't grow and her face is covered in bumps like a road map -- which I happily used to guide myself to a better doctor's office.

My first visit with Dr. Simone was great! I felt very comfortable with her and she took her time…read morewith me, answered all my questions. I know Dr. Simone and I will continue a patient - doctor relationship for years to come. Her staff is friendly and kind.

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Simone Van-Horne MD - Meet Aidrianna!  She is at the front desk and is here for your health care needs.

Meet Aidrianna! She is at the front desk and is here for your health care needs.

Simone Van-Horne MD
Simone Van-Horne MD - Hormone Replacement via pellet therapy

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Hormone Replacement via pellet therapy

Emeritus at Regency Residence - hospice - Updated November 2026

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