I've had some bad experiences with doctors before, but this provider truly takes the cake. Her office staff is completely disorganized, and there always seems to be someone new working there. They rarely answer the phone, it's a hassle to get them to send prescriptions to the pharmacy, and they failed to inform me that the provider is no longer in-network with UnitedHealthcare.
I genuinely tried to support Black-owned practices, but at this point, it's no longer about that -- it's about professionalism for me now.
The provider herself is extremely rude and unprofessional. She seemed to think she could raise her voice at me without expecting a response -- but I have a voice too. I truly don't understand why some healthcare providers carry themselves as if they'll never need help from others. That kind of arrogant, abrasive attitude is both disappointing and unacceptable.
Looking back, I should have left when the previous provider, Ritchie, left. She was a class act. Since then, the office has gone downhill. They expected me to make an in-person visit every time I needed an increase in my Zepbound dosage -- even after being told by the provider herself that follow-ups wouldn't be necessary for that.
What shocked me most was that the provider physically put her hands on me to force me out of the office. As someone who was raised to respect my elders -- I am Haitian, and we value that deeply -- I found her behavior completely inappropriate and beyond disrespectful.
Honestly, her attitude is probably why her hair won't grow and her face is covered in bumps like a road map -- which I happily used to guide myself to a better doctor's office. read more